Skip to content





City partners with SWAN Forum to host first international smart water metering workshop in February<p style="text-align:justify;">SWAN is a leading global non-profit and membership based organisation, which brings together water utilities, industry experts, and innovative solution suppliers to promote and accelerate the adoption of smart data-driven solutions in water, wastewater, and stormwater networks worldwide.<br></p><p style="text-align:justify;">The purpose of the targeted SWAN-Cape Town workshop is to gain insights from both local and international experts on the value-add benefits and opportunities behind smart water metering, as you move along various phases from scoping to implementation. The timing of the event entitled 'Unlocking the Water Utility AMI Journey' is ideal, as the City embarks on its journey of putting smart water meters into place soon.<br></p><p style="text-align:justify;">'In the current 2023/24 financial year, the Directorate is investing R25 million into progressing the development of the smart water metering program. Consultants have been appointed to assist in completion of the design phase, in preparation for the next stages of tendering and roll out,' said Councillor Zahid Badroodien, Mayoral Committee Member for Water and Sanitation.<br></p><p style="text-align:justify;">The City of Cape Town joined as a SWAN member in 2019, after scoping and feasibility studies began for the use of smart water meters. The need was identified as part of a business enhancement project, which subsequently resulted in the establishment of the Water and Sanitation Directorate's Customer Services Branch.<br></p><p>'Considering the smart water metering project's scale and complexity, a 15-year expenditure plan of more than R5 billion is anticipated. The Water and Sanitation Directorate's goals for communication at this point, are to raise awareness about this pioneering initiative and to disseminate information about the advantages of using smart metering technology. Once implemented, it will help customers track their spend on water bills and contribute towards Cape Town becoming a water-sensitive City,' said Councilor Badroodien.<br></p><p>A line up of panel discussions with experts from Namibia, Ghana, Spain, Australia, and US are included in the upcoming three-day workshop programme, which has also provided for participation from the general public through limited ticket sales. For more information, visit <a href=""></a><br></p><p><strong>What is smart water metering?</strong></p><p>Smart water metering comprises a smart meter that is programmed to take readings at a predetermined time interval (e.g. hourly). It then sends those readings securely, via a data communications system to a central server.<br></p><p>Those readings can then be used for many purposes including: monthly billing, water consumption analysis, calculating supply area water balances, loss identification, and other benefits for both the customer and the water utility. The meter also has the ability to instantly identify and notify users of incidents such as tampering, battery loss, or leaks.<br></p><p><strong>What is the benefit to residents?</strong></p><p>Residents of the City of Cape Town will greatly benefit from such a system, as it provides for more predictable and regular water and sanitation bills, virtually eliminating the need for reading estimations. Through a web app, residents would have access to hourly data on water consumption as well as timely warnings about potential water leaks to prevent waste and save on expensive water bills.<br></p><p><strong>What are the timelines for implementing smart metering in Cape Town?</strong></p><p>Currently in the design phase, the City is scheduled to roll out smart water metering from 2025 and continue until 2037. This will allow all water meters to be replaced over time, in an affordable and sustainable manner, throughout the City. Initially, business and industrial customers will be prioritised, as well as customers with higher usage. Roll out will eventually shift to include the majority of residential customers<br></p><p><strong>What are the costs involved for customers?</strong></p><p>Property owners will not incur any costs when the new smart water meters are installed in place of the existing ones. The owner will only be responsible for the cost of meter installation as part of the utilities connection when new properties are developed and sold.<br></p><p>For more information on the SWAN Workshop and how to join visit <a href=""></a><strong> </strong></p>2024-01-08T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#424fbb2f-e27c-44db-b853-dbbdb893d37a;L0|#0424fbb2f-e27c-44db-b853-dbbdb893d37a|Water;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb1Media Office, City of Cape Town0

You have disabled JavaScript on your browser.
Please enable it in order to use City online applications.