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Welcome to SmartCape<span> <div class="image-gallery-slider img-gal-1" id="img-gal-1" data-slides="9" data-slide="1" style="height:493.5px;"><div class="image-gallery-content" style="height:414px;"> <figure class="itemSlide slide-left slide-1"><img class="responsive" alt="Vaccinate. Save lives." src="https://resource.capetown.gov.za/cityassets/Inline%20Images/VaccinateSaveLives_SmartCape-18plus-2.jpg" style="display:none;" /><figcaption class="image-slide-text" style="display:none;"> <p>Protect yourself and those you love. <strong><a href="https://www.capetown.gov.za/coronavirus">Vaccinate against Covid-19</a></strong>.<br> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-2"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/CNOSubscribeSmartcape.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a href="https://www.capetown.gov.za/subscribe"> <strong>Subscribe to City News Online</strong></a> for regular news, alerts and updates about what's happening in your city.<br> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-3"> <img class="responsive" alt="Let's Act Against Climate Change" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/LetsActClimateChange.jpg" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p>We can all make small changes in our lives to help tackle climate change. Visit <strong> <a href="http://www.capetown.gov.za/ClimateChange">www.capetown.gov.za/ClimateChange</a></strong> to find out what you can do. </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-4"> <img class="responsive" alt="Submit your ideas on the Collaboration Platform" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/CollaborationPlatform.jpg" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p>Together, we can improve our city. Submit your ideas and track their progress on <strong><a href="https://www.capetown.gov.za/ideas" target="_blank">www.capetown.gov.za/ideas</a></strong>.<br> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-5"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/smartcape_press_final.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p>Want to read your favourite newspapers and magazines? Access the PressReader app on<strong> </strong><a href="https://opac.capetown.gov.za/" target="_blank">opac.capetown.gov.za<i class="icon link-external"></i></a>.</p> </figcaption> </figure> <figure class="itemSlide slide-left slide-6"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/Smartcape-careers.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p>The City offers a <a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><strong>range of employment and career development opportunities</strong></a> for suitably qualified applicants from a range of backgrounds.<br> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-7"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/Careers.jpg" alt="" style="width:861px;display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p>Read our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Careers_in_CCT_Guide.pdf" target="_blank"><strong>Careers Guide</strong></a> to find out more about career and study opportunities at the City. </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-8"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/Smartcape-1.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p>Welcome to SmartCape. Our libraries currently offer limited service due to Covid-19. View our <a href="https://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Libraries"><strong>libraries listing page</strong></a> for details of facility operating hours. </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-9"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/smartcape_gallery_security.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p>Make sure you and your family stay safe online. Find out more about <a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Cybersecurity-in-the-home/cybersecurity"><strong>Cybersecurity threats</strong></a>.<br> </p> </figcaption> </figure> </div><div class="image-gallery-control"><div class="image-gallery-caption"> </div><div class="image-gallery-nav"><div class="nav-info">1 of 9<br></div><div class="slide-next"> <i class="icon arrow-white-next"></i>  </div><div class="slide-prev"> <i class="icon arrow-white-prev"></i>​​ </div></div></div></div> </span> <h2 class="sectHeading">​​​​​​​​​What would you like to do?</h2><p></p><div> <strong>Apply</strong></div><div><ul><li> <a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities">Apply for a job at the City</a><br></li><li><a href="https://www.capetown.gov.za/City-Connect/Apply/Jobs-and-opportunities/apply-for-an-entrepreneur-training-programme">Apply for an entrepreneur training programme</a><br></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Business-and-trade/Apply-for-an-informal-trading-permit">Apply for an informal trading permit</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection">Arrange a payment plan for your water/rates/electricity bill</a><br></li><li> <a href="https://www.capetown.gov.za/City-Connect/Find-a-job-or-develop-skills/Apply-for-a-job-with-the-City/Apply-for-work-through-the-EPWP">Register for the Expanded Public Works Programme (EPWP)</a> </li><li> <a href="https://www.capetown.gov.za/City-Connect/Request-a-service/Municipal-services-and-maintenance/request-a-refund">Request a refund from the City </a></li></ul></div><div> <strong>Council</strong></div><div><ul><li> <a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/meeting-calendar">View the Council meeting calendar</a></li></ul></div><div> <strong>Covid-19</strong></div><div><ul><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/COVID_vaccine%20FAQs_residents_FINAL.pdf">Covid-19 vaccination FAQs</a></li><li> <a href="https://www.capetown.gov.za/general/coronavirus-updates">Latest updates on Covid-19 </a>   </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf">What services and facilities are operating</a></li></ul></div><div> <strong>Electricity</strong></div><div><ul><li> <a href="https://www.capetown.gov.za/City-Connect/Report/Report-a-crime/report-vandalism">Report illegal connections</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Load_Shedding_All_Areas_Schedule_and_Map.pdf">View the load-shedding schedule</a></li></ul></div><div> <strong>Facilities</strong></div><div><ul><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/TDA%20DM%20-%20Contacts.pdf">Contact a building planning office</a></li><li> <a href="https://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Clinics%20and%20healthcare%20facilities">Find your nearest clinic or healthcare facility</a><br></li></ul></div><div><div> <strong>Online services</strong></div><div><ul><li> <a href="https://www.capetown.gov.za/City-Connect/have-your-say/issues-open-for-public-comment?L1=Issues%20open%20for%20public%20comment">Have your say on issues open for public comment</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-a-municipal-account">Register for e-Services </a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database">Register on the housing needs register</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence">Renew your motor vehicle licence</a></li></ul></div><div> <strong>Report</strong></div><div><ul><li> <a href="https://eservices1.capetown.gov.za/coct/wapl/zsreq_app/index.html">Report a fault or request a service</a>     </li></ul></div> <strong>Safe and clean city</strong></div><div><ul><li> <a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers">Prevent blocked sewers</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Get-involved/Volunteer/law-enforcement-auxiliary-service">Volunteer with the Law Enforcement Auxiliary Service</a></li></ul></div><div> <br> </div><h2 class="sectHeading">Useful resources</h2><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>Introduction to Coding<i class="button-down-arrow icon"></i></h3><div class="content-toggle contentToggle" style="display:none;"><ul><li> <a href="https://code.org/minecraft" target="_blank">Hour of Code<span class="icon link-external"></span></a>: A one-hour tutorial designed for students between the ages of 12 – 16. It provides a short introduction to coding and logical thinking. </li><li> <a href="https://scratch.mit.edu/" target="_blank">Scratch<span class="icon link-external"></span></a>: Get an introduction to coding and logical thinking by creating your own interactive stories, games and animations. </li></ul></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>Skills assessment<i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><ul><li> <a href="https://www.gostudy.net/questionnaire/bbf98beb-734b-411b-8285-08224a9c7f28" target="_blank">Go Study career questionnaire<span class="icon link-external"></span></a>: The questions assess your skills and experience and will help identify career fields best suited to you. </li><li> <a href="https://harambee.co.za/" target="_blank">Harambee<span class="icon link-external"></span></a>: If you are between 18 – 34 years and unemployed then fill out an application and Harambee will help prepare you for an interview and job readiness. </li><li> <a href="https://www.lulaway.co.za/" target="_blank">Lulaway<span class="icon link-external"></span></a>: The team can help you find employment and also offer in-house job readiness courses. Complete an application form either online or at one of their offices. </li></ul></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>Online study<i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><ul><li> <a href="https://alison.com/" target="_blank">Alison.com<span class="icon link-external"></span></a>: A variety of online courses in topics such as technology, language, science, health, humanities, business, math, marketing and lifestyle. </li><li> <a href="https://www.coursera.org/" target="_blank">Cousera<span class="icon link-external"></span></a>: Each course is taught by instructors from the world’s best universities and educational institutions and once you complete a course, you will receive an electronic course certificate. </li><li> <a href="https://www.edx.org/" target="_blank">edX<span class="icon link-external"></span></a>: An online learning destination and Massive Open Online Course (MOOC) provider, offering free and paid- for online courses from the world’s best universities and institutions. </li><li> <a href="https://learndigital.withgoogle.com/digitalgarage" target="_blank">Google Skills for Africa<span class="icon link-external"></span></a>: Get all the information you need to help grow your business or jumpstart your career. </li><li> <a href="https://developer.ibm.com/africa/" target="_blank">IBM DNA<span class="icon link-external"></span></a>: Learn important skills and earn IBM digital badges on completion of each course. </li><li> <a href="https://www.khanacademy.org/" target="_blank">Khan Academy school subjects<span class="icon link-external"></span></a>: Free, world-class education to everyone. </li><li> <a href="https://ocw.mit.edu/index.htm" target="_blank">MIT – OpenCourseWare(OCW)<span class="icon link-external"></span></a>:  A free and open publication that consists of material from thousands of MIT courses, covering the entire MIT curriculum. Each course includes a syllabus, lecture notes or a reading list, and earning activities like assignments or exams. </li><li> <a href="https://www.openculture.com/" target="_blank">Open Culture<span class="icon link-external"></span></a>: Online cultural and educational media resources including online courses from the world's leading universities. </li></ul></div></div></div><h2 class="sectHeading">Free Basic Computer Training</h2><p>The training sessions take place over three days and last for approximately four hours. The training will help with the following:</p><ul><li>Creating spreadsheets, developing your Curriculum Vitae and covering letter.</li><li>Basic commands such as copy and paste, highlighting text and making it bold, italic, and underlined.</li><li>A brief introduction to the Internet and cybersecurity risks.</li></ul><p>We can accommodate ten participants per session and the sessions are three times a week at various venues across the City. We also provide free computer training sessions to those completing a 16-week alcohol and drug outpatient treatment programme, at a City Matrix Clinic. </p><p>Please ask either the librarian or your clinic receptionist for more information on venues, dates and times.</p><h2 class="sectHeading">Smartcape Cadets Skills Development Programme </h2><p>Under this programme, <a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/youth-careers/find-an-opportunity-with-epwp">EPWP candidates</a> are trained by the City’s Information Services and Technology (IS&T) Department to run the SmartCape service in <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Libraries">City libraries </a>and assist customers with basic computer skills.  </p><h4>After being trained, you will be able to: </h4><ul><li>Assist customers with e-Resources (Press Reader, Encyclopaedia Britannica Online);</li><li>Create and present digital literacy courses;</li><li>Help customers access the free Wi-Fi and use the internet to find information and complete online applications for universities, scholarships and bursaries;</li><li>Manage Smartcape –register users, maintain hardware and report problems;</li><li>Teach basic computer skills</li></ul><p>To apply, you must be registered on the <a href="https://www.capetown.gov.za/City-Connect/Find-a-job-or-develop-skills/Apply-for-a-job-with-the-City/Apply-for-work-through-the-EPWP">EPWP Job Seekers Database.</a> </p><h2 class="sectHeading">Collaborate with us</h2><p>SmartCape believes in the power of partnerships and we want to make digital progress possible, together. If you are a start-up or an NPO that works towards furthering digital literacy or socio-economic upliftment through digital skills training, we would love to collaborate with you. Please email us on <a href="mailto:smartcape@capetown.gov.za" target="_blank">smartcape@capetown.gov.za</a>. </p><h2 class="sectHeading">Access SmartCape Wi-Fi</h2><ul><li> <a href="https://www.capetown.gov.za/Explore%20and%20enjoy/Get-online/Public-Wi-Fi-zones/Public-Wi-Fi-across-the-city">Wi-Fi access</a> </li><li> <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-city-facilities/Our-service-facilities/Libraries">SmartCape internet at City libraries.</a> </li></ul><h2 class="sectHeading">Technical support</h2><p>If you are experiencing technical problems with the SmartCape service, please report this to your librarian.</p><h4>Report issues Monday – Friday, 08:00 – 16:30. </h4><ul><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SmartCape%20USB%20user%20guidelines.pdf" target="_blank">How to use a USB memory stick with a SmartCape computer.</a> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/How%20to%20open%20your%20Word%20documents%20on%20our%20SmartCape%20PCs.pdf" target="_blank">How to open Word documents on a SmartCape computer.</a> </li></ul><h2 class="sectHeading">​​​​​​​​​​Terms and conditions of use</h2><p> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SmartCape%20General%20User%20Guidelines.pdf" target="_blank">SmartCape general user guidelines</a>. </p><p> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SmartCape%20Tcs%2BCs%20English.pdf" target="_blank">SmartCape terms and conditions (English)</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SmartCape%20Tcs%2BCs%20Afrikaans.pdf" target="_blank">SmartCape terms and conditions (Afrikaans)</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SmartCape%20Tcs%2BCs%20isiXhosa.pdf" target="_blank">SmartCape terms and conditions (isiXhosa)</a> </p><p> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SmartCape%20Conditions%20of%20use%20English.pdf" target="_blank">SmartCape terms of use (English)</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SmartCape%20Conditions%20of%20use%20Afrikaans.pdf" target="_blank">SmartCape terms of use (Afrikaans)</a><br><a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SmartCape%20Conditions%20of%20use%20isiXhosa.pdf" target="_blank">SmartCape terms of use (isiXhosa)</a> </p>GP0|#c619e43b-c628-403f-bb43-b853e0b3d368;L0|#0c619e43b-c628-403f-bb43-b853e0b3d368|Welcome to SmartCape;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#4bc7b519-e96a-4aaa-aae1-1ef747750ebe;GPP|#f83aad2d-77c8-4f77-a63f-05cd33489018;GPP|#af370586-9ba3-404a-9d6e-02066ca42752;GP0|#ccaa2716-c877-4ff8-b680-3269e3dc03d0;L0|#0ccaa2716-c877-4ff8-b680-3269e3dc03d0|Welcome to SmartCape;GPP|#e364766f-3c46-4ac9-98da-9712091cedd1;GPP|#8968faf3-e7af-4cdb-81ab-be5f8c2314f0;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;GP0|#37f1f82e-0093-4682-9f5e-f9ec68f641df;L0|#037f1f82e-0093-4682-9f5e-f9ec68f641df|Welcome to SmartCape;GPP|#d32df495-1e6b-448a-a176-4f9935757294;GPP|#1a5ef810-36b1-45e4-9d85-c99649166040;GPP|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57 SmartCape is designed to help residents access the internet, free of charge.0

 

 

How to Open Your Word Documents on Our SmartCape PCs Guideline429006GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2016-06-30T22:00:00Z
SmartCape Conditions of Use Guideline (Afrikaans)445256GP0|#e814022c-2e45-4465-887b-b6cd814e158b;L0|#0e814022c-2e45-4465-887b-b6cd814e158b|Regulation;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e;GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline2016-06-30T22:00:00Z
SmartCape Conditions of Use Guideline (English)443514GP0|#e814022c-2e45-4465-887b-b6cd814e158b;L0|#0e814022c-2e45-4465-887b-b6cd814e158b|Regulation;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e;GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline2016-06-30T22:00:00Z
SmartCape Conditions of Use Guideline (isiXhosa)365075GP0|#e814022c-2e45-4465-887b-b6cd814e158b;L0|#0e814022c-2e45-4465-887b-b6cd814e158b|Regulation;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e;GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline2016-06-30T22:00:00Z
SmartCape General User Guideline424136GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2016-06-30T22:00:00Z
SmartCape Terms and Conditions Guideline (Afrikaans)209674GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2018-01-09T10:00:00Z
SmartCape Terms and Conditions Guideline (English)187294GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2018-01-09T10:00:00Z
SmartCape Terms and Conditions Guideline (Xhosa)258563GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2018-01-08T22:00:00Z

 

 

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