Skip to content

Search

Menu

 

 

Residents to check for illegal stormwater-to-sewer connections as rainy season approaches<p>​</p><p>There are many illegal stormwater-to-sewer cross-connections on private properties in areas across Cape Town, where water is channelled from residents’ roofs, gutters, and paved or hard yard surface areas into sewer drains. Ingress of rainwater causes sewers to flood, causing overflows in the network. </p><p>These cross-connections are illegal in terms of the City’s Wastewater and Industrial Effluent Bylaw. According to this legislation, rainwater should always be directed, via the gutters (stormwater pipes), into the stormwater system. </p><p>As many residents may not be aware that these cross-connections are illegal, and damaging sewer infrastructure, City officials are currently doing smoke testing and door-to-door inspections. These are currently taking place in the Hout Bay area but will be rolled out in others as well.</p><p>Smoke testing is a relatively simple process that consists of blowing smoke mixed with large volumes of air, into the sanitary sewer line, which is done through the manhole. The smoke travels the path of least resistance and quickly shows up at sites that allow for surface water intrusion, or any cross-connection between the sewers and stormwater drains.</p><p>The smoke is harmless and will disappear after a few minutes.  This means that it is not harmful to one’s health, nor will it leave a stain and will disappear rapidly without any lasting odour.      </p><p>If an illegal cross-connection is found, residents will receive a notice stating that it should be corrected to be By-law-compliant within three months. No penalty will be applied initially.</p><p>A follow-up inspection will be conducted after the three-month period has lapsed, and if it is discovered that residents have not removed their illegal stormwater to sewer connection within that timeframe, a charge based on the square meter of the surface area that drains to the sewer will be added to their account. This charge will remain until the property owner informs the City that he/she has corrected the illegal connection and this will be verified by a follow-up inspection.</p><p>‘With winter approaching, we would like to encourage residents to check their stormwater connections to ensure they do not discharge into the sewer network, as this causes sewer overflows during rainfall. </p><p>‘Should residents discover that they have an illegal stormwater to sewer connection, they can contract a qualified plumber, or a reliable builder or handyman to assist with rectifying the illegal connections or making a suitable diversion to ensure the property’s stormwater connections are compliant.</p><p>‘City inspectors are appointed law enforcement officers, and should be able to produce a peace officer card or a City identity tag when visiting the properties. Residents can also call 0860 103 089 to confirm the inspector’s identity. </p><p>‘Residents are also reminded to ‘Bin it, Don’t Block it’ when it comes to items like wet wipes, rags, sanitary pads, and any other material that does not belong in the sewer system. Misuse of the sewer network causes blockages and in turn, overflows,’ said the City’s Mayoral Committee Member for Water and Waste, Alderman Xanthea Limberg.</p><p>See the link <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/HFCB_10995%20Bin%20it%20campaign%20A4%20DL%20Leaflet.pdf">Bin it, Don’t Block It Campaign</a>.</p><p>More information is available here about sewer overflows: <a href="https://www.capetown.gov.za/Media-and-news/City%27s%20water%20and%20sanitation%20teams%20clear%20122%20000%20sewer%20blockages" target="_blank">https://www.capetown.gov.za/Media-and-news/City's%20water%20and%20sanitation%20teams%20clear%20122%20000%20sewer%20blockages</a> </p><p><strong>Logging a service request</strong></p><p>Residents can report sewer blockages, missing drain covers, vandalism, burst pipes, leaks and water waste using one of the following options.</p><p>Please give the street address, and get a reference number.</p><ul><li><div style="text-align:left;">Online: <a href="http://www.capetown.gov.za/servicerequests">www.capetown.gov.za/servicerequests</a></div></li><li><div style="text-align:left;">Email: <a href="mailto:water@capetown.gov.za">water@capetown.gov.za</a></div></li><li><div style="text-align:left;">SMS: 31373 (Maximum 160 characters)</div></li><li><div style="text-align:left;">Call: 0860 103 089</div></li><li><div style="text-align:left;">Visit a City walk-in centre, see <a href="http://www.capetown.gov.za/facilities" target="_blank">www.capetown.gov.za/facilities</a></div></li></ul><p>Further information can be found here: <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/2021GD0166_Hout%20Bay%20Stormwater%20Ingress%20A4_8%20Dec%202020.pdf" target="_blank">https://resource.capetown.gov.za/documentcentre/Documents/Forms,%20notices,%20tariffs%20and%20lists/2021GD0166_Hout%20Bay%20Stormwater%20Ingress%20A4_8%20Dec%202020.pdf</a></p><p><br><strong>End</strong><br></p>2021-05-09T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#0994ad86-6829-4be5-8853-b46c43b00f20;L0|#00994ad86-6829-4be5-8853-b46c43b00f20|stormwater;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#9341ff2d-8a63-446e-bb9c-3104e80d0928;L0|#09341ff2d-8a63-446e-bb9c-3104e80d0928|drainage10

You have disabled JavaScript on your browser.
Please enable it in order to use City online applications.