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Load-shedding fire safety – your questions answered

30 June 2022

The City is committed to ensuring public safety and mitigating the potential impact of load-shedding. In this mini-podcast, Fire and Rescue Service Spokesperson, Jermaine Carelse talks about fire safety during load-shedding.

Questions: 
1.    What are the biggest fire threats related to load-shedding? 
2.    Has the Fire and Rescue Service noticed an increase in residential fires during periods of load-shedding?
3.    What are some tips for people to better protect their homes and their families from the threat of fire during load-shedding? 
 
 Listen here: http://bit.do/fUC7A

In the event of a fire or any other life-threatening emergency, call the City’s Public Emergency Communication Centre on 021 480 7700 from a cellphone or 107 from a landline.
 
More fire safety tips are available here: https://bit.ly/3a6olBX 

Please note: 
Eskom’s blackouts typically cause power faults due to nuisance tripping and increased service requests.

Please wait at least 30 minutes before logging a service request alerting the City that the power in your area has not come back after load-shedding. Sometimes, the issue is already being resolved. City teams will do their best to attend to any outages as soon as possible. 
 
City’s service channels (please only use one channel and don't log the same request multiple times):
SMS: 31220 (standard charges apply)
Email: power@capetown.gov.za
Online: www.capetown.gov.za/servicerequests
 
Be energy wise
• Turn the geyser temperature down to 60°C. 
• For more tips: https://savingelectricity.org.za/
 
 
End


Published by:
City of Cape Town, Media Office

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