Remember to be energy-wise and switch off appliances that use large amounts of power, when not in use.
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Load-shedding stages and schedules
Load-shedding stages depend on the extent of the shortage of generation capacity to meet the country’s electricity demand, with stage 1 being the least serious, and stage 8 being the most serious. Outages generally last for about 2,5 hours. Due to technical issues there can be minor changes in the load-shedding area boundaries from time to time.
UPDATED LOAD-SHEDDING MAP AND SCHEDULE
Area 19 has been merged with Area 3, hence the absence of Area 19.
Areas 18 and 20 have been incorporated with the Eskom supply zone (in white), hence the absence of these area numbers.
How to check your schedule
Switch off and unplug all electronics and appliances when the power is due to go off as it may come back with a spike in the voltage, which can damage electronic devices such as computers, television sets, DVD players, etc.
If your electricity remains off for longer than the period specified in the schedule, SMS the City’s technical operations centre on 31220. The restoration of power sometimes results in what is described as ‘nuisance tripping’, which often goes unreported due to the assumption that the outage is due to load-shedding.
Cash: Keep some cash on you as ATMs cannot operate without electricity
Communication: Ensure that your cell phone, laptop, tablet and radio are always fully charged when power is available. This will allow you to be able to communicate with friends and family during load-shedding
Eating: If you do not have a gas stove, prepare meals before the power is scheduled to be switched off. Boil water in your kettle and keep it in thermos flasks for hot drinks. You can also use an insulating cover on teapots, pots and pans to keep drinks and meals warm
Most medication requiring refrigeration can be kept in a closed fridge for several hours without spoiling but you should check with your doctor or pharmacist if in doubt
Security and safety: Backup batteries for electrically operated gates, garage doors and security systems should be kept in a good working condition and be able to last through periods of load-shedding. Store temporary lighting such as battery-powered torches, gas lamps and candles in places where they will be easy to find in the dark
Transport: Make sure that your vehicle always has fuel in the tank as most petrol stations are unable to pump fuel during power outages.
For power outages unrelated to load-shedding: Please consult the City's
@CityofCTAlerts Twitter feed for updates on scheduled maintenance outages as well as unscheduled power outages.
If a power outage is not listed, please report the fault by
submitting a service request
or contacting the Call Centre on
0860 103 089. Our Electricity Department will attend to the matter and restore power as soon as possible.