Help | Help | | <img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/How%20to%20use%20the%20website%20Header.jpg" style="BORDER:0px solid;" /> | <div class="ExternalClass04BDF5D9086A411AA7488EA20D5655D8"><p>This page is a guide to help you navigate the new City of Cape Town website. Allow us to introduce you to the exciting new features that make it a website built for you, the citizens of Cape Town.</p></div> | <h2 class="sectHeading">Home page</h2><p>Welcome to the City of Cape Town home page – the heart of our website and where your journey begins. Read on for an introduction to our dynamic new features<a href="https://www.capetown.gov.za/Media-and-news/Drought%20crisis%20more%20water%20restriction%20devices%20coming2">.</a></p>
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<div class="image-gallery-slider img-gal-1" id="img-gal-1" data-slide="1" data-slides="11" style="height:493.5px;"><div class="image-gallery-content" style="height:414px;"><figure class="itemSlide slide-left slide-1"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/1Help-Home-Page.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>The City of Cape Town's home page</b></p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-2"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/11Help-Home-Page-Search-Box.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Search box</b><br> Our intuitive search box makes it easier for you to find the answers you’re looking for. </p></figcaption> </figure>
<figure class="itemSlide slide-left slide-3"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/121Help-Home-Page-Themes.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Themes</b><br> The content on our website is conveniently grouped by theme, allowing audiences to find information that’s relevant to them.</p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-4"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/122Help-Home-Page-Family-And-Home.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Family and home</b><br> Home is where the heart is – introducing a space for all your basic services, health, family and housing needs.</p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-5"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/123Help-Home-Page-Work-And-Business.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Work and business</b><br> This space provides opportunities, guidelines and support for anyone wanting to work in or with the City. </p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-6"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/124Help-Home-Page-Local-And-Communities.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Local and communities</b><br> It’s your Cape Town – uncover opportunities to uplift and transform your community and surrounds. </p></figcaption> </figure>
<figure class="itemSlide slide-left slide-7"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/125Help-Home-Page-Explore-And-Enjoy.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Explore and enjoy</b><br> Celebrate our city – find out for yourself what makes Cape Town a favourite destination for residents and visitors.</p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-8"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/131Help-Home-Page-City-Connect-1.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>City Connect – as a service portal</b><br> Think of City Connect as a direct line to us. Report a problem, pay bills, apply for a job, and more.</p></figcaption> </figure>
<figure class="itemSlide slide-left slide-9"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/132Help-Home-Page-City-Connect-2.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>City Connect – as a participation portal</b><br> Play a bigger part in your City through volunteering, sponsorship, partnerships and more.</p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-10"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/141Help-Home-Page-Shortcuts-1.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Shortcuts</b><br> Quick links provide direct access to the City’s news, important documents and your City Council. </p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-11"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/142Help-Home-Page-Shortcuts-2.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Shortcuts – Meet the Mayor and City departments</b><br> Find out how the City is run with our Meet the Mayor and City departments sections. </p></figcaption> </figure> </div><div class="image-gallery-control"><div class="image-gallery-caption"><p>
<a title="title" href="#"><b>Aerial view of Cape Town</b></a> - Loren ipsum dolor sit amet loren ipsum dolor sit amet Loren ipsum dolor sit amet.</p></div><div class="image-gallery-nav"><div class="nav-info">1 of 11</div><div class="slide-next">
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<h2 class="sectHeading">Theme page</h2><p>Selecting a theme on our landing page will take you to our theme pages. Whether it’s Family and home or Work and business, each landing page opens up all the sections specific to it. These are some of the features you’ll find on our theme landing pages.<br></p>
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<img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/2Help-Theme-Page.jpg" alt="" style="width:892px;display:none;" />
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<b>The City of Cape Town's theme page</b></p> </figcaption> </figure>
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<img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/21Help-Theme-Page-Search-Box.jpg" alt="" style="width:892px;display:none;" />
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<b>Search box</b><br>Our intuitive search box makes it easier for you to find the answers you’re looking for. </p></figcaption> </figure>
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<img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/22Help-Theme-Page-Header.jpg" alt="" style="width:892px;display:none;" />
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<b>Header</b><br>Themes are matched to a unique icon and colour, making it easy for you to distinguish one theme from the other.</p> </figcaption> </figure>
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<img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/23Help-Theme-Page-Theme-Navigation.jpg" alt="" style="width:892px;display:none;" />
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<b>Theme navigation</b><br>Our navigation panel is front and centre, allowing you to browse the sections that fall within each theme.</p> </figcaption> </figure>
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<img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/24Help-Theme-Page-Alerts.jpg" alt="" style="width:892px;display:none;" />
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<b>Alerts</b><br>Something we want to communicate? Our alert bar displays notices in real time such as load shedding and water restrictions.</p></figcaption> </figure>
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<img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/25Help-Theme-Page-Popular-Content.jpg" alt="" style="width:892px;display:none;" />
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<b>Popular content</b><br>Just browsing? This section groups together our theme highlights so you can explore what else our site has to offer. </p> </figcaption> </figure>
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<img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/26Help-Theme-Page-News.jpg" alt="" style="width:892px;display:none;" />
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<b>News</b><br>Keep up to date with the latest City news delivered straight from our media office. </p></figcaption> </figure>
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<img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/271Help-Theme-Page-City-Connect-1.jpg" alt="" style="width:892px;display:none;" />
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<b>City Connect - as a service portal</b><br>Think of City Connect as a direct line to the City. Request a service, pay bills, apply for a job, and more.</p> </figcaption> </figure>
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<img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/272Help-Theme-Page-City-Connect-2.jpg" alt="" style="width:892px;display:none;" />
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<b>City Connect – as a participation portal</b><br>Discover how you can play a bigger part in your City through volunteering, sponsorship and more.</p></figcaption> </figure>
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<img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/281Help-Theme-Page-Shortcuts-1.jpg" alt="" style="width:892px;display:none;" />
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<b>Shortcuts</b><br> Quick links provide direct access to the City’s news, important documents and your City Council. </p> </figcaption> </figure>
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<img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/282Help-Theme-Page-Shortcuts-2.jpg" alt="" style="width:892px;display:none;" />
<figcaption class="image-slide-text" style="display:none;">
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<b>Shortcuts</b><br> Quick links provide direct access to the City’s news, important documents and your City Council. </p> </figcaption> </figure></div><div class="image-gallery-control"><div class="image-gallery-caption"><p>
<a title="title" href="#"><b>Aerial view of Cape Town</b></a> - Loren ipsum dolor sit amet loren ipsum dolor sit amet Loren ipsum dolor sit amet.</p></div><div class="image-gallery-nav"><div class="nav-info">1 of 11</div><div class="slide-next">
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<h2 class="sectHeading">Article page</h2><p>Welcome! You’ve arrived at an article page – this is where our content sits. Here you’ll find the relevant information, custom graphics, and documents you’ve been looking for. Keep reading to learn about our brand new features. </p>
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<figure class="itemSlide slide-left slide-1"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/3Help-Article-Page.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>The City of Cape Town's article page</b></p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-2"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/31Help-Article-Page-Search-Box.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Search box</b><br>Find the answers you’re looking for using our smart search functionality.</p></figcaption> </figure>
<figure class="itemSlide slide-left slide-3"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/321Help-Article-Page-Page-Navigation-1.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Page navigation</b><br>If you want to view the whole article, simply scroll down to get the whole scoop.</p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-4"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/322Help-Article-Page-Page-Navigation-2.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Alerts</b><br>Something we want to communicate? Our alert bar displays notices in real time such as load shedding and water restrictions.</p></figcaption> </figure>
<figure class="itemSlide slide-left slide-5"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/331Help-Article-Page-Download-A-PDF-1.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Download a PDF</b><br>Read or print out our downloadable content to use off-line.</p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-6"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/332Help-Article-Page-Download-A-PDF-2.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Download a PDF</b><br>Our infographics and educational documents are made to share with your community, your friends, and your family. </p></figcaption> </figure>
<figure class="itemSlide slide-left slide-7"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/34Help-Article-Page-Did-You-Know.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Did you know?</b><br>See our dark blue cards? Here we share how we are striving to be a caring, opportunity, well-run, safe, and inclusive city.</p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-8"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/35Help-Article-Page-Info-Cards.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Info cards</b><br>Look out for information cards which display top tips, important notices and other interesting snippets. </p></figcaption> </figure>
<figure class="itemSlide slide-left slide-9"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/36Help-Article-Page-Document-Downloads.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Document downloads</b><br>Find links to all the documents from the article when you reach the bottom of the page. </p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-10"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/37Help-Article-Page-contact-Details.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Contact details</b><br>Need to get in touch? You’ll find contact details for each department on our department pages. </p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-11"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/381Help-Article-Page-City-Connect-1.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>City Connect – as a service portal</b><br>Think of City Connect as a direct line to the City. Request a service, pay bills, apply for permits, and more. </p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-12"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/382Help-Article-Page-City-Connect-2.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>City Connect – as a participation portal</b><br>How you can make your city a better place through volunteering, sponsorship and more. </p> </figcaption> </figure>
<figure class="itemSlide slide-left slide-13"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/391Help-Article-Page-Shortcuts-1.jpg" alt="" style="width:892px;display:none;" /><figcaption class="image-slide-text" style="display:none;">
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<b>Shortcuts</b><br>Quick links provide direct access to the City’s media releases, important documents and your City Council. </p> </figcaption> </figure>
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<b>Shortcuts</b><br>Find out who runs the City and how, with our Meet the Mayor and City departments sections</p> </figcaption> </figure> </div><div class="image-gallery-control"><div class="image-gallery-caption"><p>
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