Skip to content





Always use an accredited plumber for household leaks and water installations<p>In order to maintain the plumbing requirements in Cape Town, a plumber must be qualified and have obtained a trade certificate from an approved training institution. Using an accredited plumber comes at great benefit to the property owner, which includes: <br></p><ul><li>Preventing cross-connections between stormwater and sewer systems;</li><li>using long-lasting, high-quality materials on the job site; and </li><li>adhering to the City's water bylaws.</li></ul><p> An accredited plumber is trained to ensure that the relevant SANS codes of practice, the City's Water By-Law 2010 and the Water Amendment By-Law 2018, as well as the National Building Regulations and Building Standards Act 103 of 1977, are all followed.<br></p><p>'We recommend that property owners hire accredited plumbers to install water and sanitation systems, as well as to fix plumbing issues in their homes or businesses. In the long run, this will only save you time and money.<br></p><p>'It will also assist the City to manage water loss and reduce illegal connections, which could pose a risk to the City's interconnected drinking water,' said the City's Mayoral Committee Member for Water and Sanitation, Councillor Zahid Badroodien.<br></p><p>Property owners are encouraged to be mindful that they have a legal requirement to use an accredited plumber in these specific circumstances: </p><ul><li>New and altered, hot water cylinder installations;</li><li>New and altered water installations (i.e. pipes, valves and fittings, etc.); and</li><li>Alternative water supply (AWS) Installations.<br></li></ul><p><strong>How to obtain a valid Certificate of Approval (CoA) for water installations</strong></p><p>The City has an established Water Inspectorate Unit, which monitors the issuing of Certificates of Approval for new/altered water installations. This service is offered at no cost to property owners and gives comfort that water installations are sound. <br></p><p><strong>To obtain a valid CoA, your accredited plumber is required to follow these steps:</strong></p><p>1.     Send an email to <a href=""></a> to notify the City, prior to commencement of any new or altered water installations. <br></p><p>2.     Complete a CoA form and send an email to <a href=""></a>, to notify the City upon completion of any new or altered water installation. See link <a href=""></a> to download the latest CoA form, or visit the City's website for more information.<br></p><p><strong>Residents should note:</strong></p><p><strong><em>(i)</em></strong><strong><em>              </em></strong><strong><em>Applicants must allow at least two (2) working days between sending notification of completion of a water installation and the requested inspection date and time.</em></strong></p><p><strong><em>(ii)</em></strong><strong><em>            </em></strong><strong><em>The property owner needs to arrange for the City of Cape Town's District Water Inspector to have access to the property, at the requested date and time of inspection. </em></strong></p><p><strong><em>(iii)</em></strong><strong><em>          </em></strong><strong><em>A Certificate of Approval (CoA) can only be issued once the City determines that all conditions and compliance requirements are met.</em></strong></p><p>3.     Alternatively, call 0860 103 089 to log a call for a water installation inspection.<br></p><p>Should you require any additional information or clarity, please do not hesitate to contact the District Water Inspector of your area. Their contact details are provided in the Endorsement Letter issued to property owners, subsequent to the approval of their building plans. <br></p><p><strong> </strong></p><p><strong>End</strong></p>2024-01-15T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#424fbb2f-e27c-44db-b853-dbbdb893d37a;L0|#0424fbb2f-e27c-44db-b853-dbbdb893d37a|Water;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#3d011265-de07-433d-80f0-16869002aeeb;L0|#03d011265-de07-433d-80f0-16869002aeeb|plumber1Media Office, City of Cape Town0

You have disabled JavaScript on your browser.
Please enable it in order to use City online applications.