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Motorists reminded of July renewal peakThe City urges motorists who are due to renew their licence discs in July to do so as soon as possible<p>The City urges motorists who are due to renew their licence discs in July to do so as soon as possible, to avoid unnecessary delays due to the expected increase in license disc renewals in the coming month. Motorists are again urged to act proactively, check the licence disc on the vehicle and plan for a longer renewal turnaround time. </p><p>Please only visit an office in person for urgent business, and do so very early in the day or use our online options where possible. If applying online, remember to plan for the processing of the licence as well as the delivery, which could take about three to four weeks through the South African Post Office. <br>   <br>‘With the current Covid-19 resurgence, we encourage customers to please make use of our online service offerings, where possible. It is important to avoid crowded areas and facilities and to only visit an office for urgent business. We remind customers that the national Covid-19 regulations still apply and the City must adhere to these. This impacts on the number of staff operating at the same time, customers allowed in the offices, and thus turnaround times. We will continue to make sure that we offer services to the best of our ability and continue to liaise with the national authorities in charge of licensing to see how the customer experience can be improved amid the high volumes. Last year, the City’s dedicated team managed to process applications for the 1,3 million registered vehicles in Cape Town in a record time of six months. This would normally take a year. We thank customers for their patience and understanding,’ said the City’s Mayoral Committee Member for Finance and Executive Deputy Mayor, Alderman Ian Neilson.</p><p><strong>Tips </strong></p><ul><li><div style="text-align:left;">Please plan ahead. Check your licence disc renewal date. </div></li><li><div style="text-align:left;">Customers are reminded that fines are nationally determined and the City may not unilaterally write off fines.</div></li><li><div style="text-align:left;">Please plan for a turnaround time of approximately three to four weeks currently from application to receipt of the licence when applying online via e-Services. </div></li><li><div style="text-align:left;">The length of queues at motor licensing offices have reduced in general. However, it may still seem long due to the social distancing and other Covid-19 measures that are in place. The waiting period is likely to increase over the peak months. </div></li><li><div style="text-align:left;">If customers must visit a customer office in person, please remember that there is Covid-19 screening at the entrances and a limited number of customers are allowed in at a time due to Covid-19 regulations. Social distancing is required and must be adhered to and masks are compulsory. </div></li><li><div style="text-align:left;">Motorists only need their ID for motor vehicle licensing and registration renewals. </div></li><li><div style="text-align:left;">To check customer office operating hours, please visit the Operations and Service Notifications document on the City’s website. The City communicates Covid-19 operational updates as fast as possible on CTAlerts on Twitter. </div></li><li><div style="text-align:left;">Motorists are reminded that they are not allowed to drive an unlicensed vehicle or a vehicle where a valid licence disc is not displayed. </div></li><li><div style="text-align:left;">Motorists are further reminded to update their cell phone numbers and email addresses when applying and paying for their licences online and at licensing offices as they will be receiving renewal reminders via their cell phones or email addresses. </div></li><li><div style="text-align:left;">Senior citizens, pregnant customers and customers with disabilities are urged to move to the front of the queue where they will be assisted as soon as possible. </div></li></ul><p><strong>Contacts</strong></p><ul><li><div style="text-align:left;">To register for e-Services visit: <a href="" target="_blank"></a></div></li><li><div style="text-align:left;">For motor vehicle registration and licensing assistance: <a href="" target="_blank"></a></div></li></ul><p><strong>For municipal and City rental payments:</strong></p><ul><li><div style="text-align:left;">Online: <a href="" target="_blank"></a> or <a href="" target="_blank"></a> </div></li><li><div style="text-align:left;">EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference </div></li><li><div style="text-align:left;">Retailers: Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and selected Spar shops </div></li><li><div style="text-align:left;">ATM: contact your bank to add the City as an ATM beneficiary </div></li></ul><p> <br>End</p>2021-06-22T22:00:00Z1
What residents need to know about the Council-approved new water metering approachOver the coming months, the City of Cape Town will be implementing its revised approach to domestic metering, which encourages residents to manage their own water usage<p>​</p><p>Over the coming months, starting 1 July 2021, the City’s Water and Sanitation Department will begin the process of releasing volume-restricting water meters to ‘open flow’. Registered indigent households will no longer have a Water Management Device (WMD) with a daily volume of water allocated to the property, but will need to take responsibility for ensuring the amount of water used at the property remains within the newly increased monthly limit of 15 000 litres (15Kl). </p><p>Gradually over time, WMDs, the meters capable of restricting volumes of water allocated on a daily basis, will be replaced by conventional meters, when the WMD reaches the end of its expected lifespan. Remaining stock of WMDs will be installed where meter replacements are required, but set to ‘open flow’, during the transition period.</p><p>This approach formed part of the changes to the Tariff Policy as per the 2021/22 Tabled Budget that was approved by Council.</p><table width="100%" class="ms-rteTable-default" cellspacing="0"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:100%;"><strong>Customers who qualify for indigent</strong> <strong>benefits</strong></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default"><ul><li>Existing WMD meters will be set to 'open flow', over time with effect from 1 July 2021. It will not happen immediately for all meters and will be done in phases. Customers will be notified of changes to the settings. These customers will now be required to keep their monthly water use within a limit of 15 000 litres per month (which is an average of 500 litres per day) as approved by Council.<br></li><li><strong>Water and sanitation will be provided at no charge to indigent properties, but water usage on the property may not exceed 15 000 litres per month (daily average of 500 litres)</strong>.</li></ul><ul><li>As leaks on private plumbing will be counted by the meter as part of usage, property owners must act quickly to fix leaks. Households should check their monthly bills and usage each month for any significant spikes or high monthly usage as an alert to underground leaks. (The City will still assist with once-off fixing of leaks on the indigent property where this has not been provided previously). See 'find and fix leaks' guide at <a href="" target="_blank"><span lang="EN-US" style="text-decoration:underline;"></span></a><br> </li><li>If water usage on the residential property is higher than 15 000 litres a month (daily average of 500 litres) for two consecutive months, a warning letter will be sent asking for the usage to be lowered to required levels by the following month.<br></li><li>If usage is higher than 15 000 litres a month (daily average of 500 litres) for a third consecutive month, despite the issued warning, then a flow restricting disc will be inserted in the meter to limit water supply to a trickle flow.</li></ul><p>These discs are designed to allow 6 000 litres (6kl) per month to the property, which is aligned with the free basic allocation provided for in South Africa's national water standards. This disc will remain in place for the following <strong>12 consecutive months</strong>. After the 12-month period has passed, the disc will be removed and the same process for the property will start again.</p><ul><li>Customers who are currently exceeding the usage limit will be informed early in the new financial year (from July 2021) to ensure further awareness of the new procedures and allowing for change of behaviour during the first two billing cycles within the new financial year before warning letters are sent to customers.</li></ul></td></tr></tbody></table><p><br>‘The City will continue to support registered indigent residents with monthly water allocation at no charge, while promoting active management of that allocation. As indicated above, the volume of water provided to qualifying indigent households is being increased, and they have the opportunity to independently manage their monthly water usage, and play an active role in the collective effort to avoid wastage and maintain a sustainable level of water use.</p><p>‘Residential property owners with tenants (including landlords with backyard tenants) should pay close attention to collective/ overall water usage on their property, and ensure it remains below the approved limit. This is the responsibility of the property owner. </p><p>‘Going forward, residents will be equipped with the necessary information to help them manage their water usage including knowing how to read their water meters and how to identify and fix leaks,’ said the City’s Mayoral Committee Member for Water and Waste, Alderman Xanthea Limberg. </p><p><strong>Visit</strong> <a href="" target="_blank"></a></p><p><strong>View the Budget here</strong>: <a href="" target="_blank"></a></p><p><strong>Visit</strong> <a href="" target="_blank"></a> to apply for indigent relief.</p><p><br><strong>End</strong></p>2021-06-21T22:00:00Z1
Sharp rise in infections should spur increased adherence to protocols during third wave The City’s Health Department confirmed that as at 18 June 2021 the metropole has recorded 191 624 cases since the start of the pandemic with 3 724 cases reported in the last seven days<p>​</p><p>The City’s Health Department confirmed that as at 18 June 2021 the metropole has recorded 191 624 cases since the start of the pandemic with 3 724 cases reported in the last seven days. This is a 68% increase in new cases recorded and it clearly shows that the City of Cape Town is experiencing the third wave of Covid-19 infections. Currently, there are 7 627 active cases of which 698 cases were diagnosed in the past 24 hours.</p><p>The City is recording a sharp increase in cases in the Eastern and Southern Health Districts and urges all residents to maintain non-pharmaceutical interventions to protect themselves from the virus. Khayelitsha and Mitchells Plain Health Districts have not recorded a significant increase in active cases, however, we have noted an increase in Covid-19 testing at Public Primary Healthcare Facilities, which might change this picture soon.</p><p>Vaccinations conducted in the metropole amount to 250 726 across all vaccination sites. </p><p>‘It is in the interest of everyone to adhere to the national regulations and wear a mask at all times when in public places. Wearing a mask not only protects yourself,  but also your loved ones and fellow citizens, as well as those who share public spaces and public transport. We have seen a steep increase during the past week and we should all adjust our behaviour accordingly’, said the City’s Mayoral Committee Member for Community Services and Health, Councillor Zahid Badroodien.</p><p><br>Unfortunately, the third wave coincides with the school holiday and wet, cold weather. Being in closed spaces with little ventilation increases the risk of spreading Covid-19. We  encourage parents and families to avoid indoor gatherings during the school holidays and try to take activities outdoors as much as possible. If one needs to be indoors due to bad weather, try to keep as much air flowing through the room by opening windows (and dressing warmly!). Keep gatherings small, with your immediate family rather than with bigger extended families or large groups of friends. </p><p>All residents over the age of 60 are encouraged to register for their Covid-19 vaccine. </p><p>The below table shows the suburbs with the lowest number of residents aged 60 and older who have registered for vaccination thus far.</p><table width="100%" class="ms-rteTable-default" cellspacing="0"><tbody><tr><td class="ms-rteTable-default" style="width:25%;"><strong>Town/suburb</strong></td><td class="ms-rteTable-default" style="width:25%;"><strong>Population aged 60+</strong></td><td class="ms-rteTable-default" style="width:25%;"><strong>Persons registered</strong></td><td class="ms-rteTable-default" style="width:25%;"><strong>% of elderly registered</strong></td></tr><tr><td class="ms-rteTable-default">Klipheuwel </td><td class="ms-rteTable-default">298</td><td class="ms-rteTable-default">17</td><td class="ms-rteTable-default">5.71%</td></tr><tr><td class="ms-rteTable-default">Nomzamo</td><td class="ms-rteTable-default">3 545</td><td class="ms-rteTable-default">289</td><td class="ms-rteTable-default">8.15</td></tr><tr><td class="ms-rteTable-default">Philippi</td><td class="ms-rteTable-default">15 429</td><td class="ms-rteTable-default">1 263</td><td class="ms-rteTable-default">8.19</td></tr><tr><td class="ms-rteTable-default">Fisantekraal</td><td class="ms-rteTable-default">1 323</td><td class="ms-rteTable-default">112</td><td class="ms-rteTable-default">8.46</td></tr><tr><td class="ms-rteTable-default">Mfuleni</td><td class="ms-rteTable-default">3 557</td><td class="ms-rteTable-default">669</td><td class="ms-rteTable-default">18.81</td></tr><tr><td class="ms-rteTable-default">Pella </td><td class="ms-rteTable-default">304</td><td class="ms-rteTable-default">29</td><td class="ms-rteTable-default">9.53</td></tr><tr><td class="ms-rteTable-default">Imizamo Yethu</td><td class="ms-rteTable-default">672 </td><td class="ms-rteTable-default">75</td><td class="ms-rteTable-default">11.16</td></tr><tr><td class="ms-rteTable-default">Delft</td><td class="ms-rteTable-default">15 979</td><td class="ms-rteTable-default">2 216</td><td class="ms-rteTable-default">13.87</td></tr><tr><td class="ms-rteTable-default">Crossroads</td><td class="ms-rteTable-default">2 142 </td><td class="ms-rteTable-default">357</td><td class="ms-rteTable-default">16.67</td></tr><tr><td class="ms-rteTable-default">Mfuleni</td><td class="ms-rteTable-default">3 557</td><td class="ms-rteTable-default">669</td><td class="ms-rteTable-default">18.81</td></tr><tr><td class="ms-rteTable-default">Blackheath</td><td class="ms-rteTable-default">6 648</td><td class="ms-rteTable-default">1 203</td><td class="ms-rteTable-default">18.10</td></tr></tbody></table><p><br>Those who have not yet registered on the electronic vaccine data system, are encouraged to do so using the following options:</p><p>USSD free service: dial *134*832# <br>OR send the word “REGISTER” to 0600 123 456 on WhatsApp <br>OR visit <a href="" target="_blank"></a> </p><p>Please note: Vaccination sites are scheduling clients three to seven days in advance. This may mean that your SMS confirmation may take some time to be sent, as it is dependent on venue capacity and vaccine availability. As additional resources become available, the waiting time should decrease. </p><p>Please wait to receive your SMS notification , confirming your vaccination date, time and venue, rather than opting for a walk-in service. This will reduce queues and ensure Covid-19 protocols are observed.</p><p><br><strong>End</strong></p>2021-06-21T22:00:00Z1
Vandalism behind recent sewer overflows in Gatesville​Residents are advised that vandalism to valves at the Athlone Wastewater Treatment Works is behind the sewer overflows currently occurring in Hazel Road and Ashraf Avenue, Gatesville <p>​</p><p>Residents are advised that vandalism to valves at the Athlone Wastewater Treatment Works is behind the sewer overflows currently occurring in Hazel Road and Ashraf Avenue, Gatesville, and the increase in sewer overflows in the area last week. <br> <br>Currently the Cape Flats 2 sewer main is out of service for planned maintenance. The damage from attempted theft last week caused a problem with closing the valve which stops sewage from flowing into this system. Furthermore, the thieves caused the valve which control flow into the treatment works to become stuck in the closed position. <br> <br>The City has planned the sewer network in the area to have plenty of spare capacity, but with one main sewer already out of commission, this was not sufficient to contain overflows when valves were damaged.   <br> <br>Teams managed to restore valves to working order on Friday, however the period of downtime for the valves caused foreign objects to build up in the surrounding pipes, creating stubborn blockages which staff are still working to clear.<br> <br>Currently, City teams are vacuuming sewage from the mixing chamber in Hazel Road and the overflowing manholes downstream to try and minimise the overflows. <br> <br>In the interim, the public is advised to please avoid contact with the overflowing sewage as far as possible due to avoid health risks. <br> <br>‘This is yet another example of how theft and vandalism of public infrastructure can impact the health and well-being of our communities. We call on anyone with information on who could be behind this to report it to SAPS,’ said the City’s Mayoral Committee Member for Water and Waste, Alderman Xanthea Limberg. <br> </p><p><strong>End</strong></p>2021-06-21T22:00:00Z1







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