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City celebrates graduation of Cape Skills Project call centre traineesCity celebrates graduation of Cape Skills Project call centre trainees<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Budget-Header.jpg" style="BORDER:0px solid;" /><p>Media Statement by the City's Mayoral Committee Member for Economic Growth, Alderman James Vos</p><p><strong><em>This week, I had the opportunity to officiate at the Cape Skills and Employment Accelerator Project in celebrating the graduation of the first cohort of call centre industry trainees from the programme. </em></strong><strong>More than 4 000  international-facing call centre jobs have been created in Cape Town this year.</strong>​<br></p><p>​</p><span><p>The graduates were previously unemployed youths who had signed up for on-the-job training at call centres in and around Cape Town. </p><p> </p><p>The project, which is funded primarily by the City and the National Skills Fund and facilitated by the City's Special Purpose Vehicle, CapeBPO, is a first for a municipality and was designed to ensure skills pipelines for high-growth industries that will drive demand. <br></p> <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Centre/capeskills1.jpg" class="responsive" alt="" style="width:797px;" /> </figure>​​</span><span><p>In my address to the graduates, I said that their newly acquired skills have earned them a spot in the booming local call centre industry. I further highlighted that South Africa was, for the second consecutive year, voted 'the most favoured offshore CX delivery location in 2022' by executives in the demand markets of Australia, Canada, France, Germany, Italy, Spain, the UK, and the USA. With Cape Town accounting for 65% of the country's industry market share, opportunities are wide open. </p> <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Centre/capeskills2.jpg" class="responsive" alt="" style="width:797px;" /> </figure>​​</span><span><p>Between January and September this year, 4 100 new international-facing call centre jobs have been created in Cape Town. Together with domestic-facing clients, more than 70 000 people now work in the sector in Cape Town and in 2021, the international BPO market operating in the city contributed around R14 billion to the local economy. With more companies scheduled to set up operations in Cape Town in the coming months, the call centre industry's contribution to the local economy can only grow. </p> <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Centre/capeskills3.jpg" class="responsive" alt="" style="width:797px;" /> </figure>​​</span><span><p>To apply for a spot in the programme, register on the <a href="https://talent.skillspassportsa.co.za/pools/">Skills Portal</a> platform.</p><p> </p><p>Successful applicants are then selected for a 12-month programme with CapeBPO, during which time they receive accredited training, a monthly stipend and workplace experience at employer sites in Cape Town.<br></p> <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Centre/capeskills4.jpg" class="responsive" alt="" style="width:797px;" /> </figure>​​</span><p><strong>End</strong><br></p>2022-10-25T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#c0d99b9f-f5aa-458f-bdef-1685f35940c9;L0|#0c0d99b9f-f5aa-458f-bdef-1685f35940c9|skills development;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GPP|#e4c39f44-d1ff-4309-9847-312eaa00a0df;GP0|#c90f539a-b8d8-4b0b-b2bc-828b0f981471;L0|#0c90f539a-b8d8-4b0b-b2bc-828b0f981471|Call Centre;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#290483af-dc81-4ec3-8f05-c3457f11c848;L0|#0290483af-dc81-4ec3-8f05-c3457f11c848|achievements and awards;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb10

 

 

Cape Town’s Integrated Development Plan (IDP) 2017 - 2022​​​​​​​Cape Town’s Integrated Development Plan (IDP) 2017 - 2022​​​​​​​An overview of the City’s Integrated Development Plan (IDP).<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Integrated-Development-Plan-Header.jpg" style="BORDER:0px solid;" />GP0|#ff1f5b5a-f062-4989-b7f8-b57ada05f70a;L0|#0ff1f5b5a-f062-4989-b7f8-b57ada05f70a|The City’s IDP 2017-2022;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#58f302a7-f7df-4ca8-a4cc-c321f4c57e0d;GPP|#2ad5ede6-473c-4550-a932-aabda12143b1;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711;GP0|#1ad9a657-d09a-49fe-9c0a-c948b3a5e5ad;L0|#01ad9a657-d09a-49fe-9c0a-c948b3a5e5ad|The City's IDP 2017-2022;GPP|#0fa98455-3bf7-4738-b07c-8db7b211a6df;GPP|#d3f3e0bd-5b83-4c1f-845c-7e13f8f4e17d;GPP|#af370586-9ba3-404a-9d6e-02066ca42752;GP0|#57be5e69-9793-4ad1-9850-2ff8186556b6;L0|#057be5e69-9793-4ad1-9850-2ff8186556b6|The City’s IDP 2017-2022;GPP|#47b2d3de-463f-44d1-a1f7-1c0ae7779b1d;GPP|#fdaaa5aa-bac4-497d-b6ea-347f228ec59d;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;GP0|#4ce9eb03-5745-4cdc-8697-248215f2e57a;L0|#04ce9eb03-5745-4cdc-8697-248215f2e57a|The City’s IDP 2017-2022;GPP|#4d609f4b-5ef8-4d26-a00e-98d854d00a11;GPP|#117084d9-e07b-4e3c-a6aa-d2badf907d64;GP0|#bd46fc95-91e2-4109-ac19-25adcb77c70f;L0|#0bd46fc95-91e2-4109-ac19-25adcb77c70f|The City’s IDP 2017-2022;GPP|#df990a42-3326-459e-96a2-55728312bc61;GPP|#8e28a3fa-1ff1-4fbd-ada3-4befc9119617;GP0|#019c0637-c26d-4db9-9127-6d5abed0949b;L0|#0019c0637-c26d-4db9-9127-6d5abed0949b|The City’s IDP 2017-2022;GPP|#680cbe13-3334-40b6-9ef6-8f126e3a71b2;GPP|#d01efebf-2396-4714-ace2-b0ada5ba6962
Heritage information and resourcesHeritage information and resourcesOur well-maintained heritage database and preserved heritage records are available to the public in a number of ways.<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Heritage%20Information%20Resources%2c%20Maps%20And%20Displays%20Header.jpg" style="BORDER:0px solid;" />GP0|#f9a1afbf-0c3e-41ba-ae20-94f6f15a9403;L0|#0f9a1afbf-0c3e-41ba-ae20-94f6f15a9403|Heritage information and resources;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#b0285696-285a-478d-9edd-44cbd43c6cc1;GPP|#b9188e62-cf1a-433d-a10c-06e34a7d1593;GPP|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;GP0|#86dd7391-47ad-4a12-8a14-a3f7819efed6;L0|#086dd7391-47ad-4a12-8a14-a3f7819efed6|Heritage information and resources;GPP|#c33557cc-ff47-42c3-a36e-c87bd87776e6;GPP|#b61ba3b6-e2ed-4500-bee7-e523686ba8bf;GPP|#af370586-9ba3-404a-9d6e-02066ca42752
Walking heritage tours of the cityWalking heritage tours of the cityTips and resources for you to walk and explore our beautiful city and its unique natural and cultural heritage.<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Walking%20Heritage%20Tours%20Of%20The%20City%20Header.jpg" style="BORDER:0px solid;" />GP0|#4a4256ce-c7cc-46e5-ab7b-70b8165e866a;L0|#04a4256ce-c7cc-46e5-ab7b-70b8165e866a|Walking heritage tours of the city;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#18e3b27f-e26a-409d-a7d2-460e88db0868;GPP|#b9188e62-cf1a-433d-a10c-06e34a7d1593;GPP|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;GP0|#bd035180-fb82-4722-9bbe-5edccbcf30b1;L0|#0bd035180-fb82-4722-9bbe-5edccbcf30b1|Walking heritage tours of the city;GPP|#b2147315-03b2-467a-9465-7fa1f64011be;GPP|#b61ba3b6-e2ed-4500-bee7-e523686ba8bf;GPP|#af370586-9ba3-404a-9d6e-02066ca42752
Keep our public places clean Keep our public places clean The City provides a number of public cleaning services that you can contact to help keep our public places clean.<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Keep%20our%20public%20places%20clean%20Header.jpg" style="BORDER:0px solid;" />GP0|#aa2e8ab1-9bfe-47e1-9f46-ad40744a8a10;L0|#0aa2e8ab1-9bfe-47e1-9f46-ad40744a8a10|Keep our public places clean;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#69af3a35-ae90-45eb-8557-9dcd3cb9880b;GPP|#36dcb5fe-6bfc-4ae9-92d7-8bd08d1f6414;GPP|#af370586-9ba3-404a-9d6e-02066ca42752;GP0|#2df1aee9-5456-437c-98fd-f962fe5ac954;L0|#02df1aee9-5456-437c-98fd-f962fe5ac954|Keep our public places clean;GPP|#298f5623-1943-427a-bf3d-e9ccff072bec;GPP|#4a553a67-2cba-4911-9745-a724e38b645a

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