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City’s Driving Licence Testing Centres committed to service delivery <p>The City’s 18 DLTCs started reopening from June last year , after being closed to the public in terms of the national COVID-19 lockdown. During the latter part of last year, numerous centres have had to suspend operations. </p><p>​All the backlogs created by the hard lockdown last year have been cleared and the DLTCs are currently offering full services for all applications. New backlogs are unfortunately created each time a DLTC has to close due to COVID-19 exposure of staff. To increase capacity at the DLTCs, the City of Cape Town this week approved additional funding of R10.8 million on the adjustment budget, to assist with the extension of operational hours to deal with the  increase in demand.</p><p>‘Our officers had to deal with all the challenges posed by the COVID-19 pandemic, but they are committed to service delivery and  are doing their level best to assist all applicants.  The centres re-opened in August last year and the focus at the time was to prioritise the backlog and although some centres had limited capacity, officers provided the best possible service under difficult circumstances ,' said the Mayoral Committee Member for Safety and Security, Alderman JP Smith.<br> <br>The basket of services available to the public at DLTCs include renewal of driving licences, applications for learner and driver licences, foreign driving licence conversions, renewal of Professional Driving Permits (PrDPs) and applications for duplicate learner licences.</p><p>The amount of transactions processed for the last four months of 2020  included:</p><ul><li>Learners licence applications – 56 742</li><li>Driving licence applications – 41 174</li><li>Learners licences issued – 35 336</li><li>Temporary driving licences issued– 58 650</li><li>PrDPs applications – 18 149</li><li>Driving licence renewals – 98 232</li></ul><p>The public should note that there is still a possibility that some DLTCs could close due to staff members being exposed to COVID-19. In the event of a temporary closure, the staff have to vacate the building immediately and notify all those in the facility, including customers.  The affected  DLTC will be subjected to a deep clean and full sanitisation before reopening. All driver tests and learner appointments are then rescheduled with the applicants. It is therefore very important that the information on the application form is accurate.</p><p>The City’s Traffic Service receives a lot of questions with regards to cards that expired and extensions granted. The following applies;  if a driving licence card,  PrDP, temporary driving license and learners licence expired between 26 March 2020 and 31 December 2020, an automatic extension is granted until the 31 August 2021.</p><p>‘The City is very much aware of requests for online applications, especially as residents steer away from crowded places and prefer to do online transactions as far as possible. In this regard, the City is waiting on approval from the Western Cape Provincial Administration regarding online applications for learners and driving licence appointments,’ said Alderman Smith. <br> <br>There is no online system for the renewal of a driving licence card. The driving licence renewal must still be done in person.<br> <br>The Western Cape Provincial Government and National Government have indicated a rollout of a pilot project with the City as soon as the challenges with the implementation of a online system are ironed out. </p><p>All the DLTCs are open during the week from 08:00 – 15:30.  Saturday operating times are from 08:00 – 12:30. DLTCs at Somerset West, Goodwood, Parow,  Milnerton, Fish Hoek and Gallows Hill further extended operating hours with Hillstar and  New Ottery open on a Sunday from 08:00 – 12:00. The City’s Traffic Service  will publish an updated list once confirmed.</p><p>For a list of DLTCs and the relevant contact details please visit: <a href=""></a><br> <br> <br> End</p>2021-01-20T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#2c9e744d-8c45-4804-a565-287d4a8641ad;L0|#02c9e744d-8c45-4804-a565-287d4a8641ad|DLTC;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#ecdb837a-f461-4900-9a90-e7ea877d2ed9;L0|#0ecdb837a-f461-4900-9a90-e7ea877d2ed9|gallows hill;GP0|#d580265b-7310-4b5a-8501-3923b5a6294e;L0|#0d580265b-7310-4b5a-8501-3923b5a6294e|Fish Hoek10

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