| DAMS | DAMS | | <img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/DAMS%20Header.jpg" style="BORDER:0px solid;" /> | <div class="ExternalClass60E095C1CC6C44379C4B793BAC52B692"><p>Our Development Application Management System (DAMS) is an online service which allows for the submission of building plans and land use applications. The integrated system makes the application process easier and improves service delivery for developers and property owners.</p></div> | <h2 class="sectHeading">Important information</h2><p> When submitting an application it is important to make sure that: </p><ul><li>the owner, applicant and all professionals involved in the application have valid Business Partner Numbers with valid mobile and email contact details <br></li><li> you <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/DAMS-BP_Details_and_accessing_DAMS2_Notice.pdf" target="_blank">submit the correct business partner number</a> </li><li>you submit a complete set of forms/documentation </li><li>you <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/DAMS_Completing_online_information_Notice.pdf" target="_blank">complete all required form fields on an application</a><br></li></ul><p>This will help to ensure that your application is processed timeously without unnecessary delays. </p><p>Read our
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Development_Management_FAQs.pdf" target="_blank">Frequently Asked Questions</a> for updates and further assistance on how to navigate the system.</p><h2 class="sectHeading">What is DAMS?</h2><p>The Development Application Management System or DAMS allows for the electronic submission, processing and tracking of building plans and land use applications. DAMS is fully integrated with the City's SAP enterprise environment and links the City's central property repository – which also fully integrates with our Geographic Information System (GIS) – with the City's digital financial system and the main electronic document/records management system.</p><p>We only accept building plans and land use applications submitted online via DAMS. Read or download our
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/e-Services_DAMS_%20Registration_Guide.pdf" target="_blank">DAMS Registration Booklet</a> for guidelines on how to register, as well as submit and track the status of your building plans online.</p><h2 class="sectHeading">Register for and use DAMS via e-Services</h2><p>If you have not already registered on e-Services as a business partner/organisation, and activated DAMS, you will need to do so. For tips on how to register, please read our
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Eservices%20Business%20User%20Manual.pdf" target="_blank">e-Services for Businesses user manual</a>.</p><p>If you want to know how the business partner relationship will work with us; we also explain how you can register and activate DAMS once you are signed up with e-Services.
<span class="ms-rteThemeForeColor-2-0">Otherwise, go straight to e-Services and select Development Management to access the service menu and begin.</span></p><p>
<strong>It is critical that your business partner details are correct, kindly check and amend your details where necessary.</strong> </p>
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<a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-a-municipal-account">Register for e-Services</a></p></div></div></span>
<h2 class="sectHeading">How the system works</h2><p>DAMS is an integrated system that links the City's Property Value Chain (PVC) and account system (SAP), improving service delivery to developers and property owners through full spatial integration with the City’s Geographic Information Systems (GIS). </p><p>This makes a standardised processing of development applications possible, which ensures transparency and visibility at every step of the building, planning and development process.</p>
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<i class="info note"></i> </div><div class="desc"><h4>draft application feature<br></h4><p> Avoid starting an application on the new portal without all the necessary forms/documents/information at hand. Although editing of draft applications is possible, we still encourage applicants to complete the submission process in one session.
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<h2 class="sectHeading">Efficient and cost-saving</h2><p>DAMS allows for the electronic submission of applications, providing environmental friendly alternatives, and cutting down on printing and storage costs. </p><p>In DAMS, simultaneous circulation can be done electronically to each department that has access to the application and accompanying documents for comment, greatly reducing turnaround times.</p><h2 class="sectHeading">Instructions and guidelines</h2><p>The upgraded DAMS portal looks a little bit different. Watch this short video presentation to help you navigate the new platform.</p><div class="responsive-media">
<iframe src="https://www.youtube.com/embed/qRol2DX55lk" frameborder="0"></iframe> </div><p>Read or download the
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_Development_Management_and_e-Service_Registration.pdf">DAMS Development Management and e-Services Registration Guide </a>for help getting set up. </p><p>For step-by-step instructions on how to proceed with land use and building plan applications on the DAMS portal, see our instruction documents below:<br></p><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>Land use applications<br><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p>
<strong>Submit an application</strong><br><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-LUM_application.pdf" target="_blank">Submit a land use application</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Administrative_Penalty_Application.pdf" target="_blank">Submit a Section 42 (r) Administrative Penalty application</a><br><br><strong>Requests (Paid services) </strong>
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<a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Request_Zoning_Extract.pdf" target="_blank">Request a Zoning Extract</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-LUM_137_Clearance.pdf" target="_blank">Request a 137 Clearance Certificate</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Subdivision_Consolidation_Exemption.pdf" target="_blank">Request a Subdivision/Consolidation exemption</a><br><br><strong>Other</strong><br><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_How_to_LogBDMorLUMComplaint.pdf" target="_blank">Log a LUM complaint</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Request_LUM_Feasibility_comment.pdf" target="_blank">Request LUM feasibility comments</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-LUM_Request_pre-consultation_meeting.pdf" target="_blank">Request a pre-application consultation meeting</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-LUM_Withdraw_application.pdf" target="_blank">Withdraw an application</a><br></p></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>Building plan applications<br><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p>
<strong>Submit an application</strong><br><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Feasibility_or_Sketch_Plan_Enquiry.docx.pdf" target="_blank">Submit a feasibility or sketch plan enquiry</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-BDM_Requestpre-consultationmeeting.pdf" target="_blank">Request a pre-application consultation meeting</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_Resubmit_Amendments.pdf" target="_blank">Resubmit amendments</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-SubmitBuildingPlanapplication.pdf" target="_blank">Submit a building plan application</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Request_a_Demolition_Permit.pdf" target="_blank">Submit a demolition permit application</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-RequestTemporaryStructurePermit.pdf" target="_blank">Submit a temporary structure permit application</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_BDM%20Minor_Works_Submission.pdf" target="_blank">Submit a Minor Works application</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_SubmitSectionalTitleBuildingPlanApplication.pdf">Submit a sectional title building plan application</a><br><br><strong>Requests (Paid services)</strong><br><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Copies_of_Plans_ThirdParty.pdf" target="_blank">Request copies of plans - third party</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Copies_of_Plans_Owner.pdf" target="_blank">Request copies of plans – property owner</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Requestpermissiontouse.pdf" target="_blank">Request permission to use</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Requestoccupancycertificate.pdf" target="_blank">Request an occupancy certificate</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Requestanextensionofvalidity.pdf" target="_blank">Request extension of validity</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Request_Provisional_Authorisation.pdf" target="_blank">Request provisional authorisation</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Resubmission_after_refusal.pdf" target="_blank">Request resubmission after refusal</a><br><br><strong>Other</strong><br><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_How_to_LogBDMorLUMComplaint.pdf" target="_blank">Log a BDM complaint</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-Requestbuildinginspection.pdf">Request a building plan inspection</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-BDMWithdrawapplication.pdf" target="_blank">Withdraw an application</a><br></p></div></div></div><p>Read or download the
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/DAMS_User_Manual-My_DAMS_Applications_HowtoSearch.pdf" target="_blank">My DAMS Applications: How to Search Guide</a> for help navigating your DAMS profile. </p><p>For more information, read or download the
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Development_Management_FAQs.pdf" target="_blank">Development Management FAQs</a>.</p><h2 class="sectHeading">Making payments </h2>
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<i class="info note"></i> </div><div class="desc"><h4>Please note</h4><p>All tariffs include 15% VAT.</p></div></div></span>
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<strong>Cash, debit or credit card payments: </strong>Customers are advised that normal bank charges on total payment amounts in excess of R7000 made by cash, credit card and/or debit card will be debited to your account.</p><p>
<strong>Direct deposit at Nedbank:</strong> Include your payment reference number on the deposit slip.</p><p>
<strong>Electronic Payments (EFT): </strong>Register at your bank for internet payments and select the City of Cape Town as a bank listed beneficiary. Be sure to insert your nine-digit payment reference number, provided on the Proforma invoice in the payment reference field. Make sure that there are no spaces between the numbers.</p><h2 class="sectHeading">Contact us</h2><p>Please mail us on
<em><a href="mailto:Dams.BDMSupport@capetown.gov.za">Dams.BDMSupport@capetown.gov.za</a></em> if you have any queries relating to the electronic submission of building plans and land use applications.</p>
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<i class="info toptip"></i> </div><div class="desc"><h4>subscribe<br></h4><p>
<a href="https://cityofcapetown.evlink19.net/servlet/link/28027/116637/65279538/598967&umid=d476912f-35bc-4ad1-80b7-3aa4d1163bec&auth=2ad3eefb43d42e4af99fdc07ba99e48e7318d45f-98d18f234bb01645fef5b19eecf26c93eddd6613" target="_blank">Subscribe to our Plan and Build It Right newsletter<i class="icon link-external"></i></a> to stay up-to-date with legislation changes, system updates and development application process and procedure changes.<br></p></div></div></span>
<p>For general service delivery enquiries and or services related complaints, contact the relevant District Manager in our
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/TDA%20DM%20-%20Contacts.pdf" target="_blank">District Planning offices</a>.<br></p> | | GP0|#dd2d713e-c874-4ca9-9fac-b7a34c571feb;L0|#0dd2d713e-c874-4ca9-9fac-b7a34c571feb|DAMS;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#1275e95c-00c9-4e14-b947-5b63cda358e6;GPP|#78a56262-5d4a-460c-a3f2-af7bc1b69a54;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;GP0|#1c156910-be98-444a-a6ac-54141a378329;L0|#01c156910-be98-444a-a6ac-54141a378329|DAMS;GPP|#fdad1809-7cc1-4628-8205-da24312cb0c9;GPP|#139d77cd-9754-40dd-be4d-bda95eda1639 | | | | | | | | | | | | | | | | DAMS allows for the electronic submission, processing and tracking of building plans and land use applications | 0 |
