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Residential water restrictions explained

Insufficient rainfall and fast declining dam levels have led to the current drought in Cape Town. We need to work together to change the way we use our water

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/Residential-water-restrictions-explained">Residential-water-restrictions-explained</a>

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Commercial water restrictions explained

Insufficient rainfall and fast declining dam levels have led to the current drought in Cape Town. We need to work together to change the way we use our water

<a href="https://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-water-and-sanitation-services/Commercial-water-restrictions-explained">Commercial-water-restrictions-explained</a>

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Water saving toolkits

To help you spread the word, we have created water-saving information packs for your home, business and hospitality industry.

<a href="https://www.capetown.gov.za/Family%20and%20home/education-and-research-materials/graphics-and-educational-material/water-saving-resources">water-saving-resources</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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The City's Draft Budget 2020-2021

The City of Cape Town's budget reflects its key policy decisions and priorities, determines rates increases and indicates where money will be spent on programmes and services.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/the-city-budget/the-citys-budget-2020-2021"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-citys-budget-2020-2021</a>

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Get involved

Discover how you can get involved in your community

<a href="https://www.capetown.gov.za/local%20and%20communities/community-building-and-upliftment/be-an-active-resident/get-involved">get-involved</a>

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Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO).

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

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Safety and security resources

The City offers a variety of free interesting and educational material relating to safety and security.

<a href="https://www.capetown.gov.za/Family%20and%20home/education-and-research-materials/graphics-and-educational-material/safety-and-security-education-resources" target="_blank">safety-and-security-education-resources</a>

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Loadshedding

Loadshedding power outages generally last for about 2 hours and 30 minutes, with one area being affected at a time during stage 1 and four areas being affected at a time during stage 3b.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages">load-shedding-and-outages</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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Alternative water sources

We live in a water-scarce region. The use of alternative water sources for irrigation and industrial purposes allows us to conserve the water supply from our dams.

<a href="https://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/alternative-water-sources" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">alternative-water-sources</a>

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Apply for refund of licensing fees
De Waal Park	Upper Orange Road, Gardens
Comment on the City's Ward delimitation in preparation for the 2021 local government election
Apply for a film permit

Campaign to support your favourite business to help with economic readiness and recovery

Statement by Alderman James Vos , Mayoral Committee Member for Economic Opportunities and Asset Management

SMMEs form the backbone of the city's economy, making up the majority of service providers for goods and services needed for the optimal performance and functioning of the high growth sectors in Cape Town. SMMEs therefore desperately need help to remain open, support their staff and get back to business.As part of the City's commitment to supporting small businesses during these difficult times, we're inviting fellow Capetonians to post a short video or image of their favourite small business via social media to share their success and resilience, using the campaign hashtags #myfavouritebusiness and #CPTPlusME. Let's show them some love by nominating those businesses who made a significant impact in your life and foster a culture of supporting local. Over the past few weeks, I visited some of these phenomenal businesses who have come up with innovative ways to weather these trying economic times. They are located across the city in places ranging from Mitchells Plain, Khayelitsha, Bellville, Kraaifontein, Cape Town CBD, Airport Industria and Century City. The nominated SMMEs will form part of our CPT+U campaign, aimed at igniting a sense of pride and camaraderie amongst Capetonians to help build our economic readiness. These businesses will also stand a chance to receive a limited edition SMME COVID-19 Toolkit. The campaign will also help garner support for small businesses during the economic lockdown. We are committed to getting Cape Town back to work safely.It’s time to give back to the real heroes of job creation.Watch the video <a href="https://youtu.be/QYriHdpL2Cg">here</a>.

2020-08-04T22:00:00Z

Traffic signal battery theft costs the City millions

UPS batteries and units are now targeted by syndicates

Over the last financial year, the City’s Transport directorate had spent approximately R6 571 000 on new installations and replacing Uninterrupted Power Supply batteries and units at traffic signals. Sadly, vandalism and theft of these expensive and essential batteries and units is a challenge across the city and not only costs the City millions of rands to replace, but affects motorists’ travel time drastically during load-shedding when traffic signals are not able to operate. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Centre/JPC.jpg" alt="" style="width:1069px;" /> </figure>During the lockdown period alone, 152 incidents occurred at the traffic signal infrastructure across the city, 73 percent of these reported incidents were theft and 27 percent acts of vandalism. The repairs to these incidents amount to over R3 200 000. This particular vandalism and theft occurs right across the city. Some of the targeted areas include Philippi; Grassy Park; Strandfontein; Somerset West; Nyanga; Strand; Parklands; Mitchells Plain; Milnerton; Mannenberg; Bellville and the Cape Town CBD. ‘We cannot afford to waste precious resources by having to replace these stolen batteries at our traffic signals. This vandalism and theft has a knock on effect on the public purse, which is unacceptable especially during a time when resources are stretched. I urge all residents to not only report these events, but to also report the selling of these batteries on the black market so that we can put an end to this sort of theft. This money should be spent on other projects to improve the lives of residents and not to replace what has been stolen. ‘We need to curb these incidents and ensure that those at fault face the consequences. We however rely on the public to alert us to any acts of vandalism and theft witnessed at our traffic signals,’ said the City’s Mayoral Committee Member for Transport, Alderman Felicity Purchase. It is important to note that the current branding on these batteries is Vision and Royal. Perpetrators who are caught will be charged under the Criminal Matters Amendment Act. Report damage and theft to traffic signal infrastructure to the Transport Information Centre (TIC) on 0800 65 64 63, the TIC is available 24/7.

2020-08-04T22:00:00Z

City will work with partners to set in motion its Street People policy review

The City of Cape Town will work with partners to help guide in a review of Street People Policy

The City of Cape Town will work with partners to help guide a broad stakeholder consultation process in the review of its Street People Policy, which has been in place since 2013.While local governments do not have a constitutional mandate over welfare or homelessness specifically, the City drives a range of initiatives to assist street people and the organisations who care for them. We further work with provincial and national Social Development departments on issues such as expanding Safe Spaces and shelters.The multiple complexities of homelessness, policy challenges and changing contexts occasioned by COVID-19, make this an opportune moment for the City to review its Street People Policy. Now is the time to introduce a renewed socially sensitive and flexible approach that will see the development of a well-informed, caring and right-based strategy to address the plight of those who sleep on the streets. To ensure that the process includes as many voices as possible, including those sleeping on the streets around the city, the Community Services and Health Directorate will support this early stakeholder consultation to help inform the new draft strategy.Facilitators will be tasked with engaging a broad range of cross-sectoral stakeholders including, but not limited to the following groups, through a series of dialogues over the coming months:• Street People Forum organisations • Shelter Forum organisations • Community Improvement Districts • People who sleep on the streets across the metropole‘It is imperative that any future draft strategy be not only academically sound, but also includes the perspectives of interested and affected parties in the street people sector, as well as the street people themselves. This early stakeholder engagement shows the City’s commitment to finding lasting solutions to the very complex issue of homelessness. We are committed to civic participation with the people of Cape Town to design caring solutions to support those who sleep on our city’s streets,’ said the City’s Mayoral Committee Member for Community Services and Health, Councillor Zahid Badroodien.The City will work with two facilitators in conducting the stakeholder consultation processes: <ul><li>Melene Rossouw is a specialist in Public and Constitutional Law with a specific focus on Public Participation, and the founder of Women Lead Movement, which aims to educate, empower and inspire women to lead social change in their communities through Human Rights and Leadership training curricula; and </li><li>Lorenzo Davids, the CEO of the Community Chest and a social development leader who has worked for decades to tackle the root causes of poverty and to improve the lives of vulnerable people. </li></ul>The City will invite multiple stakeholders from across the homeless sector, development sectors as well as the public at large to submit written or oral submissions for inclusion into the strategy recommendations. The consultative process is expected to be completed by 10 October 2020 on World Homeless Day. The information gathered will be considered when drafting new strategies to deal with urban homelessness. In the interim, the City will continue to assist street people in terms of the existing policy, through:<ul><li> Ongoing support facilitated by the Street People Unit within the Social Development and Early Childhood Development Department</li><li> Access to its Safe Spaces which are run by independent operators</li><li> Financial and other support to existing shelters</li><li> Plans to further expand existing shelter spaces</li></ul>‘The City understands that it has a responsibility to promote opportunities for inclusive dialogues when important strategies and policies are developed that affect all communities and more especially our vulnerable residents. We are confident that this process, led by Melene Rossouw and Lorenzo Davids, will yield insightful and relevant considerations that will allow the City to adopt world class, rights-based best practices in its approach to working with and supporting people who sleep on the street,’ added Councillor Badroodien.

2020-08-04T22:00:00Z

Cape Town most sustainable metro in South Africa

Cape Town is the only metro to have strengthened its financial sustainability over the year in review and ‘is the only one that can be considered sustainable

Cape Town is the only metro to have strengthened its financial sustainability over the year in review and ‘is the only one that can be considered sustainable with the capacity to absorb financial shocks’ as per the report. This speaks volumes of what we are doing right in Cape Town. And we need to make sure our municipality stays sustainable to best serve our people irrespective of the additional pressure brought on by the COVID-19 crisis. Ratings Afrika’s Municipal Sustainability Index looks at operating performance, liquidity management, debt governance, budget practices, affordability and infrastructure development. It then gives a score out of 100. The closer to 100 the better. The City’s score of 74 is far ahead of the average of 48 given for South Africa’s metros. The report covering the financial year ending June 2019, has the second strongest performer at a score of 56. According to the report, financial sustainability is defined as: ‘The financial ability to deliver services, develop and maintain the infrastructure required by its residents, without unplanned increases in rates and taxes, or a reduction in the level of services. Furthermore the municipality should have the capacity to absorb financial shocks caused by natural, economic, political and other adversities without external financial assistance.’‘The report is a confirmation that the management of financial affairs in Cape Town is excellent, which provides the resilience that the City needs to provide services to its residents, while also being able to survive through multiple disasters such as droughts and pandemics. It is a beacon for the good governance practised in the City of Cape Town.‘While we are currently in an abnormal situation with the COVID-19 crisis, sustainability is an important consideration in our planning and decision making. This includes ensuring that any increases are affordable for our residents, and avoiding huge price shocks in the future. There is no doubt the dire and dysfunctional state of the South African economy is impacting on us all, but we continue to do everything in our power as a metro to navigate these rough waters. ‘With the help of our residents, we successfully managed to get through the drought crisis and build greater resilience into our operations. With the COVID-19 crisis thus far, the City and the Western Cape Government have demonstrated good management by taking advantage of the lockdown periods to make sure we have enough clinical capacity to deal with the pandemic. We are leading the way in South Africa by fulfilling our basic service delivery mandate as well as providing enhanced essential COVID-19 services. This is only possible because we work really hard to ensure that this municipality is sustainable, resilient and accountable to its people,’ said the City’s Executive Deputy Mayor and Mayoral Committee Member for Finance, Alderman Ian Neilson. The Ratings Afrika report further notes (with the exception of Cape Town) a weakening trend of financial sustainability among the metros, with the average score of 48 being the lowest in five years. The report emphasises that these ratings are based on information collected prior to the ‘devastating effects of the current lockdown caused by COVID-19’. The report states Cape Town is the only metro whose operating performance is at ‘an adequate level to provide sufficient funds for its operations to cover expenses, to provide the funding capacity for infrastructure development and to build the necessary reserves to absorb financial shocks’.Cape Town has received a liquidity management score of 94 compared to the South African average of 39 and generally, the report indicates a weakening trend of metros to absorb financial shocks. The report notes Cape Town’s collection rate is the highest in the country – more than 95% average up to the year ending June 2019, with ‘sound cash management policies and practices’. ‘This strong focus on debt collection is one of the key reasons for the high sustainability and shows how important it is to think of the big picture when collecting rates and tariff income to ensure we can carry on delivering services and revitalising our local economy through capital programme and infrastructure injections. It is therefore so important that those who have the means to pay their rates and services continue to do so. For the current financial year, we have made provision for R3,3 billion in rates and service assistance and have also kept our average increases to approximately 4%, which is among the lowest in South Africa. In setting up the rates and tariff income parameters, affordability and sustainability have been key considerations,’ said Alderman Neilson. The report concludes by stating: ‘At this moment, it is only Cape Town that has the capacity to weather the corona virus storm successfully’. We thank our residents for their loyalty to the City. With more than 95% of residents paying their accounts even during the current crisis, we see that they remain party to our continued success. With our residents’ help, we will ensure that we keep it this way. End

2020-08-03T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

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The City's Draft Budget 2020-2021

The City of Cape Town's budget reflects its key policy decisions and priorities, determines rates increases and indicates where money will be spent on programmes and services.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/the-city-budget/the-citys-budget-2020-2021"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-citys-budget-2020-2021</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Pay your traffic fine

The City has a number of different options for paying traffic fines. If you would like to pay your fine.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Fines/Pay-your-traffic-fine"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-traffic-fine</a>

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Upgrade to a new prepaid electricity meter

Find out if your suburb has been selected for a compulsory electricity meter upgrade

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-an-upgrade-to-a-new-prepaid-electricity-meter"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">apply-for-an-upgrade-to-a-new-prepaid-electricity-meter</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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2020/21 Tariffs

Find out about the latest tariffs that affect you

<a href="https://www.capetown.gov.za/local%20and%20communities/meet-the-city/the-city-budget/city-wide-tariffs"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-wide-tariffs</a>

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Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

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View the Council Meeting Calendar

Access the Council meeting calendar and agendas for upcoming meetings.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/meeting-calendar"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">meeting-calendar</a>

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Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

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Load-shedding

Load-shedding stages are announced by Eskom and depend on the extent of the shortage of generation capacity

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">load-shedding-and-outages</a>

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Libraries

Loan out books, get access to electronic resources or take part in community programmes and events at any of our libraries

<a href="https://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Libraries"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Libraries</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

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Reduce rates for NPOs and PBOs

Some PBOs and NPOs which were previously excluded from the list due to legislative changes will now be able to benefit from reduced rates.

<a href="https://www.capetown.gov.za/City-Connect/Claim-or-dispute/Contest-a-property-valuation/change-your-property-rating-category">change-your-property-rating-category</a>

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Apply for replacement wheelie bin

The City will replace or repair a damaged or stolen wheelie bin free of charge.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-replacement-wheelie-bin" target="_blank">Apply-for-replacement-wheelie-bin</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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