Skip to content






Water and Sanitation DepartmentGP0|#ad37857b-6e6c-448f-848b-055b416f6172;L0|#0ad37857b-6e6c-448f-848b-055b416f6172|water demand management;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#5ad38c28-a659-4947-8e55-53d5936de02e;L0|#05ad38c28-a659-4947-8e55-53d5936de02e|water management services;GP0|#1e73a03c-2779-493f-a91b-50fe8970c9b4;L0|#01e73a03c-2779-493f-a91b-50fe8970c9b4|sanitation services;GP0|#5d92a457-4fc0-4eea-b710-4ba7537c3dd3;L0|#05d92a457-4fc0-4eea-b710-4ba7537c3dd3|Water management device;GP0|#e90b5501-d899-4848-a2e7-3dc910abb5bb;L0|#0e90b5501-d899-4848-a2e7-3dc910abb5bb|water quality management;GP0|#8f0aed5b-4ba7-472c-92c5-c1c5bc737567;L0|#08f0aed5b-4ba7-472c-92c5-c1c5bc737567|water restrictions;GP0|#6c7b2dca-5ce3-4906-bc42-b0961c4333b6;L0|#06c7b2dca-5ce3-4906-bc42-b0961c4333b6|water services;GP0|#3d48f3aa-ea54-43d0-97c0-96a9d11d3024;L0|#03d48f3aa-ea54-43d0-97c0-96a9d11d3024|sewer network;GP0|#d03054f7-2f06-4482-a607-fa4c0dfee586;L0|#0d03054f7-2f06-4482-a607-fa4c0dfee586|Utility services;GP0|#d99d1ebb-c947-465c-8505-554500fdddbd;L0|#0d99d1ebb-c947-465c-8505-554500fdddbd|potable water;GP0|#40fae32e-592f-4fca-8de1-5c3ebc94136a;L0|#040fae32e-592f-4fca-8de1-5c3ebc94136a|meter reading;GP0|#b1001203-6617-4993-8107-4871a2e6aa24;L0|#0b1001203-6617-4993-8107-4871a2e6aa24|scientific services;GP0|#a9dee0b3-e47a-4008-ac5e-3674b605c1b5;L0|#0a9dee0b3-e47a-4008-ac5e-3674b605c1b5|wastewater system;GP0|#cb4ec3d5-69e0-48d5-834d-69b0850e4b03;L0|#0cb4ec3d5-69e0-48d5-834d-69b0850e4b03|water installation;GP0|#da4d6418-6b72-42af-93bf-02f108193161;L0|#0da4d6418-6b72-42af-93bf-02f108193161|Level 3b Water restrictions;GPP|#90b49a62-96e2-436a-9c68-187c9ab33534
Library and Information Services DepartmentGP0|#1f61ec30-8889-4114-8411-a3ee8477bc1b;L0|#01f61ec30-8889-4114-8411-a3ee8477bc1b|Libraries;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#15a238d5-9c3f-4b92-8afe-0a94c12abc2f;L0|#015a238d5-9c3f-4b92-8afe-0a94c12abc2f|youth programmes;GP0|#94f093be-895d-4918-90c0-ce6de0dafbd3;L0|#094f093be-895d-4918-90c0-ce6de0dafbd3|Skills development;GP0|#371aca0c-30df-4276-b952-99fc5b47b3ef;L0|#0371aca0c-30df-4276-b952-99fc5b47b3ef|Library services;GP0|#3ccd3ca8-9e03-465d-b3f1-273b74000155;L0|#03ccd3ca8-9e03-465d-b3f1-273b74000155|Smart Cape;GP0|#5560faac-dee8-4ad9-bcba-042a2e91be64;L0|#05560faac-dee8-4ad9-bcba-042a2e91be64|mobile libraries
Fire and Rescue Service Department GP0|#f2b99fd6-37b1-4590-aace-f5152355d1c1;L0|#0f2b99fd6-37b1-4590-aace-f5152355d1c1|Fire services;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#60f2ecfc-5cbd-484a-bd2c-66c3aac9ccd0;L0|#060f2ecfc-5cbd-484a-bd2c-66c3aac9ccd0|fire brigade;GP0|#7d67a580-0f74-4c79-8abc-218350f90617;L0|#07d67a580-0f74-4c79-8abc-218350f90617|fire station;GP0|#46028cc0-d905-4d0d-b93d-2474492d4e36;L0|#046028cc0-d905-4d0d-b93d-2474492d4e36|Emergency call;GP0|#ff4292df-e4cb-4133-95d5-e9035896836c;L0|#0ff4292df-e4cb-4133-95d5-e9035896836c|emergency services;GP0|#30ed7e10-4c9b-499f-a30c-3cdc3fc9e6c8;L0|#030ed7e10-4c9b-499f-a30c-3cdc3fc9e6c8|Safety and Security Directorate;GP0|#0d8e6bd3-01a1-42b8-8f93-d87f4e7dadae;L0|#00d8e6bd3-01a1-42b8-8f93-d87f4e7dadae|search and rescue;GP0|#50532c45-566c-4d78-ad56-b170edc4d419;L0|#050532c45-566c-4d78-ad56-b170edc4d419|fire and life officers;GP0|#4dcb0ae7-f7de-4e45-ba19-c0ee87eaa35d;L0|#04dcb0ae7-f7de-4e45-ba19-c0ee87eaa35d|command and control staff;GP0|#0645d8ae-4b73-4d4a-a7a9-341605e31e29;L0|#00645d8ae-4b73-4d4a-a7a9-341605e31e29|fire prevention;GP0|#e05a2606-05ba-4ef0-a872-bdef1bb73997;L0|#0e05a2606-05ba-4ef0-a872-bdef1bb73997|fire inspections;GP0|#05d652f7-6778-4511-a8fd-de1af7f52c56;L0|#005d652f7-6778-4511-a8fd-de1af7f52c56|hazardous materials;GP0|#f58faf55-8582-420e-ac46-eeb2f05bc6e6;L0|#0f58faf55-8582-420e-ac46-eeb2f05bc6e6|firefighter
Submit a service request online (C3)
Electricity Generation and Distribution DepartmentGP0|#f99e33ee-e68d-432c-9212-7baa2b129e1f;L0|#0f99e33ee-e68d-432c-9212-7baa2b129e1f|municipal service;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#5ca4d0f8-d954-4f76-b971-02dd94168205;L0|#05ca4d0f8-d954-4f76-b971-02dd94168205|utility service;GP0|#78ef77bd-ec89-4ecd-859e-699c88406437;L0|#078ef77bd-ec89-4ecd-859e-699c88406437|power supply;GP0|#15fe4006-3e63-4153-a48f-937a805d04f5;L0|#015fe4006-3e63-4153-a48f-937a805d04f5|planned outages;GP0|#be0d8956-cdb7-4809-be87-0ec2558803fa;L0|#0be0d8956-cdb7-4809-be87-0ec2558803fa|billing system;GP0|#40fae32e-592f-4fca-8de1-5c3ebc94136a;L0|#040fae32e-592f-4fca-8de1-5c3ebc94136a|meter reading;GP0|#f1032b58-94ee-4ddd-91bb-947149d777a1;L0|#0f1032b58-94ee-4ddd-91bb-947149d777a1|prepayment meter;GP0|#9b890b8d-9aea-40ec-9409-1d5794d35515;L0|#09b890b8d-9aea-40ec-9409-1d5794d35515|vendors;GP0|#8d25a44c-752c-4a86-bc47-c45a7cc51a26;L0|#08d25a44c-752c-4a86-bc47-c45a7cc51a26|Load shedding;GP0|#51472587-ca96-439b-b635-6bbe41cca04a;L0|#051472587-ca96-439b-b635-6bbe41cca04a|public lighting;GP0|#2be3882b-f597-49c7-8aa7-cdec50a5e39f;L0|#02be3882b-f597-49c7-8aa7-cdec50a5e39f|power station;GP0|#47a77d4c-1397-445d-8bec-584d00997158;L0|#047a77d4c-1397-445d-8bec-584d00997158|athlone gas turbine;GP0|#0e994e93-10d7-4d22-9cd5-ea3dd0048ffe;L0|#00e994e93-10d7-4d22-9cd5-ea3dd0048ffe|prepaid electricity;GP0|#f1632294-9271-4238-8f55-ec26d4425c63;L0|#0f1632294-9271-4238-8f55-ec26d4425c63|distribution network;GP0|#c939220c-f64a-463e-82d5-22b9981ccb0e;L0|#0c939220c-f64a-463e-82d5-22b9981ccb0e|Eskom;GP0|#ed0af64f-46ea-4682-8bef-ddaf2887c6b2;L0|#0ed0af64f-46ea-4682-8bef-ddaf2887c6b2|Electricity Generation and Distribution Department
Metro Police DepartmentGP0|#b480eb1b-cfa8-45cf-ab3d-21f848f482e9;L0|#0b480eb1b-cfa8-45cf-ab3d-21f848f482e9|safety and security;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#4c0f0261-7596-44f3-8161-86d4bd32156d;L0|#04c0f0261-7596-44f3-8161-86d4bd32156d|Police services;GP0|#5dfd7a7b-84c9-4a6d-ab55-ff5d5f7e710b;L0|#05dfd7a7b-84c9-4a6d-ab55-ff5d5f7e710b|by-law enforcement;GP0|#2511a79d-ced9-4ca5-b161-3e9929266ea7;L0|#02511a79d-ced9-4ca5-b161-3e9929266ea7|Crime prevention;GP0|#04bebfed-49b9-406a-a75a-f7414f8d9bf8;L0|#004bebfed-49b9-406a-a75a-f7414f8d9bf8|CCTV surveillance;GP0|#fa398fa6-831f-4358-9c72-e9afa39997c9;L0|#0fa398fa6-831f-4358-9c72-e9afa39997c9|SAPS;GP0|#8a4b9ef0-0abd-4811-a93e-43b5fd20f3cb;L0|#08a4b9ef0-0abd-4811-a93e-43b5fd20f3cb|Substance Abuse;GP0|#10bf7f95-3ff8-40a2-a2bd-db5e41df6446;L0|#010bf7f95-3ff8-40a2-a2bd-db5e41df6446|Gangsterism;GP0|#ed10cb15-0530-4915-bc5c-b99f04417fc0;L0|#0ed10cb15-0530-4915-bc5c-b99f04417fc0|traffic law enforcement services;GP0|#1a546bcb-c1b0-428e-8480-5272917b4891;L0|#01a546bcb-c1b0-428e-8480-5272917b4891|canine unit;GP0|#377804c6-9c66-48b2-b50c-b2582824f5a2;L0|#0377804c6-9c66-48b2-b50c-b2582824f5a2|Drugs;GP0|#91e55ebd-5010-4ecf-8f4c-4260f6c9f9f0;L0|#091e55ebd-5010-4ecf-8f4c-4260f6c9f9f0|security awareness;GP0|#2f6c5b49-7298-4fc0-8d4a-c1f030f0fc92;L0|#02f6c5b49-7298-4fc0-8d4a-c1f030f0fc92|alcohol abuse



City extends well wishes all residents and African nations on Africa Day<p>Today marks Africa Day, where we as nations of this great continent celebrate and honour our hard fought liberation and independence from the grips of oppression. </p><p>Africa as a continent has emerged from the most painful histories of oppression and colonialism, but over many decades we have stood together in solidarity with our fellow brothers and sisters to free our countries. </p><p>I often reflect and remember our neighbours who provided various forms of refuge, strength and assistance during our fight for freedom against the apartheid regime.</p><p>As an inclusive city, the City of Cape Town remains committed to the values of good neighbourliness and we continue to remember our fellow Africans in countries where there is still suffering and instability. </p><p>We call on African leaders to rise up and remain true to the principles of servant leadership and hold the best interests of their residents at heart. </p><p>We have overcome many great difficulties and we have shown that Africa is a resilient continent and indeed we are carving our place in the global village. </p><p>The City of Cape Town is determined to work with our counterparts across the continent to realise the Africa Rising narrative as we believe it is Africa’s time.</p><p>In the City of Cape Town we have a clear bias towards Africa in our strategies to promote trade and investment between our city and other African cities to ensure greater economic prosperity in our region.</p><p>As nations, we must continue to stand together in our diversity, celebrating our vibrant, colourful and dynamic cultures and people.  </p><p>There are many things which make us unique and Africa must unite to make our great continent even greater.  </p><p>God bless Africa and her sons and daughters. <br></p>2017-05-24T22:00:00Z1
City online services unavailable on 27 - 28 May 2017<p>​The following applications and websites will be affected:</p><ul><li>Cape Town Stadium website</li><li>City of Cape Town website (partial); councillors online and subcouncil, website feedback</li><li>Economic Areas Management Programme (ECAMP)</li><li>Film permit applications</li><li>General Valuations GV2012</li><li>General Valuations GV2015</li><li>Housing Waiting List (HWL)</li><li>Integrated Waste Exchange (IWEX)</li><li>LetsNameIT</li><li>Lost Pets Online</li><li>Monitoring of Approved Research System (MARS)</li><li>Open Data Portal</li><li>Procurement Portal</li><li>Promotion of Access to Information Act (PAIA)</li><li>Tender Portal </li><li>Waste recyclers</li></ul><p>We apologise for any inconvenience caused. </p><p>Please contact 0860 103 089 for general enquiries.</p>2017-05-23T22:00:00Z1
YouthStartCT goes down to the wire<p>​The second instalment of the City of Cape Town’s #YouthStartCT 2017 competition is heating up, with just 25 contestants remaining.</p><p>The initiative is part of the Social Development and Early Childhood Development Department’s Youth Development Programme, and is designed to help kick-start interesting entrepreneurial ventures and stimulate job creation.</p><p>On Saturday 20 May 2017, the top 50 contestants each had three minutes to pitch their business or business idea to a panel of adjudicators who then scored them from set criteria, taking into account viability, the entrepreneur’s passion for what they’re doing, the market, and impact.</p><p>The judging panel comprised representatives from the Raymond Ackerman Academy at the University of Cape Town, the University of the Western Cape’s Centre for Entrepreneurship, ABSA, the Small Enterprise Development Agency, and the City.</p><p>‘I don’t envy the judging panel because there are some brilliant and very diverse business ideas being showcased this year. From hair and beauty salons, to fresh produce, to apps and other tech solutions designed to make life easier, I can’t wait to see what happens next,’ said the City’s Mayoral Committee Member for Safety and Security; and Social Services, Alderman JP Smith.</p><p><strong>Details of the top 25 are available here.</strong> </p><p>The group will go head to head again this coming weekend during the next elimination round, with the top 15 to be announced on Monday 29 May 2017. The next milestone in the #YouthStartCT 2017 journey will be the final pitch on 10 June 2017, after which the top three entrepreneurs will be unveiled at the awards ceremony to coincide with Youth Day.</p><p>‘The timing of the grand finale is fitting because it embodies youth empowerment. Engaging with these young entrepreneurs has personally been an eye-opener and gives one a sense of hope that there are amazing ideas out there to help take our economy to the next level. These young people are ready to roll up their sleeves and put in the hard work necessary to get their businesses off the ground, but everyone can do with a little stepping stone and hopefully #YouthStartCT is a step in the right direction. Offering these stepping stones is in line with our Organisational Development and Transformation Plan which prioritises economic inclusion whereby the City and residents work together to create economic opportunities,’ added Alderman Smith.</p><span><div class="image-gallery-slider img-gal-1" id="img-gal-1" data-slide="1" data-slides="3" style="height:493.5px;"><div class="image-gallery-content" style="height:414px;">​​​​ <figure class="itemSlide slide-left slide-1"> <img class="responsive" src="" alt="" style="width:928px;" /> <figcaption class="image-slide-text" style="display:none;"> <p>                   YouthStartCT goes down to the wire</p> </figcaption> </figure> <figure class="itemSlide slide-left slide-2"> <img class="responsive" src="" alt="" style="width:949px;" /> <figcaption class="image-slide-text" style="display:none;"> <p>                <strong>YouthStartCT goes down to the wire</strong></p> </figcaption> </figure> <figure class="itemSlide slide-left slide-3"> <img class="responsive" src="" alt="" style="width:948px;" /> <figcaption class="image-slide-text" style="display:none;"> <p>                YouthStartCT goes down to the wire</p> </figcaption> </figure> </div><div class="image-gallery-control"><div class="image-gallery-caption"><p> <a title="title" href="#"> <b>Aerial view of Cape Town</b></a> - Loren ipsum dolor sit amet loren ipsum dolor sit amet Loren ipsum dolor sit amet.</p></div><div class="image-gallery-nav"><div class="nav-info">1 of 3</div><div class="slide-next"> <i class="icon arrow-white-next"></i> </div><div class="slide-prev"> <i class="icon arrow-white-prev"></i>​</div></div></div></div>​​</span><p> </p><p>End</p>2017-05-23T22:00:00Z1
City and Mfuleni residents working together towards 2 000 housing opportunities<p>Today marks the beginning of a new chapter in a very long road that we have been walking. </p><p>We haven’t always walked at the same pace, or even in the same direction.</p><p>But we have all kept walking and that is how we have met one another again here today. </p><p>On 1 January 2013 there was a massive fire in BM Section. </p><p>As the City, we looked for land where the fire victims could be relocated.</p><span>​<figure class="figure-credits right"><img class="responsive" alt="placeholder" src="" style="width:464px;" /><figcaption> <p> <b>Mayor De Lille and community leaders</b><br>© City of Cape Town</p> </figcaption> </figure></span>We had many issues to get the permission of the people of Mfuleni to allow the BM Section fire victims to move here. <span>​The whole of the city belongs to everyone. <br>​<br>As an inclusive city, we finally convinced the people of Mfuleni and so we got permission to build Bosasa. <p> </p><p>A fair question from the people of Mfuleni was then ‘when will we be building for the local residents?’</p><p>0n 19 August 2013, we signed an agreement with the organisations representing the Mfuleni community undertaking that we would build Bosasa and Mfuleni Extenstion Two simultaneously. </p></span><span></span><span><p>Together, these two projects would provide more than 2 000 housing opportunities. </p><p>In 2014 we put together the budget and started rolling out the project by starting to build the project in Bosasa.</p><p>We also started the planning for Mfuleni Extension Two.</p><p>What ensued in 2015 was vandalism and complete chaos. </p><p>The City lost R30 000 per day for two months while the developments were stalled. </p><p>We tried meeting with the leaders, which failed.</p><p>We appealed to opposition councillors and that also failed. </p><p>I had no choice but to stop the project. </p><p>We went to Council and redirected the money to a different community where development could take place. </p><span>​<figure class="figure-credits left"><img class="responsive" alt="placeholder" src="" style="width:476px;" /><figcaption> <p> <b>Mayor De Lille and community leaders</b><br>© City of Cape Town</p> </figcaption> </figure>In 2016 we were approached by the community leaders who informed us that they were ready to initiate talks with the City once more. This time, the City would only restart the projects, worth R80 million, on the condition that the Mfuleni community leaders would sign an agreement to say that we will not have violence again and to assist the City to protect the project.<p> </p><p> </p><p>These engagements with the Mfuleni community show our Organisational Development and Transformation Plan (ODTP) in action where we become a more progressive, proactive and customer-centric administration by stepping up direct engagement with the community and partnering with them to bring progress. </p><p>I went back to the City in January 2017 and proposed to Council that we would redirect money in the adjustments budget in order to restart these two developments. </p><p>The community leaders told us that in order to build trust they would appreciate an agreement in black and white which stipulates the roles and responsibilities of the City as well as the leaders. </p><p>On behalf of the City, I fully commit to the following:</p><p>The City will remain committed to a process of engagement in respect of the developments. </p><p>The City will proceed with all necessary actions to procure the services of the service providers to as soon as practically possible:</p><ul><li>continue with the construction of the Bosasa Extension, which includes the erection of the pre-fabricated top structures</li><li>commence with the civil engineering construction work on the Mfuleni Extension 2 project</li><li>make available 400 opportunities to the community of Mfuleni, Ward 16 at the Bosasa Extension development </li><li>engage with the community on the allocation of the serviced sites in Mfuleni Extension 2</li></ul><p>The MOA states that the community commits to the following: </p><ul><li>The community shall remain committed to a process of engagement in respect of the development of the properties and recognise the importance thereof</li><li>The community shall ensure that the appointed service providers will at all times have uninterrupted and unrestricted access to the Bosasa Extension site and the Mfuleni Extension 2 site in order to commence and execute their contractual obligations</li><li>The community agrees to assist in ensuring that the development shall proceed without being impeded through any willful act of the broader community</li><li>The community shall engage with the City should there be any disagreement or uncertainty on matters pertaining to the allocation of the top structures in Bosasa Extension</li><li>The community shall engage with the City should there be any disagreement or uncertainty on matters pertaining to the allocation of the serviced sites in Mfuleni Extension 2</li><li>The community shall assist the City to effect an orderly allocation and relocation of the identified fire victims from BM Section, and the identified beneficiaries of the remainder of the top structures to their new opportunities in Bosasa</li><li>The community shall assist the City to effect an orderly allocation and relocation of the identified beneficiaries of the opportunities in Mfuleni Extension 2 to their new opportunities</li></ul><p>Community leader Nkokheli Ncambele said: ‘As the community leadership, we thank all the parties who started the negotiations. We are committed to ensuring that these projects continue simultaneously. This is the start of trusting each other, working together in good faith, and building good relationships with the community and the City. If there are any other difficulties along the way, we will continue to come to the negotiation table until the projects are completed. Finally, we must add that we are not a violent community, we are committed to these projects and would like to work hand in hand with the City’. </p><p>In good faith, I hope that we will look back on today as a milestone on the road to the successful completion of both Bosasa and the Mfuleni Extension Two developments.</p><p>If we are going to have disagreements which lead to violence, the people will suffer. </p><p>If all goes according to our plan, both these developments will have contractors on site by August 2017. </p><p>If the community works with us, 2 000 families will have access to subsidised opportunities and addresses within 15 months.</p><p>I trust that we have learnt from one another. </p><p>When we stopped the developments in 2015, I remember saying that it proves progress is only possible and sustainable when all stakeholders work together. </p><p>And when there is no progress, everyone loses. Where resistance exists, development suffers. </p><p>The beneficiaries have been waiting too long to start their new lives. </p><p>This is only the beginning but I look forward to us working together so that we can ensure people get their housing opportunities that they have been waiting for. </p><p><br><strong>End</strong></p>​​</span></span>2017-05-23T22:00:00Z1




You have disabled JavaScript on your browser.
Please enable it in order to use City online applications.