Family and home

Eskom load-shedding: 3 June

Eskom customers on Stage 4 from 16:00 on Saturday until 05:00 on Sunday. City customers are on Stage 4 from 16:00 on Saturday until 05:00 on Sunday then no load-shedding until 16:00. Stage 4 loadshedding from 16:00 on Sunday until 05:00 on Monday . Check the schedule and be prepared for outages.

e-Services unavailable

The e-Services portal will be unavailable from 17:00 on Friday, 2 June until 07:00 on Monday, 5 June 2023.

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Big investments in pipeline for Water and Sanitation

The City of Cape Town is planning to invest R4,3 billion in water and sanitation infrastructure over the 2023/2024 financial year, starting 1 July 2023. This Council-approved budget aims to continue to build Cape Town’s water future and resilience. It further echoes the Water and Sanitation Directorate’s commitment to providing access to good quality water, as well as ensuring that communities do not suffer sewer overflows and that adequate sanitation is provided in informal settlements where possible.

<p>The City’s R18,5 billion Water and Sanitation budget for the next three financial years 2023/24, 2024/25 and 2025/26 was approved at the Council meeting on Wednesday, 31 May.</p><p>Of this, R4,3 billion is planned for the 2023/24 financial year.</p><p>‘Over the current financial year, we have already seen various key investments being done. While those achievements are recognised and celebrated, we still need to do more. This is because doing the basics better remains a priority for the City of Cape Town. The budget of R18,5 billion for the next three years echoes this commitment.</p><p>‘Thank you to our residents for their contribution. All these investments are geared towards building a ‘City of Hope’ and actioning our Water Strategy. This is to ensure we continue to deliver clean, reliable drinking water and dignified sanitation services to residents in Cape Town as well as treat wastewater so that we safeguard our environment and improve inland water quality,’ said Mayoral Committee Member for Water and Sanitation Councillor Zahid Badroodien. <br></p><span><p><img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_7142.jpg" class="responsive" alt="" style="width:949px;" /></p></span><strong style="text-decoration:underline;">2023/2024 Water and Sanitation budget in a nutshell:</strong><div><b><u><br></u></b><strong style="text-decoration:underline;"></strong><div><strong>Informal settlements</strong></div><div>The plan is to spend <strong>R38 million </strong>on new taps and toilets for informal settlements in addition to services already provided.</div><div><br></div><div><strong>New Water Programme (NWP) </strong></div><div>We are bringing online alternative water sources that will serve our growing population. The directorate will work towards implementing the new water projects that include desalination, aquifer extraction and reuse. We are set to produce an extra 300 million litres of new water everyday by 2030. </div><div><br></div><div>We plan to invest <strong>R604 million</strong> on major projects which form part of the NWP, including:</div><div>•<span style="white-space:pre;"> </span>Cape Flats Aquifer Recharge and related projects</div><div>•<span style="white-space:pre;"> </span>Atlantis Aquifer</div><div>•<span style="white-space:pre;"> </span>Table Mountain Group Aquifer and related projects</div><div>•<span style="white-space:pre;"> </span>Zandvliet re-use plant</div><div><br></div><div><span><p><img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DJI_0235%20%281%29.jpg" class="responsive" alt="" style="width:949px;" /></p></span></div><div><strong>Wastewater Treatment Works (WWTW) </strong></div><div><strong>R1,8 billion</strong> is estimated to be spent on extensions and upgrades at WWTWs over the next financial year. This is planned to drastically increase to R3 billion for 2024/25 financial year. </div><div><br></div><div>WWTW extensions will expand the capacity of key facilities: </div><div>•<span style="white-space:pre;"> </span><strong>Potsdam: </strong>Upgrade from 47 Ml/d to 100 Ml/d (Construction Stage)<br></div><div>•<span style="white-space:pre;"> </span><strong>Zandvliet:</strong> Upgrade from 72 Ml/d to 90 Ml/d (Construction Stage)</div><div>•<span style="white-space:pre;"> </span><strong>Athlone: </strong>Phase 1 of refurbishment, upgrade and capacity extension from 105 Ml/d to 155 Ml/d (Construction Stage)</div><div>•<span style="white-space:pre;"> </span><strong>Bellville:</strong> Final Phase of refurbishment and treatment process upgrade (Construction Stage)</div><div>•<span style="white-space:pre;"> </span><strong>Macassar: </strong>Upgrade from 34 Ml/d to 70 Ml/d (Design Stage)</div><div><br></div><div>In addition to this, other WWTW upgrades include the:</div><div>•<span style="white-space:pre;"> </span><strong>Cape Flats</strong>: New Inlet Works and rising main (Design Stage)</div><div>•<span style="white-space:pre;"> </span><strong>Wesfleur: </strong>Aeration system replacement/refurbishment (Tender Stage)</div><div>•<span style="white-space:pre;"> </span><strong>Wildevoelvlei: </strong>Refurbishment and upgrade of the mechanical sludge dewatering facility (Design Stage)</div><div><br></div><div><strong>Proactive efforts to prevent sewer overflows</strong></div><div><strong>R892,5 million</strong> for various projects is proposed to help bolster proactive efforts to assist with preventing sewer overflows:</div><div><br></div><div><ul><li><strong>R123 million </strong>on upgrades/refurbishment of sewer pump stations. Approximately 10 routine pump station upgrades are planned and will be delivered upon this financial year. Our Pump Station Security Upgrade programme will see the addition of reinforced steel doors, concrete walls, CCTV cameras and security personnel among others at 38 sites. </li><li><strong>R246,5 million </strong>on replacing 100km of sewer pipes. Areas include Brackenfell Industrial, Stikland Industrial, Kraaifontein Industrial, Bellville, Welgemoed, Bergvliet, Muizenberg, Lotus River, Constantia, Tokai, Wynberg, Broadlands, Strand, Kuils River, Mission Grounds/Sir Lowry's Pass, Tuscany Glen, Eerste River South, Kraaifontein, Eversdal, Brackenfell, Bellville, Brackenfell Industrial, Dunoon, Joe Slovo, Langa, Philippi, Samora Machel, Crawford/Lansdowne, Uitsig, Bakoven/Camps Bay, Ravensmead, Rondebosch, Gugulethu, Parow Industria, Avondale, Parow, Bishopscourt, Clifton, Lansdowne, Athlone, Claremont, Lower Crossroads, Bridgetown, Fresnaye.</li><li><strong>R523 million</strong> to tackle sewer spills by upgrading bulk sewers in Cape Flats, Philippi, Milnerton and Gordons Bay. <br></li></ul></div><div><span><p><img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/122221%20image_6483441.JPG" class="responsive" alt="" style="width:949px;" /></p></span></div><div><strong>Investing in reliable water supply to properties</strong></div><div><strong>R92 million</strong> on replacing 50km of water pipes.</div><div><br></div><div>Communities that will benefit include Hout Bay, Noordhoek, Simon’s Town, Fish Hoek, Ocean View, Constantia, Southfield, Plumstead, Somerset West, Kuils River, Table View, Melkbosstrand, Atlantis, Kraaifontein, Bellville, Bellville South, Brackenfell, Durbanville, Welgemoed, Bridgetown, Newlands, Ravensmead, Churchill, Rylands and Fairfield Estate.</div><div><br></div><div><strong>Help build resilience during load-shedding</strong></div><div>The plan is to spend <strong>R157,5 million</strong> on generators and UPS installations for sewer and water pump stations as well as bulk water and wastewater treatment plants for the upcoming FY and a total of R341 million over the next three FYs.</div><div><br></div><div><strong>Improving our waterways to reduce risk of flooding </strong></div><div><strong>R104,4 million</strong> is planned to be invested in the following projects: </div><div>•<span style="white-space:pre;"> </span>Flood alleviation in Lourens River</div><div>•<span style="white-space:pre;"> </span>Macassar flood alleviation</div><div>•<span style="white-space:pre;"> </span>Sir Lowry's Pass River upgrade</div><div>•<span style="white-space:pre;"> </span>Zandvlei Canal upgrade</div><div>•<span style="white-space:pre;"> </span>Bayside Canal upgrade<br></div><div>In total it is planned that<strong> R321 million</strong> will be spent on these projects over the next three FYs.</div><div><br><br></div></div>

2023-06-03T22:00:00Z

City attends to high volume of cold front related electricity service requests

Storm and load-shedding related electricity outages are being experienced in areas across the city

<p>Storm and load-shedding related electricity outages are being experienced in areas across the city. Eskom's load-shedding has also contributed to the number of service requests due to nuisance tripping among others, when the lights are switched back on. The City encourages residents to make use of the correct service channels to report outages via SMS and email. Residents are reminded to only use one reporting channel and not log multiple requests as duplication causes delays.<br></p><p><strong>Trees affecting power lines, infrastructure</strong></p><p>The City dedicates resources to trim trees and vegetation on its property so as to reduce the risk of outages caused by trees encroaching onto power lines and infrastructure. Property owners are also encouraged to safely maintain their trees and vegetation. Stormy weather usually contributes to an increase in power outages, especially where tree branches grow over and into overhead power lines. Residents should contact professionals for assistance where the work is too dangerous or difficult to perform. <br></p><p>Please see here for more information: <a href="https://www.capetown.gov.za/Media-and-news/Don%27t%20allow%20tree%20emergencies%20to%20take%20root%20this%20winter">https://www.capetown.gov.za/Media-and-news/Don't allow tree emergencies to take root this winter</a><br></p><p>Should residents be concerned that there is a risk of trees on City property encroaching on City overhead power lines, they are encouraged to report these cases to the City's Fault Reporting Centre on 0860 103 089 or <a href="mailto:power@capetown.gov.za">power@capetown.gov.za</a><br></p><p><strong>Top new load-shedding trends impacting neighbourhoods: </strong></p><p><a href="https://www.capetown.gov.za/Media-and-news/Top%20new%20load-shedding%20trends%20impacting%20neighbourhoods">https://www.capetown.gov.za/Media-and-news/Top%20new%20load-shedding%20trends%20impacting%20neighbourhoods</a><br></p><p><strong>For service requests (please only log on one channel and do not log the same request multiple times):</strong></p><p><strong>Call Centre: </strong>0860 103 089</p><p><strong>SMS:</strong> 31220 (Please note the free SMS service does not apply)</p><p><strong>Email:</strong> <a href="mailto:power@capetown.gov.za">power@capetown.gov.za</a> <br></p><p><strong>Residents can use the following channels to report transport and road related issues:</strong></p><ul><li>Transport Information Centre (TIC) on 0800 65 64 63. This is a 24/7 information centre and free from a landline or a cell phone</li><li>Send an email to <a href="mailto:Transport.Info@capetown.gov.za">Transport.Info@capetown.gov.za</a></li><li>Residents are reminded to please include their name, contact number and the exact location of the blocked stormwater infrastructure. It is very important to ensure that the details of the location are 100% correct as this will improve our response time. We want to thank our residents for working with us.</li></ul><p> </p><p><strong>End</strong></p>

2023-06-02T22:00:00Z

Planned water supply maintenance for 3 - 10 June

The City’s Water and Sanitation Directorate will be doing planned work in the identified areas, which will result in water supply disruptions. This critical work is done on our water supply infrastructure to benefit customers.

<p style="text-decoration:underline;"><strong>Maintenance work – Pipe and valve installations, repairs and replacements</strong></p><div><ul><li><strong>Scottsville, Baviaanskloof, Penzance Estate and areas on the left side of the Main Road up to Chapman’s Peak - Hout Bay</strong></li></ul></div><div>The main water supply to these areas needs to be shut off <strong>from 12:30 until 18:00 on Tuesday, 6 June 2023</strong> to enable the maintenance team to safely install a pressure reducing valve (PRV) on the pipeline. This will result in the disruption of the water supply to these areas. A water tanker will be stationed outside the Primary School in St. Andrews Road and another will be roaming to provide water for domestic consumption where required.</div><div><br></div><div><ul><li><strong>Endlovini - Khayelitsha</strong></li></ul></div><div>Water supply to this area will be shut off on <strong>Wednesday, 7 June from 08:00 to 16:00 </strong>to safely install a new water connection to the informal settlement in this area. Water tankers will be roaming to provide water for domestic consumption where required. <br></div><div><br></div><div><ul><li><strong>POSTPONED: High-lying parts of Khayelitsha, Mitchells Plain, Mandalay right up to Bay View</strong></li></ul></div><div>The shut-off for maintenance work, <strong>initially planned for Saturday, 3 June, has been postponed</strong> to a later date as the test shut-off revealed that additional planning is required due to another leak on the water supply main. Optimal rerouting of alternate water supply as well as the provision of water tankers forms part of the planning. The City sincerely apologises for the inconvenience caused.</div><div><br></div><div><ul><li><strong>Annual Shutdown of the Steenbras Water Treatment Plant</strong></li></ul></div><div>The Steenbras Water Treatment Plant will be shut off for annual maintenance for <strong>a period of two weeks from Tuesday, 6 June 2023 until Friday, 16 June 2023. </strong>Alternate water supply will be rerouted to the Steenbras water supply areas. Residents in the Somerset area are kindly requested to reduce their water consumption during this period to ensure sustained water supply throughout the network. </div><div><br></div><div><ul><li><strong>Kenridge, De Bron and Welgemoed areas</strong></li></ul></div><div>The main water supply pipeline to these areas needs to be shut off <strong>from 21:00 on Tuesday, 6 June 2023 overnight until 04:00 on Wednesday, 7 June 2023</strong> to enable the maintenance team to safely install a pressure reducing valve (PRV) on the pipeline. This will result in the disruption of the water supply to these areas.</div><div><br></div><div><ul><li><strong>Hillcrest – Somerset West</strong></li></ul></div><div>The main water supply pipeline to these areas needs to be shut off <strong>from 10:00 until 17:00 on Tuesday, 6 June 2023</strong> to enable the maintenance team to safely install a water meter on the pipeline. This will result in the disruption of the water supply to these areas.</div><div><br></div><div>This work forms part of the Water and Sanitation Directorate’s proactive infrastructure maintenance and upgrade programme which ensures the future continuity of water supply by addressing the issue of unaccounted for water. </div><div><br></div><div style="text-decoration:underline;"><strong>Zero-pressure tests, step tests and conditional assessments</strong></div><div> </div><div><ul><li><strong>Pella – Katzenberg in the Atlantis area</strong></li></ul></div><div>Zero-pressure tests will be conducted on the main water supply to these areas from 21:00 on Thursday, 8 June 2023 overnight until 04:00 on Friday, 9 June 2023. This work will result in the intermittent disruption of the water supply or no water to these areas. <br></div><div><br></div><div><strong>Pressure management installations and operations</strong></div><div><br></div><div>Zero-pressure testing and step testing are part of the installation process for pressure management technology. Tests are done in advance to see if any unmapped inflows need to be considered before installing smart pressure-reducing valves. </div><div><br></div><div>In these affected areas, some residents may experience low water pressure, and some may have no water coming out of their taps for some time during this overnight testing period. It is not possible to predict which areas or streets will experience disruptions. </div><div><br></div><div>Conditional testing on the other hand ensures that the pressure reducing valves (PRVs) in the water supply network are operating effectively and managing the pressures at the determined settings to preserve the lifespan of the pipeline and reduce the occurrence of water wastage resulting from pipe bursts. Pressure fluctuations may be experienced, but will be minimised as far as possible.</div><div><br></div><div>This work forms part of the City’s Water Demand Management Strategy. Managing water pressure more effectively reduces the possibility of pipe bursts and water wastage.</div><div><br></div><div>The City sincerely regrets any inconvenience caused.<br></div><div><br></div><div><div style="text-decoration:underline;"><strong>What residents need to know about larger-scale planned water supply disruptions:</strong></div><div><ul><li>Careful consideration has been given to the planning of this work to ensure it is being done at a time that is least disruptive to the water supply.</li><li>All sites where water and sanitation repairs and upgrades are conducted are deemed to be construction sites and, as such, are off-limits to members of the public.</li><li>Sometimes the maintenance work can be more complex than anticipated, which means the work could take longer.</li><li>For a short period after the supply has been restored, the water may be discoloured or look milky. This is because of trapped air in the pipes. If left to stand in a glass, the appearance will become clear, like normal.</li></ul></div><div><strong>For updates on the maintenance work (and location of tankers where applicable), follow @CityofCTAlerts which is a City of Cape Town Twitter account.</strong></div><div><br></div><div><strong>How residents are advised to prepare for planned water supply disruptions:</strong></div><div><ul><li>Store enough water in clean, sealed containers for use during this period.</li><li>Keep your taps closed to prevent any water loss and/or damage when the water supply is restored.<br></li></ul><div><br></div></div></div>

2023-06-02T22:00:00Z

Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

<p>Each week, we share a new video giving you a snapshot of what we are up to in your community.</p><div class="responsive-media"> <iframe width="560" height="315" src="https://www.youtube.com/embed/fcWvCYxLO_k" title="YouTube video player" frameborder="0"></iframe> </div> <br> <div style="width:100%;clear:both;"><div style="float:left;width:25%;margin-right:10px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20disburses%20more%20than%20R11%2c6m%20to%20NGO%20sector"> <img src="https://resource.capetown.gov.za/cityassets/PublishingImages/City%20news.jpg?RenditionID=14" border="0" alt="" style="width:100%;" /></a> </div> <a href="https://www.capetown.gov.za/Media-and-news/City%20disburses%20more%20than%20R11%2c6m%20to%20NGO%20sector"><strong>City disburses more than R11,6m to NGO sector</strong></a> <p>The disbursements, approved by Council on 25 May 2023, will see just over R8,3 million to NGOs working with vulnerable groups, including persons living on the street, and R3,2 million to organisations working in the Arts & Culture sector.</p></div><div style="width:100%;clear:both;"><div style="float:left;width:25%;margin-right:10px;"> <a href="https://www.capetown.gov.za/Media-and-news/Facility%20Protection%20Officers%20deployed%20to%20combat%20extortion%2c%20theft%20and%20vandalism"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Centre/DSC_7899.jpg?RenditionID=14" border="0" alt="" style="width:100%;" /></a> </div> <a href="https://www.capetown.gov.za/Media-and-news/Facility%20Protection%20Officers%20deployed%20to%20combat%20extortion%2c%20theft%20and%20vandalism"><strong>Facility Protection Officers deployed to combat extortion, theft and vandalism</strong></a> <p>Cape Town Mayor Geordin Hill-Lewis has announced a specialised unit to help safeguard City facilities and protect frontline staff delivering services in communities. Crime hotspots will see a special deployment of 81 Law Enforcement Facility Protection Officers (FPOs), supported by 200 Facility Protection Monitors. This is in response to rising theft and vandalism of infrastructure, which has doubled to almost R60 million in 2022/23 driven by higher stages of Eskom blackouts. Staff and contractors are also facing regular extortion threats and demands for ‘protection fees’ from local syndicates.</p></div><div style="width:100%;clear:both;"><div style="float:left;width:25%;margin-right:10px;"> <a href="https://www.capetown.gov.za/Media-and-news/Durbanville%20Library%20100%20not%20out"> <img src="https://resource.capetown.gov.za/cityassets/PublishingImages/durbanville_library_header.jpg?RenditionID=14" border="0" alt="" style="width:100%;" /></a> </div> <a href="https://www.capetown.gov.za/Media-and-news/Durbanville%20Library%20100%20not%20out"><strong>Durbanville Library: 100 not out</strong></a> <p>The milestone puts Durbanville Library in the distinguished company of several other City of Cape Town libraries that have already passed the 100 year mark.</p></div> <br><br> <br>

2023-06-01T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

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Website maintenance: 3 July	<div class="ExternalClass5320280925774850A99FBE47B6D0A503"><p>You may experience intermittent connectivity to the City's website and online services between 18:00 - 22:00 as we undergo maintenance. We apologise for the inconvenience.</p> </div>
Website unavailable: 3 June 2022	<div class="ExternalClass2C971343373840A9A58DFAF0B7164A21"><p>Our website will be intermittently unavailable between 17:00 – 21:00 this evening for essential maintenance.</p></div>
Website unavailable: 2 August 2019	<div class="ExternalClass50CD4FE0411647319F83C2333AA9E5CD"><p>The City’s website (www.capetown.gov.za) will be unavailable intermittently between 18:00 and 20:00 tonight as the IS&T Department will be installing necessary updates.</p> </div>