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City online booking system opens in Strand and Brackenfell<p>​Customers are encouraged to make use of the online booking system when planning to visit a City customer office. More than 24 478 customers have taken advantage of the convenient service since its launch in September 2022.<br></p><div>‘The City continues to improve on its services as far as possible. It is our mission to provide a seamless customer experience at all customer offices and we look forward to rolling out this service to the remaining customer offices in the metro.</div><div><br></div><div>‘The online booking system is available at 15 municipal customer offices, including motor vehicle registration and licensing offices, with Strand and Brackenfell being the newest additions. These offices are two of our busier offices and it will greatly assist residents with planning their visits.</div><div><br></div><div>‘An appointment can be made on the City’s website and it is accessible on all mobile devices, which provides convenient access on the go,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.</div><div><br></div><div>Residents may access the City’s online booking system at <a href=""></a> to book an appointment for motor vehicle licence renewals as well as for account payments and queries. See this short YouTube video <a href=""></a> to see how you can do so.</div><div><br></div><div><strong>For account payments:</strong></div><div>• Online: <a href=""></a> or <a href=""></a></div><div>• EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference</div><div>• Retailers: Checkers, Pick n Pay, Shoprite, Spar and Woolworths</div><div>• e-Services: Use the City’s online e-services portal<br></div><div>• ATM: contact your bank to add the City as an ATM beneficiary</div><div>•QR code payments - for more information on QR code payments, please see the user’s guide: <a href=""></a></div><div><br></div><div><strong>Register on e-Services</strong></div><div>• Renew vehicle licences</div><div>• Submit water/electricity readings</div><div>• Pay municipal accounts online (debit order payment option, only)</div><div>• View current account and account history<br></div><div>• Apply to receive accounts via email<br></div><div>• Log service requests<br></div><div> <br></div><div><strong>To register for e-Services visit:</strong> <a href=""> </a></div><div><br></div><div><strong>Note to broadcasters: an audio clip is available for download:</strong><a href=""></a></div><div>  </div><div><br></div><div><strong>End</strong></div><div> <br></div>2024-02-16T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#e2c4d983-bbfc-4d41-ae56-89aacd57eb6e;L0|#0e2c4d983-bbfc-4d41-ae56-89aacd57eb6e|walk-in centre;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#616d06d3-df1e-4f8f-8f3f-46854851d694;L0|#0616d06d3-df1e-4f8f-8f3f-46854851d694|Finance;GP0|#50f6b37b-a5b5-416c-9b53-6012c361eb0d;L0|#050f6b37b-a5b5-416c-9b53-6012c361eb0d|motor licence number;GP0|#03d69acb-c118-4fe5-be14-82cc3f4d99e6;L0|#003d69acb-c118-4fe5-be14-82cc3f4d99e6|Motor Vehicle Licensing Department10

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