Residential water and sanitation services

Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

Normal

City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

Normal

Submit your water meter readings online

You can submit your water meter reading online through e-Services.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

Normal

Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

Normal

Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

Normal

Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

Normal

Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

Normal

Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

Normal

Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

Normal

Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

Normal

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

Normal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

Normal

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

Normal

Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

Normal

Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

Normal

City hosts information day about new bus facility for Makhaza in Khayelitsha

The City of Cape Town’s Urban Mobility Directorate is hosting an information day on 6 June 2023 where officials will answer questions and provide more information about the brand new bus facility in Makhaza

The Makhaza bus facility will make it easier for commuters to transfer between modes, given that it will be adjacent to the Chris Hani rail station and about one kilometre from the new minibus-taxi facility. Residents have the opportunity to comment on the proposed bus facility until 23 June 2023, and can also submit their comments at the open day. The details of the public information day are as follows:<ul style="list-style-type:disc;"><li>Tuesday, 6 June 2023</li><li>From 10:00 to 15:00</li><li>At the Solomon Mahlangu Community Hall</li></ul> The new bus facility will be constructed on the corner of Walter Sisulu Road and Ngwamza Street. It will feature robust materials, as well as solar panels for energy savings and to ensure operations can continue during load-shedding. 'The implementation of the second phase of the MyCiTi bus service with routes to connect commuters from Mitchells Plain and Khayelitsha with Claremont and Wynberg, is well under way. The MyCiTi bus service and GABS will operate from the proposed new facility in Makhaza. It is envisioned that MyCiTi Route 11 will operate from there towards Wynberg, with a number of stops along Julius Tsholo Street, Japhta K Masemola Road, Govan Mbeki Road, New Strandfontein and Ottery Roads, and so forth. 'Commuters will find it easy to transfer between the Chris Hani train station, the minibus-taxi facility, and the bus facility, given that all of these facilities are in close proximity. Also, included in the proposed design are drop-and-go embayments along Walter Sisulu Road for minibus-taxis. 'The loading areas will be under a roof, to protect commuters from wind, sun and rain, there will be ablution facilities, and universally accessible walking lanes with dropped kerbs to improve the access to and within the facility. 'Given the dire situation where we are faced with continuous load-shedding, the City will include solar panels so that the facility can generate its own electricity for lighting and so forth. This is a very exciting project, and I call on the local community and commuters in particular, to please let us know what you think about the proposals. We are also hosting an information day on 6 June where officials can answer questions and provide more information. This is the ideal opportunity to also submit comments,' said the City's Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas. Comment as follows:<ul><li>Email <a href="mailto:transport.news@capetown.gov.za" target="_blank">transport.news@capetown.gov.za</a> </li><li>Submit your comments online at <a href="http://www.capetown.gov.za/haveyoursay" target="_blank">www.capetown.gov.za/haveyoursay</a></li><li>Submit written comments by hand at: Subcouncil 10, Khayelitsha Training Centre, on the corner of Lwandle and Phendula Crescents, Khayelitsha</li><li>Attend the public information day on 6 June 2023</li></ul><ul style="list-style-type:disc;"><li>The closing day for comments is 23 June 2023 </li></ul> End

2023-05-31T22:00:00Z

Resurfacing of various roads in Capri Village, Masiphumelele and Ocean View

The City of Cape Town’s Urban Mobility Directorate wants to advise road users and businesses of roadworks in Capri Village, Masiphumelele and Ocean View

The road resurfacing work will be done in Capri Village:<ul><li>Capri Drive </li></ul>In Masiphumelele, the following roads:<ul><li>Pokela Road, Sobukwe Road, Ntantiso Road and Ntantala Road. </li></ul> In Ocean View, the following roads:<ul><li>Alcor Road, Comet Road, Callisto Way and Carnation Road.</li></ul> The Scope of the work entails:<ul><li>Repairing and realigning damaged kerbs and channels.</li><li>Repairing base and surface patches.</li><li>Milling the existing road surface and inlay it with a new asphalt layer. </li></ul> <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Capri%20Village%20Map.jpg" class="responsive" alt="" style="width:986px;" /> </figure>Damaged storm water kerbs and channels are also set to be repaired and realigned during the course of this work. Road users are asked to adhere to the Traffic Accommodation Signage and posted speed limit in these specified areas. Upon completion, all the road-markings that existed before the resurfacing work will be reinstated. 'I want to thank you for your cooperation and patience while this work is under way in Capri Village, Masiphumelele and in Ocean View. I do advise motorists to please consider using alternative routes as traffic will be affected. The resurfacing of these roads is a long-term investment in prolonging the lifespan of these important roads. All road users, in particular local businesses and residents, will benefit from the maintenance,' the City's Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Maiphumelele%20.png" class="responsive" alt="" style="width:1311px;" /> </figure>For additional information, please call the Transport Information Centre (toll-free 24/7) on 0800 65 64 63 or email <a href="mailto:transport.info@capetown.gov.za" target="_blank">transport.info@capetown.gov.za</a>. End

2023-05-31T22:00:00Z

City online services unavailable this weekend

The City of Cape Town would like to advise residents who make use of its online services that a scheduled power outage for its data centres has been planned for this weekend

The City has scheduled a full power outage at the Transport Management Centre (TMC) to accommodate the electrical connection for the Photo Voltaic (Solar Panel) installation to be completed. This outage will be in effect from 07:00 until 18:00 on Sunday, 4 June 2023. All IT and communication systems in the relevant data centres as well as the Network Centre will be unavailable during this period. The following online services will also be unavailable from 17:00 on Friday, 2 June until 07:00 on Monday, 5 June 2023 due to necessary maintenance at the TMC:<ul><li>Careers </li><li>Debt Management Collections</li><li>Development Management</li><li>E-Billing</li><li>E-Procurement </li><li>Events Permitting</li><li>Facilities Booking</li><li>Informal Trading Bays (ITPS) - Informal Trading Permit Solution</li><li>Municipal Accounts: Account Statements, Smartmeter, Property Valuation Objections</li><li>Online rebates</li><li>Rates Clearance</li><li>Vehicle Licensing</li><li>Work Order Management</li><li>Online service requests/fault reporting </li></ul> <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/contact%20us-page-001%20%281%29.jpg" class="responsive" alt="" style="width:2022px;" /> </figure>MyCiTi commuters will still be able to check bus schedules on the MyCiTi website and app, however, real time information on bus locations will not be available during the outage. 'We apologise for the inconvenience caused during this temporary service interruption to our online services, however it is essential that we invest and install the electrical connection for the Photo Voltaic Solar Panel in order to keep this vital data centre operational as far as possible amid the current energy crisis,' says the City's Mayoral Committee Member for Corporate Services, Alderman Theresa Uys. The City commenced with the roll out of its inverter and PV Solar installation programme earlier this month. Residents will still be able to make contact with the City via the following ways over this weekend: Emergencies:<ul><li>107 (landline) or 021 480 7700 (cellphone) </li></ul>Service requests and general enquiries:<ul><li>0860 103 089 or email <a href="mailto:accounts@capetown.gov.za" target="_blank">accounts@capetown.gov.za</a> </li></ul>Electricity service faults:<ul><li>0860 103 089, SMS 31220 or email <a href="mailto:power@capetown.gov.za" target="_blank">power@capetown.gov.za</a> </li></ul>Water & Sanitation/sewer faults:<ul><li>0860 103 089, SMS 31373 or email <a href="mailto:water@capetown.gov.za">water@capetown.gov.za</a> </li></ul> Motor vehicle registration:<ul><li>0860 103 089 or email <a href="mailto:vehicle.licence@capetown.gov.za" target="_blank">vehicle.licence@capetown.gov.za</a> </li></ul>Driver's licence enquiries:<ul><li>0860 103 089 or email <a href="mailto:vehicle.licence@capetown.gov.za" target="_blank">vehicle.licence@capetown.gov.za</a> </li></ul>Housing database:<ul><li>SMS your ID number followed by a space and your surname to 44108; 021 444 0333; email <a href="mailto:housing.db@capetown.gov.za">housing.db@capetown.gov.za</a> </li></ul>Alcohol & drug 24/7 helpline:<ul><li>0800 4357 4 8 / 0800 HELP 4 U</li></ul> Public transport and MyCiTi:<ul><li>0800 65 64 63 or email <a href="mailto:transport.info@capetown.gov.za" target="_blank">transport.info@capetown.gov.za</a> </li></ul> Dial-a-ride (commuters with special needs):<ul><li>0800 60 08 95 </li></ul>Fraud hotline: <ul><li>0800 31 31 30</li></ul> End

2023-05-31T22:00:00Z

Children exercise their right to play

Our Directorate has a very active role in the advancement of children's rights and their overall well-being.

'Our Directorate has a very active role in the advancement of children's rights and their overall well-being. City Health takes care of their primary healthcare and nutritional needs, Recreation and Parks provides access to safe spaces for play and exploration in our parks and our sporting facilities; the Libraries feed the minds, and Social Development is involved in Early Childhood Development, which is critical to early learning and general development. These are important issues, but we also like to have fun while doing it, and we recently did just that, on World Play Day. I want to thank everyone involved in making the day special for our young participants,' said Mayoral Committee Member, Councillor Patricia Van der Ross. <div class="image-gallery-slider img-gal-1" id="img-gal-1" data-slide="1" data-slides="3" style="height:493.5px;"><div class="image-gallery-content" style="height:414px;"> <figure class="itemSlide slide-left slide-1"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Khayelitsha2.jpg" class="responsive" alt="" style="width:1069px;" /> <figcaption class="image-slide-text" style="display:none;"> <a href="#" title="title"> </a>In Khayelitsha, 700 learners from 25 Early Childhood Development Centres in the area gathered at Mandela Park on Friday, 26 May for a day of fun and festivities, with the help of Sikhula Sonke ECD. Not only did they work up a sweat, but also aided their physical, mental and social capabilities by using learned physical skills such as hand-eye coordination, muscle strength and balance. </figcaption> </figure> <figure class="itemSlide slide-left slide-2"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Khayelitsha3.JPG" class="responsive" alt="" style="width:949px;" /> <figcaption class="image-slide-text" style="display:none;"> In Fisantekraal, the Directorate, in partnership with the University of the Western Cape (UWC) and the local ECD Forum, held a similar event, with smaller events at the City-owned ECDs in the surrounding areas. </figcaption> </figure> <figure class="itemSlide slide-left slide-3"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Fisantekraal3.JPG" class="responsive" alt="" style="width:949px;" /> <figcaption class="image-slide-text" style="display:none;"> Children exercise their right to play </figcaption> </figure> </div><div class="image-gallery-control"><div class="image-gallery-caption"> <a href="#" title="title"> Aerial view of Cape Town</a> - Loren ipsum dolor sit amet loren ipsum dolor sit amet Loren ipsum dolor sit amet.</div><div class="image-gallery-nav"><div class="nav-info">1 of 3</div><div class="slide-next"> </div><div class="slide-prev"> </div></div></div></div>End

2023-05-31T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

Normal

Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

Normal

Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

Normal

Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

Normal

Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

Normal

City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

Normal

Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

Normal

District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

Normal

The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

Normal

Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

Normal

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

Normal

Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

Normal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

Normal

Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

Normal

The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

Normal

Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

Normal

Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

Normal

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

Normal

Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

Normal

Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

Normal

Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

Normal

Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

Normal

Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

Normal

Submit your water meter readings online

You can submit your water meter reading online through e-Services.

Normal

Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

Normal