| Register to use the City’s convenient emailed accounts service | Register to use the City’s convenient emailed accounts service | | <img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/City%20news.jpg" style="BORDER:0px solid;" /> | <p>The City reminds residents, especially commercial customers, to sign up for and to make use of its convenient emailed accounts service. By making the switch from posted paper accounts to receiving municipal accounts via email, residents can take advantage of a number of benefits. Making the switch is easy: simply register and sign up for the service via e-Services or send us an SMS request. <br></p> | <p>'The City's emailed accounts service offers customers a wide range of benefits and we encourage more residents and businesses to sign up for the City service via e-Services or by SMSing the City. </p><p>'Thus far, we have almost 400 000 customers making use of this paperless account service and we would like to see more residents signing up. Emailed accounts eliminates the need for paper, reduces printing costs and ensures you always receive your account well in advance of the payment date. Receiving your municipal account via email is convenient, allows residents to keep track of their accounts electronically, access them anywhere and at any time, and avoid late payments as a result of delayed postal delivery. </p><p>'Overall, registering for the City's emailed accounts is a win-win for both customers and the City as it is more efficient for both the residents and the City, is cost effective and is an environmentally friendly way to manage your municipal accounts,' said the City's Mayoral Committee Member for Finance, Councillor Siseko Mbandezi. </p><p><strong>Emailed accounts have a number of benefits including:</strong></p><ul><li>Improved efficiency – emailed accounts saves time and customers can pay their accounts as soon as they are able to</li><li>Reduced errors – customers are able to better track their payments</li><li>Reduced environmental impact – reducing paper waste benefits our environment and city</li><li>Reduced costs – emailed accounts eliminates the need for paper and other related service and post-delivery costs</li></ul><p> <strong>Reach out to the City for assistance in signing up </strong></p><p>Register on the City's e-Services for the emailed accounts service. Please contact us via email at <a href="mailto:Revenue.Eservices@capetown.gov.za" target="_blank">Revenue.Eservices@capetown.gov.za</a> for assistance, where required. </p><p>Customers may also submit their request to receive emailed accounts via SMS to 31223.</p><p>For general enquiries including water, electricity, accounts and motor vehicle licences, residents may call the City's Customer call centre on 0860 103 089 or <a href="mailto:contact.us@capetown.gov.za" target="_blank"><strong>contact.us@capetown.gov.za</strong></a>.</p><p><strong>For account payments:</strong></p><p>• Online: <a href="http://www.easypay.co.za/" target="_blank">www.Easypay.co.za</a> or <a href="http://www.powertime.co.za/" target="_blank">www.powertime.co.za</a></p><p>• EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference</p><p>• Retailers: Checkers, Pick n Pay, Shoprite, Spar and Woolworths</p><p>• e-Services: Use the City's online e-services portal</p><p>• ATM: contact your bank to add the City as an ATM beneficiary</p><p>•QR code payments - for more information on QR code payments, please see the user's guide: <a href="https://bit.ly/3MhZXgT" target="_blank">https://bit.ly/3MhZXgT</a></p><p>Residents may access the City's online booking system at <a href="https://bookings.capetown.gov.za/" target="_blank">https://bookings.capetown.gov.za</a> to book an appointment for motor vehicle licence renewals, as well as for account payments and queries. See this short YouTube video <a href="https://bit.ly/3WH8j5o" target="_blank">https://bit.ly/3WH8j5o</a> to see how you can do so.</p><p><strong>Register on e-Services</strong></p><p>• Renew vehicle licences</p><p>• Submit water/electricity readings</p><p>• Pay municipal accounts online (debit order payment option, only)</p><p>• View current account and account history</p><p>• Apply to receive accounts via email</p><p>• Log service requests</p><p><strong>To register for e-Services visit: </strong><a href="https://eservices.capetown.gov.za/" target="_blank"><strong>https://eservices.capetown.gov.za/</strong></a><strong> </strong></p><p> </p><p><strong>End</strong></p><p><br></p> | 2024-02-07T22:00:00Z | GP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891d | | | | | GP0|#56798dfb-10a6-4cdb-846d-926a0bcb5101;L0|#056798dfb-10a6-4cdb-846d-926a0bcb5101|E-services;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#49db3c1e-03c7-4f05-aee5-458b2f3e71fe;L0|#049db3c1e-03c7-4f05-aee5-458b2f3e71fe|payment agreement;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#1cc729aa-bb76-46e1-b8a7-a9eb2902dd6f;L0|#01cc729aa-bb76-46e1-b8a7-a9eb2902dd6f|online services;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb | 1 | | | | | | | | | | | 0 |
