Plans, policies, frameworks and guidelines

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and offers good employment opportunities for traders, as well as affordable goods and services to locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Spotlight on streetlights remains as 12 000 repaired in June

Over 31 days, City energy teams fixed close to 12 000 streetlights.

'Vandalism, theft and illegal connections across the metro continue to impact turnaround times as damaged infrastructure often needs to be entirely replaced, which could take many hours or even days in some cases. We have various interventions to reduce the risk of these crimes, but as always, we need the help of our residents to report suspicious activity of their neighbourhood power infrastructure. The impact of inclement weather, especially in winter times, also can be seen in the number of streetlight outages. 'Wet and windy weather often increases the number of service requests and also may slow down turnaround times as it is typically dangerous for our teams to do electrical work in wet and windy weather. Over the period in review, Area East which includes Helderberg, Oostenberg, Bloemhof and Parow had the highest number of streetlight-related outages,' said the City’s Mayoral Committee Member for Energy, Alderman Xanthea Limberg. The City manages more than 245 000 streetlights across the metro. Requests attended to per area in the metro - theft and vandalism - remains the biggest driver of streetlight, and power outages: <table width="100%" class="ms-rteTable-default" cellspacing="0"><tbody><tr><td class="ms-rteTable-default" style="width:33.33%;">East</td><td class="ms-rteTable-default" style="width:33.33%;">North</td><td class="ms-rteTable-default" style="width:33.33%;">South</td></tr><tr><td class="ms-rteTable-default">Helderberg| Oostenberg | Bloemhof | Parow</td><td class="ms-rteTable-default"> Vanguard | Mowbray | City | Atlantis </td><td class="ms-rteTable-default"> Mitchells Plain | Wynberg | Gugulethu | Muizenberg</td></tr><tr><td class="ms-rteTable-default">4 732</td><td class="ms-rteTable-default">3 632</td><td class="ms-rteTable-default">3 498</td></tr></tbody></table> Protect Your Power Report suspicious behaviour to the City’s Public Emergency Communication Centre: 021 480 7700 The SAPS remains the lead authority in crime prevention.*Note: the data looks at all streetlight-related service requests closed over a particular two-week period. Data is dynamic and new requests are constantly added to the already logged requests, as well as historic service requests. The data looks only at streetlight-related requests and does not include other energy service requests attended to over the period in review.For service requests: First please log a request online: www.capetown.gov.za/servicerequests Or: Phone: 086 0103 089 (Option 3) Email: power@capetown.gov.za SMS: 31220 End

2025-07-19T22:00:00Z

Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/8Rdpg_Kj0fw?si=svnnMApnA2t3R8Q0" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Cape%20Town%27s%20Vision%202050%20Mayor%20calls%20for%20comment%20on%20the%20City%27s%20Long-Term%20Plan"> <img class="responsive" alt="Cape Town’s Vision 2050: Mayor calls for comment on the City’s Long-Term Plan" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/CT-380x220.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Cape%20Town%27s%20Vision%202050%20Mayor%20calls%20for%20comment%20on%20the%20City%27s%20Long-Term%20Plan"> Cape Town’s Vision 2050: Mayor calls for comment on the City’s Long-Term Plan</a> Engage with the City’s Long-Term Plan for the next 25 years. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20support%20programme%20lights%20up%20Atlantis%20Neighbourhood%20Watch"> <img class="responsive" alt="City support programme lights up Atlantis Neighbourhood Watch" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/NHW-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20support%20programme%20lights%20up%20Atlantis%20Neighbourhood%20Watch"> City support programme lights up Atlantis Neighbourhood Watch</a> The City has approved ward allocations of nearly R4,4 million to support accredited NWs. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/general/waste-strategy"> <img class="responsive" alt="Waste Strategy" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Bins-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/general/waste-strategy"> Waste Strategy </a> Building a Cleaner, Greener, and More Sustainable Cape Town. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/New%20murals%20transform%20City%20buildings"> <img class="responsive" alt="New murals transform City buildings" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/mural-2-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/New%20murals%20transform%20City%20buildings"> New murals transform City buildings </a> If you would like to paint a mural or perform public art, apply for a permit, contact <a href="mailto:Public.Art@capetown.gov.za">Public.Art@capetown.gov.za</a> </div>

2025-07-17T22:00:00Z

New waste interceptors added to combat river pollution

To remove waste from the city’s waterbodies, the Water and Sanitation Directorate has invested R3 million into the installation of 20 waste interceptors in polluted rivers and waterways.

This initiative, which was part of the 2024/25 Mayoral Priority Programme, met its annual target with installations completed across all regions of the city.Waste interceptors are simple but effective systems, designed to trap floating litter and debris before it enters larger waterbodies or reaches the ocean. They are an affordable and adaptable solution for litter abatement, tailored to hold specific volumes of typical types of waste found in each location.‘These waste interceptors are a game changer in the constant interventions driven by the City, to reduce water pollution in rivers and preserve our natural ecosystems,’ said Councillor Zahid Badroodien, Mayoral Committee Member for Water and Sanitation.<figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/20%20waste%20interceptors%20added%20to%20combat%20river%20pollution%201.jpg" alt="" style="width:1069px;" /></figure>Waterways where new installations are locatedEastern region: 1. Four in the Soet River at Savanna Mews, Broadway Boulevard, Greenways Estate and Lower Gordon's Bay Road, 2. One at the Klein Canal, Eerste River. 3. One at the Sir Lowry's Pass River, Sir Lowry’s Pass Village. Northern region: 1. One at the Bonteheuwel Canal along the N2. 2. One at the Spoordam Pond in Railway Road, Peerless Park North. 3. One in the Kuils River, upstream of the Bottelary Road. 4. One at the Amandel Dam in Majik Forest, Durbanville.Central region: 1. One at the Bayside Canal in Table View. 2. One at the Sati River in Sati Road, Milnerton. 3. One at the Milnerton Riding Club, Milnerton. 4. One at the Jakkalsvlei Canal, Langa.Southern region: 1. Two in the Bokmanspruit River at Flamingo Drive, Kommetjie, and Slangkop Road, Ocean View. 2. One in the Big Lotus River at the Intersection of Govan Mbeki Road and Duinefontein Road, Gugulethu. 3. One at the Big Lotus Canal in Springfield Road, Philippi. 4. One at the Vygekraal River in at the intersection of Jakes Gerwel Drive and Klipfontein Road. 5. One at the Little Lotus River in Fifth Avenue, Lotus River. <figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/20%20waste%20interceptors%20added%20to%20combat%20river%20pollution%202.jpg" alt="" style="width:876px;" /></figure>Clearing and maintenance schedule All interceptors are maintained regularly, based on a routine schedule. Cleaning takes place at least twice per week, as well as before and after rainfall events.‘Our appeal to residents is to help safeguard these systems, for us to be able to sustain the remarkable impact that this intervention is already having. If you witness any tampering or vandalism, please report it to Law Enforcement or log a service request through the City’s channels. We remain committed to improving water quality in our rivers and waterways. The installation of these waste interceptors will significantly enhance our ability to extract solid waste from the waterways, ensuring the long-term protection of our ecosystems,' said Councillor Zahid Badroodien, the City's Mayoral Committee Member for Water and Sanitation.<figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/20%20waste%20interceptors%20added%20to%20combat%20river%20pollution%203.jpg" alt="" style="width:949px;" /></figure>Report vandalism via landline: 107; cellphone: 021 480 7700 or online: <a href="http://www.capetown.gov.za/servicerequests">www.capetown.gov.za/servicerequests</a> End

2025-07-17T22:00:00Z

City’s Mobile Office heads to Lavender Hill, Du Noon and Philippi

Next week, the City’s Mobile Office will be heading to Lavender Hill Community, Du Noon and Philippi.

The details are as follows: • Tuesday, 22 July 2025, from 08:00 to 16:00 at the Lavender Hill Community Centre, Cnr Hek Street and Grindle Avenue, Lavender Hill • Thursday, 24 July 2025, from 09:30 to 13:30 at the Du Noon Recreational Centre, 4 Waxberry Close, Du Noon • Friday, 25 July 2025, from 09:30 to 13:30 at the Ward Councillor’s Office, 4 Sharon Road, Browns Farm, PhilippiThe City’s Human Settlements department will also be present at the Lavender Hill Community Centre.‘This is the City’s commitment to bringing its services closer to communities and making local government more accessible to residents. City staff will be on site to provide guidance and assistance on queries arising on both these days next week. Residents are reminded to bring along their IDs or municipal accounts to help ease the process on the day,’ said the City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.

2025-07-17T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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