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Renew expiring July and August discs soon, avoid delays<p>​We remind motorists who are due to renew their licence discs in July and August to do so as soon as they can, to avoid unnecessary delays owing to the expected increase in license disc renewals. <br> <br>Please remember to act proactively, check your licence disc on the vehicle and plan for a longer renewal turnaround time. The national Covid-19 regulations, which require a reduced staff complement, mean fewer transactions can be done per day. Although all of our offices across the metro are operational, all counters will not be open at the same time to adhere to the Covid-19 regulations of enhanced hygiene and social distancing. If applying online, remember to plan for the processing of the licence as well as delivery through the South African Post Office, which could take about four to six weeks. <br>   <br>‘Please remember to plan ahead so that you avoid unnecessary delays. Queues will appear to be longer than usual this month and therefore it remains vital that customers practice social distancing. Last year, we worked through a severe vehicle licence application backlog due to the hard lockdown in March 2021, but our dedicated team managed to process applications of the 1,3 million registered vehicles in Cape Town in record time.<br> <br>‘We will continue to ensure that all Covid-19 health and safety protocols are in place and adhered to for the safety of City staff and members of the public, but remember that our offices are subject to rapid closure due to Covid-19 regulations when required. We thank our customers for their patience and support,’ said the City’s Mayoral Committee Member for Finance and Executive Deputy Mayor, Alderman Ian Neilson.<br> <br>Tips <br>• Please plan ahead. Check your licence disc renewal date. <br>• Customers are reminded that fines are nationally determined and the City may not unilaterally write off fines.<br>• Please plan for a turnaround time of approximately four to six weeks currently from application to receipt of the licence when applying online via e-Services. <br>• The length of queues at motor licensing offices have reduced in general. However, it may still seem long due to the social distancing and other Covid-19 measures that are in place. The waiting period is likely to increase over the peak months. <br>• If customers must visit a customer office in person, please remember that there is Covid-19 screening at the entrances and a limited number of customers are allowed in at a time due to Covid-19 regulations. Social distancing is required and must be adhered to and masks are compulsory. <br>• Motorists only need their ID for motor vehicle licensing renewals. <br>• To check customer office operating hours, please visit the Operations and Service Notifications document on the City’s website. The City communicates Covid-19 operational updates as fast as possible on CTAlerts on Twitter. <br>• Motorists are reminded that they are not allowed to drive an unlicensed vehicle or a vehicle where a valid licence disc is not displayed. <br>• Motorists are further reminded to update their cell phone numbers and email addresses when applying and paying for their licences online and at licensing offices as they will be receiving renewal reminders via their cell phones or email addresses. <br>• Senior citizens, pregnant customers and customers with disabilities are urged to move to the front of the queue where they will be assisted as soon as possible. <br>Contacts<br>•       To register for e-Services visit: <a href="https://eservices.capetown.gov.za/irj/portal">https://eservices.capetown.gov.za/irj/portal</a><br>•       For motor vehicle registration and licensing assistance: <a href="mailto:Vehicle.Licence@capetown.gov.za">Vehicle.Licence@capetown.gov.za</a><br> <br>For municipal and City rental payments:<br>•       Online: <a href="http://www.easypay.co.za/">www.Easypay.co.za</a> or <a href="http://www.powertime.co.za/">www.powertime.co.za</a> <br>•       EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference <br>•       Retailers: Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and selected Spar shops <br>•       ATM: contact your bank to add the City as an ATM beneficiary <br> </p>2021-07-01T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#abd530b5-bba0-4a32-b315-40d6900e0c39;L0|#0abd530b5-bba0-4a32-b315-40d6900e0c39|vehicle licence;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#8b3c111c-1d4f-4480-932d-e24db2753d85;L0|#08b3c111c-1d4f-4480-932d-e24db2753d85|Motor vehicle licensing10

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