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Register for e-billing

<span> <h2 class="sectHeading">Register for e-Billing as an individual</h2></span><span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>PLEASE NOTE</h4> <p> The e-Services application does not support mobile phone or tablet access – please use your laptop or desktop instead. <br> <br>Our applications are best viewed using the latest versions of the following web browsers, Internet Explorer 11, Chrome 72+, Firefox 65+ or Safari 12+. </p></div></div></span> <p> <strong>Step 1</strong>: Visit the <a href="https://eservices1.capetown.gov.za/coct/wd/zeid#" target="_blank">e-Billing registration portal<i class="icon link-external"></i></a>.</p><p> <strong>Step 2: </strong>Follow the instruction wizard and fill in all your information.</p> <span> <div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>You will need the following:</b></p><ul><li>your ID or passport number</li><li>a copy of your ID or passport to upload</li><li>your business partner number (found on the top right hand side of your municipal account statement)</li><li>a valid email address</li></ul></div></div></span> <p> <strong>Step 3</strong>: Once you have registered, you will receive your municipal bills via email.</p> <span> <h2 class="sectHeading">Register for e-Billing as a company or organisation</h2></span> <p> <strong>Step 1:</strong> Visit the <a href="https://eservices1.capetown.gov.za/coct/wd/zeid#" target="_blank">e-Billing registration portal<i class="icon link-external"></i></a>.</p><p> <strong>Step 2:</strong> Follow the instruction wizard and fill in all your information.</p> <span> <div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>You will need the following:</b></p><ul><li>a letter from your company or organisation indicating that the company representative is authorised to request that invoices be emailed</li><li>a copy of the company representative’s identity document</li><li>a business partner number (found on the top right hand side of your municipal account statement)</li><li>a valid email address</li></ul></div></div></span> <p> <strong>Step 3</strong>: Once you have registered, you will receive your municipal bills via email.</p><h2 class="sectHeading">Change your login details</h2><h4>Reset your password</h4><p>Find out how to <a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Reset-your-e-Services-password">reset your password </a>if you have already registered.</p><p>Find out how to retrieve your username</p><h4>Change your email address:</h4><p>Find out how to change the email address that we send your municipal accounts to if you have already registered.</p><ul><li> <strong>Step 1: </strong>Log into <a href="https://eservices.capetown.gov.za/irj/portal" target="_blank">e-Services</a> and click on the 'Municipal accounts' tab at the top of the screen</li><li> <strong>Step 2: </strong>Click on 'eBilling'</li><li> <strong>Step 3:</strong> Make sure that you have 'email' listed as your medium, then click on 'Change Email' to change your email address.</li></ul> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip"></i> </div><div class="desc"><h4>SMS OPTION</h4><p>You can sms your account number and email address to <a> <em>31223</em></a> to receive your municipal account via email every month.</p></div></div></span><span> <h2 class="sectHeading">Contact us</h2></span> <p>e-Service enquiries<br><br><em>Telephone:</em><br><em><a>0860 103 089</a></em><br><br><em>Email:</em><br><a href="mailto:help.uces@capetown.gov.za"><em>help.uces@capetown.gov.za</em></a></p>

Our electronic invoice distribution system offers residents and businesses an e-billing service

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