Residential waste collection services | Residential waste collection services | | <img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Residential%20waste%20services%20Header.jpg" style="BORDER:0px solid;" /> | <div class="ExternalClassA6359C906F834A9589953265D091E010"><p>We provide waste collection services to all residential properties in the city, including privately owned homes, informal settlements, backyarders, and City-owned rental stock. Our services vary according to the type of property you live in. You must apply for <a href="https://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-solid-waste-services/commercial-solid-waste-collection-services">commercial waste collection services</a>.</p>
</div> | <h2 class="sectHeading">Refuse collection</h2><h4>Amended refuse collection schedules<br></h4><p>We are restructuring the refuse collection service for Dunoon from 2 September 2024.<br></p><p>The restructured refuse collection services for Atlantis, Mamre, Pella and Duynefontein have been in effect since 1 July 2023. View the Collection Schedule Change Notice (<a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/UWM_change_in_refuse_collection_days_ENG.pdf" target="_blank">English</a> |
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/UWM_change_in_refuse_collection_days_AFR.pdf" target="_blank">Afrikaans</a> |
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/UWM_change_in_refuse_collection_days_XHO.pdf" target="_blank">isiXhosa</a>)</p><p>If you live in one of these areas, your refuse removal schedule will change as follows: <br></p>
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<div class="mobile-scroll"><table style="width:565px;">
<caption>New schedule from 2 September 2024 (Dunoon) and 1 July 2023 (Atlantis, Mamre, Pella and Duynefontein)</caption>
<thead><tr><th>Mon<br></th><th>Tues<br></th><th>Wed<br></th><th colspan="1">Thurs<br></th><th colspan="1">Fri<br></th></tr></thead><tbody><tr><td>Mamre x2<br></td><td>Atlantis (Sherwood Park)<br></td><td>Robinvale and farms<br></td><td colspan="1">Melkbosstrand<br></td><td colspan="1">Business<br></td></tr><tr><td>Pella<br></td><td>Atlantis (Saxonsea)<br></td><td>Atlantis (Protea Park)<br></td><td colspan="1">Duynefontein<br></td><td colspan="1">Witsand<br></td></tr><tr><td>Business<br></td><td>Atlantis Industria<br></td><td>Business<br></td><td colspan="1"></td><td colspan="1">Atlantis (Avondale<br></td></tr><tr><td rowspan="1">Dunoon<br></td><td rowspan="1"><br></td><td rowspan="1">Dunoon<br></td><td colspan="1" rowspan="1"><br></td><td colspan="1" rowspan="1">Dunoon<br></td></tr></tbody></table></div></span>
<h4>View or download the new waste collection schedule and map:<br></h4><ul><li>
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/DUNOON%20Collection%20Beats%20%28003%29.pdf"> Dunoon Collection Map<br></a></li><li>
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/Pella_Atlantis_Mamre_Collection_Schedule_Map.pdf" target="_blank">Atlantis, Mamre, Pella Collection Schedule and Map</a></li><li>
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/Duynefontein_and_Melkbosstrand_Collection_Schedule_Map.pdf" target="_blank">Duynefontein/Melkbosstrand Collection Schedule and Map</a><br></li></ul><p></p>
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<div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border">
<i class="info note"></i> </div><div class="desc"><h4>refuse collection delays</h4><p>Follow us on twitter at
<a href="https://twitter.com/CityofCTAlerts">@CityofCTAlerts </a>for the latest service updates.</p></div></div></span>
<p>Waste is collected once a week from Monday - Friday (including public holidays), depending on the area that you live in. View our maps to find out when waste is collected in your area. </p><ul><li>
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/Waste_Collection_Days%20%281%29.pdf" target="_blank">Collection Schedule and Map (All Areas)</a> </li><li>
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/ATLANTIC%20AREA%20FORMAL%20COLLECTIONS%20BEAT%20MAP%20%28NORTH-WESTERN%20SUBURBS%29.pdf" target="_blank">Atlantic Area Collection Schedule and Map</a> </li><li>
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/IMPUMA%20AREA%20FORMAL%20COLLECTIONS%20BEAT%20MAP%20%28SOUTH%20-%20EASTERN%20SUBURBS%29.pdf" target="_blank">Impuma Area Collection Schedule and Map</a></li><li>
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/TIERBERG%20AREA%20FORMAL%20COLLECTIONS%20BEAT%20MAP%20%28NORTH%20%E2%80%93%20EASTERN%20SUBURBS%29.pdf" target="_blank">Tierbeg Area Collection Schedule and Map</a></li><li>
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/TWO%20OCEANS%20AREA%20FORMAL%20COLLECTIONS%20BEAT%20MAP%20%28SOUTH%20-%20WESTERN%20SUBURBS%29.pdf">Two Oceans Area Collection Schedule and Map</a></li></ul><p>Alternatively, you can use our
<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/online-planning-and-building-resources/online-zoning-viewer">Map Viewer</a> to find out what the refuse collection day (beat) is for your property.
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<br>Follow our easy
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/City_Map_Viewer_Refuse_Collection_Beats_Guide.pdf" target="_blank">step-by-step guide </a>to find your refuse collection beat.</p><p>We will only collect the waste that is in your bin. Any extra bags left on top of, or next to the bin will not be collected. If you are producing too much waste for one bin, you can apply for a second wheelie bin.</p><h2 class="sectHeading">Wheelie bins</h2><p>Recycling is the best waste control solution. Follow our<a href="https://www.capetown.gov.za/Family%20and%20home/greener-living/recycling-at-home/recycling-guide"> recycling guide</a> for tips on how you can recycle at home. Our
<a href="https://www.capetown.gov.za/Departments/Waste%20Services%20Department">Waste Services Department</a> provides each residential property with a 240-litre wheelie bin for waste disposal. </p><div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border">
<i class="info note"></i> </div><div class="desc"><h4>Please note</h4><p> If you live in a sectional title property (e.g. a flat or townhouse) your body corporate should apply for enough wheelie bins for the complex/building. See our
<a href="https://www.capetown.gov.za/local%20and%20communities/meet-the-city/the-city-budget/city-wide-tariffs">City-wide tariffs</a> for more details. </p></div></div><div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p>
<b>Tips for bin users:</b></p><ul><li>bag and seal any bandages and nappies before placing in your bin</li><li>disinfect your bin regularly</li><li>don’t put builder’s rubble (stones, rocks, sand), oil, metal (engine parts) or medical or
<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-solid-waste-services/hazardous-waste">hazardous waste </a>in the bin - you can dispose of these items at
<a href="https://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-solid-waste-services/drop-off-your-waste">selected facilities</a>.</li><li>don't dispose of chemical or manufactured waste in the bin</li><li>place your bin on the pavement/ kerb from 6:00 on the scheduled collection day</li><li>seal your waste and place in the bin – not next to the bin or on the pavement</li><li>Separate your garden refuse, recyclables and builder’s rubble. Drop off your waste at your nearest municipal
<a href="https://www.capetown.gov.za/Work%20and%20business/See-all-City-facilities/Our-service-facilities/Drop-off%20facilities">drop-off site</a></li><li>wrap broken glass in newspaper</li></ul></div></div>
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<p>Download our
<a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/HANDY_GUIDELINES_Eng-Afr_31032015_PrintSetUp.pdf" target="_blank">Handy Guidelines for Bin Users (English/Afrikaans).</a></p><p>Visit our
<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-solid-waste-services/hazardous-waste">hazardous waste</a> page to find out how to dispose of household hazardous waste material.</p><h4>New or replacement wheelie bin<br></h4><p>If you are renting property from us, you will need to visit your local
<a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Housing-offices">housing office</a> to apply for a new or replacement wheelie bin. If you are a property owner, follow the link below to find out how to apply.</p><div class="notification with-heading white-copy yellow bg-darker-grey"><div class="graphic">
<i class="info citycard"></i></div><div class="desc"><h4>City Connect</h4><p>
<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply for a wheelie bin</a></p></div></div><p>If your bin is stolen or damaged on your collection day, we will replace it for free, provided you report it at the police station. If your bin is stolen or damaged on a day other than your scheduled collection day, you will need to pay the replacement tariff. </p><p>Go to our
<a href="https://www.capetown.gov.za/local%20and%20communities/meet-the-city/the-city-budget/city-wide-tariffs">City-wide tariffs</a> page and look for the solid waste management consumptive tariffs for the latest bin-related tariffs.</p><h2 class="sectHeading">Throw out, re-use or drop-off?</h2><p>If you are unsure of what to throw away and when, read our guideline below. You can download this table and place it in in your home for everyone to see.<br> </p><table>
<caption><strong>Waste Guideline</strong></caption>
<thead><tr><th>Type of waste</th><th>Includes</th><th> Guideline</th></tr></thead><tbody><tr><td>WET</td><td>meat products, wet and dirty paper, wax or plastic cartons, ‘shiny’ packaging such as chip packets, cigarette butts and nappies.</td><td>Throw in your bin or black / blue bags. .</td></tr><tr><td>DRY</td><td>paper, cardboard, glass and cans.</td><td>Separate these from your wet waste and take to your nearest drop-off site or arrange to have it collected by a recycling company - see our
<a href="http://web1.capetown.gov.za/web1/wasterec/map" target="_blank">Recycler’s Database
<i class="icon link-external"></i></a>.</td></tr><tr><td>ORGANIC</td><td>biodegradable kitchen waste like fruit and vegetables, egg shells, tea bags, coffee grounds, animal manure and wood ash.</td><td>Add these to your compost heap or worm farm -
<a href="https://www.capetown.gov.za/Family%20and%20home/greener-living/green-gardening-and-eating/start-composting-at-home">start composting at home</a>.</td></tr><tr><td rowspan="1">GARDEN</td><td rowspan="1">lawn clippings, plant matter, soil, branches and leaves</td><td rowspan="1"><p>Add these to your compost heap. Small soft cuttings and grass may be placed in your bin, or at a
<a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Dropoff-facilities">drop-off site</a>.</p></td></tr></tbody></table>
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<p>We provide a garden refuse collection service at an additional cost. If you would like to arrange this service you can contact us. Make sure to bundle your garden waste and make a note of your reference number.</p><h2 class="sectHeading">Contact us</h2><p>
<em>For general waste-related enquiries or fault reporting:</em></p><p>
<em>Telephone: </em>
<br>
<a>
<em> 0860 103 089</em></a><br><br><em>Email: </em>
<br>
<a href="mailto:wastewise@capetown.gov.za">
<em>wastewise@capetown.gov.za</em></a></p>
<em> </em>
<p>
<em> Post:
<br>Director, Solid Waste Department<br>PO Box 298<br>Cape Town<br>8000</em></p><p>You can report a fault online with our service request tool:</p><div class="notification with-heading white-copy yellow bg-darker-grey"><div class="graphic">
<i class="info citycard"></i></div><div class="desc"><h4>City Connect</h4><p>
<a href="https://www.capetown.gov.za/City-Connect/Report/Municipal-services-and-maintenance/Submit-a-service-request/Submit%20a%20service%20request%20online">Submit a service request</a></p></div></div> | | GP0|#e0db22df-b571-4bdc-88c9-60395d104acc;L0|#0e0db22df-b571-4bdc-88c9-60395d104acc|Residential waste collection services;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#d4956a09-99ad-4d97-9921-0cf7e06b961c;GPP|#a3964d56-b74d-4d64-95c1-ff381a88a277;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711 | | | | | | | | | | | | | | | | Our residential waste services include supplying wheelie bins which we collect on a weekly basis. | 0 |