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City asks Eskom not to close its service hubs City asks Eskom not to close its service hubs <img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Former%20Mayors%20Header.jpg" style="BORDER:0px solid;" /><p>​<strong>STATEMENT BY THE CITY'S MAYORAL COMMITTEE MEMBER FOR ENERGY, COUNCILLOR BEVERLEY VAN REENEN </strong><br></p><p>It has come to the City's attention that Eskom intends to permanently close its community service centres "service hubs" from 28 June 2024. </p><p>On 14 June, during the last quarterly bilateral meeting between the City and Eskom, I expressed my concern about the closure plans and the impact on customers in Eskom-supply areas. </p><p>It is our expressed view that the permanent closure of service hubs without adequate measures in place for all communities will affect access to electricity services for many Cape Town residents, particularly for the most vulnerable communities who rely on Eskom's frontline services. </p><p>In the recent Eskom and City meeting, the City was informed that Eskom intends on ramping up public education on its Alfred chatbot for fault reporting and that there would be a USSD code option for customers who do not have access to the Alfred chatbot. While we welcome those measures in principle, the City is not convinced that they will provide sufficient access to all communities. </p><p>The City has seen a notable increase in Eskom-related complaints to City customer channels and many of our elected public representatives as well as City staff end up grappling with those service requests, often having to appease irate communities for Eskom-matters. The City believes the permanent closure of service hubs could not only worsen the situation, but could also lead to public unrest. It is within that context that we ask for an immediate suspension of Eskom's decision to close service hubs from 28 June 2024. </p><p>The City remains committed to working with Eskom in areas of common interest, particularly as it relates to public services and the discussion on electricity supply boundaries. It is our firm belief that by working together, we can do more for all residents and in that spirit, I would like to request an urgent meeting with you to discuss Eskom's decision to permanently close its service hubs. </p><p><strong>City supplied areas vs Eskom supply</strong></p><p>Some areas in the metro are supplied with electricity directly by Eskom and others by the City. This is not something which is determined by the City but under national legislation. While the City values service delivery to residents, there are limits to what the City or its representatives can achieve, as Eskom is a national entity and does not fall within the control of the City. The supply areas are established under the National Electricity Regulation Act via the National Energy Regulator of South Africa (Nersa) issued Distribution Licences. The Eskom distribution licence defines the Eskom supply area within the City and the City's distribution licence defines the City's supply area.</p><p>The City notes Eskom's public statement that it intends to pursue a South African Local Government Association process relating to a framework regarding supply areas nationally. The City believes this is aligned to what is needed in Cape Town, and will continue to engage Eskom regarding initiating a feasibility study to set out the scenarios for potential handover of supply areas in the metro.</p><p> <br></p><p><strong>End</strong></p><p> </p><p><br></p>2024-06-25T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#b195be29-9300-4dc7-ac99-92629ce847ac;L0|#0b195be29-9300-4dc7-ac99-92629ce847ac|electricity;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#c939220c-f64a-463e-82d5-22b9981ccb0e;L0|#0c939220c-f64a-463e-82d5-22b9981ccb0e|Eskom;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb10

 

 

Cape Town’s Integrated Development Plan (IDP) 2017 - 2022​​​​​​​Cape Town’s Integrated Development Plan (IDP) 2017 - 2022​​​​​​​An overview of the City’s Integrated Development Plan (IDP).<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Integrated-Development-Plan-Header.jpg" style="BORDER:0px solid;" />GP0|#ff1f5b5a-f062-4989-b7f8-b57ada05f70a;L0|#0ff1f5b5a-f062-4989-b7f8-b57ada05f70a|The City’s IDP 2017-2022;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#58f302a7-f7df-4ca8-a4cc-c321f4c57e0d;GPP|#2ad5ede6-473c-4550-a932-aabda12143b1;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711;GP0|#1ad9a657-d09a-49fe-9c0a-c948b3a5e5ad;L0|#01ad9a657-d09a-49fe-9c0a-c948b3a5e5ad|The City's IDP 2017-2022;GPP|#0fa98455-3bf7-4738-b07c-8db7b211a6df;GPP|#d3f3e0bd-5b83-4c1f-845c-7e13f8f4e17d;GPP|#af370586-9ba3-404a-9d6e-02066ca42752;GP0|#57be5e69-9793-4ad1-9850-2ff8186556b6;L0|#057be5e69-9793-4ad1-9850-2ff8186556b6|The City’s IDP 2017-2022;GPP|#47b2d3de-463f-44d1-a1f7-1c0ae7779b1d;GPP|#fdaaa5aa-bac4-497d-b6ea-347f228ec59d;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;GP0|#4ce9eb03-5745-4cdc-8697-248215f2e57a;L0|#04ce9eb03-5745-4cdc-8697-248215f2e57a|The City’s IDP 2017-2022;GPP|#4d609f4b-5ef8-4d26-a00e-98d854d00a11;GPP|#117084d9-e07b-4e3c-a6aa-d2badf907d64;GP0|#bd46fc95-91e2-4109-ac19-25adcb77c70f;L0|#0bd46fc95-91e2-4109-ac19-25adcb77c70f|The City’s IDP 2017-2022;GPP|#df990a42-3326-459e-96a2-55728312bc61;GPP|#8e28a3fa-1ff1-4fbd-ada3-4befc9119617;GP0|#019c0637-c26d-4db9-9127-6d5abed0949b;L0|#0019c0637-c26d-4db9-9127-6d5abed0949b|The City’s IDP 2017-2022;GPP|#680cbe13-3334-40b6-9ef6-8f126e3a71b2;GPP|#d01efebf-2396-4714-ace2-b0ada5ba6962
Heritage information and resourcesHeritage information and resourcesOur well-maintained heritage database and preserved heritage records are available to the public in a number of ways.<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Heritage%20Information%20Resources%2c%20Maps%20And%20Displays%20Header.jpg" style="BORDER:0px solid;" />GP0|#f9a1afbf-0c3e-41ba-ae20-94f6f15a9403;L0|#0f9a1afbf-0c3e-41ba-ae20-94f6f15a9403|Heritage information and resources;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#b0285696-285a-478d-9edd-44cbd43c6cc1;GPP|#b9188e62-cf1a-433d-a10c-06e34a7d1593;GPP|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;GP0|#86dd7391-47ad-4a12-8a14-a3f7819efed6;L0|#086dd7391-47ad-4a12-8a14-a3f7819efed6|Heritage information and resources;GPP|#c33557cc-ff47-42c3-a36e-c87bd87776e6;GPP|#b61ba3b6-e2ed-4500-bee7-e523686ba8bf;GPP|#af370586-9ba3-404a-9d6e-02066ca42752
Walking heritage tours of the cityWalking heritage tours of the cityTips and resources for you to walk and explore our beautiful city and its unique natural and cultural heritage.<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Walking%20Heritage%20Tours%20Of%20The%20City%20Header.jpg" style="BORDER:0px solid;" />GP0|#4a4256ce-c7cc-46e5-ab7b-70b8165e866a;L0|#04a4256ce-c7cc-46e5-ab7b-70b8165e866a|Walking heritage tours of the city;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#18e3b27f-e26a-409d-a7d2-460e88db0868;GPP|#b9188e62-cf1a-433d-a10c-06e34a7d1593;GPP|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;GP0|#bd035180-fb82-4722-9bbe-5edccbcf30b1;L0|#0bd035180-fb82-4722-9bbe-5edccbcf30b1|Walking heritage tours of the city;GPP|#b2147315-03b2-467a-9465-7fa1f64011be;GPP|#b61ba3b6-e2ed-4500-bee7-e523686ba8bf;GPP|#af370586-9ba3-404a-9d6e-02066ca42752
Keep our public places clean Keep our public places clean The City provides a number of public cleaning services that you can contact to help keep our public places clean.<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Keep%20our%20public%20places%20clean%20Header.jpg" style="BORDER:0px solid;" />GP0|#aa2e8ab1-9bfe-47e1-9f46-ad40744a8a10;L0|#0aa2e8ab1-9bfe-47e1-9f46-ad40744a8a10|Keep our public places clean;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#69af3a35-ae90-45eb-8557-9dcd3cb9880b;GPP|#36dcb5fe-6bfc-4ae9-92d7-8bd08d1f6414;GPP|#af370586-9ba3-404a-9d6e-02066ca42752;GP0|#2df1aee9-5456-437c-98fd-f962fe5ac954;L0|#02df1aee9-5456-437c-98fd-f962fe5ac954|Keep our public places clean;GPP|#298f5623-1943-427a-bf3d-e9ccff072bec;GPP|#4a553a67-2cba-4911-9745-a724e38b645a

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