Regulations and legislations

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and offers good employment opportunities for traders, as well as affordable goods and services to locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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City expands substance use support for young people in Tafelsig

Young people, parents and caregivers who are worried about substance use are encouraged to seek support from the City’s Matrix® treatment programme

The RADPAL (Reducing Alcohol and Drug use and other Problem behaviours among Adolescent Learners) Programme was first piloted at the City’s Matrix® treatment site in Tafelsig in 2021 to address moderate substance use, but recently, the team at Tafelsig has introduced a longer programme for adolescents engaged in more regular or severe substance use. A similar youth-focused programme was also started at the City’s Parkwood Matrix® treatment site just last year.The brief programme consists of three sessions – two with the adolescent, focusing on substance use, other problematic behaviour, peer pressure, etc. and one with the caregiver, focusing on parenting skills. Once the adolescent and caregiver have completed their sessions then they attend a final joint session, staff conduct a one-month follow up session to monitor progress. The longer programme expands to include group sessions twice a week for one month, as well as a support group. The expansion builds on nearly two decades of the City's investment in evidence-based substance abuse treatment. The City pioneered the integration of substance abuse treatment into primary healthcare facilities, an approach that has been recognised internationally as a progressive model for addressing substance dependency as a public health issue. The Tafelsig Matrix® site, which opened in 2008, was the first certified Matrix® treatment centre outside of the United States.Today, the City's network of Matrix® sites treats more substance abuse patients annually than any other treatment provider in the Western Cape and remains the only programme in the province to hold Matrix® certification with excellence. In 2023/24, an average of 12 young people presented at the site for assistance on a monthly basis. This year, the monthly average is 18. Many are referred by their schools. ‘We are seeing more young people coming forward for help, many for cannabis use, but also for more complex substance use challenges. The City is responding by expanding support at Tafelsig with a more intensive programme and a dedicated youth support group once treatment is completed. I want to encourage young people, parents and caregivers to reach out early. Help is available, and caregiver support can make a real difference to a young person’s recovery. ‘For nearly 20 years, our Matrix® programme has helped residents overcome substance dependency through treatment that addresses not only addiction itself, but also the underlying social and personal challenges that contribute to substance use. As demand among young people increases, it is critical that we provide age-appropriate interventions that involve families and caregivers from the outset. I want to encourage young people, parents and caregivers to reach out early. Help is available, and caregiver support can make a real difference to a young person's recovery,’ said Mayoral Committee Member for Community Services and Health, Councillor Francine Higham. Among the challenges driving substance use are: • Parents who use substances • The belief that cannabis is a herb and not a drug • Peer pressure, with adolescents wanting to fit in, especially those starting high school • Trauma such as sexual abuse, witnessing domestic violence, etc • Using substances as a means of coping with learning barriers Both Tafelsig and Parkwood deal with walk-in clients, meaning an initial appointment for screening is not required. Once the screening is completed, young people are able to join the programme that is best suited to their needs. Where the substance abuse is at a level that requires more intensive intervention, the therapists at the Matrix® site will make the necessary referrals. CONTACT INFORMATION The Tafelsig Matrix® site is situated at the corner of Kilimanjaro and Pyreneze Street in Tafelsig. It is currently operating from the Nelson Mandela Community Centre opposite the clinic while renovations are under way. The telephone number is 021 444 4464. The Parkwood site is situated at the corner of Parkwood Ave and Walmer Road. The contact number is 021 444 4212/3.For more information about the Matrix® programme and other substance abuse support services visit: <a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/drug-and-alcohol-abuse/help-and-treatment-for-your-addiction" target="_blank">https://www.capetown.gov.za/Family%20and%20home/personal-health/drug-and-alcohol-abuse/help-and-treatment-for-your-addiction</a> End

2026-06-13T22:00:00Z

City goes to school on road safety

The Traffic Services’ Road Safety Education section has had a busy year

The Road Safety Education (RSE) Unit within the Traffic Service is tasked with developing a broader public understanding and appreciation for their personal safety and that of others.While it targets all age groups and categories of road users, much of the focus is on schools and Early Childhood Development Centres.Every year, staff attached to the RSE conduct hundreds of lectures at places of education on how to safely cross a road; observation and listening skills; understanding road signage; the importance of safety belts and general road safety. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Belhar%20Primary%20Scholar%20Patrol%201.jpg" alt="" style="width:797px;" /> </figure>Schools also have the option of organising field trips to the City’s Junior Traffic Centres (JTCs) in Ottery and Mitchells Plain, where learners navigate real world simulations in a more ‘show and tell’ approach.So far this financial year (since July 2025), the unit has conducted 2 333 road safety lectures at schools and 4 748 scholar patrol visits. ‘We live in a country where our road death toll remains unacceptably high, in part due to human error, but also a complete disregard for law and order. By engaging with young children in a fun and interactive way, our officers are planting concrete ideas and positive attitudes about personal safety and responsibility, and holding others to account. They are also building relationships and changing perceptions about those in uniform. I would encourage schools and ECDs to reach out for an opportunity to have their learners experience this very popular and potentially life-saving awareness drive,’ said Mayoral Committee Member for Safety and Security, Alderman JP Smith. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/loftland%20educare%201.jpg" alt="" style="width:1903px;" /> </figure>The Unit also helps schools establish their scholar patrols. This includes training learners and teachers and providing uniforms, free of charge to schools.Its activities are supplemented by 115 Part-Time Traffic Attendants who regulate traffic around pedestrian crossings near schools. Any schools interested in scheduling a visit to the JTTC or at their school can contact the Road Safety Education Unit via email at <a href="mailto:Traffic.Services@capetown.gov.za" target="_blank">Traffic.Services@capetown.gov.za</a> <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Impendulo%20Primary.jpeg" alt="" style="width:1031px;" /> </figure>End

2026-06-13T22:00:00Z

25 Emerging Artists complete City-backed programme to turn talent into careers

The City of Cape Town's Community, Arts and Culture Development (CACD) Emerging Artists Programme has celebrated the successful completion of its annual programme

The Community, Arts, and Culture Development’s Emerging Artist Programme Annual Capacity Building Training has been running since 2019 and supports artists with the often-overlooked business side of creative work, helping participants strengthen skills in financial planning, marketing, exhibition preparation and long-term career development. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/SeeingtheInvisibleOpening-6.jpg" alt="" style="width:949px;" /> </figure>The programme culminates in a public exhibition showcasing the artists’ work and providing valuable experience in presenting and promoting themselves as professional practitioners.The exhibition draws to a close today, 13 June. ‘Cape Town is home to extraordinary creative talent, but talent alone is not always enough to build a sustainable career in the arts. Emerging artists also need mentorship, practical skills and opportunities to grow. This programme helps artists strengthen their confidence, understand the business side of creative work and prepare for future opportunities. We are incredibly proud of what this year’s group has achieved and excited to see how they continue to grow and contribute to Cape Town’s vibrant cultural landscape,’ said Mayoral Committee Member for Community Services and Health, Councillor Francine Higham. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/SeeingtheInvisibleOpening-8.jpg" alt="" style="width:679px;" /> </figure>The Capacity Building Training is structured into four focused phases: 1. Foundations of Professional Practice 2. Visibility and Marketing 3. Exhibition and Sales Readiness 4. Planning for Growth This year’s programme included 20 workshop sessions hosted at the Lab in Woodstock, including gallery excursions. Each of the 25 participating artists had three one-on-one mentorship sessions and two group peer-review sessions. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/SeeingtheInvisibleOpening-3.jpg" alt="" style="width:949px;" /> </figure>The sessions were designed to impart core training and skills, culminating in a month-long group exhibition. This year’s exhibition was titled ‘Seeing the Invisible’ and offered the group an opportunity to apply their new skills, preparing them as practicing professional artists for their careers ahead. The exhibition included artist walkabouts, talks, and public engagement activities to help participants build confidence in presenting their work and engaging audiences. The CACD is finalising its Emerging Artists programme for the new financial year, which starts in July. Emerging artists are welcome to contact the department for more information about the programme by emailing <a href="mailto:emerging@capetown.gov.za" target="_blank">emerging@capetown.gov.za</a> End

2026-06-12T22:00:00Z

Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/oo8JSb5Lq9o?si=Vn2hDC4bmHCADn7A" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20performs%20R2%2c3m%20electricity%20grid%20infrastructure%20upgrades%20in%20Lwandle"> <img class="responsive" alt="City performs R2,3m electricity grid infrastructure upgrades in Lwandle" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/elec-infra-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20performs%20R2%2c3m%20electricity%20grid%20infrastructure%20upgrades%20in%20Lwandle"> City performs R2,3m electricity grid infrastructure upgrades in Lwandle</a> R4bn invested in a more reliable electricity network. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Renew%20pensioner%20and%20indigent%20benefits%20before%201%20July"> <img class="responsive" alt="Renew pensioner and indigent benefits before 1 July" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/pensioner-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Renew%20pensioner%20and%20indigent%20benefits%20before%201%20July"> Renew pensioner and indigent benefits before 1 July</a> Pensioners and indigent beneficiaries: reapply before 1 July. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Manzi%20inspires%20young%20water%20champions%20at%2095%20schools"> <img class="responsive" alt="Manzi inspires young water champions at 95 schools" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/manzi-4-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Manzi%20inspires%20young%20water%20champions%20at%2095%20schools"> Manzi inspires young water champions at 95 schools</a> Water awareness has reached 95+ schools this year. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/City-Connect/Report/Lodge-a-formal-complaint/Lodge-a-complaint"> <img class="responsive" alt="Toy libraries reach more than 11 000 children as City celebrates World Play Day" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/ombudsman-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/City-Connect/Report/Lodge-a-formal-complaint/Lodge-a-complaint"> Ombudsman investigates unresolved complaints</a> The Ombud can help with unresolved complaints against the City. </div>

2026-06-11T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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