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Residential waste collection services<h2 class="sectHeading">Wheelie bins</h2> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>covid-19 arrangements</h4><p> Due to the <a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus (Covid-19) pandemic</a> and the current national lockdown, we are operating at reduced capacity and continue to provide essential services only. View our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/SWM_Disposal_Branch_COVID-19_Arrangements_Notice.pdf" target="_blank">Covid-19 Arrangements Notice</a> for more details.</p></div></div></span> <p>​Recycling is the best waste control solution. Follow our<a href="https://www.capetown.gov.za/Family%20and%20home/greener-living/recycling-at-home/recycling-guide"> recycling guide</a> for tips on how you can recycle at home. Our <a href="https://www.capetown.gov.za/Departments/Solid%20Waste%20Management%20Department">Solid Waste Management Department</a> provides each residential property with a 240-litre wheelie bin for waste disposal. </p><div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>Please note</h4><p> If you live in a sectional title property (e.g. a flat or townhouse) your body corporate should apply for enough wheelie bins for the complex/building. See our <a href="https://www.capetown.gov.za/local%20and%20communities/meet-the-city/the-city-budget/city-wide-tariffs">City-wide tariffs</a> for more details. </p></div></div><div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>​​​​​​Tips for bin users:</b></p><ul><li>bag and seal any bandages and nappies before placing in your bin</li><li>disinfect your bin regularly</li><li>don’t put builder’s rubble (stones, rocks, sand), oil, metal (engine parts) or medical or <a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-solid-waste-services/hazardous-waste">hazardous waste </a>in the bin - you can dispose of these items at <a href="https://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-solid-waste-services/drop-off-your-waste">selected facilities</a>.</li><li>don't dispose of chemical or manufactured waste in the bin</li><li>place your bin on the pavement/ kerb from 6:00 on the scheduled collection day</li><li>seal your waste and place in the bin – not next to the bin or on the pavement</li><li>Separate your garden refuse, recyclables and builder’s rubble. Drop off your waste at your nearest municipal <a href="https://www.capetown.gov.za/Work%20and%20business/See-all-City-facilities/Our-service-facilities/Drop-off%20facilities">drop-off site</a></li><li>wrap broken glass in newspaper</li></ul></div></div> <br> <p>Download our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/HANDY_GUIDELINES_Eng-Afr_31032015_PrintSetUp.pdf" target="_blank">Handy Guidelines for Bin Users (English/Afrikaans).</a></p><p>Visit our <a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-solid-waste-services/hazardous-waste">hazardous waste</a> page to find out how to dispose of household hazardous waste material.</p><h2 class="sectHeading">​​​​​​​​​​Refuse collection</h2> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>refuse collection delays</h4><p>If a staff member at one of our Collection Depots tests positive for Covid-19, we close the facility temporarily for decontamination. Areas serviced by this depot will experience refuse collection delays. Follow us on twitter at <a href="https://twitter.com/CityofCTAlerts"> @CityofCTAlerts </a>or visit our <a href="https://www.capetown.gov.za/coronavirus">Coronavirus updates </a>page for the latest service updates.</p></div></div></span> <p>Waste is collected once a week from Monday - Friday (including public holidays), depending on the area that you live in. View our maps to find out when waste is collected in your area. </p><ul><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/Waste_Collection_Days%20%281%29.pdf" target="_blank">Collection Schedule and Map (All Areas)</a> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/ATLANTIC%20AREA%20FORMAL%20COLLECTIONS%20BEAT%20MAP%20%28NORTH-WESTERN%20SUBURBS%29.pdf" target="_blank">Atlantic Area Collection Schedule and Map</a> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/IMPUMA%20AREA%20FORMAL%20COLLECTIONS%20BEAT%20MAP%20%28SOUTH%20-%20EASTERN%20SUBURBS%29.pdf" target="_blank">Impuma Area Collection Schedule and Map</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/TIERBERG%20AREA%20FORMAL%20COLLECTIONS%20BEAT%20MAP%20%28NORTH%20%E2%80%93%20EASTERN%20SUBURBS%29.pdf" target="_blank">Tierbeg Area Collection Schedule and Map</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/TWO%20OCEANS%20AREA%20FORMAL%20COLLECTIONS%20BEAT%20MAP%20%28SOUTH%20-%20WESTERN%20SUBURBS%29.pdf">Two Oceans Area Collection Schedule and Map</a></li></ul><p>Alternatively, you can use our <a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/online-planning-and-building-resources/online-zoning-viewer">Map Viewer</a> to find out what the refuse collection day (beat) is for your property. <br> <br>Follow our easy <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/City_Map_Viewer_Refuse_Collection_Beats_Guide.pdf" target="_blank">step-by-step guide </a>to find your refuse collection beat.</p><p>We will only collect the waste that is in your bin. Any extra bags left on top of, or next to the bin will not be collected. If you are producing too much waste for one bin, you can apply for a second wheelie bin.</p><h2 class="sectHeading">​​​​​​​​​​New or replacement wheelie bin​​​​​​​</h2><p>If you are renting property from us, you will need to visit your local <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Housing-offices">housing office</a> to apply for a new or replacement wheelie bin. If you are a property owner, follow the link below to find out how to apply.</p><div class="notification with-heading white-copy yellow bg-darker-grey"><div class="graphic"> <i class="info citycard">​​</i></div><div class="desc"><h4>City Connect</h4><p> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply for a wheelie bin</a></p></div></div><p>If your bin is stolen or damaged on your collection day, we will replace it for free, provided you report it at the police station. If your bin is stolen or damaged on a day other than your scheduled collection day, you will need to pay the replacement tariff. </p><p>Go to our <a href="https://www.capetown.gov.za/local%20and%20communities/meet-the-city/the-city-budget/city-wide-tariffs">City-wide tariffs</a> page and look for the solid waste management consumptive tariffs for the latest bin-related tariffs.</p><h2 class="sectHeading">​​​​​​​​​​Throw out, re-use or drop-off?</h2><p>If you are unsure of what to throw away and when, read our guideline below. You can download this table and place it in in your home for everyone to see.​​​​​​​<br> </p><table> <caption> <strong>​Waste Guideline</strong></caption> <thead><tr><th>Type of waste</th><th>Includes</th><th>  Guideline</th></tr></thead><tbody><tr><td>WET</td><td>meat products, wet and dirty paper, wax or plastic cartons, ‘shiny’ packaging such as chip packets, cigarette butts and nappies.</td><td>Throw in your bin or black / blue bags. .</td></tr><tr><td>DRY</td><td>paper, cardboard, glass and cans.</td><td>Separate these from your wet waste and take to your nearest drop-off site or arrange to have it collected by a recycling company - see our <a href="http://web1.capetown.gov.za/web1/wasterec/map" target="_blank">Recycler’s Database <i class="icon link-external"></i></a>.</td></tr><tr><td>ORGANIC</td><td>biodegradable kitchen waste like fruit and vegetables, egg shells, tea bags, coffee grounds, animal manure and wood ash.</td><td>Add these to your compost heap or worm farm - <a href="https://www.capetown.gov.za/Family%20and%20home/greener-living/green-gardening-and-eating/start-composting-at-home">start composting at home</a>.</td></tr><tr><td rowspan="1">​GARDEN</td><td rowspan="1">​lawn clippings, plant matter, soil, branches and leaves</td><td rowspan="1"><p>​Add these to your compost heap. Small soft cuttings and grass may be placed in your bin, or at a <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Dropoff-facilities">drop-off site</a>.</p></td></tr></tbody></table> <br> <p>We provide a garden refuse collection service at an additional cost. If you would like to arrange this service you can contact us. Make sure to bundle your garden waste and make a note of your reference number.</p><h2 class="sectHeading">Contact us</h2><p> <em>For general waste-related enquiries or fault reporting:</em></p><p> <em>Telephone: </em><br><a><em> 0860 103 089</em></a><br><br><em>Email: </em><br><a href="mailto:wastewise@capetown.gov.za"><em>wastewise@capetown.gov.za</em></a></p> <em> </em> <p> <em> Post: <br>Director, Solid Waste Department<br>PO Box 298<br>Cape Town<br>8000</em></p> <p>You can report a fault online with our service request tool:</p><div class="notification with-heading white-copy yellow bg-darker-grey"><div class="graphic"> <i class="info citycard">​​</i></div><div class="desc"><h4>City Connect</h4><p> <a href="https://www.capetown.gov.za/City-Connect/Report/Municipal-services-and-maintenance/Submit-a-service-request/Submit%20a%20service%20request%20online">Submit a service request</a></p></div></div>GP0|#e0db22df-b571-4bdc-88c9-60395d104acc;L0|#0e0db22df-b571-4bdc-88c9-60395d104acc|Residential waste collection services;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#d4956a09-99ad-4d97-9921-0cf7e06b961c;GPP|#a3964d56-b74d-4d64-95c1-ff381a88a277;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711Our residential waste services include supplying wheelie bins which we collect on a weekly basis.0

 

 

Atlantic Area Collection Schedule and Map18406115GP0|#816346e9-401b-4120-ab33-f8b010e35cd1;L0|#0816346e9-401b-4120-ab33-f8b010e35cd1|Map;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#2ee73080-1b32-4320-889d-034e60d31b3a;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-04-08T22:00:00Z
City Map Viewer: Refuse Collection Beats Guidelines787106GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-04-05T22:00:00Z
Covid-19 Waste Disposal and Drop-offs Notice383989GP0|#c3444de2-1204-414d-a436-593b4be81c13;L0|#0c3444de2-1204-414d-a436-593b4be81c13|Notice;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2021-09-14T10:00:00Z
Impuma Area Collection Schedule and Map24981734GP0|#816346e9-401b-4120-ab33-f8b010e35cd1;L0|#0816346e9-401b-4120-ab33-f8b010e35cd1|Map;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#2ee73080-1b32-4320-889d-034e60d31b3a;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-04-09T10:00:00Z
Refuse Bin Users Guidelines (English/Afrikaans)729696GP0|#367c7831-4239-4ad6-824a-c4325897c033;L0|#0367c7831-4239-4ad6-824a-c4325897c033|Pamphlet;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#5340fe0b-73a7-472c-bef7-04e450fb5c4f;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2015-03-30T22:00:00Z
Refuse Bin Users Guidelines (English/Xhosa)2560299GP0|#367c7831-4239-4ad6-824a-c4325897c033;L0|#0367c7831-4239-4ad6-824a-c4325897c033|Pamphlet;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#5340fe0b-73a7-472c-bef7-04e450fb5c4f;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2015-03-31T22:00:00Z
Solid Waste Management Disposal Branch: Covid -19 Arrangements Notice220678GP0|#c3444de2-1204-414d-a436-593b4be81c13;L0|#0c3444de2-1204-414d-a436-593b4be81c13|Notice;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-06-07T22:00:00Z
Tierbeg Area Collection Schedule and Map2905878GP0|#816346e9-401b-4120-ab33-f8b010e35cd1;L0|#0816346e9-401b-4120-ab33-f8b010e35cd1|Map;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#2ee73080-1b32-4320-889d-034e60d31b3a;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-04-09T10:00:00Z
Two Oceans Area Collection Schedule and Map7736412GP0|#816346e9-401b-4120-ab33-f8b010e35cd1;L0|#0816346e9-401b-4120-ab33-f8b010e35cd1|Map;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#2ee73080-1b32-4320-889d-034e60d31b3a;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-04-09T10:00:00Z

 

 

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