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Load-shedding<h2 class="sectHeading">​​​​​​​​​​Load-shedding stages​​​​​​​ and schedules</h2><p>Load-shedding stages depend on the extent of the shortage of generation capacity to meet the country’s electricity demand, with stage 1 being the least serious, and stage 8 being the most serious. Outages generally last for about 2,5 hours. Due to technical issues there can be minor changes in the load-shedding area boundaries from time to time. </p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Updated load-shedding map and schedule</h4><p> Area 19 has been merged with Area 3, hence the absence of Area 19.<br><br> Areas 18 and 20 have been incorporated with the Eskom supply zone (in white), hence the absence of these area numbers. </p></div></div></span> <h4>​​Resources</h4><ul> <li> <a href="" target="_blank">Load-shedding All Areas Map ​and Schedule​</a></li><li> <b>Individual area maps</b><br><span class="links-row"><a title="Area 1" href="" target="_blank"><b>1</b></a> <a title="Area 2" href="" target="_blank"><b>2</b></a> <a title="Area 3" href="" target="_blank"><b>3</b></a> <a title="Area 4" href="" target="_blank"><b>4</b></a> <a title="Area 5" href="" target="_blank"><b>5</b></a> <a title="Area 6" href="" target="_blank"><b>6</b></a> <a title="Area 7" href="" target="_blank"><b>7</b></a> <a title="Area 8" href="" target="_blank"><b>8</b></a> <a title="Area 9" href="" target="_blank"><b>9</b></a> <a title="Area 10" href="" target="_blank"><b>10</b></a> <a title="Area 11" href="" target="_blank"><b>11</b></a> <a title="Area 12" href="" target="_blank"><b>12</b></a> <a title="Area 13" href="" target="_blank"><b>13</b></a> <a title="Area 14" href="" target="_blank"><b>14</b></a> <a title="Area 15" href="" target="_blank"><b>15</b></a> <a title="Area 16" href="" target="_blank"><b>16</b></a> <a title="Area 17" href="" target="_blank"><b>17</b></a> <a title="Area 21" href="" target="_blank"><b>21</b></a> <a title="Area 22" href="" target="_blank"><b>22</b></a> <a title="Area 23" href="" target="_blank"><b>23</b></a> </span></li></ul><h4> ​​​​How to check your schedule</h4><ul><li>​​Find your area and corresponding number on the map (use the <a href="" target="_blank">all areas map</a> or the individual maps to verify this).</li><li>Refer to the schedule for the load-shedding stage announced; dates indicated along the top (left to right), with the corresponding affected areas for that day and time slots (from top to bottom).</li><li></li><li>Areas 1-16 follow the <a href="" target="_blank">City of Cape Town load-shedding schedule</a>.</li><li>Areas 17-23 use the table below to find your area on the <a href="" target="_blank">Eskom load-shedd​ing website and schedules<i class="icon link-external"></i>​</a>.</li></ul><div class="mobile-scroll"><table><thead><tr><th>​Map area</th><th>Use this name on the Eskom load-shedding schedule</th></tr></thead><tbody><tr><td>17</td><td>Macassar</td></tr><tr><td>21</td><td>Philippi</td></tr><tr><td>22</td><td>Nyanga</td></tr><tr><td>23</td><td>Mfuleni</td></tr><tr><td>Nomzamo</td><td>Nomzamo​</td></tr></tbody></table></div> <br>​ <h2 class="sectHeading">​​​​​​​​​​Outage tips</h2><p>Switch off and unplug all electronics and appliances when the power is due to go off as it may come back with a spike in the voltage, which can damage electronic devices such as computers, television sets, DVD players, etc. </p><p>If your electricity remains off for longer than the period specified in the schedule, SMS the City’s technical operations centre on 31220. The restoration of power sometimes results in what is described as ‘nuisance tripping’, which often goes unreported due to the assumption that the outage is due to load-shedding.</p><h4>Be prepared</h4><ul><li> <strong>Cash:</strong> Keep some cash on you as ATMs cannot operate without electricity</li><li> <strong>Communication: </strong>Ensure that your cell phone, laptop, tablet and radio are always fully charged when power is available. This will allow you to be able to communicate with friends and family during load-shedding</li><li> <strong>Eating:</strong> If you do not have a gas stove, prepare meals before the power is scheduled to be switched off. Boil water in your kettle and keep it in thermos flasks for hot drinks. You can also use an insulating cover on teapots, pots and pans to keep drinks and meals warm</li><li> <strong>Most medication</strong> requiring refrigeration can be kept in a closed fridge for several hours without spoiling but you should check with your doctor or pharmacist if in doubt</li><li> <strong>Security and safety: </strong>Backup batteries for electrically operated gates, garage doors and security systems should be kept in a good working condition and be able to last through periods of load-shedding. Store temporary lighting such as battery-powered torches, gas lamps and candles in places where they will be easy to find in the dark</li><li> <strong>Transport:</strong> Make sure that your vehicle always has fuel in the tank as most petrol stations are unable to pump fuel during power outages.</li></ul> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>power outages</h4><p> <b>For power outages unrelated to load-shedding:</b> Please consult the City's <a href="" target="_blank">@CityofCTAlerts </a>Twitter feed for updates on scheduled maintenance outages as well as unscheduled power outages.<br><br>If a power outage is not listed, please report the fault by <a href="" target="_blank">submitting a service request <i class="icon link-external"></i></a>or contacting the Call Centre on <em> <a>0860 103 089</a></em>. Our Electricity Department will attend to the matter and restore power as soon as possible.</p></div></div></span> <h2 class="sectHeading">Contact details</h2><div class="contact"><h4>City of Cape Town</h4><p> <em>Telephone: <br><a>0860 103 089</a></em></p><h4>Eskom</h4><p>Contact the Eskom National Sharecall Number directly:</p><p> <em>Telephone: <br><a>0860 03 7566</a><br> Email: <br><a title="" href=""></a></em> </p></div>GP0|#eefea69b-e9b3-46db-8dee-1ab5e08813a6;L0|#0eefea69b-e9b3-46db-8dee-1ab5e08813a6|Load-shedding and outages;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#034940d1-0e3a-4366-8246-c524fcee34b2;GPP|#a3964d56-b74d-4d64-95c1-ff381a88a277;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711;GP0|#f5fd4da1-ccb8-4a34-874e-312101f13f22;L0|#0f5fd4da1-ccb8-4a34-874e-312101f13f22|Load-shedding and outages;GPP|#9a52d66f-57c1-4cb8-b297-6994dd682ede;GPP|#99fac000-f3ac-4774-9ffd-e5e59a130e21;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24A description of what load-shedding is, why it takes place and how to find the load-shedding schedule for your area.1



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Load-shedding Outage Tips842483GP0|#f749725d-ab14-406b-b48c-cc026b5c49b1;L0|#0f749725d-ab14-406b-b48c-cc026b5c49b1|How-to guide;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-03-05T22:00:00Z
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Load-shedding Stages 1- 8: All Areas Schedule and Map1112432GP0|#64516e28-0805-4b47-b9bf-56d16c027cb9;L0|#064516e28-0805-4b47-b9bf-56d16c027cb9|Schedule;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2022-12-08T22:00:00Z



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