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Universal access and the public transport system<span> <h2 class="sectHeading">​​​​​​​​​​​​Our universal access​​​</h2></span> <p>​​​​​Our <a href="">Universal Access Policy</a> and <a href="" target="_blank">framework</a> describe our overall approach to universal access. You can view these documents here or download these documents in the document download section at the bottom of the page.<br><br>The <a href="" target="_blank">MyCiTi bus service<i class="icon link-external"></i></a> is currently the only universally accessible form of public transport in the city – we are especially proud of it.</p> <span> <div class="notification with-heading white-copy blue bg-navy"><div class="graphic no-border">​ <i class="info inclusive">​​</i> </div><div class="desc"><h4>Did you know?</h4><p> <b>An inclusive city:</b> Our plan is to make universal access a feature of all our public transport systems. We have recently completed an inner-city road audit, in which we tracked all obstacles that could make moving around difficult for a person with a disability. More than 11 000 barriers on one 100 kilometres of pavement were recorded. This audit, and future ones, will help us design a city and transport system that provides maximum access to all Capetonians.</p></div></div></span><span> <h2 class="sectHeading">​​​​​​​​MyCiTi bus​​​​​</h2></span> <p> <strong>MyCiTi buses are designed so that all special-needs passengers can use the service. The system caters for everyone, including:</strong></p><ul><li>visually impaired passengers;</li><li>people in wheelchairs;</li><li>seniors;</li><li>young children;</li><li>pregnant women and those with prams;</li><li>passengers travelling alone at night;</li><li>passengers with luggage; and</li><li>passengers carrying heavy objects such as surfboards and bicycles.</li></ul><p> <strong>MyCiTi’s universal access facilities include:</strong></p><ul><li>textured (‘tactile’) paving to help people with visual impairments find stations and platforms;</li><li>glass and flap gates at stations to accommodate wheelchair users;</li><li>audio induction loops at ticket kiosks for people with hearing impairments;</li><li>security cameras monitored by a control centre, on buses and at stations;</li><li>boarding bridges on buses serving residential and central-city routes, which provide passengers with level access onto buses at bus stops; and</li><li>dedicated bus stops to ensure that passengers can easily get on and off the bus.</li></ul><div class="notification with-heading dark-copy light-blue bg-light-grey"><div class="graphic with-border"> <i class="info fastfact"></i> </div><div class="desc"><h4>Fast fact</h4><p> An audio induction loop sends an electromagnetic signal of the ticket officer’s voice straight to the hearing aid or implant of a person with a hearing impairment. It cuts out any other noise so that the person can hear the conversation clearly. ​</p></div></div><p>Many more MyCiTi routes are being planned. Over time, we aim to have a public transport stop within 500 metres of every home. <a href="" target="_blank">Visit MyCiTi​<i class="icon link-external"></i></a> for more information on the service. </p> <span> <h2 class="sectHeading">Transport operator compliance​​​​​</h2></span> <p> <a href="">Transport</a>, our transport authority, will ensure that transport operators provide universal access. This will be included in the list of requirements for operators applying for licences from the City of Cape Town. Transport will also introduce a strong policy on universal access, which will help regulate operators’ compliance with the City of Cape Town’s vision.</p><p>For more details, please visit the <a href="" target="_blank">Transport website<i class="icon link-external"></i></a>.  ​​​<span>​​​ ​​</span>​</p>GP0|#b982cec3-46c5-4042-b5ad-1398a5d6bfd6;L0|#0b982cec3-46c5-4042-b5ad-1398a5d6bfd6|Universal access and public transport;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#cd99ac49-ecca-405e-bdcd-46b95dde8120;GPP|#063a6668-d6cb-4c45-adaf-f559697b85fd;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711;GP0|#f67364c1-be90-424d-81b5-3a2e516e816f;L0|#0f67364c1-be90-424d-81b5-3a2e516e816f|Universal access in cape town's public transport system;GPP|#805fa643-84d2-4e7f-95d7-c2a1c7862c0b;GPP|#14a3ee0b-b641-42d6-9511-506df3d1bdc9;GPP|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;GP0|#07d0b08c-634d-4aeb-bc7a-6b61ad1465b6;L0|#007d0b08c-634d-4aeb-bc7a-6b61ad1465b6|Universal access in cape town's public transport system;GPP|#36ddc01e-dabe-4b75-8885-fa7087707879;GPP|#bb1d214c-4a13-47f8-89cd-911676b553ad;GP0|#ce6e172c-b9cd-4631-8e7a-c08b45f202aa;L0|#0ce6e172c-b9cd-4631-8e7a-c08b45f202aa|Universal access in cape town's public transport system;GPP|#3e9fa09d-3560-4fd8-8c87-f286984167a1;GPP|#9f841cad-99c7-419d-a78f-65752fc421d4;GPP|#af370586-9ba3-404a-9d6e-02066ca42752;GP0|#ebf0e0af-fabc-4cac-ba90-c58481f55f1f;L0|#0ebf0e0af-fabc-4cac-ba90-c58481f55f1f|Universal access in cape town's public transport system;GPP|#d63dae10-dc91-4acd-bc4b-9bdecfc9fb63;GPP|#6f520d07-fa28-4a39-a1a6-a53c75fe9ed2;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24How the City is working towards a transport system that provides maximum access to all Capetonians.



Universal Access Policy995650GP0|#ecf0e702-25db-4c12-bbc2-be85db2304fd;L0|#0ecf0e702-25db-4c12-bbc2-be85db2304fd|Policy;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#2d2209ac-5bcc-4d2a-9da9-05fb21c94ea1;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2014-04-30T22:00:00Z
Universal Accessibilty in Tourism: 2013 Framework234344GP0|#2a0a7e2d-aa1e-42de-b6bf-d25c6b1d8805;L0|#02a0a7e2d-aa1e-42de-b6bf-d25c6b1d8805|Framework;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#4a698fa1-48a1-4def-afa7-749a0e063169;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2012-12-31T22:00:00Z



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