Our service facilities

Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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City libraries offer unique study spaces

Our libraries are more than knowledge hubs and are going the extra mile to ensure matric learners have as much resources as possible ahead of their final exams

<p></p><p>'Our libraries are more than knowledge hubs and are going the extra mile to ensure matric learners have as much resources as possible ahead of their final exams. While libraries provide a safe space to study, some have set aside their halls or other open spaces to ensure quieter areas conducive to swotting. For many learners, the library is the only place where they can study without interference or the hustle and bustle of their daily and family lives,' said Mayoral Committee Member for Community Services and Health, Councillor Patricia van der Ross.</p><p>The City's libraries also offer study guides and past matric exam papers, while others provide a matric support group and reference sections.</p><p>Some of the libraries with matric exam specific resources are listed here: <a href="https://bit.ly/3run2G4">https://bit.ly/3run2G4</a>. </p><p> </p><p>Visit your nearest library to find out what is available for matric learners and other students.</p><p> </p><p>'This is the last dash before the finish line and I want to wish all our learners the best as they work towards their goals. I encourage our matric learners to make use of the spaces, resources and opportunities presented by our libraries.</p><p> </p><p>'Vandalism and theft remain a challenge and the impact and implications for those learners who depend on the facility is far-reaching and goes beyond the damage caused. Libraries play a critical role in providing information and support for education and I want to implore our communities to take ownership of these facilities and look after them for this generation and the next,' said Councillor van der Ross.</p><p>Report any suspicious behaviour to the City's Public Emergency Communication Centre by dialling 107 from a landline or 021 480 7700 from a cellphone.</p><p> </p><p><br></p>

2023-10-01T22:00:00Z

Month end emergency and enforcement statistics climb

The City's Public Emergency and Communication Centre (PECC) recorded 2 396 incidents, nearly as many as the 2 671 recorded over the long weekend.

<p>The City's Public Emergency and Communication Centre (PECC) recorded 2 396 incidents, nearly as many as the 2 671 recorded over the long weekend.</p><p style="text-align:justify;">'This past weekend 113 motor vehicle and pedestrian accidents were recorded by the PECC, an increase of more than a third compared to last weekend when severe weather impacted statistics. The increase is once again proof of the recklessness on our roads at month end. The centre also recorded 317 noise nuisance complaints and 277 incidents of assault. In addition, officers made 77 arrests for drunk driving which is an increase of five week-on-week.</p><p style="text-align:justify;">'This may seem like a small number, but drunk driving continues to ruin lives and careers. Weekends are clearly for partying, throwing caution to the wind and letting it influence decision-making. Those decisions can have detrimental consequences and I want to encourage motorists and residents to consider those before letting alcohol take over. Our officers will continue to make arrests to ensure the safety of everyone,' said Mayoral Committee Member for Safety and Security, Alderman JP Smith.</p><p style="text-align:justify;">In general enforcement efforts, the City's enforcement agencies made 278 arrests in the past week, and issued traffic and by-law fines.</p><p style="text-align:justify;">The City's Law Enforcement Department made 177 arrests, and issued 3 773 notices for various transgressions.</p><p style="text-align:justify;">Their Metro Police Counterparts made 101 arrests, including 15 for driving under the influence; issued 2 478 fines for traffic and by-law transgressions, and confiscated numerous items including 202 packets of counterfeit digarettes, tik, mandrax, dagga and crystal meth.</p><p>Cape Town Traffic Services arrested 67 suspects, including 62 for driving under the influence and five for reckless and negligent driving.</p><p>Officers also recorded 26 259 speeding offences, issued 18 328 fines for various traffic violations, impounded 199 public transport vehicles and executed 1 995 warrants of arrest.</p><p> </p><p><strong>En</strong><strong>d</strong></p><p><br></p>

2023-10-01T22:00:00Z

Zandvlei estuarine management plan available for public comment

The City of Cape Town encourages residents and interested and affected parties to comment on the draft management plan for the Zandvlei Estuary in Muizenberg.

<p></p><span><p>The Zandvlei Estuary – the point where Zandvlei meets the False Bay ocean in Muizenberg – has a catchment area of 92km². The estuary is highly modified, a temporarily open-closed system, and impacted by the surrounding urban suburbs of Constantia, Plumstead, Tokai, Retreat and Muizenberg that drain into the catchment.</p><p> </p><p>The City's Environmental Management Department is responsible for the management of the estuary and must develop an Estuarine Management Plan (EMP) that assesses its current state and determines management and monitoring actions. </p><p> </p><p>The EMP is a strategic planning document that must be updated every five years, and the public now has the opportunity to comment on the latest review.<br></p> <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Zandvlei%20Estuarine%20.jpg" class="responsive" alt="" style="width:1172px;" /> </figure></span><span><p><strong>Zandvlei</strong></p><ul><li>Is a 2,5km long, shallow estuarine system, and is 0,5km wide at its widest point</li><li>Receives flows from the Keysers, Sand and Westlake rivers</li><li>Has a long history of alteration and management since the establishment of the Simon's Town railway line across the estuary in the 19<sup>th</sup> century, and further alterations in the early 1970s </li><li>Is a popular recreational waterbody with water-based activities including canoeing, yachting, paddle-boarding, angling etc.</li><li>Is a critical nursery area for marine fish species, and provides a habitat for waterbirds such as waterfowl and waders</li><li>Receives significant quantities of polluted and poor quality runoff from the urban catchment</li></ul><p> </p><p>'The Zandvlei estuary is the last truly functional estuary on the False Bay coast, and it is vital from an ecological, social and economic perspective that we conserve this asset. It is possible with good management, targeted remediation and rehabilitation to reduce the nutrient build-up in the vlei. By improving the mouth management, we can enhance the estuary's connection with the ocean, and rehabilitate the terrestrial and wetland areas that border the vlei,' said the City's Deputy Mayor and Mayoral Committee Member for Spatial Planning and Environment, Alderman Eddie Andrews.<br></p> <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Zandvlei%20Estuary%202.jpg" class="responsive" alt="" style="width:1066px;" /> </figure></span><p>The revised estuary management plan provides short-, medium-, and long-term management priorities and actions to maintain and enhance the estuarine function; protect the critical biodiversity and existing urban infrastructure bordering the vlei; and enable recreational and educational uses for current and future generations.</p><p> </p><p>'The quality of inflow from the catchment area, and sewage spills related to infrastructure failure and load-shedding, pose the biggest threats to the estuary's water quality and overall health. The City is committed to addressing these challenges. We also note the priority action items listed in the revised plan, among which the proposal to dredge the marine sediments from the lower channel, the development of sewer pump station protocols to manage surcharge and failure events, the installation of back-up power for sewage pump stations in the catchment area, enforcement of residential, agricultural and commercial compliance in the wider catchment in accordance with the City's stormwater by-laws, and to monitor runoff from sources such as agricultural areas and golf courses.</p><p> </p><p>'I encourage residents, the immediate community, recreational users, businesses and interested and affected parties to read the draft revised plan, and to submit comments. We are eager to receive your input on this very important plan that has been revised to help us improve the Zandvlei Estuary, its health and water quality over time,' said Alderman Andrews. </p><p> </p><p>The draft plan is available on the City's website at: <a href="http://www.capetown.gov.za/haveyoursay" target="_blank">www.capetown.gov.za/haveyoursay</a>. </p><p> </p><p>The commenting period closes on 30 November 2023. </p><p> </p><p><strong>End</strong></p><p> </p><p><br></p>

2023-09-30T22:00:00Z

Cape Town hosts milestone 45th edition of the Loeries

The largest gathering of Africa and the Middle East brand communications and creative industry – the Loeries Creative Week – is back.

<div>For a third consecutive year, Cape Town is the host city for the festival which brings together the very best in the industry for a week of networking, celebration and recognition of great work.</div><div> </div><div>In celebration of 45 years of creative excellence and innovation, this year’s theme – Blood, Sweat and Tears – embodies the tough conditions that the brand communications industry has weathered over the past few years.</div><div> </div><div>Cape Town is home to many extraordinary creatives and for the third consecutive year, the City of Cape Town is a proud partner of Africa and the Middle East’s prestigious creative festival. </div><div><br></div><div>District Six will once again be the main hub for Loeries Creative Week, which runs over five days from 2 to 6 October 2023.</div><div> </div><div>Renowned for its top-tier masterclasses, Loeries Creative Week brings about 8 000 innovative thinkers together from over 20 countries to explore cutting-edge trends from key organisations and industry leaders.</div><div> </div><div>‘The Loeries is the apex of creative excellence in Africa and the Middle East and we are thrilled to be hosting the 45th edition of the Loeries in our vibrant city. This also strengthens Cape Town’s reputation as a creative capital. As part of the City of Cape Town’s broader strategy to support creative industries, supporting events such as these serve as powerful engines to share experiences, knowledge and encourage best practice. </div><div><br></div><div>‘It also gives us the opportunity to nurture a platform that consistently drives the brand communications industry to elevate creativity and push the boundaries. I am encouraged to see the effort the Loeries contributes in fostering and developing young creatives through providing student showcases and employment opportunities,’ said the City’s Mayoral Committee Member for Safety and Security Alderman JP Smith.</div><div> </div><div>The week is made up of Awards evenings, MasterClasses, Seminars, workshops, networking dinners, an Official After Party and several partner and agency events. </div><div> </div><div>Attendees can look forward to new additions to the Creative Week programme, including the Agency Expo and Student Expo showcasing some of the best work from top agencies and final year students.</div><div> </div><div>A detailed programme can be viewed <span style="font-size:11pt;font-family:"century gothic", sans-serif;"><a href="https://www.loeries.com/wp-content/uploads/2023/09/Loeries-Creative-Week-Event-Schedule-final-v2-compressed_1.pdf"><span style="color:windowtext;">here</span></a> </span></div><div> </div><div><br></div><div><strong>End</strong></div><div><br><br></div><p><br></p>

2023-09-30T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

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