All our online services
The City of Cape Town provides a number of online services through our portals and applications.
Online services
Please view our available online services below.
PLEASE NOTE
The e-Services application does not fully support mobile phone or tablet access – please use your laptop or desktop instead.
Our applications are best viewed using the latest versions of the following web browsers:
Microsoft Edge 138+, Google Chrome 138+, Mozilla Firefox 139+, Apple Safari 18+, Internet Explorer 11 – Final version: 11.0.9600.22617 (Note: End of Life – use Microsoft Edge in IE Mode if required).
| Portal | Service | |
|---|---|---|
| Civic Services | ||
| e-Services |
Our e-Services portal gives you quick access to a range of online services, including:
|
|
| Service requests (C3) | Report and track a fault, a concern or a service request online. | |
| Business and trade | ||
| Procurement | The procurement portal is for browsing and submitting RFQs. | |
| Tenders | The tender portal is for browsing and submitting tenders. | |
| Job search | Browse City of Cape Town's vacancies online. Please note that applications can only be made through e-Services if applying online. | |
| Invest Cape Town | Providing services and information to potential Cape Town investors. | |
| Council | ||
| Council meeting calendar | View all Council meetings using our calendar app. | |
| Find your councillor | You can find your councillor, ward or subcouncil using our easy look-up tool. | |
| Energy | ||
| Saving electricity | Find energy saving tips and tricks. | |
| SSEG applications | Apply for authorisation to install an embedded generation system | |
| Film permits and locations | ||
| Film permits | Apply for a film permit and book your public location online. | |
| Health | ||
| Healthcare Appointments System | Book a healthcare appointment at one of our City clinics. | |
| Housing and property | ||
| General Valuations: GV2018 GV2022 GV2025 |
Check the municipal value of your property online with our online GV Roll, and object your property valuation. | |
| Housing Needs Register | Register on the City's Housing Needs Register (previously known as the Housing Database) | |
| Rates and tariffs calculator | The rates and tariffs calculator (for residential properties only) estimates monthly rates and tariffs based on numerous factors, including property size, water consumption, electricity consumption and refuse collection. | |
| Information, research | ||
| City mobile app |
The City's mobile app is available for download in the Apple App Store and Google Play Store . Customers can view their area's load-shedding status and timetables, use the app to log service requests, comment on public issues that affect them and log in to e-Services to access and pay their municipal bills. |
|
| MARS | Make a health research request online through our MARS research request application. | |
| OPAC | Renew your library books online. | |
| Open Data Portal | Access the Open Data Portal to find the latest and popular data sets as well as featured sites. | |
| Access to information | Submit a formal request for City records. | |
| SmartCape | The SmartCape portal provides links to resources, as powered by the programme. | |
| Mapping | ||
| City Map and Zoning Viewer |
|
|
| Public Inland Water Quality Dashboard | The Inland Water Quality Dashboard offers a user-friendly platform to view and monitor the quality of the City of Cape Town's inland water bodies. | |
| Public participation, feedback, and submissions | ||
| Issues Open for Public Comment | Make your voice heard around issues open for public comment. | |
| Land Use Applications | Comment on a land use application in your area. | |
| Surveys and Submissions | Submit ideas on the Open Innovation Platform, and complete one of our surveys. | |
| Website Feedback | If you experience technical issues on the website, let us know. | |
| Pets | ||
| Lost Pets Online | Search for your lost pet using the CityPetFinder tool. | |
| Pet Registration | Register your pet using our online pet registration tool. | |
| Transport | ||
| MyCiti | Plan your journey or download the MyCiti bus route map and timetable. | |
| CityofCTviewfines | View your outstanding traffic fines online. | |
| Waste and recycling | ||
| Waste Recyclers Portal | Find recycling and waste-wise services in your area. | |
Document downloads
Would you like to print this page?