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Fairfield Estate homes will soon be receiving water from brand new pipes The City proactively replaces ageing sewer and water pipelines annually to maintain system integrity.<span><p style="text-align:justify;">This R4,6 million project is part of the R836,6 million allocated by the City's Water and Sanitation Directorate for infrastructure rehabilitation in the 2023/2024 financial year, under the Water and Sewer Pipe Replacement Programme. The City proactively replaces ageing sewer and water pipelines annually to maintain system integrity. Currently, old fibre cement water pipes, installed in the 1950s, are being replaced on Lawley Road, Berold Street, Leibro Street, and Fairfield South Street in Fairfield Estate. </p><p style="text-align:justify;">This work represents the second phase of upgrades in Fairfield Estate. The first phase, completed between January and April 2023, saw 1 800 metres of pipes replaced on Fairfield South, Gordon, Plein, Glenboig South, and Wendtlandt streets at R4,6 million. <br></p> <figure class="subtopic-fullsize-img"> <img src="" class="responsive" alt="" style="width:1018px;" /> </figure></span><span><p style="text-align:justify;">Work on the current phase began in April and is scheduled to conclude in August 2024. The project employs the open-trench excavation method, replacing the old pipes with more durable and leak-resistant UPVC pipes. This method was chosen based on the operating pressure, material, and available space for replacement. </p><p style="text-align:justify;">During a recent site visit, the City's project team along with Councillor Roger Canon, Ward Councillor for Ward 2, expressed satisfaction with the progress and noted the involvement of three local residents in the project team. </p> <figure class="subtopic-fullsize-img"> <img src="" class="responsive" alt="" style="width:1016px;" /> </figure>​​'The City is targeting to replace 50 000 metres of water pipes, and we are on track to achieve this by the end of the financial year in June. As a growing city, we prioritise proactive maintenance, rehabilitation, and replacement of our water infrastructure to ensure a continuous and reliable water supply for our residents,' said Councillor Zahid Badroodien, the City's Mayoral Committee Member for Water and Sanitation.</span><div><br></div><div><strong>End</strong><br><span> </span><p><br></p></div>2024-05-22T22:00:00Z1
Disaster Risk Management squares up for winter The Disaster Management Advisory Forum meets quarterly, to discuss, assess, and plan for potential risks to public safety.<span><p>The Disaster Management Advisory Forum meets quarterly, to discuss, assess, and plan for potential risks to public safety. </p><p>A standing item is an overview from the South African Weather Service (SAWS) on prevailing and predicted weather patterns, which helps to guide operational plans and contingencies.</p><p>At present, the outlook for winter points to below normal rainfall, and slightly higher average temperatures; however, SAWS has indicated that it cannot rule out the possibility of severe weather events.<br></p> <figure class="subtopic-fullsize-img"> <img src="" class="responsive" alt="" style="width:802px;" /> </figure></span><span><p>'There is no denying that Cape Town's weather patterns have changed. A  few years ago, we were staring down the barrel of a drought. In recent times, there's been an increase in extreme weather warnings and episodes, like the lightning in April that resulted in numerous fires, damaging winds that accelerate the spread of fires, but also down roofs, trees and power lines, and even ocean surges, like the one last September that affected Gordon's Bay and surrounds.</p><p> </p><p>'The City does a lot of proactive work around disaster mitigation, but these weather events make planning so much trickier, because how do you possibly mitigate the impact of level six damaging winds, for example? DRM's slogan is that disaster risk management is everybody's business, and so as we head into our winter period, I call on the public to take this to heart, and do their bit to safeguard their properties, and their communities,' said Mayoral Committee Member for Safety and Security, Alderman JP Smith.<br></p> <figure class="subtopic-fullsize-img"> <img src="" class="responsive" alt="" style="width:802px;" /> </figure>​​</span><span><p>The Disaster Risk Management Centre:</p><ul><li>coordinates the City's efforts through the Winter Readiness Task Team</li><li>identifies high risk informal areas in partnership with the Informal Settlements Management Branch</li><li>Conducts education and awareness outreach activities in these areas, including pamphlet drops, loud-hailing, community based risk assessments and erecting signage in high-risk areas</li><li>Coordinates relief efforts where needed<br><br>Between July 2023 and March 2024, the DRMC recorded 10 299 incidents during severe weather episodes, affecting 21 419 persons.<br></li></ul> <figure class="subtopic-fullsize-img"> <img src="" class="responsive" alt="" style="width:949px;" /> </figure>​​</span><p>Residents are reminded that they too can do their bit to help reduce risks to their properties by:</p><ul><li>Clearing out drainage systems</li><li>Raising the floor level of a structure so that it is higher than the natural ground level</li><li>Raise furniture on bricks to clear from the floor to limit water damage </li><li>Make sandbags </li><li>Dig trenches around the house to divert water away from the house </li><li>Report blocked drains, intakes and illegal dumping – illegal dumping in the stormwater canals and sewers make flooding worse </li><li>Waterproof roofs, clear gutters and remove dead tree branches<br><br> <br>The City has numerous channels where service disruptions can be reported, including the Corporate Contact Centre on 0860 103 089, or online at <a href="" target="_blank"></a><br><br> <br>For emergencies, residents can contact the Public Emergency Communication Centre by dialling 107 from a landline or 021 480 7700 from a cellphone<br><br>  <br><br><strong>End</strong></li></ul><p><br></p>2024-05-22T22:00:00Z1
Public holiday City Customer Office closures'The City's municipal offices will be closed on 29 May 2024 for the South African General Election.<p>'The City's municipal offices will be closed on 29 May 2024 for the South African General Election. Residents are reminded of the e-Services options and we encourage residents to check the City's website or to call ahead before visiting the nearest office if in doubt. Customers are also urged to settle their municipal account by using the QR code on their invoice, which is embedded with their EasyPay number and outstanding balance, and allows access to the payment portal for an accurate, efficient and secure payment process.</p><p>'The City is committed to improving and enhancing service offerings to residents and we again encourage customers to make use of our online payment options. Thank you to our account holders for their continued payments and support,' said the City's Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.</p><p>The City's Revenue Department offices (payment, account enquiries and motor vehicle registration and licensing) as well as Traffic Services' driver's licence testing centres, Human Settlements' offices and municipal courts will be closed on the public holiday.</p><p>The Revenue Department's payment, account enquiries and motor vehicle registration and licensing offices are situated at Liberty Promenade Mall, corner of AZ Berman Drive and Morgenster Road, Mitchells Plain, Table Bay Mall, corner of Berkshire Boulevard and R27 as well as Sunningdale and Lansdowne Corner Mall, corner of Govan Mbeki Road and Jan Smuts Drive, Ottery will also be closed.</p><p><strong>Residents may access the online booking system at </strong><a href="" target="_blank"><strong></strong></a><strong> to book an appointment. </strong><strong>See this short YouTube video on how to schedule an appointment:</strong> <a href="" target="_blank"></a></p><p><strong>Contacts</strong></p><p><strong>To register for eServices visit:</strong> <a href="" target="_blank"></a></p><p><strong>For motor vehicle registration and licensing assistance:</strong> <a href=""></a></p><p><strong>For municipal and City rental payments:</strong></p><p><strong>Online:</strong> <a href="" target="_blank"></a> or <a href="" target="_blank"></a></p><p><strong>EFTs:</strong> Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference</p><p><strong>Retailers:</strong> Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and selected Spar shops</p><p><strong>ATM:</strong> Contact your bank to add the City as an ATM beneficiary</p><p><strong>For more information on QR code payments, please see the user's guide:</strong> <a href="" target="_blank"></a> </p><p><strong>End</strong></p><p><br></p>2024-05-22T22:00:00Z1
Have old municipal debt? You could qualify for the City’s debt write-off incentiveQualifying customers may apply for the write-off of arrear debt older than about three years<p>'Qualifying customers may apply for the write-off of arrear debt older than about three years, provided they enter into a payment agreement with the City for the remainder of their debt. This is one of our ways to offer support to those who are struggling, but at the same time to encourage a culture of payment. When one has a lot of old debt, it often becomes increasingly difficult to keep up with payments of both the old debt and current debt. By giving qualifying customers this opportunity, it not only reduces the pressure on them, but also provides a clean slate to encourage them to pay what they can and keep up to date with their payments. A healthy payment culture is vital for the health of the municipality and continued delivery of services. We thank our residents for their payments and the trust they put in the City,' said the City's Mayoral Committee Member for Finance, Councillor Siseko Mbandezi. </p><p>The City has among the highest levels of social support of any metro in South Africa. </p><p><strong>How to qualify:</strong></p><ul><li>Enter into a debt payment arrangement for current debt. </li><li>Debt older than three financial years will be considered to be written-off automatically. </li><li>A condition of the payment arrangement is that the debt which is written-off, will be reinstated if customers default on their instalment plans. </li></ul><p><strong>Documents needed </strong></p><ul><li>Copy of ID </li><li>Proof of income </li><li>Current account to be paid upfront plus an additional sum towards the arrears. This will be determined by the front office and based on affordability </li><li>Three months' bank statements </li><li>Affidavit if unemployed </li><li>If the account is in more than one person's name, then a letter of consent will be required plus all the documents above.</li></ul><p><strong>Contact  </strong></p><p>Visit our customer contact centres for assistance or contact the City Call Centre: 0860 103 089 </p><p>Email: <a href="" target="_blank"></a></p><p><strong>End</strong></p><p><br></p>2024-05-22T22:00:00Z1







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