Planning portal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and offers good employment opportunities for traders, as well as affordable goods and services to locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Thieving trio tripped up in tense chase

Metro Police officers arrested 75 suspects in the past week

Metro Police officers arrested 75 suspects in the past week - 23 of them for driving under the influence of alcohol – and issued 2 623 notices for traffic and by-law offences.Yesterday afternoon, just before 15:00, members of the K9 Unit arrested three suspects after a pursuit in the Philippi area.Officers were driving on Varkensvlei Road when they spotted a vehicle that had been reported stolen earlier in Mitchells Plain. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/recovered%20firearm.jpeg" alt="" style="width:655px;" /> </figure>They made a U-turn and gave chase after the driver, who, instead of stopping when prompted, sped off, driving erratically and causing a danger to other road users.The suspects drove past the Siqalo Informal Settlement, onto Jakes Gerwel Drive and then towards Govan Mbeki. During this time, they pointed a firearm at the officers, who then opened fire in return.The vehicle then came to a standstill on Old Lansdowne Road and the chase continued on foot. The officers managed to apprehend all three suspects, aged 33, 41 and 45.They also recovered two 9mm pistols sans serial numbers, a number of blank and live rounds of ammunition, and an imitation firearm. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/recovered%20vehicle.jpeg" alt="" style="width:3093px;" /> </figure>While on scene, two complainants positively identified the suspects as having robbed them of their belongings earlier in the day.‘These suspects were incredibly brazen in their actions, but our officers had the last word. Only one of the two complainants filed criminal charges, which is a pity. While the reluctance is understandable, these suspects will face fewer charges and likely shorter jail terms if convicted. ‘So far in this financial year, we've also seen an increase in the number of stolen vehicles recovered by our Metro Police Department. In this case, the vehicle was recovered just hours after the alert was issued. I want to appeal to motorists to report incidents of stolen vehicles as soon as possible, to improve the chances of recovery and preventing even more criminal acts,' said Mayoral Committee Member for Safety and Security, Alderman JP Smith.In the past week, the Law Enforcement Department made 141 arrests and issued 8 043 notices for various offences.Traffic officers arrested 13 motorists for driving under the influence and two for reckless and negligent driving. They also recorded 29 830 offences, impounded 157 public transport vehicles and executed 1 243 warrants of arrest.The Public Emergency Communication Centre (PECC) recorded 1 612 incidents over the weekend, including 80 cases of assault, 36 cases of domestic violence and 47 motor vehicle and pedestrian vehicle accidents.Caption: The vehicle and one of the firearms recovered by Metro Police in Philippi on Sunday, 22 June 2025. End

2025-06-22T22:00:00Z

City celebrates youth development impact at literacy and life skills programme

building a platform for young people to thrive

The initiative, which has grown steadily since its launch, employs Expanded Public Works Programme (EPWP) recruits to provide literacy support and life skills training to young children in disadvantaged communities. Now in its third year, the programme has supported 552 learners at Enkululekweni Primary School alone. In total, a team of 40 jobseekers were employed, who were 35 and under when the programme began three years ago, and have supported over 3 500 learners at various schools and two libraries in various communities. ‘This is exactly what Youth Month is about – building a platform for young people to thrive. Through this programme, we are empowering unemployed youth with skills, work experience and formal training. At the same time, they are helping to build brighter futures for the next generation by strengthening reading, writing and life skills among young learners,’ said Alderman Twigg. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/City%20celebrates%20youth%20development%20impact%20at%20literacy%20and%20life%20skills%20programme%20site.jpg" alt="" style="width:952px;" /> </figure>The programme is led by the City’s Community Services and Health Directorate in partnership with Mellon Educate, with implementation support provided by the Public Empowerment and Development department within the Urban Waste Management Directorate. It focuses on foundation-phase literacy and life skills, including training EPWP recruits as tutors and facilitators for holiday programmes.‘The programme builds knowledge that not only benefits the participants, but also their families and communities. We are empowering young people with skills that will help them today and improve their future opportunities,’ said Councillor Francine Higham, Mayoral Committee Member for Community Services and Health. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_9728.jpg" alt="" style="width:887px;" /> </figure>Each beneficiary receives training in basic tutoring, life skills delivery (including the Essentially Me curriculum aligned with UNODC prevention standards) and professional development skills such as report writing, conflict resolution, project management and early childhood development. Participants also work toward SAQA-accredited qualifications that can open pathways to long-term employment. ‘We are proud of the wide-ranging impact this initiative has. It uplifts our communities by equipping young adults with the tools they need to succeed and by investing in the education of children. It is a wonderful example of what the EPWP can achieve when used not just as an income support tool, but as a stepping stone to lasting opportunity,’ said Alderman Twigg. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_9744.jpg" alt="" style="width:938px;" /> </figure>The visit coincided with a showcase of learner activities, tutor testimonials, and an engagement session – underscoring the programme’s holistic approach to youth development. Caption 1: City staff with EPWP-recruited tutors at Enkululekweni Primary School, commemorating Youth Day.Caption 2: Alderman Grant Twigg, Mayoral Committee Member for Urban Waste Management; with EPWP-recruited tutor, Owenda Zwelinye and scholars at Enkululekweni Primary School.Caption 3: Standing, from left: Verity Hagglund, Tutor Lead at Mellon Educate; Councillor Siseko Mbandezi, Mayoral Committee Member for Finance; Alderman Grant Twigg, Mayoral Committee Member for Urban Waste Management; Enkululekweni Primary School, Alice Tomose; and Urban Waste Management Portfolio Committee Chair, Brenda Hansen. Seated: EPWP-recruited tutor Aliziwe Sidiki and scholars at Enkululekweni Primary School, commemorating Youth Day. End

2025-06-22T22:00:00Z

Partnership drives water and sanitation action in Makhaza

Through Ukwindla’s facilitation, 100 young residents were recruited and equipped with personal protective equipment (PPE) to take part in the clean-up operation

Through Ukwindla’s facilitation, 100 young residents were recruited and equipped with personal protective equipment (PPE) to take part in the clean-up operation. The City’s Urban Waste Directorate provided logistical support by collecting and disposing of the waste gathered during the clean-up. ‘It was a pleasure spending Youth Day alongside Ukwindla. This clean-up is more than a once-off event. It represents a shared commitment to creating cleaner, safer and more dignified living environments by keeping solid waste items out of our sewer pipelines and waterways. I encourage residents to continue the momentum and take pride in their surroundings. The City cannot address the challenges in the water and sanitation sector alone. Partnerships like these are crucial to amplifying our collective impact,’ said Councillor Zahid Badroodien, Mayoral Committee Member for Water and Sanitation. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/City%20partners%20with%20Ukwindla%20for%20a%20cleaner%20community%202.jpg" alt="" style="width:960px;" /> </figure>‘We appreciate the support provided by the City. As Ukwindla alone, we can do so little, but together with our partners, such as the City, we can do so much more. A clean environment produces great thinking that leads to success,’ said Mpumelelo Gwe, Ukwindla’s project manager. In addition to the clean-up, Water and Sanitation’s Informal Settlements Basic Services (ISBS) joined Ukwindla in conducting inspections, repairs and cleaning of full flush toilets in Zweledinga. This forms part of a broader partnership to address infrastructure issues within the community.From 17 to 30 June, Ukwindla will continue to carry out minor plumbing repairs to leaking taps and blocked or vandalised toilets in both Zweledinga and Enkanini informal settlements. Many toilets in the area have been rendered unusable due to the disposal of foreign objects and general misuse. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/City%20partners%20with%20Ukwindla%20for%20a%20cleaner%20community%201.jpg" alt="" style="width:899px;" /> </figure>Supporting grassroots action through grant funding In May 2025, the City awarded funding to 11 community-based organisations as part of its Water and Sanitation Directorate’s grant programme. The aim is to support local initiatives that encourage residents to play an active role in improving water and sanitation conditions in their areas. These partnerships are intended to deliver measurable, sustainable results over the coming months. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/City%20partners%20with%20Ukwindla%20for%20a%20cleaner%20community%203.jpg" alt="" style="width:887px;" /> </figure>End

2025-06-22T22:00:00Z

We’re all ears: Help fight online misinformation, scams and blow the whistle

‘Our world is rapidly changing and technological advances bring opportunities and challenges

‘Our world is rapidly changing and technological advances bring opportunities and challenges. One thing we can clearly see is the rise in online fake news and fraud, especially in scammers ‘selling’ City services or threatening actions if residents do not make payments to them. We also see so much misinformation in general being spread be it by fraudsters, those pushing certain agendas or through AI-created imagery and other content. The information overwhelm is also a real threat to our ability to keep our wits about us. It is therefore so important that we pause and assess and verify before we forward social media posts, check the source; look at the branding and email address and to look up any individuals mentioned on search engines to see if we can verify any information. ‘We are faced with loads of in-person and online scams to do with housing where individuals ask residents to pay them an amount to be placed on the waiting list – this is a scam as the City does not require payment to secure a position on the housing waiting list. We also see individuals selling City services such as water and power at their own prices and we get many complaints of threats of disconnection of services should a particular resident not pay to keep the services on. When in doubt, pause and assess. Then phone the City’s Call Centre to see if any facts can be verified. ‘During this Youth Month, we also call on our young people to lead in the charge against fraud and corruption, especially online fraud and misinformation. Help your parents and elderly family to avoid scams and misinformation by helping them to verify content they receive. ‘The City also has strong whistleblower policies and regulations and beside driving public awareness about fighting fraud and corruption, we continue to strengthen our internal systems to ensure that all allegations of fraud and corruption are investigated and that we uphold our zero tolerance approach against it. Whistleblowers are critically important as a means to detect and prevent the risk of fraud and corruption and we celebrate their contribution to our democracy and the wellbeing of our City and society,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi. Blow the whistle – we’re all ears: Pause, assess, verify: Fraud Hotline: 0800 32 31 30 Call Centre: 0860 103 089 End

2025-06-22T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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