Temporary water discolouration has largely cleared

18 October 2024

The City of Cape Town’s latest water sample results confirm that the temporary discolouration of tap water in the eastern and central parts of the city has cleared. Residents had previously reported temporary discolouration after recommissioning of the system, following proactive maintenance on the bulk water network.

Following ongoing water sampling, the results received today confirm that the tap water in the affected areas is safe to drink and meets SANS241 health standards.
 
Areas in the central and eastern regions that were affected on 17 October 2024 included Strand, Khayelitsha, Grassy Park, Lansdowne, Belthorn Estate, Lentegeur, Lotus River, Claremont, Pelikan Park, Portland, Philippi, Crawford, Macassar, Ikwezi Park and Primrose Park.
 
Initially, as a safety precaution, residents were advised to boil their water before drinking if it appeared to be discoloured. This no longer applies.
 
A number of reports between yesterday and today have been received from residents confirming that water in multiple areas has since cleared.
 
We thank affected residents for their patience during this time.
 
How to report water quality complaints:
Should any further discolouration be observed, residents must report it to one of these channels, so that further samples can be taken:
•       WhatsApp 060 018 1505
•       Call 0860 103 089
•       Online www.capetown.gov.za/servicerequests
•       Email water@capetown.gov.za
•       SMS 31373 (Maximum 160 characters)
•       Visit a City walk-in centre (see www.capetown.gov.za/facilities to find the one closest to you)
 
 
End

Published by:
City of Cape Town, Media Office