City Council

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

<p>Each week, we share a new video giving you a snapshot of what we are up to in your community.</p><div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/gQTXc7K5-cs?si=FEyoiaM19OZcZJrY" frameborder="0"></iframe> </div> <br> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20backs%20new%20business%20process%20outsourcing%20investment%20into%20Mitchells%20Plain"> <img class="responsive" alt="City backs new business process outsourcing investment into Mitchells Plain" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/callCenter-GHL-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20backs%20new%20business%20process%20outsourcing%20investment%20into%20Mitchells%20Plain"> <strong>City backs new business process outsourcing investment into Mitchells Plain</strong></a> <br>New call centre jobs for Mitchells Plain through CapeBPO. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20doubles%20partnerships%20with%20community-based%20organisations%20to%20reduce%20river%20pollution"> <img class="responsive" alt="City doubles partnerships with community-based organisations to reduce river pollution" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/reducePollution-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20doubles%20partnerships%20with%20community-based%20organisations%20to%20reduce%20river%20pollution"> <strong>City doubles partnerships with community-based organisations to reduce river pollution</strong> </a> <br>22 community-based organisations received funding for improving environmental conditions. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/The%20magic%20of%20storytelling%20celebrated%20on%20World%20Read%20Aloud%20Day"> <img class="responsive" alt="The magic of storytelling celebrated on World Read Aloud Day" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/readAloud-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/The%20magic%20of%20storytelling%20celebrated%20on%20World%20Read%20Aloud%20Day"> <strong>The magic of storytelling celebrated on World Read Aloud Day</strong> </a> <br>Free access to books, newspapers and magazines via the City’s OPAC page. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Late%20event%20applications%20will%20not%20be%20processed"> <img class="responsive" alt="Late event applications will not be processed" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/eventCity-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Late%20event%20applications%20will%20not%20be%20processed"> <strong>Late event applications will not be processed</strong></a> <br>Hosting an event? The City can guide you! </div> <br><br><br><br>

2026-02-12T22:00:00Z

Mayor welcomes ‘short-term’ SANDF, calls on President to act now on more metro policing powers

Cape Town Mayor Geordin Hill-Lewis has welcomed the SANDF deployment for short-term stabilisation support to SAPS in gang crime hotspots

<p>‘Any short-term relief for families in gang-impacted communities is most welcome, and our City police will be on hand to support SAPS and the SANDF, as will our safety technology. </p><p>‘But Mr President, while we welcome the army, it is only short-term. We urge you to also act now on real solutions to up gang crime convictions by devolving more powers to City police. </p><p>‘Our well-trained officers stand immediately ready to build prosecution-ready case dockets to up convictions for gang crime. We’ve sent you the regulations, you have the power to make the reforms, and we urge you to act now,’ said Mayor Hill-Lewis.<br> <br>Mayor Hill-Lewis said that City police are already confiscating 450 illegal guns per year, but the conviction rate is just 5% in these cases due to the broken criminal justice system and under-resourced SAPS and NPA’. <br> <br>‘The President and Acting Police Minister have the power to change this situation via the necessary statutory reforms. We will now push for an urgent commitment from the President for more metro policing powers, and will also look to the courts if needs be,’ said Mayor Hill-Lewis.<br> <br>The City’s full submission on expanding draft regulations for municipal policing powers, published by the National Police Minister, can be viewed <a href="https://bit.ly/4oGBvrk" target="_blank">here</a>.<br> <br>‘In the past four months, the City confiscated 119 illegal firearms, made over 4 500 arrests, and took more than 16 000 units of drugs off the streets. We can go further to build dockets and get convictions in these cases, but the President and Police Minister’s gate-keeping of safety needs to stop.<br> <br>‘Just recently, Acting Minister Cachalia supported the devolution of policing powers for Gauteng crime wardens, but yet we cannot get clear timelines from him on investigative powers for our well-trained and well-resourced City police. <br> <br>‘The City demands an end to delays in the devolution of investigation and forensic powers to City police so that more criminals can be convicted. The SANDF can stabilise, but only a functioning criminal justice system will keep communities safe,’ said Alderman JP Smith, Mayoral Committee Member for Safety and Security. <br> <br>The City previously released data showing how its policing resources are increasingly overtaking those of SAPS. The City added 1 263 new officers to the streets from 2021 to 2025 – a 48% growth in personnel - while SAPS dropped by an estimated 1 300 officers (15% decline) over the same period. There are also around 560 more City policing vehicles now on the roads compared to SAPS, based on the City’s 2025 fleet data.<br> <br>A recent <a href="https://bit.ly/49rldNy" target="_blank">parliamentary reply</a> shows that SAPS vacancy rates range from 20-40% across most Cape Town precincts, including 200 vacant SAPS detective posts as of August 2025. <br> <br> <br> <br>End<br></p>

2026-02-11T22:00:00Z

Use City online services book an appointment

Customers and motorists are encouraged to make use of convenient online payment and motor licence renewal options

<p>‘We encourage customers to make use of our online payment options and booking service for account and vehicle licensing matters. Customers are urged to visit our website for more details. Using the City’s online options makes it simple to do business with the City. The SMS you receive about vehicle licence renewal contains a link to the online booking system. Motorists can click the link, book an appointment and receive a reference number within minutes. The reference number enables motorists to be assisted at a dedicated counter, cutting down on time spent queuing. <br> <br>‘We also encourage residents to pay their accounts online via eServices. Account payments are important to keep service delivery going and we thank each customer and ratepayer for their payments,’ said the Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.</p><p><strong>Choose the simple option:</strong></p><ul><li><div style="text-align:left;">Register for eServices</div></li><li><div style="text-align:left;">Renew licences online</div></li><li><div style="text-align:left;">Pay accounts via online payment options</div></li><li><div style="text-align:left;">Book an appointment via the City’s website to reduce waiting times in the Customer Interaction Centres</div></li><li><div style="text-align:left;">Make use of the City’s first drive-through vehicle disc renewal facility in Brackenfell</div></li><li><div style="text-align:left;">Phone ahead to confirm what documents are required for a particular transaction</div></li><br>For more information on the City’s payment and support options, please visit: <a href="https://bit.ly/CCT_PaymentSupport" target="_blank">https://bit.ly/CCT_PaymentSupport</a> <br> <br>Brackenfell Vehicle Licence Renewal Drive-through: The drive-through operates on Mondays to Fridays from 10:00 to 18:00 and on Saturdays from 09:00 to 14:00. Only card payments will be accepted at the Brackenfell Vehicle Licence Renewal Drive-through facility.</ul><strong></strong><strong></strong><strong></strong><ul></ul><ul>End<br></ul><strong></strong>

2026-02-11T22:00:00Z

City condemns threats against security personnel as Town Two clinic prepares to reopen

Serious threats were made against security personnel at the facility

<p></p><p>Serious threats were made against security personnel at the facility, and the matter was reported to the South African Police Service. </p><p>The safety of patients, staff and security personnel remains the City’s number one priority, and services were suspended to ensure that appropriate safety measures could be put in place.</p><p>The City expects the clinic to reopen on Monday, 16 February 2026 subject to final safety checks and the implementation of appropriate protocols based on a risk assessment.</p><p>‘We strongly condemn threats against security personnel and any disruption of services to a vulnerable community. No criminal elements can be allowed to hold essential services to ransom. We know how important this clinic is to residents, and we thank the community for their patience while we worked to ensure it is safe to reopen. Our priority is always the safety of patients, staff and security personnel, and we are doing everything possible to restore services safely and sustainably,’ said Mayoral Committee Member for Community Services and Health, Councillor Francine Higham.</p><p>While the facility has been closed, City Health has taken steps to ensure that residents continue to receive care. </p><p>A mobile clinic has been operating at the Metro Police offices in Mandela Park, issuing chronic medication to clients enrolled in adherence clubs and to those scheduled to collect patient medicine parcels through the Chronic Dispensing Unit (CDU) partnership.</p><p>Immunisation and reproductive health services have also been provided, and residents have been referred to nearby clinics where necessary.</p><p>Residents with any information that could assist the investigation are urged to report it to the South African Police Service.</p><p>The City will continue to keep the community informed as services resume.</p><p><strong>End</strong></p><p> <br></p>

2026-02-11T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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