Safety in the home

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Planned water supply maintenance for 13 to 16 April 2026

The City’s Water and Sanitation Directorate will be doing planned work in the identified areas, which will result in water supply disruptions.

Maintenance work, including pipe and valve installations, repairs and replacements Residents are advised to store enough water in advance as a precautionary measure. Water should be stored in clean, sealed containers. This precaution does not guarantee all residents will have a water disruption, but it aims to ensure they can prepare if it does occur. Planned maintenance work will result in a water supply disruption to these areas: Witsand, Atlantis The water supply to Witsand, Atlantis (eastern side of the industrial area) will be shut off temporarily on Monday, 13 April 2026, from 07:00 to 18:00 to allow maintenance teams to conduct planned maintenance on the Witzand Pump Station and related reticulation infrastructure. Affected residents are kindly advised to store water in clean, sealed containers ahead of the disruption to ensure adequate supply. Water tankers will be roaming in the area. Wemmershoek Water Treatment Plant shutdown The Wemmershoek Water Treatment Plant (WTP) will shut down to accommodate maintenance work at the water purification plant. The two-day shutdown is scheduled for Tuesday,14 April 2026, at 00:01, to Wednesday, 15 April 2026, at 23:59. The areas that will be affected are parts of the Drakenstein and Stellenbosch Municipality, as well as private consumers along the Wemmershoek pipeline. The City has taken all necessary measures to minimise the impact of this shutdown. Please make the necessary arrangements to prepare for the shutdown. Ensure that your reservoirs are filled to maintain your consumers' supply. Part of Paarden Eiland Maintenance teams will be doing a temporary shut-off of the water main on Tuesday, 14 April 2026, from 09:00 to 17:00 to install a new connection to 6 Neptune Road, Paarden Eiland (Robertson and Caine). The affected area in Paarden Eiland includes: Neptune Road from Marine Drive to Carlisle Road, including Shropshire Road, Auckland Road and Carlisle Roads. Residents and businesses are advised to store water in clean, sealed containers for use during this period and to ensure that their taps are closed to avoid water loss and/or damage when the supply is restored. Parts of Oranjezicht The City of Cape Town is currently undertaking a water pipeline replacement project in Upper Orange Street, Belmont Avenue, Montrose Avenue, Jagersfontein Avenue at Oranjezicht. As part of this project, there is a planned water shutoff for Tuesday, 14 April 2026, from 08:00 to 20:00, to facilitate connecting temporary water main into the existing water mains and the tie-in of the new water main into the existing water main. The affected streets in Oranjezicht are: Upper Orange Street, Alexandre Avenue, Belvedere Avenue, Belmont Avenue, Montrose Avenue, Rose Mount Avenue, Sirgeorge grey Street, Wynyard Street, Sophia Street, Breda Street, Forest Road and Mill Street. Residents are advised to store water in clean, sealed containers for use during this period and to ensure that their taps are closed to avoid water loss and/or damage when the supply is restored. Melkbosstrand and surrounding areas Maintenance teams will be doing a temporary shut-off of the water main on Wednesday, 15 April 2026, from 09:00 to 22:00. City maintenance teams alongside a City appointed contractor will replace a steel tee-piece on the water supply network on the R27 West Coast Road between Atlantic Beach Golf Estate and Melkbosstrand Road. Areas which may be affected include: Melkbosstrand, Melkbosch Village, Van Riebeeckstrand, Duynefontein and the Eskom Koeberg Power Station. Residents in this area will experience no water during this period and are advised to store water in clean, sealed containers for use during this period and to ensure that their taps are closed to avoid water loss and/or damage when the supply is restored. Ottery The City’s Water and Sanitation Department will be installing a pressure controlling device on the main water supply to the Humby area in Ottery. This will result in the temporary disruption of water supply on Wednesday,15 April 2026, between 09:00 until 16:00. Residents are advised to store water in clean, sealed containers for use during this period and to ensure that their taps are closed to avoid water loss and/or damage when the supply is restored. Coller Road, Retreat The City of Cape Town has appointed a Contractor to carry out rehabilitation work on the water mains at the intersection of Coller Road and Petal Road in Retreat. In order to do so, the City will be shutting off water supply on Thursday, 16 April 2026, from 09:00 to 19:30 to allow for the commissioning of new pipes to the water reticulation system. The following roads in Retreat will be affected: Allenby Drive, Petal Road, Coller Road and surrounding areas, Retreat. Residents are advised to store water in clean, sealed containers for use during this period and to ensure that their taps are closed to avoid water loss and/or damage when the supply is restored.Steenberg The water supply to the area bounded by Handel Street, Allenby Drive, Symphony Avenue and possible surrounds in Steenberg will be shut off on Thursday, 16 April 2026, from 09:00 to 19:30. This will enable the installation of a tie-In connection at the intersection of Franz Square and Symphony Avenue to facilitate the commissioning of the newly installed pipes within Franz square. Residents are advised to store water in clean, sealed containers for use during this period and to ensure that their taps are closed to avoid water loss and/or damage when the supply is restored. This work forms part of the Water and Sanitation Directorate’s proactive infrastructure maintenance and upgrade programme, which ensures the future continuity of water supply by addressing the issue of unaccounted-for water. Zero-pressure tests (ZPT) and conditional assessments will be done on the water supply network resulting in water supply disruptions in the following areas: Monday, 13 April 2026, from 09:00 until 17:00: Ocean View and Retreat. Tuesday, 14 April 2026, from 09:00 until 17:00: Bo-Kaap (Schotsche Kloof), Gardens, University Estate, Walmer Estate and Zonnebloem (District Six). Wednesday, 15 April 2026, from 09:00 until 17:00: Gardens, Oranjezicht and Tamboerskloof. Wednesday,15 April 2026, from 10:00 until 16:00: Welgedacht. Thursday, 16 April 2026, from 09:00 until 17:00: Devil's Peak Estate, Oranjezicht and Vredehoek. Residents are advised to store water in advance as a precautionary measure in clean, sealed containers for domestic use during this period. Zero-pressure testing and step-testing are part of the installation process for zone management infrastructure. Tests are done in advance to see if any unmapped inflows need to be considered before installing new infrastructure (such as pressure-reducing valves for pressure management). In these affected areas, some residents may experience low water pressure while some may have no water during the testing period. Unfortunately, it is not possible to predict which exact areas or streets will experience disruptions. Additional zone management investigations will be carried out to ensure that the existing infrastructure is operating effectively. Pressure fluctuations may be experienced, but every effort will be made to minimise the impact as far as possible. This work forms part of the City’s Water Demand Management Strategy. Managing water pressure more effectively reduces the possibility of pipe bursts and water wastage. The City sincerely regrets any inconvenience. What residents need to know about larger-scale planned water supply disruptions: 1. Careful consideration has been given to the planning of this work to ensure it is being done at a time that is least disruptive to the water supply. 2. All sites where water and sanitation repairs and upgrades are conducted are deemed to be construction sites and, as such, are off-limits to members of the public. 3. Sometimes the maintenance work can be more complex than anticipated, which means the work could take longer. 4. For a short period after the supply has been restored, the water may be discoloured or look milky. This is because of trapped air in the pipes. If left to stand in a glass, the appearance will become clear, like normal. For updates on the maintenance work (and location of tankers where applicable), follow @CityofCTAlerts which is a City of Cape Town X account. How residents are advised to prepare for planned water supply disruptions: 1. Store enough water in clean, sealed containers in advance for use during this period. 2. Keep your taps closed to prevent any water loss and/or damage when the water supply is restored. END

2026-04-11T22:00:00Z

Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/qjCljwBgobE?si=C_r70BzMh_pzZFAr" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Eight%20billion%20litres%20of%20water%20saved%20through%20using%20treated%20effluent"> <img class="responsive" alt="Eight billion litres of water saved through using treated effluent" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/clean-water-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Eight%20billion%20litres%20of%20water%20saved%20through%20using%20treated%20effluent"> Eight billion litres of water saved through using treated effluent</a> Help reduce water consumption by using treated effluent for non-drinking purposes. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20helps%20customers%20with%20some%20R8%2c3%20bn%20in%20rates%20and%20tariff%20relief"> <img class="responsive" alt="City helps customers with some R8,3 bn in rates and tariff relief" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/City-380x220.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20helps%20customers%20with%20some%20R8%2c3%20bn%20in%20rates%20and%20tariff%20relief"> City helps customers with some R8,3 bn in rates and tariff relief </a> R8.3 billion in rates relief available to qualifying customers. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Pop%20in%20at%20the%20City%27s%20Future%20Energy%20Festival%20mall%20pop%20ups"> <img class="responsive" alt="Pop in at the City’s Future Energy Festival mall pop ups" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/energy-pop-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/Pop%20in%20at%20the%20City%27s%20Future%20Energy%20Festival%20mall%20pop%20ups"> Pop in at the City’s Future Energy Festival mall pop ups </a> Visit the Cape Town Energy Festival pop up. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20secures%20Battle%20of%20Muizenberg%20site%20as%20a%20Provincial%20Heritage%20Site"> <img class="responsive" alt="City secures Battle of Muizenberg site as a Provincial Heritage Site" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/battle-of-muz-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20secures%20Battle%20of%20Muizenberg%20site%20as%20a%20Provincial%20Heritage%20Site"> City secures Battle of Muizenberg site as a Provincial Heritage Site</a> The Battle of Muizenberg is listed as a provincial heritage site. </div>

2026-04-09T22:00:00Z

City’s Mobile Office going to Gugulethu and Blue Downs next week

The City of Cape Town’s Mobile Office will once again be on the move to provide residents with convenient access to essential municipal services.

The details are as follows:<ul><li><div style="text-align:left;">Thursday, 16 April 2026, from 09:30 to 13:30 at the Ikhwezi Community Centre, 178 Steve Biko Drive, Gugulethu</div></li><li><div style="text-align:left;">Friday, 17 April 2026, from 09:30 to 13:30 at the Hillcrest Community Hall, Blue Downs Avenue, Blue Downs</div></li></ul>The City’s Customer Relations Department’s mobile team will assist residents with logging queries and service requests electronically. ‘This is the City’s commitment to bringing its services closer to communities and making local government more accessible to residents. City staff will be in Gugulethu and Blue Downs next week to provide guidance and assistance on queries and any other municipal matters that arise. Residents are reminded to bring along their IDs or municipal accounts to help ease the process on the day,’ said the City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.End

2026-04-09T22:00:00Z

Interim measures for garden waste at City drop-off sites continue

Residents are encouraged to plan their visits accordingly and to comply with site restrictions to ensure safe and efficient operations at all facilities.

The City of Cape Town’s Urban Waste Management Directorate has implemented temporary measures to help manage garden waste drop-off services across Community Recycling Centres while a contractor is experiencing challenges related to fuel shortages. These interim arrangements have been effective from Saturday, 28 March 2026, and are expected to remain in place until further notice when the operational conditions stabilise. Interim measuresGarden waste drop-off for businessesBusinesses need to dispose of garden waste exclusively at Coastal Park and Tygerdal facilities until further notice. Garden waste drop-off for residentsResidents may continue to make use of all City Community Recycling Centres (previously called Drop-off facilities) for garden waste disposal, however, a restriction of one load per day per resident will apply during this period. The City acknowledges the inconvenience these temporary measures may cause and appreciates the cooperation of residents and businesses as efforts continue to manage the situation and maintain service continuity. Residents are encouraged to plan their visits accordingly and to comply with site restrictions to ensure safe and efficient operations at all facilities. End

2026-04-09T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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