Residential utility services

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Cape Town Junior City Council elects Junior Mayor, executive

Cape Town Junior City Council elects Junior Mayor, executive

The elected Executive Members are: 1. Junior Mayor: Pierce Beaulieu 2. Junior Deputy Mayor: Samantha September 3. Junior Speaker: Lunam Gusha 4. Junior Chief Whip: Lilah Barenes In an exciting first for the JCC, five assistant Junior Whips were also elected for each JCC Sub-group, marking a new chapter of youth leadership, teamwork, and representation within the programme. Newly-elected Junior Mayor, Pierce Beaulieu said, ‘I am incredibly honoured to serve as Junior Mayor of Cape Town, not because of the title itself, but because of what it represents; the opportunity to listen, to lead, and to amplify the voices of young people across the city.’ He continued to state that ‘leadership is rooted in service and that real impact begins when people feel heard, supported and empowered to act’. Beaulieu is a Grade 11 learner at the American International School of Cape Town and resides in Hout Bay. Junior Deputy Mayor September is a Grade 11 learner at Parow High School and is from Elsies River. Junior Speaker Gusha attends Sea Point High as a Grade 11 learner and is from Khayelitsha while Junior Chief Whip Barenes, also in Grade 11, attends Fairmont High School and is from Durbanville. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_0410.jpg" alt="" style="width:965px;" /> </figure>The JCC executive elections were also attended by the 2025 Junior Mayor, Michael-Daniel Bam who inspired the 2026 cohort to lead with purpose, look beyond titles and continue building hope within communities. Mayoral Committee Member for Water & Sanitation, Cllr Zahid Badroodien gave a keynote address reminding the JCC cohort that every voice matters and that youth participation remains vital in strengthening our democracy. ‘We are incredibly proud of each junior councillor who participated in the executive elections. It is quite remarkable to witness the dynamic, confident visionaries that we have within the JCC. Each learner brings a different perspective and seeing the various campaigns this past month has elevated that. We look forward to the year ahead, growing and leading alongside the newly elected executive and JCC Cohort as a whole,’ said co-custodians Cllr Nicola Jowell and Cllr Nicole Sukers. The programme is designed to empower Grade 10 and 11 students. The JCC provides an unparalleled platform for young leaders to refine their skills, elevate their self-confidence, and embrace their potential as agents of change. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_0423.jpg" alt="" style="width:781px;" /> </figure>Caption 1: The newly elected Junior City Council Mayor, Pierce Beulieu officially steps into leadership, representing a new generation of young changemakers committed to civic engagement and advocacy. Caption 2: The 2026 Junior City Council cohort together with the newly elected Executive Leadership following the official election proceedings. This cohort represents a diverse collective of young leaders from across Cape Town, united by a shared commitment to leadership, active citizenship, and creating meaningful change within their communities. End

2026-05-19T22:00:00Z

Mayor says Cosatu can help fight corruption without unconstitutional Public Procurement Act slowing delivery

Cape Town Mayor Geordin Hill-Lewis has responded to Cosatu’s criticism of the City’s Constitutional Court bid to invalidate the Public Procurement Act

‘The aim to overhaul procurement and fight corruption is undermined by the fatal flaws in public participation and unlawful passing of the Public Procurement Act. Besides this, the Act brings a raft of red tape that will slow delivery, and is a constitutional overreach by national government into the local sphere.‘Cosatu’s network of members can help the fight against procurement corruption in municipalities without this unconstitutional legislation that will slow service delivery with even more red tape. While Cosatu acknowledges the ‘strong systems’ in Cape Town and the Western Cape, the federation should already be at the frontlines addressing the ‘horror story’ they admit exists where their historical political allies govern.‘The fact is local government must be able to act swiftly to resolve urgent water, sanitation, electrical, waste, and environmental issues. Instead, this Act will slow down municipalities via a massive new red tape burden and interference from other spheres of government. This is unconstitutional, and undermines local government’s direct accountability to serving residents,’ said Mayor Hill-Lewis.The Constitutional Court heard arguments this week after granting the City direct access for its bid to invalidate the Public Procurement Act, which the metro warns will slow down local service delivery and undermine the constitutional autonomy of local government. The City’s full Concourt application is available here: Public Procurement Bill Application. The City argued that the Act was passed unlawfully, with fatal shortcomings in public participation and parliament’s procedures, including that seven of nine provinces did not have lawful final mandates to vote on the bill in the NCOP. The City has wide-ranging concerns about new red tape introduced in the Bill, including:<ul><li><div style="text-align:left;">Municipalities won’t be able to maintain their own database of accredited suppliers, and payments to suppliers will need to be integrated with a national database</div></li><li><div style="text-align:left;">Centralising all national procurement via a Public Procurement Office (PPO) further runs the risk of nationwide disruptions to municipal procurements if the central system goes offline</div></li><li><div style="text-align:left;">Municipalities will no longer have the power to lawfully deviate from procurement regulations for urgent service delivery without centralised approval via the PPO</div></li><li><div style="text-align:left;">Spurious tender appeals may hold up service delivery as the Bill limits the ability to conclude contracts while tender awards are reviewed</div></li></ul> Mayor Hill-Lewis said that the Bill will also undermine infrastructure investment by making public private partnerships too complex and time-consuming. The City is further concerned that around 36 elements of the Bill require new regulations, exposing local government to hidden cost implications and red tape burdens. Further, the Bill positions the National Finance Minister as a regulatory authority over local government, which is inconsistent with the Constitution, Municipal Systems Act and the Municipal Finance Management Act. End

2026-05-19T22:00:00Z

SMME business boost just a click away

The City’s Economic Growth Directorate is urging Cape Town-based Small, Medium, and Micro Enterprises (SMMEs) looking for a boost to apply for the Productivity Efficiency Programme

SMMEs who want to improve their operations and make their business more sustainable can apply for the Productivity Efficiency Programme, administered by Productivity South Africa and supported by the City of Cape Town. The programme is running for three years until June 2028. SMMEs need to be available for about three to six months during this period. Since July 2025, 14 businesses across industries, including catering, manufacturing, retail and printing production have already participated in the programme. Collectively, the businesses retained more than 564 jobs. Alderman James Vos, Mayoral Committee Member for Economic Growth, recently visited Atlas Trading Company in Bo-Kaap and witnessed how their staff put their learnings from the programme to use. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Atlas%20Image%201.jpeg" alt="" style="width:1898px;" /> </figure>Atlas was established as a grocer in 1946, pivoting to a focus on spices when this became its top-selling product category. ‘This programme aims to support SMMEs in improving operational efficiency and productivity, to strengthen business sustainability and competitiveness, and to protect and retain jobs. That is exactly what I saw at Atlas - enhanced product availability, improved sales efforts, and the growth of online sales. As a result, they have seen an increase in revenues. In addition, the implementation of a streamlined inventory management system has unlocked significant working capital. And most importantly, their team has grown from 19 staff prior to the programme application to 27 employees currently,’ said Alderman Vos. Hakheem Achmed, Managing Director of Atlas Trading Company, praised the programme. ‘The Productivity Efficiency Programme had a meaningful impact on our business, helping us operate more strategically and with greater control. Through improved inventory management, we reduced waste and ensured optimal stock levels. Adjustments to our production layout enhanced workflow and minimised downtime, leading to increased output. Additionally, stronger cash flow management gave us better financial visibility and stability. Overall, the programme enabled us to work smarter, improve efficiency across key areas, and position our business for sustainable growth,’ said Achmed. Mitchell’s Moslem Butchery in Woodlands similarly saw an improvement in its operational efficiency, a reduction in waste, and hundreds of thousands of rands in working capital unlocked. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Atlas%20Image%202.jpeg" alt="" style="width:1069px;" /> </figure>Family-owned manufacturing business, Tshipa Curtains, based in Elsies River, participated in PEP from September to December 2025, whereafter it introduced formal systems, such as key performance indicators, improved machine processes, and standardised work procedures. The result was an improvement in product quality and stabilised production performance. ‘The City proudly supports the Productivity Efficiency Programme as it combs through the details of a business’s operations and structures and gives thorough assessments and guidance that address the specific needs of that enterprise. I encourage qualifying Cape Town SMMEs that are looking for the kind of support offered to apply through our Business Hub,’ said Alderman Vos. To qualify, SMMEs must:<ul><li><div style="text-align:left;">Employ between 10 and150 employees.</div></li><li><div style="text-align:left;">Be committed for the duration of the programme, which can be between three to six months, depending on business needs, and be available for meetings with the Productivity SA Practitioner assigned to the business.</div></li> Apply • For more information or to apply, contact The Business Hub on <a href="mailto:business.support@capetown.gov.za" target="_blank">business.support@capetown.gov.za</a> or 021 417 4043 for an application form. • Additional documents will be required before an approval is granted such as financial statements, SARS confirmation, Letter of Good standing from the Department of Labour, copies of CIPC registration and copies of IDs and BBBEE certificate. </ul> <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Atlas%20Image%203.jpeg" alt="" style="width:1069px;" /> </figure>Caption 1: Philiswa Mnguni (Productivity SA), Bafana Motheogane (Productivity SA), Hakeem Achmed (Atlas), Rishando Davids (Atlas) Christel Potgieter (Productivity SA) and Alderman James Vos, Mayoral Committee Member for Economic Growth, with (front) Jean-Dre Crouse (Productivity SA). Caption 2: Chris Heyner, Du-Wayne Abrahams, Raeez van Wyk, Alderman Vos, Mayoral Committee Member for Economic Growth and Muneer Karriem from Atlas. Caption 3: Hakeem Achmed (Atlas), Bafana Motheogane (Productivity SA), Alderman James Vos, Mayoral Committee Member for Economic Growth and Jean-Dre Crouse (Productivity SA).End

2026-05-19T22:00:00Z

Mayco greenlights inner-city parking lot for affordable housing, mixed-use development

The City of Cape Town’s Mayoral Committee has greenlit plans for inner-city affordable housing and mixed-use development of a municipal parking lot at the Civic Centre in the CBD

The site is currently used as an open-air staff parking facility, but has been identified as having much greater potential for mixed-use development, including residential, commercial, retail and public space upgrades. It is strategically located within Cape Town’s CBD Foreshore precinct, next to the City’s Civic Centre complex, and close to major public transport infrastructure. 'We are recommending that this parking lot be released by the City to unlock yet another affordable housing development right in the heart of the inner-city. The development should also offer mixed use opportunities, for shops, offices, parking and so on. This is how we are making under-used public assets work for Capetonians with a broader land release pipeline of over 12 000 affordable housing units,’ said Mayor Geordin Hill-Lewis. <figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/MayCo%20greenlights%20inner-city%20parking%20lot%20for%20affordable%20housing%2c%20mixed-use%20development.jpg" alt="" /></figure> The redevelopment is expected to deliver long-term benefits, including:<ul><li>Estimated sale income of R230 million plus R50m annual rates and services revenue to support service delivery </li><li>R1,5bn private sector investment estimated for the CBD; </li><li>3 500 jobs created in the construction and related sectors during both construction and life cycle of the development; </li><li>Residential opportunities, including affordable housing; and </li><li>Continued regeneration of the Foreshore precinct.</li></ul>‘This project demonstrates the City’s commitment to acting in the best interests of the public. We are prepared to release underutilised City-owned assets where this can unlock far greater value for the economy, create jobs, attract investment and improve the urban environment. This Civic Centre parking site presents a unique opportunity to support inclusive growth while ensuring that well-located public land is used more efficiently for the benefit of all residents,’ said Alderman James Vos, Mayoral Committee Member for Economic Growth. ‘The City’s Human Settlements will support planning processes for this site to ensure we optimise affordable housing opportunities from this development. This is just one of several exciting inner city land release initiatives that together will deliver thousands of well-located affordable units over time. Others include the City’s Fruit & Veg site on Roeland Street, Harrington Square, several more sites in Woodstock and Salt River, and the City’s support for provincial-led projects at Buitengracht Street and Artscape,’ said Councillor Carl Pophaim, Mayoral Committee Member for Human Settlements. Following the Mayoral Committee’s recommendation, the report will now be submitted to Council for consideration on 27 May 2026. Subject to Council approval, the City will start a formal public participation process, during which residents, stakeholders and interested parties will be invited to submit comments on the proposed redevelopment. Caption: The City’s Mayoral Committee has greenlit plans for inner-city affordable housing and mixed-use development of a municipal parking lot at the Cape Town Civic Centre. End <figure class="subtopic-fullsize-img"> </figure>

2026-05-19T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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