Planning portal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and offers good employment opportunities for traders, as well as affordable goods and services to locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Pools and beaches at the ready for the school holiday

City's beaches and pools is ready for the upcoming school holiday

<p><br>‘We encourage residents and especially learners to make use of the City’s recreational facilities during the school holidays. It’s important for parents and guardians to always know the whereabouts of children and ensure that they are closely supervised, particularly around water bodies. The City’s lifeguards play an important role in ensuring a safe beach and pool environment and we would like to request beachgoers to please adhere to the rules to help lighten the load,’ said Mayoral Committee Member for Community Services and Health, Councillor Francine Higham.<span></span></p><p><img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/ABC%20Trafalgar%20swimming%20pool.jpg" alt="" style="margin:5px;" /><br> </p><p>• Always swim on a beach with lifeguards on duty, and between their red and yellow flags<br>• Do not leave children unsupervised in or around water<br>• Do not swim under the influence of alcohol<br>• Beware of rip currents. If you're caught in a current, try to stay calm and signal for help</p><p>Beach lifeguards are on duty between 10:00 and 18:00 daily.</p><p>The public is advised that certain beaches do have a reduced drowning prevention service. </p><p>For more details, visit: https://bit.ly/CT-Beaches-Lifeguard-Schedule</p><p>From Monday, 31 March 2025, community swimming pools will open daily until the end of the season. Operating hours are from 10:00 to 18:00 with the last ticket sold at 17:30.</p><p>For the most accurate and up-to-date information on swimming pool operations, we encourage residents to visit the City’s website or contact their nearest community facility.</p><p>End</p>

2025-03-21T22:00:00Z

Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

<p>Each week, we share a new video giving you a snapshot of what we are up to in your community.</p><div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/U7AvesTqlzs?si=8FBK80oGYhsUl8XL" frameborder="0"></iframe> </div> <br> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20zooms%20in%20on%20animal%20welfare"> <img class="responsive" alt="City zooms in on animal welfare" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/dog-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20zooms%20in%20on%20animal%20welfare"> <strong>City zooms in on animal welfare</strong></a> <br>The City’s domestic animal survey is officially under way. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20invites%20feedback%20on%20external%20service%20provider%20option%20for%20water%20reuse"> <img class="responsive" alt="City invites feedback on external service provider option for water reuse" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/WaterReuse-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20invites%20feedback%20on%20external%20service%20provider%20option%20for%20water%20reuse"> <strong>City invites feedback on external service provider option for water reuse</strong></a> <br>The City’s Water and Sanitation Directorate is inviting public comments on the feasibility of using an external service provider for the Faure New Water Scheme. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Firefighters%20lace%20up%20for%20charity%20run%20to%20support%20Volunteer%20Wildfire%20Services"> <img class="responsive" alt="Firefighters lace up for charity run to support Volunteer Wildfire Services" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/ff-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/Firefighters%20lace%20up%20for%20charity%20run%20to%20support%20Volunteer%20Wildfire%20Services"> <strong>Firefighters lace up for charity run to support Volunteer Wildfire Services</strong> </a> <br> The boys are back, and geared up, for the Totalsports Two Oceans Half Marathon. </div> <br><br>

2025-03-20T22:00:00Z

City’s Mobile Office heads to Kalksteenfontein and Bonteheuwel

The City’s Customer Relations Department’s mobile team will assist residents with logging queries and service requests electronically

<p>The details are as follows:<br></p><ul><li><div style="text-align:justify;">Thursday, 27 March 2025, from 09:30 to 13:30 at the Kalksteenfontein Community Centre, Salvia Street, Kalksteenfontein</div></li><li><div style="text-align:justify;">Friday, 28 March 2025, from 09:30 to 13:30 at the Bonteheuwel Civic Centre, Cnr. Bluegum Street and Kiaat Road, Bonteheuwel</div></li><br>The City’s Customer Relations Department’s mobile team will assist residents with logging queries and service requests electronically. Customers can engage with the City in a wide-range of non-emergency enquiries such as rates, sewerage, electricity, water, refuse collections, and all other account enquiries. <br> <br>‘We are bringing the City’s services closer to Kalksteenfontein and Bonteheuwel residents to ensure that no time and money is spent on transport. This is a special opportunity to resolve municipal items that residents have wanted to address. Should you wish to make use of the services on offer, remember to bring along your ID or municipal accounts to help ease the process,’ said the City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.<br> </ul><p><strong>End</strong><br> </p>

2025-03-19T22:00:00Z

Section of Wetton Road, Wynberg, widened for future public transport services

The City of Cape Town will commence with the widening of a section of Wetton Road (M9) in Wynberg by the end of March 2025.

<p>A section of Wetton Road (M9) will be widened between the intersection with Rosmead Avenue and the M5 bridge to allow a dedicated left and right turning lane for the MyCiTi buses off Wetton Road. The turning lanes will give the buses access to the new Wynberg MyCiTi bus facility to be constructed at a later stage. </p><p>The provisional completion date is end of October 2025. </p><p>What to expect:<br>• Work will take place outside of the peak hour periods from Monday to Friday, 09:00 to 15:00<br>• Work may happen on Saturdays and public holidays if needed<br>• One lane in each direction will remain open to traffic as far as possible along the impacted section of Wetton Road<br>• Traffic passing through this section will have to slow down<br>• The section to be widened will be resurfaced and new road markings applied<br>• The existing access to the racecourse will be upgraded and formalised as part of the project<br>• New sidewalks will be constructed along this section of Wetton Road; inclusive of improvements to the stormwater infrastructure to assist with managing runoff during rain events</p><p>‘There are now multiple ongoing construction projects in Claremont and Wynberg, Mitchells Plain and Khayelitsha to provide the necessary infrastructure for the roll-out of the second phase of the MyCiTi bus service. We are trying our best to limit the traffic disruptions and delays, but unfortunately roadworks always come with a level of inconvenience. We are very aware of the impact these projects are having on commuters who are travelling between the metro-south east and Wynberg and Claremont. I want to thank you for your patience and support while our efforts are under way to implement a world-class public transport service to keep Capetonians moving,’ said the City’s Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas. </p><p> <br>End</p>

2025-03-19T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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