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Energy<h2 class="sectHeading">​​​​​​​​​​General​​​​​​​</h2><p>The City generates and distributes electricity in the Cape Town municipal area. Find out more about electricity in Cape Town, as well as how you can make changes in your home to switch to a more sustainable energy future.</p><ul><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Commercial-utility-services/Commercial-electricity-services/the-cost-of-electricity" target="_blank">The cost of electricity</a></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Commercial-utility-services/Commercial-electricity-services/saving-electricity" target="_blank">Saving electricity</a><br></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Commercial-utility-services/Commercial-electricity-services/Electricity-meter-readings" target="_blank">Electricity meter readings</a></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Commercial-utility-services/Commercial-electricity-services/Prepaid-and-credit-meters" target="_blank">Prepaid/credit meters</a></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages" target="_blank">Load-shedding</a></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Greener-business/Saving-electricity-in-the-workplace/going-solar" target="_blank">Going solar</a></li><li> <a href="https://eservices1.capetown.gov.za/coct/wapl/zsreq_app/index.html" target="_blank">Report a fault</a></li></ul><h2 class="sectHeading">Energy strategy</h2><p>Our energy strategy, titled ‘<a href="https://resource.capetown.gov.za/documentcentre/Documents/City%20strategies%2c%20plans%20and%20frameworks/Energy_Strategy.pdf" target="_blank">Our Shared Energy Future: The 2050 Energy Strategy for the City of Cape Town</a>’, aims to achieve energy security for a prosperous Cape Town by ending load-shedding over time and navigating the changing energy system to the benefit of all. By coming together, we hope to build a resilient energy system where all residents and businesses have access to reliable, affordable, and carbon-neutral energy services. <br></p><h4>This will be achieved through the implementation of three commitments and two enablers:</h4><ul><li>Commitment 1: Harness new energy supply </li><li>Commitment 2: Alleviate energy poverty <br></li><li>Commitment 3: Optimise energy use </li><li>Enabler A: Operate a future-fit utility business </li><li>Enabler B: Action by residents, businesses and partners</li></ul><div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Did you know?</h4><p>Every week, we complete routine maintenance on our electrical infrastructure in various areas around Cape Town. This is to ensure reliable supply and good management of the infrastructure. Log onto <a href="https://twitter.com/CityofCTAlerts?ref_src=twsrc%5etfw%7ctwcamp%5eembeddedtimeline%7ctwterm%5eprofile:CityofCTAlerts%20%3cspan%20id=%27ms-rterangeselectionplaceholder-start%27%3e%3c/span%3e%3ca%20ref_url=https://www.capetown.gov.za/" target="_blank">X (formerly Twitter)</a> or <a href="https://www.facebook.com/CityofCT/videos/city-takes-budget-to-the-people/5041848245897234">Facebook </a>to find out which area will be affected on a specific day.<span>​​​​​​​</span></p></div></div> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/city-app-page-banner-updated.png" alt="" style="margin:5px;" /> <p>Download the City's load-shedding app for iOS or Android: <a href="https://apps.apple.com/za/app/city-of-cape-town/id1613339640?utm_source=Apple+App+store" target="_blank">Apple Store</a> | <a href="https://play.google.com/store/apps/details?id=com.esri.app9002d9bd7ea24a89ac679830537afe82" target="_blank">Google Play</a> </p> <span> <div class="notification with-heading dark-copy light-blue bg-light-grey"><div class="graphic with-border"> <i class="info fastfact">​​</i></div><div class="desc"><h4>Load-shedding guide​</h4><p>Our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Load-shedding%20Resilience%20Guide.pdf" target="_blank">Load-shedding Resilience Guide</a> offers easy and affordable ways to protect your home from load-shedding.</p></div></div></span> <h2 class="sectHeading">Apply​​​​​​​<br></h2><p>You can apply for a number of electricity and renewable energy services. Whether you are interested in applying for an electricity connection, small scale embedded generation, a standby generator, a prepaid electricity meter and more, we can assist.</p><p>We have listed some of the application processes below, to make it easier for you to find the information you need.</p><ul><li> <a href="https://www.capetown.gov.za/City-Connect/apply/municipal-services/electricity/apply-for-an-electricity-connection">Apply for an electricity connection</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/apply/municipal-services/electricity/apply-for-a-prepaid-electricity-meter">Apply for a prepaid electricity meter</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-authorisation-to-install-a-small-scale-embedded-generation-system">Apply for authorisation to install an embedded generation system</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-standby-generator">Apply for a standby generator</a><br></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-to-sell-surplus-sseg-energy-to-the-city">Apply to sell surplus SSEG electricity to the City</a></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Commercial-utility-services/Commercial-electricity-services/Electricity-application-forms">Electricity application forms </a></li></ul> <a href="https://savingelectricity.org.za/mcgh/" title="My Clean Green Home"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/Mycleangreenhome.jpg" alt="My clean green home" style="margin:5px;" /></a><br> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip">​​​</i> </div><div class="desc"><h4>My Clean green home exhibition<br></h4><p>Cape Town’s first net zero carbon home demonstrates sustainable living in action. It incorporates solar power generation, energy efficient appliances, passive cooling, rainwater harvesting and an edible food garden. <a href="https://savingelectricity.org.za/mcgh/">Take a tour of the exhibition</a>.<br></p></div></div><h2 class="sectHeading">​​​​​​​​​​Rooftop solar photovoltaic systems​​​​​​​</h2><p>If your home or business generates renewable energy onsite, you can benefit from lower electricity costs and contribute to a more secure and sustainable future for Cape Town.</p><p>We encourage you to install private Small Scale Embedded Generation (SSEG) systems, particularly rooftop solar PV system, if you are able to do so. Find out more on <a href="https://www.capetown.gov.za/Family%20and%20home/greener-living/saving-electricity-at-home/going-solar">choosing a solar PV system</a>.</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip">​​​</i> </div><div class="desc"><h4>SAFER, FASTer SOLAR PV APPROVAL <br></h4><p>Since 1 October 2023, all new solar PV and/or battery systems are being treated as grid-tied and must use <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Approved%20Photovoltaic%20%28PV%29%20Inverter%20List.pdf" target="_blank">City-approved inverters</a>, have professional sign-off and be authorised before switching on. </p><p> <br> </p><p> <strong>We will no longer be accepting applications for standby and off-grid systems</strong>. Systems that have already been authorised will remain valid, and pre-October 2023 applications for standby/off-grid systems will still be processed, but priority will be given to grid-tied systems using City-approved inverters. <br></p></div></div></span> <p>If you are considering installing a rooftop solar photovoltaic (PV) system, but you are not sure how to do it safely and legally, <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/CCT-Energy-PV-Brochure.pdf">follow our guidelines for safe and legal installations</a>. </p><p>They will help you:</p><ul><li>make informed decisions about what type of PV system to install;</li><li>evaluate your prospective service providers; and <br></li><li>understand all the key requirements before, during and after installation.</li></ul><p> <strong>Remember: </strong>You need to <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-authorisation-to-install-a-small-scale-embedded-generation-system">apply for authorisation to install an embedded generation system</a>, such as a rooftop solar PV.</p><p>Read through our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SSEG_FAQs.pdf">SSEG Frequently Asked Questions</a> to find answers to all your solar PV questions.</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>SOLAR PV INSTALLER NEWSFLASH<br></h4><p>If you are a Solar PV Installer, and would like to receive more information on Small-scale Embedded Generation (SSEG) from the City, you can <a href="https://cityofcapetown.evlink19.net/public/forms/h/ac0651KQexIkjg3a/OTY5NDNmYWFiYjc0N2VhYTU5NTZlOGY2MGE4NTdmMmMxZjJkYzVhMQ==" target="_blank">subscribe to our Solar PV Installer Newsflash</a> to stay up-to-date with the latest information.<br></p></div></div></span> <h2 class="sectHeading">Commercial​​​​​​​</h2><ul><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Greener-business/Saving-electricity-in-the-workplace/Energy-usage-regulations-for-buildings">Energy usage regulations for buildings </a></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Greener-business/Saving-electricity-in-the-workplace/Make-your-building-smarter">Make your building smarter</a></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Greener-business/Saving-electricity-in-the-workplace/Make-your-office-smarter">Make your office smarter </a></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Commercial-utility-services/Commercial-electricity-services/Generator-options-for-businesses">Generator options for businesses</a></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Greener-business/Cape-Towns-green-future/independent-power-producers">Independent power producers</a></li><li> <a href="https://www.capetown.gov.za/work%20and%20business/greener-business/cape-towns-green-future/electricity-wheeling">Electricity wheeling</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Load%20Curtailment%20Brochure.pdf" target="_blank">Load curtailment</a>  <br></li><li> <a href="https://www.capetown.gov.za/Local%20and%20communities/meet-the-city/the-city-budget/City-wide-tariffs">Tariffs</a></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Greener-business/energy-water-waste-forum/join-the-forum">Energy Water Waste Forum</a><br></li></ul><div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>​​​​​​You may want more information on:</b></p><ul><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Electricity%20Wheeling%20in%20CT_Final.pdf" target="_blank">Electricity Wheeling</a>​<br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Open_data_portal_resources_for_IPPs.pdf" target="_blank">Open Data Portal Resources for IPPs</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/CCT_HV_network_map.pdf" target="_blank">The City's High Voltage Network Map</a></li></ul></div></div><div class="infographic bg-font-adjust-bg">​​​​​​​​​​ <figure> <img class="responsive" alt="Energy" src="https://resource.capetown.gov.za/cityassets/Media%20Centre%20Assets/IPP_FAQs_100.jpg" style="width:111px;height:70px;" /></figure> <figcaption> <p> <span class="infoGraphicSpan"> <strong>Independent power producer faqs</strong><br>​​<br><br>Download a summary of IPP information.</span></p> <strong><a title="title" class="btn dark-blue" href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/IPP_FAQs.pdf"><i class="icon download"></i>Download PDF</a> </strong></figcaption> </div><h2 class="sectHeading">Related information​​​​​​​</h2><p>Find out more about climate change, renewable energy and making better energy choices.</p><ul><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/CT_State_of%20Energy_and_Carbon_Report_2021.pdf" target="_blank">Cape Town’s energy snapshot </a> <br></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Greener-business/Cape-Towns-green-future/lets-act-against-climate-change" target="_blank">Let’s act against climate change</a></li><li> <a href="https://www.capetown.gov.za/Work%20and%20business/Greener-business/Cape-Towns-green-future/Renewable-energy-sources-in-Cape-Town" target="_blank">Renewable energy sources in Cape Town</a><br></li><li> <a href="https://www.capetown.gov.za/Explore%20and%20enjoy/transport-and-vehicles/greener-travel/electric-vehicles" target="_blank">Electric vehicles</a> </li><li> <a href="https://odp-cctegis.opendata.arcgis.com/" target="_blank">Open data portal</a><br></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/Greener-living/Why-go-green/smart-living" target="_blank">Make smarter living choices</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/CCT_Smart_Home_Disclosure_Checklist.pdf" target="_blank">Smart home disclosure form</a><br></li></ul><h2 class="sectHeading">​​​​​​​​​​Report electricity faults and vandalism​​​​​​​</h2><ul><li>Online: <a href="https://eservices1.capetown.gov.za/coct/wapl/zsreq_app/index.html">www.capetown.gov.za/servicerequests </a></li><li>Email: <a> <em>power@capetown.gov.za</em></a></li><li>Call: <a>0860 103 089</a><br></li><li>SMS: 31220 (free SMSes do not apply)</li></ul><h2 class="sectHeading">​​​​​​​​​​Contact us​​​​​​​</h2><h4>Energy enquiries form<br></h4><p> <a href="https://www.capetown.gov.za/_layouts/15/WebFeedback.SharePoint/webfeedback.aspx?id=%20ded177c3-71ed-4ec4-93e3-ba8c57fed07d" target="_blank">Submit your energy enquiry online</a>.</p><h4>Sustainable Energy Markets enquiries</h4><p> <em>Email:<br><em><a href="mailto:Sustainableenergymarkets.enquiries@capetown.gov.za">Sustainableenergymarkets.enquiries@capetown.gov.za</a></em></em></p><h4>Independent power producer enquiries<br></h4><p> <em> </em> <em>Email:</em><br><em> </em> <em> <a href="mailto:Electricityipp.enquiries@capetown.gov.za">Electricityipp.enquiries@capetown.gov.za</a></em></p><h4>Small-scale embedded generation</h4><p> <em>For more information on SSEG contact our representative in your area. Find out which </em> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/Electricity%20Distribution%20Licence%20and%20Area%20Boundaries.pdf"> <em>area your suburb forms part of</em></a><em>.</em></p><h4> <em>Area North</em></h4><p> <em> </em> <em>Telephone:</em><br><em> </em> <a> <em>021 444 1394</em></a><em> / </em> <a> <em>021 444 1396</em></a></p><p> <em> </em> <em>Email:</em><br><a href="mailto:sseg.north@capetown.gov.za"><em>electricityapplications.north@capetown.gov.za</em></a></p><h4> <em>Area East</em></h4><p> <em> </em> <em>Telephone:</em><br><em> </em> <a> <em>021 444 8511</em></a><em> / </em> <a> <em>021 444 8512</em></a></p><p> <em>Email:</em><br><a href="mailto:sseg.east@capetown.gov.za"><em>electricityapplications.east@capetown.gov.za</em></a></p><h4> <em>Area South</em></h4><p> <em> </em> <em>Telephone:</em><br><em> </em> <a> <em>021 400 4750</em></a><em> / </em><a><em>021 400 4751</em></a><em> / </em> <a> <em>021 400 4752</em></a><em> / </em> <a> <em>021 400 4753</em></a></p><p> <em>Email:</em><br><a href="mailto:sseg.south@capetown.gov.za"><em>electricityapplications.south@capetown.gov.za</em></a><br></p>GP0|#03562429-9976-468e-aa43-ee82e0ac2948;L0|#003562429-9976-468e-aa43-ee82e0ac2948|Energy;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#034940d1-0e3a-4366-8246-c524fcee34b2;GPP|#a3964d56-b74d-4d64-95c1-ff381a88a277;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711Find out about energy in Cape Town.0

 

 

Electricity Wheeling in Cape Town859260GP0|#7d9df7be-4d49-4007-95e2-153219f9c783;L0|#07d9df7be-4d49-4007-95e2-153219f9c783|FAQs;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2022-08-16T22:00:00Z
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Our Shared Energy Future: CCT 2050 Energy Strategy7699263GP0|#bb3e3c24-a53e-46bf-bfce-cc8d4ebdaa59;L0|#0bb3e3c24-a53e-46bf-bfce-cc8d4ebdaa59|Strategy;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#4a698fa1-48a1-4def-afa7-749a0e063169;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2024-02-11T22:00:00Z
Small-scale Embedded Generation FAQs327947GP0|#7d9df7be-4d49-4007-95e2-153219f9c783;L0|#07d9df7be-4d49-4007-95e2-153219f9c783|FAQs;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-12-17T22:00:00Z

 

 

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