| City attends to high volume of cold front related electricity service requests | Storm and load-shedding related electricity outages are being experienced in areas across the city | <p>Storm and load-shedding related electricity outages are being experienced in areas across the city. Eskom's load-shedding has also contributed to the number of service requests due to nuisance tripping among others, when the lights are switched back on. The City encourages residents to make use of the correct service channels to report outages via SMS and email. Residents are reminded to only use one reporting channel and not log multiple requests as duplication causes delays.<br></p><p><strong>Trees affecting power lines, infrastructure</strong></p><p>The City dedicates resources to trim trees and vegetation on its property so as to reduce the risk of outages caused by trees encroaching onto power lines and infrastructure. Property owners are also encouraged to safely maintain their trees and vegetation. Stormy weather usually contributes to an increase in power outages, especially where tree branches grow over and into overhead power lines. Residents should contact professionals for assistance where the work is too dangerous or difficult to perform. <br></p><p>Please see here for more information: <a href="https://www.capetown.gov.za/Media-and-news/Don%27t%20allow%20tree%20emergencies%20to%20take%20root%20this%20winter">https://www.capetown.gov.za/Media-and-news/Don't allow tree emergencies to take root this winter</a><br></p><p>Should residents be concerned that there is a risk of trees on City property encroaching on City overhead power lines, they are encouraged to report these cases to the City's Fault Reporting Centre on 0860 103 089 or <a href="mailto:power@capetown.gov.za">power@capetown.gov.za</a><br></p><p><strong>Top new load-shedding trends impacting neighbourhoods: </strong></p><p><a href="https://www.capetown.gov.za/Media-and-news/Top%20new%20load-shedding%20trends%20impacting%20neighbourhoods">https://www.capetown.gov.za/Media-and-news/Top%20new%20load-shedding%20trends%20impacting%20neighbourhoods</a><br></p><p><strong>For service requests (please only log on one channel and do not log the same request multiple times):</strong></p><p><strong>Call Centre: </strong>0860 103 089</p><p><strong>SMS:</strong> 31220 (Please note the free SMS service does not apply)</p><p><strong>Email:</strong> <a href="mailto:power@capetown.gov.za">power@capetown.gov.za</a> <br></p><p><strong>Residents can use the following channels to report transport and road related issues:</strong></p><ul><li>Transport Information Centre (TIC) on 0800 65 64 63. This is a 24/7 information centre and free from a landline or a cell phone</li><li>Send an email to <a href="mailto:Transport.Info@capetown.gov.za">Transport.Info@capetown.gov.za</a></li><li>Residents are reminded to please include their name, contact number and the exact location of the blocked stormwater infrastructure. It is very important to ensure that the details of the location are 100% correct as this will improve our response time. We want to thank our residents for working with us.</li></ul><p> </p><p><strong>End</strong></p> | 2023-06-02T22:00:00Z | | | | | | | 1 | | | |
| Your City in 60 seconds | Catch up on the latest important City news updates with your City in 60 seconds. | <p>Each week, we share a new video giving you a snapshot of what we are up to in your community.</p><div class="responsive-media">
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<a href="https://www.capetown.gov.za/Media-and-news/City%20disburses%20more%20than%20R11%2c6m%20to%20NGO%20sector"><strong>City disburses more than R11,6m to NGO sector</strong></a>
<p>The disbursements, approved by Council on 25 May 2023, will see just over R8,3 million to NGOs working with vulnerable groups, including persons living on the street, and R3,2 million to organisations working in the Arts & Culture sector.</p></div><div style="width:100%;clear:both;"><div style="float:left;width:25%;margin-right:10px;">
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<a href="https://www.capetown.gov.za/Media-and-news/Facility%20Protection%20Officers%20deployed%20to%20combat%20extortion%2c%20theft%20and%20vandalism"><strong>Facility Protection Officers deployed to combat extortion, theft and vandalism</strong></a>
<p>Cape Town Mayor Geordin Hill-Lewis has announced a specialised unit to help safeguard City facilities and protect frontline staff delivering services in communities. Crime hotspots will see a special deployment of 81 Law Enforcement Facility Protection Officers (FPOs), supported by 200 Facility Protection Monitors. This is in response to rising theft and vandalism of infrastructure, which has doubled to almost R60 million in 2022/23 driven by higher stages of Eskom blackouts. Staff and contractors are also facing regular extortion threats and demands for ‘protection fees’ from local syndicates.</p></div><div style="width:100%;clear:both;"><div style="float:left;width:25%;margin-right:10px;">
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<a href="https://www.capetown.gov.za/Media-and-news/Durbanville%20Library%20100%20not%20out"><strong>Durbanville Library: 100 not out</strong></a>
<p>The milestone puts Durbanville Library in the distinguished company of several other City of Cape Town libraries that have already passed the 100 year mark.</p></div>
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<br> | 2023-06-01T22:00:00Z | | | | | | | 1 | | | |
| City wastes no time with winter readiness | The City of Cape's Urban Waste Management Cleansing Branch is ramping up efforts to help prevent flooding and pollution of rivers and waterways that comes with the arrival of winter rains. | <p></p><p>The City of Cape's Urban Waste Management Cleansing Branch is ramping up efforts to help prevent flooding and pollution of rivers and waterways that comes with the arrival of winter rains. With the first heavy rains a lot of litter and green organic waste are washed into storm drains which then causes blockages and floods, or ends up flowing out into our rivers/vleis and eventually the ocean. </p><p> </p><p>This year UWM is spending R48 million on its Winter Readiness Programme which runs five days a week, Monday to Friday, and with teams working eight-hour shifts daily. This is in addition to normal cleansing activities.<br></p><p><br></p><span><div class="image-gallery-slider img-gal-1" id="img-gal-1" data-slide="1" data-slides="3" style="height:493.5px;"><div class="image-gallery-content" style="height:414px;">
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<b></b></a><span style="font-weight:700;"><em><span style="font-size:12pt;font-family:"century gothic", sans-serif;">City’s Urban Waste Management Directorate’s R48 million Winter Preparedness Programme has been rolling out across Cape Town</span></em></span><br></p> </figcaption> </figure>
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<b></b><span style="font-weight:700;"><em><span style="font-size:12pt;font-family:"century gothic", sans-serif;">City’s Urban Waste Management Directorate’s R48 million Winter Preparedness Programme has been rolling out across Cape Town</span></em></span></p> </figcaption> </figure>
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<p><span style="font-weight:700;"><em><span style="font-size:12pt;font-family:"century gothic", sans-serif;">City’s Urban Waste Management Directorate’s R48 million Winter Preparedness Programme has been rolling out across Cape Town</span></em></span><br></p> </figcaption> </figure> </div><div class="image-gallery-control"><div class="image-gallery-caption"><p>
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<i class="icon arrow-white-prev"></i></div></div></div></div></span><p>The programme activities include:</p><p>· Street sweeping and litter picking on open spaces, verges and river banks</p><p>· Removal of illegal dumping that may cause blockages and floods</p><p>· Installing and servicing street litter bins and 770 litre litter bins</p><p>· Street washing by means of water tank vehicles</p><p>· Scheduled mechanical street sweeping of highways and byways</p><p>· Removal of seal carcasses from beaches</p><p> </p><p>This year the programme sees a total of 1 398 temporary EPWP recruitment opportunities.</p><p> </p><p>Recruitment for cleansing can be challenging as many communities will only accept workers who live in their immediate area. However efforts are being made to ensure service disruptions are minimised as much as possible.</p><p> </p><p>'We ask residents to please keep in mind that littering is one of the main causes of flooding during winter rains. When litter is dropped on the street it can be washed into drains and can cause a blockage that could flood a road or people's homes.</p><p> </p><p>'While UWM is doing what we can, our residents also have a part to play to help reduce the risk of flooding. Don't dump, rather please use the solid waste services provided to get rid of your waste. We further urge communities to take part in clean-up campaigns as it is all our responsibility to keep Cape Town clean,' said Mayoral Committee Member for Urban Waste Management, Alderman Grant Twigg. </p><p> </p><p> </p><p><strong>End </strong></p><p><br></p> | 2023-06-01T22:00:00Z | | | | | | | 1 | | | |
| City brings customer services to Scottsdene and Westlake | The City of Cape Town’s Mobile Office is bringing its customer relations team to residents to assist with a wide range of municipal enquiries and service requests | <p></p><p>The details are as follows:</p><p> </p><ul><li>Tuesday, 6 June 2023, from 09:30 to 13:30 at the Scottsdene Hall, Eoan Avenue, Scottsdene, Kraaifontein</li><li>Thursday, 8 June 2023, from 09:30 to 13:30 at the Westlake United Church Trust Hall, 48 Westlake Drive, Westlake<br><br> <br><br> <br><br>The intention is to take customer services to the communities that are far from municipal facilities. The City's Customer Relations Department's mobile team will assist residents with logging queries and service requests electronically. Customers can engage with the City in a wide range of non-emergency enquiries such as rates, sewerage, electricity, water, refuse collections, and all other account enquiries. <br><br> <br><br>To date, the mobile office team has been very effective in resolving long outstanding queries for residents.<br><br> <br><br>'The City is bringing services to the residents to afford them the opportunity to enquire and to solve issues in the comfort of their own area. I encourage residents to take full advantage of this opportunity and to get the answers that they need about their general municipal matters,' said the City's Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.<br><br><strong> </strong><br><br> <br><br><strong>End</strong></li></ul><p><br></p> | 2023-06-01T22:00:00Z | | | | | | | 1 | | | |
