Residential utility services

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Runaway fires dominate safety and security efforts

Firefighters responded to more than 200 fires over the long weekend, supported by the rest of the Safety and Security Directorate.

The fire that started in Tokai on Friday evening reared its head again in the early hours of Sunday, and has kept fire services across a number of agencies very busy, supported by enforcement services and the Disaster Risk Management Centre.More than 100 City firefighters have been on the frontline in Tokai and surrounds, but the rest of the service ensured that the 32 fire stations were manned and ready to respond to incidents. Over the long weekend, they responded to 357 incidents, including 214 fires.‘The Tokai fire has been a challenge over the past few days, but I want to commend everyone who has had a hand in working to contain it. While we had some precautionary evacuations on Sunday, the dedication of all these crews kept lives and property safe. There is some concern about how the fire started, and then reignited after seemingly being subdued, but our firefighters have been holding the line with aplomb.‘The magnitude of this incident reminds us once more of the threat of fire in our city, but also why it is so critical to keep investing in our Fire and Rescue Service. That is why we have proposed just over R17 million to further increase staffing and resources for the service in our draft budget,’ said the City’s Mayoral Committee Member for Safety and Security, Alderman JP Smith.In general enforcement efforts over the past week, Law Enforcement officers made 181 arrests for a variety of offences including the possession of drugs, ammunition and dangerous weapons. They also issued 7 683 notices.Metro Police Officers arrested 50 people and confiscated two zip guns, a revolver and a number of drugs which included Mandrax tablets and tik.Traffic Service Cape Town Traffic Services held integrated roadblocks, vehicle checkpoints and speed control operations this past week and recorded 21 219 speeding offences and issued 20 392 fines for various traffic violations. In total 227 public transport vehicles were impounded and 1 452 warrants of arrest were executed.Officers made 24 arrests which included 15 for driving under the influence of alcohol, four for reckless and negligent driving and five for various other offences.Public Emergency Communication Centre The PECC received 2 385 calls of which 972 were for medical assistance, 140 incidents of assault and 61 vehicle accidents. End

2025-04-28T22:00:00Z

City teams check on Macassar rental units maintenance work

Public Housing maintenance officials completed maintenance and upgrade work at the City’s affordable Community Residential Units.

'I am thrilled to be in Macassar today, seeing for myself the real impact our maintenance efforts have on residents’ lives. Our teams are currently working in areas across the metro to carry out vital maintenance on CRUs, as part of a broader Public Housing campaign. This initiative focuses on improving safety and delivering respectful, quality maintenance services to our residents. Our goal is to create safer, more comfortable living spaces for our tenants. The City is committed to investing more than R1,2 billion in CRUs over the next few years to uplift living conditions across Cape Town.‘I always enjoy seeing our maintenance teams actively attending to service requests logged by our residents. These notifications require all trades in the construction field. As a major provider of affordable housing, the City prioritises the comfort of our tenants. I genuinely enjoy the opportunity to visit different areas of the metro, where our residents call these units home, and connect with them. I encourage all our tenants to report any maintenance issues they encounter in their units. Public housing thrives as a collaborative effort, relying on the active engagement of all stakeholders. I want to express my gratitude to Team Cape Town for their dedication to creating stronger, better, and more comfortable homes for our residents,’ said the City’s Mayoral Committee Member for Human Settlements, Councillor Carl Pophaim.Ongoing work includes: • Carpentry - secure and repair gutters, fabrication and installations of new sink cupboards • Bricklaying - repairs to existing concrete stairs, brick/block structures and installation of additional washing lines • Welding - repairs to refuse huts and staircase hand rails • Painting - painting of graffiti on flats and refuse huts, and replacing of broken window panes • Electrical - repairs to area lighting on property, and repairs to faulty plug sockets and light switches in various units • Plumbing - jetting of sewer lines on property and domestic plumbing issues in various unitsSee something? Say something! Report to the City’s Human Settlements Directorate: 021 444 0333 End

2025-04-28T22:00:00Z

Infrastructure investment: Parow electricity substation maintenance and upgrades

The City’s Kohler substation maintenance work forms part of the City’s ongoing investment in our critical electricity infrastructure

The City’s Mayoral Committee Member for Energy, Alderman Xanthea Limberg, visited the Kohler substation in Beaconvale, Parow where Energy teams were carrying out critical infrastructure maintenance.‘The City’s Kohler substation maintenance work forms part of the City’s ongoing investment in our critical electricity infrastructure across the metro. We are rolling out routine electricity maintenance, upgrades and making large capital investments in new power infrastructure as it is important to sustaining a reliable and resilient electricity grid of the future. ‘These investments are essential to securing efficient and reliable power supply, while significantly minimising disruptions and, most critically, prolonging the lifespan of our power infrastructure to support the growing energy needs of both our residents and businesses. Our efforts not only underscore the City’s forward-thinking approach to service delivery, but also highlight our commitment to realising the vision contained in our Energy Strategy. ‘The reliability of the City of Cape Town’s electricity infrastructure is a result of our extensive maintenance programme, including a R4 billion infrastructure pipeline between 2024 and 2027. As we move forward, we will continue to provide residents with safe and efficient power supply and protect the Cape Town economy from costly power disruptions,’ said Alderman Limberg. Let’s ACT: Protect Your PowerThe City is also investigating innovative materials to replace existing materials to reduce the value of cabling and other metals that are popular in the second hand market. The City is doing all it can to protect infrastructure and we ask residents to report suspicious activity or criminal acts either to the South African Police Service or the City at 021 480 7700 or WhatsApp 060 0181 505. End

2025-04-28T22:00:00Z

City Health urges parents to vaccinate young children as immunisation rates dip slightly

Parents and caregivers are advised to reach out to their nearest clinic for more information and guidance.

World Vaccination Week is commemorated annually during the last week of April. Between July 2024 and March 2025, City Health administered 310 786 doses of vaccines to children up until the age of 12. It was just over 2,6% lower than the corresponding period the previous year. The number of fully immunised children under the age of one too declined by a similar margin. 'The decreases are marginal, but ideally, we want to see growth year on year so that we can improve immunity against illnesses, some of which can be fatal. In recent years, we have had outbreaks of measles and diphtheria – sure signs that there is room to improve our immunisation coverage. Children receive most of their vaccinations in their first year of life, so I encourage parents to please ensure that they remain on track for their child's well-being, and that of those around them,' said Mayoral Committee Member for Community Services and Health, Councillor Francine Higham. Parents and caregivers are advised to reach out to their nearest clinic for more information and guidance. <figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Child%20vaccination%202.jpg" alt="" style="width:948px;" /></figure>South Africa's vaccination schedule:1. The BCG or Bacillus Calmette Guerin vaccine protects against severe TB. It is administered at birth or the six-week visit.2. The OPV or Oral Polio Vaccine protects against polio, which attacks nerves, causing weakness or paralysis of the leg and/or arm, and in severe cases, involve the respiratory muscles. Given at birth, six, 10 and 14 weeks.3. The RV or Rotavirus vaccine protects against diarrhoea caused by the rotavirus. Given at six and 14 weeks.4. The DTaP-IPV-HiB-HBV vaccines protect against Diphtheria, Tetanus, Pertussis, Polio, Haemophilus Influenza Type B and Hepatitis B. Given at six,10 and 14 weeks.5. The PCV or Pneumococcal Conjugated Vaccine protects against meningitis, otitis media (ear infection), pneumonia, and bacteraemia (bacterial infection in the blood). Given at six and 14 weeks and at nine months.6. The Measles Vaccine protects against measles, an infection that can lead to diarrhoea and dehydration, deafness, eye complications, pneumonia, brain damage and even death. Given at six months and one year.

2025-04-28T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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