Residential water and sanitation services

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/QRS14DACyQA?si=DuJflier6fAOBESe" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Libraries%20offer%20children%20the%20gift%20of%20going%20fine%20free"> <img class="responsive" alt="Libraries offer children the gift of going fine free" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/library-2-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Libraries%20offer%20children%20the%20gift%20of%20going%20fine%20free"> Libraries offer children the gift of going fine free</a> The Fine Free Week for young people is being hosted between 16 and 21 December. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Reminder%20MyCiTi%20adapts%20services%20over%20the%20festive%20season"> <img class="responsive" alt="Reminder: MyCiTi adapts services over the festive season" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/MyCiti-bus-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Reminder%20MyCiTi%20adapts%20services%20over%20the%20festive%20season"> Reminder: MyCiTi adapts services over the festive season</a> The festive season is here and the City would like to advise residents of schedule changes to the MyCiTi bus service over this period. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Identikidz%20bands%20are%20the%20drip%20this%20summer"> <img class="responsive" alt="Identikidz bands are the drip this summer" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/identikids-2-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/Identikidz%20bands%20are%20the%20drip%20this%20summer"> Identikidz bands are the drip this summer </a> The ‘must have’ safety accessory for young children visiting Cape Town’s busiest beaches this holiday season will be available from 14 December 2024. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Use%20the%20City%27s%20online%20options%20this%20busy%20holiday%20season"> <img class="responsive" alt="Use the City’s online options this busy holiday season" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/type-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/Use%20the%20City%27s%20online%20options%20this%20busy%20holiday%20season"> Use the City’s online options this busy holiday season </a> The City’s Customer Interaction Centres are typically busier during November and December. </div>

2024-12-12T22:00:00Z

Reminder: MyCiTi adapts services over the festive season

The festive season is here and the City would like to advise residents of schedule changes to the MyCiTi bus service over this period

‘We want residents to enjoy their time off without having to worry about traffic as all the holiday makers make their way to the shopping malls and beautiful spots around Cape Town. As of today, 13 December, passengers can enjoy doing their late night shopping at the V&A Waterfront with the last bus only departing from the mall at 22:15. ‘Residents are reminded that the same late night service applies for Canal Walk with the last bus departing at 22:30. I am also very happy to confirm that residents in Atlantis, Pella and Mamre can again look forward to the Silverstroomstrand holiday service, which will kick off on Saturday, 14 December until 5 January 2025. We want you to make the most of your time knowing that you have a frequent; reliable and safe bus service available to you from morning to night,’ said the City’s Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas.The late-night shopping services will operate as follows: Canal Walk 6 – 23 December 2024 • Route D08 – Last bus will depart Canal Walk at 22:30 • Route T03 – Last bus will depart Canal Walk at 22:30V&A Waterfront 13 – 30 December 2024 • Route T01 – Last bus departs Waterfront station at 22:15 • Route 214a – Last bus departs Table View station at 23:04The Silwerstroomstrand holiday service will operate as follows: • Route 247 will operate between Atlantis station and Silwerstroomstrand beach and resort serving the Arion; Charel Uys North; Montreal; Tsitsikamma; Atlantis Cemetery and Silverstream stops • The service will be available for residents to enjoy on 14, 15, 16, 21, 22, 26, 27, 28, 29, 30 and 31 December as well as 1- 5 January 2025 • Buses will depart from Atlantis station at 09:00 and 13:00 and return from Silwerstroomstrand at 09:30, 14:00 and 18:00.The following reduced weekday services will be in effect from 17 December 2024 until 5 January 2025 due to fewer passengers travelling to work: • Fewer buses will operate on routes T01, T02, T03, 109, 231 and 235. • Route D05 will not operate during this time. Residents and visitors can visit the MyCiTi website at https://myciti.org.za/ for further timetable and route details End

2024-12-12T22:00:00Z

Cape Town’s economic growth strategy delivers tangible success across key sectors

Over the past year, we have worked tirelessly to drive this growth through targeted investments, workforce development and business expansion initiatives.

These efforts are made possible through our funding of the City’s Special Purpose Vehicles (SPVs) programme, which supports these sectors in partnership with industry leaders such as Blue Cape, the Cape Clothing and Textile Cluster, and GreenCape.Record-breaking outputs driving economic successThe past year has yielded impressive results: • Marine manufacturing: Over 300 luxury boats were built in Cape Town, cementing our city as a global leader in luxury recreational boat-building excellence. This sector alone contributes a remarkable R4,7 billion annually to the local economy. • Clothing production: Over 389 million garments were produced, underscoring the sector’s revival and growth. This industry also contributes R5,6 billion to Cape Town’s economy while strengthening South Africa’s reputation as a quality manufacturer for global brands. • Green energy: The renewable energy community in Cape Town has collectively had a massive year. Companies based in the broader Cape Town region have projects either under construction, power purchase agreements signed or energised in 2024/25 of a little over 3 gigawatts (GW) on the public sector procurements, and just over 1GW in private sector contracts. These 4GW of renewable energy projects are being built all over the country and represent an investment cost of in the ballpark of R100 billion. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Cape%20Town%e2%80%99s%20economic%20growth%20strategy%20delivers%20tangible%20success%20across%20key%20sectors%201.jpg" alt="" style="width:901px;" /> </figure>Transformative growth through partnershipsWhat excites me most is witnessing how our collaboration with these industry bodies positively impacts profitability, and overall economic performance. And importantly, these partnerships have strengthened our pro-business environment, fuelling employment in the Mother City where 1,756 million people now get up to go to work every day. I’ve walked the factory floors and sat in boardrooms to ensure that we not only meet but exceed our growth targets. Our focus on break-out growth has clearly delivered, proving the success of our approach.The key to this success has been private sector investment, supported by the City of Cape Town’s Economic Growth team. Our investment facilitation services and sector partnerships have created a fertile environment for businesses to thrive. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Cape%20Town%e2%80%99s%20economic%20growth%20strategy%20delivers%20tangible%20success%20across%20key%20sectors%202.jpg" alt="" style="width:1898px;" /> </figure>Looking aheadThese achievements are just the beginning. By continuing to strengthen our partnerships, refine our workforce development programmes, and enhance our investment support, we aim to sustain and build on these successes. Cape Town’s growth is not only reflected in economic figures but also in the lives transformed by the opportunities these industries provide.Cape Town is proving that when local government, private sector, and industry leaders work together, we can achieve extraordinary outcomes. The future of our city’s economy is brighter than ever, and I am committed to ensuring this progress benefits every Capetonian. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Cape%20Town%e2%80%99s%20economic%20growth%20strategy%20delivers%20tangible%20success%20across%20key%20sectors%203.jpg" alt="" style="width:949px;" /> </figure> Let’s celebrate these milestones and push forward to make Cape Town an even stronger engine of growth and opportunity. End

2024-12-12T22:00:00Z

Spotlight on City’s desalination plans at Energy Water Waste Forum

The City is currently in the feasibility study stage of its first permanent desalination plant, planned for the Paarden Eiland area.

The City is currently in the feasibility study stage of its first permanent desalination plant, planned for the Paarden Eiland area. Desalination is a scientific process of removing salts from sea water, then processing it further to make it suitable and safe for human consumption. The combination of initiatives, including desalination, water re-use, clearing of invasive plant species and groundwater schemes, make up the NWP. This is part of the City’s 2030 strategy to increase drinking water supply by 300 million litres a day. The planned permanent desalination plant is expected to produce between 50 and 70 million litres of water per day. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/City%e2%80%99s%20desalination%20plan%20in%20spotlight%20at%20Energy%20Water%20Waste%20Forum%201.jpg" alt="" style="width:874px;" /> </figure>‘Cape Town has already allocated the largest CAPEX budget to Water and Sanitation, making us one of the leading infrastructure investors in the country. We are future-proofing our city by investing in infrastructure at a rate far outpacing any other metro, in fact over the next three years, we will invest R43bn, which is more than Joburg and Durban combined. ‘Water and Sanitation investment now makes up 42% of Cape Town’s R120 billion 10-year infrastructure pipeline. We are determined to see the New Water Programme through, ensuring that our city remains resilient and ready for the challenges ahead,’ said the City's Mayoral Committee Member for Water and Sanitation, Councillor Zahid Badroodien. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/City%e2%80%99s%20desalination%20plan%20in%20spotlight%20at%20Energy%20Water%20Waste%20Forum%202.jpeg" alt="" style="width:1069px;" /> </figure>At the EWWF event, Councillor Badroodien delivered the keynote address, highlighting the importance of open conversations with the public to build trust. He also informed participants of the City’s drive to create more platforms where concerns could be addressed well ahead of implementation. Industry experts presented on other relevant topics including innovation in desalination technology and a guide to water resilience. ‘Desalination is a critical part of the City’s action plan to provide for increased demand for drinking water into the future, taking into consideration the threat of climate shocks and drought. Water and Sanitation teams are working hard to ensure that water provision is sustainable and that the implementation of desalination benefits Cape Town residents and businesses,’ said Councillor Badroodien. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/City%e2%80%99s%20desalination%20plan%20in%20spotlight%20at%20Energy%20Water%20Waste%20Forum%203.jpg" alt="" style="width:885px;" /></figure> For more information about the progress of the City’s NWP, download the City’s Water Outlook report: <a href="https://bit.ly/4eA6PSb">https://bit.ly/4eA6PSb</a> End<figure class="subtopic-fullsize-img"> </figure>

2024-12-12T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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