Online planning and building resources

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and offers good employment opportunities for traders, as well as affordable goods and services to locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Law Enforcement Escort Unit clocks 10 700 requests in 12 months

The City is tracking attacks on staff, vehicle hijackings and extortion attempts daily through its Safety and Security Information Management Services

In 2024/25, the City's Law Enforcement Department facilitated an average of 275 escorts per month to various service departments.In 2025/26, the monthly average was 890.Key clients are Water & Sanitation; Energy; Urban Mobility; Urban Waste Management; Human Settlements and Community Services and Health.Service requests are prioritised based on the particular risk rating of an area.<figure class="subtopic-fullsize-img"><img class="responsive" src="https://dummyimage.com/800x500" alt="" /></figure>Currently, 16 policing precincts are prioritised – risks include violent crime threats like gang violence, hijacking and robbery, and extortion.‘The increased need for escort duties to line departments is but another indicator of the complete disregard that criminals have for their communities and those who are trying to deliver services. The cost is immense, but the cost of not having the escort unit in place to protect staff would be even greater. Last November, we also established an anti-hijacking unit (AHU), specifically to cover Khayelitsha, Strand and surrounds in an effort to curb hijacking incidents of City-owned vehicles, ' said Mayoral Committee Member for Safety and Security, Alderman JP Smith’The City is tracking attacks on staff, vehicle hijackings and extortion attempts daily through its Safety and Security Information Management Services.<figure class="subtopic-fullsize-img"><img class="responsive" src="https://dummyimage.com/800x500" alt="" /></figure>The Safety and Security Investigation Unit has registered 292 extortion related cases between 12 June 2017 and 22 April this year.‘So apart from investing in human resources for escorts, we are also trying to work smarter to end this threat, but the toll on the directorate is significant due to increased overtime requirements because service delivery takes place 24/7. Urgent reform is required within the criminal justice system to help municipalities deliver basic constitutionally mandated services to communities.‘We also call on the public to help where they can, by sharing information that can reduce the risk or track down criminals, and I also call on the South African Police Service and the NPA to start prioritising this threat with urgency. The failures of the criminal justice system to remove these criminals from society is having severe consequences, if they cannot do it, then they must allow local government the legal right to conduct investigations so that we can start catching and convicting the syndicates behind these attacks,’ added Alderman Smith.Incidents of crime can be reported to the City's Public Emergency Communication Centre on 021 480 7700.Alternatively, the public can share tips for a potential reward via the City's 24-hour tip-off line on 0800 110 077.End

2026-07-10T22:00:00Z

City’s Mobile Office will be stationed in Welgelegen next week

The City's Mobile Office is heading to the NG Kerk in Welegelen next week Thursday, 16 July 2026.

The details are as follows: • Thursday, 16 July 2026 from 09:30 to 13:30 at the NG Kerk, 47 La Provence Road, Welgelegen The City’s Customer Relations Department’s mobile team will assist residents with logging queries and service requests electronically. ‘These mobile office visits bring essential municipal services closer to residents, making it easier to access support right in their own neighbourhoods. Residents can get assistance with non-emergency enquiries, including rates, water, electricity and refuse accounts. I encourage Welgelegen residents to make use of this opportunity and attend in large numbers. To help us assist you quickly and efficiently, please bring along your ID and municipal account details,’ said the City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.

2026-07-10T22:00:00Z

Rehabilitation work begins on the Loxton Road bridge in Milnerton

The City has commenced with repairs to Loxton Road bridge in Milnerton. Scheduled for 1 December 2026 completion.

‘Repairs to the Loxton Road Bridge in Milnerton, between Marine Drive and the Woodbridge Island Parking area, will help extend the life of this important community link. The work includes replacing the existing timber balustrades with galvanised steel balustrades, repairing damaged concrete piers, and applying a protective coating to all concrete surfaces. It's just another way we are helping keep Cape Town moving across our rivers, streams and waterways,’ said the City’s Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas.Pedestrian access across the bridge will be maintained throughout the construction period. However, portions of the walkway may be temporarily closed off to create safe working areas. In such instances, pedestrians will be guided to use the opposite walkway or designated alternative pedestrian routes. Commuters and pedestrians are encouraged to allow extra travel time where necessary and to remain alert when passing through the area. Clear signage, barriers and traffic accommodation measures will be in place to ensure the safe movement of pedestrians and workers.Map and image available <a href="https://bit.ly/4eVwMzb">here</a>.

2026-07-10T22:00:00Z

Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/VVVTHemVZJA?si=HmN6-ztRI9LgAchi" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20proposes%20R366%20million%20capital%20investment%20in%20community%20facilities"> <img class="responsive" alt="City proposes R366 million capital investment in community facilities" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/newFacilities-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20proposes%20R366%20million%20capital%20investment%20in%20community%20facilities"> City proposes R366 million capital investment in community facilities</a> R360m is set aside for upgrades to community facilities. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20honours%20fallen%20members"> <img class="responsive" alt="City honours fallen members" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/remember-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20honours%20fallen%20members"> City honours fallen members</a> Honouring our Safety and Security heroes. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20partnership%20helps%20transform%20Hout%20Bay%27s%20rivers%20and%20wetlands%20through%20community%20action"> <img class="responsive" alt="Lights, camera, action as water conservation takes centre stage" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Litter%20collection%20and%20sorting%20remain%20a%20key%20part%20of%20FORHB%e2%80%99s%20ongoing%20efforts%20to%20protect%20the%20Hout%20Bay%20catchment%203.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20partnership%20helps%20transform%20Hout%20Bay%27s%20rivers%20and%20wetlands%20through%20community%20action"> City partnership helps transform Hout Bay's rivers and wetlands through community action</a> Thank you to community groups protecting our waterways and wetlands. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20takes%20its%20rough%20sleeper%20strategy%20to%20the%20global%20stage"> <img class="responsive" alt="City takes its rough sleeper strategy to the global stage" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/rough-conference-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20takes%20its%20rough%20sleeper%20strategy%20to%20the%20global%20stage"> City takes its rough sleeper strategy to the global stage</a> The Street People Programme helped 2 115 people access shelter and support. </div>

2026-07-09T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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