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DAMS<span> <h2 class="sectHeading">​​​​​​​​​​​​​DAMS upgrade 2023​​​​​​​</h2></span> <p>Our new Development Application Management System (DAMS) portal is now live. Please be patient when accessing the DAMS portal as response times may be slow due to the high volume of customers logging in. </p><p>Read our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Development_Management_FAQs.pdf" target="_blank">Frequently Asked Questions</a> for updates and further assistance on how to navigate the new system.</p> <h2 class="sectHeading">​​​​​​​​​​​​​What is DAMS?​​​​​​​</h2><p>​​​The Development Application Management System or DAMS allows for the electronic submission, processing and tracking of building plans and land use applications. DAMS is fully integrated with the City's SAP enterprise environment and links the City's central property repository – which also fully integrates with our Geographic Information System (GIS) – with the City's digital financial system and the main electronic document/records management system.</p><p>We only accept building plans and land use applications submitted online via DAMS. Read or download our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/e-Services_DAMS_%20Registration_Guide.pdf" target="_blank">DAMS Registration Booklet</a> for guidelines on how to register,  as well as submit and track the status of your building plans online.</p><h2 class="sectHeading">​​​​​​​​​​Register for and use DAMS via e-Services</h2><p>If you have not already registered on e-Services as a business partner/organisation, and activated DAMS, you will need to do so. ​For tips on how to register, please read ​our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Eservices%20Business%20User%20Manual.pdf" target="_blank">e-Services for Businesses user manual​</a>.</p><p>If you want to know how the business partner relationship will work with us; we also explain how you can register and activate DAMS once you are signed up with e-Services. <span class="ms-rteThemeForeColor-2-0">Otherwise, go straight to e-Services​ and select Development Management to access the service menu and begin.</span></p> <span> <div class="notification with-heading white-copy yellow bg-darker-grey"><div class="graphic"> <i class="info citycard">​​</i></div><div class="desc"><h4>City Connect</h4><p> <a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-a-municipal-account">Register for e-Services</a></p></div></div></span> <h2 class="sectHeading">​​​​​​​​​​How the system works</h2><p>​DAMS is an integrated system that links the City's Property Value Chain (PVC) and account system (SAP), improving service delivery to developers and property owners through full spatial integration with the City’s Geographic Information Systems (GIS). </p><p>This makes a standardised processing of development applications possible, which ensures transparency and visibility at every step of the building, planning and development process.</p><h2 class="sectHeading">​​​​​​​​​​Efficient and cost-saving</h2><p>DAMS allows for the electronic submission of applications, providing environmental friendly alternatives, and cutting down on printing and storage costs. </p><p>In DAMS, simultaneous circulation can be done electronically to each department that has access to the application and accompanying documents for comment, greatly reducing turnaround times.</p><h2 class="sectHeading">​​​​​​​​​​Instructions and guidelines</h2><p>The upgraded DAMS portal looks a little bit different. Watch this short video presentation to help you navigate the new platform.</p><div class="responsive-media"> <iframe src="https://www.youtube.com/embed/qRol2DX55lk" frameborder="0"></iframe>  </div> <br> <p> For step-by-step instructions on how to proceed with land use and building plan applications on the DAMS portal, please see our instruction documents:​​​​​​​</p><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>Land use applications<br><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong>Submit an application</strong><br><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-LUM_application.pdf" target="_blank">Submit a land use application</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Administrative_Penalty_Application.pdf" target="_blank">Submit a Section 42 (r) Administrative Penalty application</a><br><br><strong>Requests (Paid services) </strong><br><br> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Request_Zoning_Extract.pdf" target="_blank">Request a Zoning Extract</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-LUM_137_Clearance.pdf" target="_blank">Request a 137 Clearance Certificate</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Subdivision_Consolidation_Exemption.pdf" target="_blank">Request a Subdivision/Consolidation exemption</a><br><br><strong>Other</strong><br><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Request_LUM_Feasibility_comment.pdf" target="_blank">Request LUM feasibility comments</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-LUM_Request_pre-consultation_meeting.pdf" target="_blank">Request a pre-application consultation meeting</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-LUM_Withdraw_application.pdf" target="_blank">Withdraw an application</a><br></p></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>Building plan applications<br><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong>Submit an application</strong><br><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Feasibility_or_Sketch_Plan_Enquiry.docx.pdf" target="_blank">Submit a feasibility or sketch plan enquiry</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-BDM_Requestpre-consultationmeeting.pdf" target="_blank">Request a pre-application consultation meeting</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-SubmitBuildingPlanapplication.pdf" target="_blank">Submit a building plan application</a><br><br><strong>Requests (Paid services)</strong><br><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Copies_of_Plans.pdf" target="_blank">Request copies of plans</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Requestpermissiontouse.pdf" target="_blank">Request permission to use</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Requestoccupancycertificate.pdf" target="_blank">Request an occupancy certificate</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Requestanextensionofvalidity.pdf" target="_blank">Request extension of validity</a><br><br><strong>Other</strong><br><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Requestbuildinginspection.pdf">Request a building plan inspection</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-BDMWithdrawapplication.pdf" target="_blank">Withdraw an application</a><br></p></div></div></div><p>For more information, read or download the <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Development_Management_FAQs.pdf" target="_blank">Development Management FAQs</a>.</p><h2 class="sectHeading">​​​​​​​​​​Making payments </h2> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Please note</h4><p>All tariffs include 15% VAT.</p></div></div></span> <p> <strong>​Cash, debit or credit card payments: </strong>Customers are advised that normal bank charges on total payment amounts in excess of R7000 made by cash, credit card and/or debit card will be debited to your account.</p><p> <strong>Direct deposit at Nedbank:</strong> Include your payment reference number on the deposit slip.</p><p> <strong>Electronic Payments (EFT): </strong>Register at your bank for internet payments and select the City of Cape Town as a bank listed beneficiary. Be sure to insert your nine-digit payment reference number, provided on the Proforma invoice in the payment reference field. Make sure that there are no spaces between the numbers​.</p><h2 class="sectHeading">Contact us</h2><p>Please mail us on <em> <a href="https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=DAMS.System%40capetown.gov.za" target="_blank">DAMS.System@capetown.gov.za</a></em> if you have any queries relating to the electronic submission of building plans and land use applications.</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip">​​​</i> </div><div class="desc"><h4>subscribe<br></h4><p> <a href="https://ddec1-0-en-ctp.trendmicro.com/wis/clicktime/v1/query?url=https://cityofcapetown.evlink19.net/servlet/link/28027/116637/65279538/598967&umid=d476912f-35bc-4ad1-80b7-3aa4d1163bec&auth=2ad3eefb43d42e4af99fdc07ba99e48e7318d45f-98d18f234bb01645fef5b19eecf26c93eddd6613" target="_blank">Subscribe to our Plan and Build It Right newsletter</a> to stay up-to-date with legislation changes, system updates and development application process and procedure changes.<br></p></div></div></span> <p>For general service delivery enquiries and or services related complaints, contact the relevant District Manager in our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/TDA%20DM%20-%20Contacts.pdf" target="_blank">District Pla​n​ning offices</a>.</p>GP0|#dd2d713e-c874-4ca9-9fac-b7a34c571feb;L0|#0dd2d713e-c874-4ca9-9fac-b7a34c571feb|DAMS;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#1275e95c-00c9-4e14-b947-5b63cda358e6;GPP|#78a56262-5d4a-460c-a3f2-af7bc1b69a54;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;GP0|#1c156910-be98-444a-a6ac-54141a378329;L0|#01c156910-be98-444a-a6ac-54141a378329|DAMS;GPP|#fdad1809-7cc1-4628-8205-da24312cb0c9;GPP|#139d77cd-9754-40dd-be4d-bda95eda1639DAMS allows for the electronic submission, processing and tracking of building plans and land use applications0

 

 

Building Development Management: Submission Process and Requirements Guidelines1030757GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2014-12-31T22:00:00Z
DAMS Registration Guideline742398GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-11-03T22:00:00Z
DAMS Technical System Support Contact List233436GP0|#8c7d6035-e7ea-4e28-a6e6-082bc1988a7e;L0|#08c7d6035-e7ea-4e28-a6e6-082bc1988a7e|Contact list;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-03-15T22:00:00Z
DAMS User Guide: LUM 137 Clearance Certificate1281532GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: LUM Application2238007GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-26T22:00:00Z
DAMS User Guide: Request Copies of Plans884941GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: Request LUM Feasibility Comments1084445GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: Request Permission to Use1355072GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: Request a Building Inspection9937772023-02-27T10:00:00Z
DAMS User Guide: Request a Pre-application Consultation Meeting (LUM)1333794GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: Request a Pre-consultation Meeting (BDM)13420582023-02-27T10:00:00Z
DAMS User Guide: Request a Subdivision/Consolidation Exemption2102874GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: Request a Zoning Extract1074594GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: Request an Extension of Validity1671477GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: Request an Occupancy Certificate1350621GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: Section 42 (r) Administrative Penalty Application2088542GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: Submit a Building Plan Application2548230GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: Withdraw an Application649094GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS User Guide: Withdraw an Application705850GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
DAMS user Guide: Submit a Feasibility or Sketch Plan Enquiry1016618GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-02-27T10:00:00Z
Design and Management For a Safer City Guidelines3084378GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2014-01-01T22:00:00Z
Development Application Management System Requirements Guidelines711383GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2014-03-24T22:00:00Z
Development Management District Offices Contact List580144GP0|#8c7d6035-e7ea-4e28-a6e6-082bc1988a7e;L0|#08c7d6035-e7ea-4e28-a6e6-082bc1988a7e|Contact list;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2022-06-09T22:00:00Z
Land Use Applications Electronic Submission Process and Requirements Guideline657566GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2021-11-10T22:00:00Z
Municipal Planning By-law 20154183516GP0|#d103d4c5-1de8-474e-9fc7-0f42143d9284;L0|#0d103d4c5-1de8-474e-9fc7-0f42143d9284|By-law;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#2d2209ac-5bcc-4d2a-9da9-05fb21c94ea1;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2015-02-28T22:00:00Z

 

 

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