Family and home

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/mvrBH5UBubE?si=nlm9D4wtz3b6cbxr" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Energy%20teams%20fix%2010%20000+%20streetlights%20in%20just%2030%20days"> <img class="responsive" alt="Energy teams fix 10 000+ streetlights in just 30 days" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/StreetLights-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Energy%20teams%20fix%2010%20000+%20streetlights%20in%20just%2030%20days"> Energy teams fix 10 000+ streetlights in just 30 days</a> City energy teams attended to more than 10 000 streetlight-related requests between 26 March 2025 and 25 April 2025. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Mayor%20Hill-Lewis%20visits%20Elsies%20River%20rental%20units%20maintenance%20work"> <img class="responsive" alt="Mayor Hill-Lewis visits Elsies River rental units maintenance work" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/MGH-paint-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Mayor%20Hill-Lewis%20visits%20Elsies%20River%20rental%20units%20maintenance%20work"> Mayor Hill-Lewis visits Elsies River rental units maintenance work</a> The City is investing more than R1,2 billion over the next few years at City’s Community Residential Units across the metro. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Cape%20Town%20Junior%20City%20Council%20elects%20Junior%20Mayor%20for%20the%2052nd%20time%20since%201971"> <img class="responsive" alt="Cape Town Junior City Council elects Junior Mayor for the 52nd time since 1971" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Jnr-cc-2025-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Cape%20Town%20Junior%20City%20Council%20elects%20Junior%20Mayor%20for%20the%2052nd%20time%20since%201971"> Cape Town Junior City Council elects Junior Mayor for the 52nd time since 1971 </a> The Junior City Council celebrated the election of a new leadership team. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20celebrates%20its%20650-strong%20nursing%20workforce%20this%20International%20Nurses%20Day"> <img class="responsive" alt="Hypertension concern as new cases increase by 35%" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/nurses-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20celebrates%20its%20650-strong%20nursing%20workforce%20this%20International%20Nurses%20Day"> City celebrates its 650-strong nursing workforce this International Nurses Day </a> This International Nurses Day, City Health pauses to reflect on the contribution of the more than 600 nurses in its employ. </div>

2025-05-22T22:00:00Z

City committed to sustainable development that also protects Cape Town’s exceptional biodiversity

The Deputy Mayor emphasised the complexity of sustainable development in the context of a rapidly growing city with globally significant biodiversity.

The Deputy Mayor emphasised the complexity of sustainable development in the context of a rapidly growing city with globally significant biodiversity.Alderman Andrews was hosted by ICLEI’s Cities Biodiversity Centre (CBC) in collaboration with the Secretariat of the Convention on Biological Diversity (SCBD). The virtual session was titled ‘Integrating Biodiversity and Urban Development: Local Action for Sustainable Cities’, with the focus on the critical role that cities and subnational governments have in achieving the Kunming-Montreal Global Biodiversity Framework (KMGBF) and the UN Sustainable Development Goals (SDGs), in particular on the SDG 11: Sustainable Cities and Communities.‘Sustainable development is a challenging concept and even more so in a city like Cape Town, where we are striving to address the pressing need for development while protecting some of the world’s most threatened biodiversity,’ said Alderman Andrews. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Biodiversity%201.jpg" alt="" style="width:2135px;" /> </figure>The City of Cape Town has made significant strides in integrating biodiversity into its spatial planning, supported by tools such as the fine-scale biodiversity spatial plan known as the BioNet. The BioNet informs all City spatial planning products, and the City is currently finalising a policy to formally adopt it as the Cape Town Biodiversity Spatial Plan.‘Sound spatial planning that takes biodiversity informants into account, alongside a proactive protected area expansion strategy, are key to meeting development needs while conserving our natural heritage and creating vibrant, healthy spaces for all,’ said Alderman Andrews.‘It’s not just about targets, but also about building widespread understanding and awareness of biodiversity issues and instilling a sense of responsibility in every resident and sector,’ said Alderman Andrews.He noted the importance of local-level conservation planning, as this is where the direct impacts of development are felt and where action is often most effective. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Biodiversity%203.jpg" alt="" style="width:949px;" /> </figure>‘Conservation implementation in urban spaces is undoubtedly complex. Land is scarce, and the competition for it is intense. Our task is to demonstrate that conservation is not a luxury, but a critical land use. It must deliver tangible benefits to communities through creating safe, accessible, well-used spaces that reflect the richness of our natural heritage and contribute to the wellbeing of all who live here,’ said Alderman Andrews. The webinar reinforced the growing role of local governments in global sustainability and biodiversity efforts. As the world enters a critical five-year window to achieve key environmental targets by 2030, Cape Town remains committed to transformative, inclusive action that places biodiversity at the centre of sustainable urban development. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Biodiversity%202.jpg" alt="" style="width:2135px;" /></figure>Captions 1 and 2: The City’s Environmental Management Department hosted Alderman Andrews in November last year at Rondevlei, situated in the False Bay Nature Reserve, where he helped planting previously locally extinct waterlilies. Caption 3: Nearly 90% of the world’s wild flowering plant species depend on animal pollination, along with more than 75% of the world’s food crops and 35% of global agricultural land. Wild populations of many pollinators are decreasing, due to changes in land-use, invasion of alien plants, climate change, overgrazing, and urban development. We need to conserve our biodiversity to ensure a sustainable future for all. To learn more about what the City is doing to conserve our natural heritage visit https://www.capetown.gov.za/biodiversity End<figure class="subtopic-fullsize-img"> </figure>

2025-05-22T22:00:00Z

Expanded rates relief measures to be tabled at City Council

The City of Cape Town will next week table expanded rates relief measures and other changes to the budget

The public will be able to comment from 28 May to 13 June on proposed changes to the City’s Invested in Hope budget for 2025/26. ‘Cape Town has tabled a South African-record R40bn infrastructure budget, the widest social relief net of any city, and next week we’ll table measures for even further relief on monthly bills, which are already the lowest of SA’s cities despite Cape Town delivering better services and public value compared to other metros. ‘We’ve listened carefully to Capetonians and will propose expanded relief measures to further soften monthly bill increases in addition to the major electricity price relief for all households. ‘The City’s Mayoral Committee this week considered a report on public participation, including a petition calling for the raising of residential electricity prices instead of a City-wide cleaning charge. Our modelling shows this will negatively impact households and that it is better to pursue other relief measures. It is also not feasible to phase out critical and urgent infrastructure upgrades as the petition requests. Cape Town will not follow the path of decline seen in other cities, and there are no non-urgent major infrastructure projects in our capital budget. ‘We’ve thoroughly examined the budget to find innovative means to further soften the impact on monthly bills and will table these amendments at Council for public comment from 28 May – 13 June. Amendments to commercial tariff structures will also be tabled,’ said Mayor Geordin Hill-Lewis. Mayor Hill-Lewis will address City Council on changes to the proposed budget as follows: Date: 28 May 2025 Venue: Council Chambers, 6th Floor Podium Block, Civic Centre, Cape Town CBD Time: 09:00 Kindly RSVP to <a href="mailto:Lyndon.Khan@capetown.gov.za">Lyndon.Khan@capetown.gov.za</a> End

2025-05-22T22:00:00Z

Beware of the borer beetle: residents invited to important community meetings in June

The City's Invasive Species Unit will be hosting four of these sessions in June 2025

The PSHB poses a serious threat to Cape Town's urban forest as infested trees have to be chipped. Some of the trees affected in Cape Town include Boxelders, London Planes, English Oaks, Beef Wood, Weeping Willow, Cape Chestnut, Sweet Viburnum, Black Locust, Paperbark, Liquid Amber, Chinese Cottonwood and Maples. Southern suburbs residents to note the following sessions: <ul><li><div style="text-align:left;">3 June 2025 at the Claremont Library from 16:00 to 18:00</div></li><li><div style="text-align:left;">11 June 2025 at the Alphen Centre from 10:30 to 13:00</div></li><li><div style="text-align:left;">17 June 2025 at the Alphen Centre from14:00 to 16:00</div></li></ul> Northern suburbs residents to note the following session:<div style="text-align:left;"> 18 June 2025, Bellville Library, 16:00 to 19:00</div>The following topics will be covered How to identify infested trees and what symptoms to look out for: • What to do next, what not to do • How to handle infested biomass • How to safely dispose of infested biomass • How to transport green waste • How to handle equipment and machinery in a manner that will not spread the pest to other areas ‘To help curb the spread of the beetle, we ask residents to share the details of our upcoming public meetings with their neighbours. Our goal is to reach as many residents as possible in June to curb the spread to neighbouring suburbs. Please attend or drop in after work at any of these sessions, be it at the Alphen Centre in Constantia, the Claremont Library, or Bellville Library if you have any questions and would like to pose them to our team,’ said the City’s Deputy Mayor and Mayoral Committee Member for Spatial Planning and Environment, Alderman Eddie Andrews. To date PSHB has been confirmed/observed in over 6 000 trees across the City in the following Areas: Somerset West, Strand, Penhill, Newlands, Constantia, Rondebosch, Observatory, Mowbray, Rosebank, Claremont, Kenilworth, Wynberg, Diep River, Pinelands, Durbanville, Brackenfell, Kraaifontein, Bellville and Parow North. Since 2019, PSHB presence and symptoms have been observed on 116 tree species in Cape Town, 34 of which are indigenous and 82 alien. How to report PSHB beetle sightings: • Online at <a href="http://www.capetown.gov.za/InvasiveSpecies">www.capetown.gov.za/InvasiveSpecies</a> • Call the City of Cape Town's Invasive Species Unit on 021 444 2357, Monday to Friday, from 07:30 to 16:00 • Send an email to: <a href="mailto:invasive.species@capetown.gov.za">invasive.species@capetown.gov.za</a> The City will try its best to respond within 10 working days to verify a reported sighting. However, the response time will depend on the number of sightings reported. End

2025-05-22T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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Website unavailable: 2 August 2019	Website unavailable: 2 August 2019	<div class="ExternalClass50CD4FE0411647319F83C2333AA9E5CD"><p>The City’s website (www.capetown.gov.za) will be unavailable intermittently between 18:00 and 20:00 tonight as the IS&T Department will be installing necessary updates.</p> </div>
Website maintenance: 3 July	Website maintenance: 3 July	<div class="ExternalClass5320280925774850A99FBE47B6D0A503"><p>You may experience intermittent connectivity to the City's website and online services between 18:00 - 22:00 as we undergo maintenance. We apologise for the inconvenience.</p> </div>
Eskom load-shedding: 5 June	Eskom load-shedding: 5 June	<div class="ExternalClassADD26D16D23941268236B597644FE918"><p> Eskom customers on Stage 4 from 16:00 until 05:00 on Tuesday, followed by Stage 1 until 16:00. City customers on Stage 3 until 22:00 followed by Stage 4 until 05:00 on Tuesday. No load-shedding scheduled for Tuesday until 16:00.<br></p><p><a href="https://www.capetown.gov.za/Loadshedding1/loadshedding/Load_Shedding_All_Areas_Schedule_and_Map.pdf" target="_blank">Check the schedule</a> and <a href="https://www.capetown.gov.za/Family%20and%20home/Residential-utility-services/Residential-electricity-services/Load-shedding-and-outages" target="_blank">be prepared for outages</a>.<br></p></div>