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Apply for a new water connection<span> <h2 class="sectHeading">​​​How to apply </h2></span> <p>Applying for a new water or sewer connection is a simple process. However, the new connection will only be processed when the registered owner of a property visits a <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Walk-in%20centres">Walk-in Centre</a> and applies in person.</p> <span> <div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>​​​​​​To apply you will need:</b></p><ul><li>a copy of the registered property owner’s ID.</li></ul></div></div></span> <p> <strong>Step 1: </strong>Download and complete the Supply of Services Application Form from the document downloads section below or collect it from your nearest <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Walk-in%20centres">Walk-in Centre</a>. Make sure that you complete all the relevant sections.</p><p> <strong>Step 2: </strong>Submit your completed form, together with any supporting documents, at your nearest <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Walk-in%20centres">Walk-in Centre</a>. </p><p> <strong>Step 3:</strong> Once you have submitted your application, you will be provided with a quote known as the connection fee. This fee is calculated on the amount of work required to install your new connection.</p> <span> <h2 class="sectHeading">​​​​​​​​​​Contact us</h2> <h4>For account assistance</h4> <p> <em>Telephone: <br> <a>0860 103 089</a><br> <br>Email: <br> <a title="title" href="mailto:accounts@capetown.gov.za">accounts@capetown.gov.za</a>​</em></p> <p>For more information, visit the <a href="https://www.capetown.gov.za/Departments/Water%20and%20Sanitation%20Department">Water and Sanitation Department</a> page.</p> </span>GP0|#aae9bde9-1c89-4895-a898-fcd0453f81ec;L0|#0aae9bde9-1c89-4895-a898-fcd0453f81ec|Water and sanitation;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#6c293e71-0db4-42d2-a348-6d21e8d13030;GPP|#54dbab3a-0b2f-4602-8af5-3d651c59a5f4For a new water or sewer connection on your property, you have to apply with the City of Cape Town.

 

 

Electricity/Water/Waste Supply of Services Application Form (Afrikaans)117262GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-06-11T10:00:00Z
Electricity/Water/Waste Supply of Services Application Form (English)498616GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-06-11T10:00:00Z
Electricity/Water/Waste Supply of Services Application Form (isiXhosa)132305GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-06-11T10:00:00Z

 

 

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