Residential water and sanitation services

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

Normal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

Normal

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

Normal

Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

Normal

Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

Normal

City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

Normal

Submit your water meter readings online

You can submit your water meter reading online through e-Services.

Normal

Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

Normal

Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

Normal

Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

Normal

Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

Normal

Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

Normal

Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

Normal

Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

Normal

Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

Normal

Reminder to switch to emailed municipal accounts before 2025 deadline

The City reminds all residents to make the switch to emailed municipal accounts before 31 December 2025.

‘More than 452 000 residents have already made the change to emailed accounts. Don’t be left behind. Make the switch now and enjoy quicker, more convenient billing. Making this switch will assist residents with better record keeping and it will help reduce environmental impact in the long-term. City officials are ready assist you ‘For those residents who do not have access to an email address, please contact our City Call Centre on 0860 103 089 or visit your nearest Customer Interaction Centre. Make the switch today and don't wait until the last minute, when volumes of registrations are expected to spike. Help us build a future-fit and sustainable Cape Town,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi. For emailed bills, simply send an email or SMS with your account number and email address Email: <a href="mailto:Revenue.Eservices@capetown.gov.za">Revenue.Eservices@capetown.gov.za</a> SMS: 31223<ul><li><div style="text-align:left;">Customers without email accounts are requested to contact the City’s Call centre: 0860 103 089 or visit their nearest <a href="https://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Walk-in%20centres" target="_blank">Customer Interaction Centre</a></div></li><li><div style="text-align:left;">For more information and to register for other online services, visit <a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-e-billing" target="_blank">capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-e-billing</a></div></li><li><div style="text-align:left;">For any further questions on switching to e-billing, visit <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SwitchtoeBill_FAQ.pdf" target="_blank">Frequently Asked Questions</a></div></li></ul> Emailed accounts have a number of benefits • Improved efficiency: customers can pay their accounts as soon as they are able to • Reduced errors: customers are able to better track their payments • Easily accessible for proof of residence as needed • Reduced environmental impact: reducing paper waste benefits our environment and City • Reduced costs: eliminates the need for paper and postal delivery costs End

2025-05-18T22:00:00Z

Planned water supply maintenance for 19 to 23 May 2025

The City’s Water and Sanitation Directorate will be doing planned work in the identified areas, which will result in water supply disruption.

Maintenance work, including pipe and valve installations, repairs and replacements Residents are advised to store enough water in advance as a precautionary measure. Water should be stored in clean, sealed containers. Planned maintenance work will result in water supply disruption to these areas: Blackheath Water Treatment Plant annual shutdown The Blackheath Water Treatment (WTP) Plant will be shut down from 06:00 on Monday, 19 May 2025, until 20:00 on Friday, 23 May 2025, for maintenance. This will involve the replacement and sealing of the penstocks at the inlet channels to the sedimentation tanks of the water treatment process. It will reduce the drinking water production capacity of the City significantly during this period. Our reservoirs will be filled in advance, however, consumers across the city are encouraged to reduce their water consumption while the Blackheath WTP is on shutdown. Water supply will be rerouted to the Blackheath supply areas during this period. Somerset West The water supply to this area will be shut off temporarily from 08:00 until 16:00 on Tuesday, 20 May 2025. This will enable the maintenance team to safely install control valves in New Street and Oatlands Street. Due to the location of the work on the water supply network, some parts of Somerset West will have water at lower-than-usual water pressure and others will experience no water.Parts of Wynberg The water supply to these areas will be shut off temporarily from 08:00 until 17:00 on Tuesday, 20 May 2025 and Wednesday, 21 May 2025. This will enable the maintenance team to safely install control valves to the existing water supply infrastructure at the intersections of Mountain View and Bower Roads, Mountain View and Prospect Hill Roads as well as Mountain View and Orient Roads in Wynberg. The area bounded by Bower Road, Wellington Avenue, Bayview Road, Silverlea Road and possibly the immediate surrounding streets will experience no water during this period.Large part of Kommetjie The water supply to Wireless Road, Osborne Street and a section of Kommetjie Main Road will be shut off temporarily from 09:00 until 21:00 on Wednesday, 21 May 2025. This will enable the maintenance team to safely connect the newly installed pipelines along Kommetjie Main Road, Wireless Road and Osborne Street to the existing infrastructure. The residents will experience no water during this period. Water tankers will be made available in Kirsten Avenue in the vicinity of Kommetjie Primary School and Wireless Road at the intersection of Flamingo Drive to provide water where required for domestic use.Eureka Estate – Elsies River The water supply to the area bounded by Owen Road, Eureka Street, 42nd Avenue and 35th Street in Eureka Estate will be shut off temporarily from 09:00 until 19:00 on Wednesday, 21 May 2025. This will enable the maintenance team to safely complete a new 225mm diameter connection on the water supply main in the area. Residents will experience no water during this period. Water tankers will be made available to provide water for domestic use where required.Rusthof – Strand The water supply to this area will be shut off temporarily from 09:00 until 20:00 on Thursday, 22 May 2025. This will enable the maintenance team to safely connect a pressure reducing valve (PRV) on the water supply main to the area. The residents will experience no water during this period. Water tankers will be made available to provide water for domestic use where required.Oranjezicht, Tamboerskloof, Schotchekloof – Bo-Kaap The water supply to these areas will be shut off temporarily from 09:00 until 21:00 on Thursday, 22 May 2025. This will enable the maintenance team to safely replace a defective 300mm diameter valve on the water supply main to these areas and install additional new valves and water meters in the water supply network. Residents will experience no water during this period. Water tankers will be made available to provide water for domestic use where required.Parts of Tokai The water supply to various roads in Tokai will be shut off temporarily from 08:00 until 18:00 on Thursday, 22 May 2025. This will enable the maintenance team to safely connect the newly installed pipelines along Tokai Road to the existing infrastructure. Areas affected by the shut-off are along Tokai Road, Forest Glade and Zwaanswyk Road and surrounds, Tokai. These residents will experience no water during this period. Macassar The water supply to this area will be shut off temporarily from 08:00 until 19:00 on Thursday, 22 May 2025. This will enable the maintenance team to safely replace a critical control valve on the reservoir supplying the area. Residents will experience no water during this period. Water tankers will be made available to provide water for domestic use where required.This work forms part of the Water and Sanitation Directorate’s proactive infrastructure maintenance and upgrade programme, which ensures the future continuity of water supply by addressing the issue of unaccounted for water. The City sincerely regrets any inconvenience. What residents need to know about larger-scale planned water supply disruptions: 1. Careful consideration has been given to the planning of this work to ensure it is being done at a time that is least disruptive to the water supply. 2. All sites where water and sanitation repairs and upgrades are conducted are deemed to be construction sites and, as such, are off-limits to members of the public. 3. Sometimes the maintenance work can be more complex than anticipated, which means the work could take longer. 4. For a short period after the supply has been restored, the water may be discoloured or look milky. This is because of trapped air in the pipes. If left to stand in a glass, the appearance will become clear, like normal. For updates on the maintenance work (and location of tankers where applicable), follow @CityofCTAlerts which is a City of Cape Town X account. How residents are advised to prepare for planned water supply disruptions: 1. Store enough water in clean, sealed containers in advance for use during this period. 2. Keep your taps closed to prevent any water loss and/or damage when the water supply is restored. End

2025-05-17T22:00:00Z

EPIC data paints sobering picture of alcohol-linked incidents

The Emergency Policing Incident Control (EPIC) system records all incidents reported to Safety and Security, and monitors resources that are dispatched.

The EPIC report focused on certain categories of incidents reported on weekends, between 22:00 and 04:00, as well as public holidays, during the same time period. While the incidents described are not explicitly linked to alcohol consumption, it is reasonable to infer that alcohol may have been a contributing factor. Of the 36 649 incidents recorded, noise nuisances accounted for 36,5%, assault (24,7%), motor vehicle and pedestrian accidents (22,1%) and domestic violence cases at 12%. During the same 18-month period, the City’s Law Enforcement Department shut down 1 627 illegal liquor premises. ‘The EPIC platform allows for central incident registration and rapid response capabilities, and helps see exactly which resources are where, and when. We can also use data and other visual aids to detect trends, which in turn helps with resourcing and deployment. Reports like these are incredibly useful for those in the enforcement and emergency services environment, but also for those departments and NGOs tasked with tackling issues related to our social fabric,’ said Mayoral Committee Member for Safety and Security, Alderman JP Smith. The report was completed at the behest of the Safety and Security Portfolio Committee, and served at its monthly meeting in April. ‘We speak often about the challenge that alcohol presents to enforcement and emergency services. This report simply confirms it, and while it is quite disheartening, on the plus side, we have a sense of which areas are most problematic and how we should deploy our resources in response, like our liquor enforcement operations,’ said Committee Chairperson, Councillor Mzwakhe Nqavashe. By area, Philippi and the Cape Town CBD had the highest incident count of the categories included in the report.<table width="100%" class="ms-rteTable-default" cellspacing="0"><tbody><tr><td class="ms-rteTable-default" style="width:50%;">SUBURB</td><td class="ms-rteTable-default" style="width:50%;">INCIDENT COUNT</td></tr><tr><td class="ms-rteTable-default">Philippi</td><td class="ms-rteTable-default">1 028</td></tr><tr><td class="ms-rteTable-default">Cape Town CBD </td><td class="ms-rteTable-default">1000 </td></tr><tr><td class="ms-rteTable-default">Tafelsig</td><td class="ms-rteTable-default">742 </td></tr><tr><td class="ms-rteTable-default">Strand </td><td class="ms-rteTable-default">504 </td></tr><tr><td class="ms-rteTable-default">Bonteheuwel</td><td class="ms-rteTable-default">462 </td></tr><tr><td class="ms-rteTable-default">Manenberg</td><td class="ms-rteTable-default">452 </td></tr><tr><td class="ms-rteTable-default">Wesbank </td><td class="ms-rteTable-default">447 </td></tr><tr><td class="ms-rteTable-default">Mfuleni</td><td class="ms-rteTable-default">403 </td></tr><tr><td class="ms-rteTable-default">Guguletu</td><td class="ms-rteTable-default">393 </td></tr></tbody></table> ‘The data is based on incidents reported – we have to acknowledge that many incidents go unreported, particularly assaults and domestic violence. And while many people are able to use alcohol responsibly, the reality is that its abuse does place an unnecessary strain on emergency and enforcement resources. Policing has its shortcomings, but one also has to ask where does personal accountability begin.’ Added Alderman Smith. End

2025-05-17T22:00:00Z

Energy teams fix 10 000+ streetlights in just 30 days

City energy teams attended to more than 10 000 streetlight-related requests.

'Vandalism, theft and illegal connections across the metro continue to impact turnaround times as damaged infrastructure often needs to be entirely replaced. The City's Energy Safety Unit continues to make a significant difference in our operations and much investment is under way to reduce the street value of materials by replacing copper cables with low street value conductors and rolling out overhead to underground cabling projects in communities across Cape Town. 'Our Electricity Generation and Distribution Department has really made massive strides in enhancing service delivery despite incredibly difficult circumstances on the ground. With the launch of our multi-year anti-vandalism campaign, ‘Protect Your Power’, we are urging our communities to keep an eye on the power infrastructure in their communities and to help us by reporting suspicious activity as fast as possible. This will help to reduce the scale of the damage caused by the theft and vandalism. 'We manage more than 245 000 streetlights across the metro and every bit of help we can get goes a long way as we endeavour to create safer and brighter communities,’ said the City’s Mayoral Committee Member for Energy, Alderman Xanthea Limberg.Requests attended to per metro area - theft and vandalism remains the biggest driver of streetlight, and power outages: <span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;"> <table cellspacing="0" cellpadding="0" style="color:#242424;text-transform:none;line-height:inherit;letter-spacing:normal;font-size:15px;font-style:normal;font-weight:400;word-spacing:0px;white-space:normal;border-collapse:collapse;direction:ltr;box-sizing:border-box;border-spacing:0px;orphans:2;widows:2;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;background-color:#ffffff;text-decoration-style:initial;text-decoration-color:initial;"><tbody><tr><td style="padding:0.75pt 5.4pt;border:1pt solid windowtext;width:172.25pt;height:20.65pt;vertical-align:bottom;white-space:normal !important;direction:ltr;box-sizing:border-box;background-color:white !important;"><span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;">East</td><td style="border-width:1pt;border-style:solid solid solid none;border-color:windowtext;padding:0.75pt 5.4pt;width:186.15pt;height:20.65pt;vertical-align:bottom;white-space:normal !important;direction:ltr;box-sizing:border-box;background-color:white !important;"><span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;">North</td><td style="border-width:1pt;border-style:solid solid solid none;border-color:windowtext;padding:0.75pt 5.4pt;width:262pt;height:20.65pt;vertical-align:bottom;white-space:normal !important;direction:ltr;box-sizing:border-box;background-color:white !important;"><span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;">South</td></tr><tr><td style="border-width:1pt;border-style:none solid solid;border-color:windowtext;padding:0.75pt 5.4pt;width:172.25pt;height:22.4px;vertical-align:bottom;white-space:normal !important;direction:ltr;box-sizing:border-box;background-color:white !important;"><span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:11pt;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;background-color:white !important;">Helderberg| Oostenberg | Bloemhof | Parow<span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:11pt;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;background-color:yellow !important;"> </td><td style="padding:0.75pt 5.4pt;width:186.15pt;height:22.4px;vertical-align:bottom;border-right-color:windowtext;border-bottom-color:windowtext;border-right-width:1pt;border-bottom-width:1pt;border-right-style:solid;border-bottom-style:solid;white-space:normal !important;direction:ltr;box-sizing:border-box;background-color:white !important;"><span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:11pt;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;"> <span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:11pt;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;">Vanguard | Mowbray | City | Atlantis <span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;"> </td><td style="padding:0.75pt 5.4pt;width:262pt;height:22.4px;vertical-align:bottom;border-right-color:windowtext;border-bottom-color:windowtext;border-right-width:1pt;border-bottom-width:1pt;border-right-style:solid;border-bottom-style:solid;white-space:normal !important;direction:ltr;box-sizing:border-box;background-color:white !important;"><span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:11pt;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;"> <span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:11pt;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;">Mitchells Plain | Wynberg | Gugulethu | Muizenberg<span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;"> </td></tr><tr><td style="border-width:1pt;border-style:none solid solid;border-color:windowtext;padding:0.75pt 5.4pt;width:172.25pt;height:15.4pt;vertical-align:bottom;white-space:normal !important;direction:ltr;background-color:white !important;"><span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;">3 965</td><td style="padding:0.75pt 5.4pt;width:186.15pt;height:15.4pt;vertical-align:bottom;border-right-color:windowtext;border-bottom-color:windowtext;border-right-width:1pt;border-bottom-width:1pt;border-right-style:solid;border-bottom-style:solid;white-space:normal !important;direction:ltr;box-sizing:border-box;background-color:white !important;"><span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;">2 395</td><td style="padding:0.75pt 5.4pt;width:262pt;height:15.4pt;vertical-align:bottom;border-right-color:windowtext;border-bottom-color:windowtext;border-right-width:1pt;border-bottom-width:1pt;border-right-style:solid;border-bottom-style:solid;white-space:normal !important;direction:ltr;box-sizing:border-box;background-color:white !important;"><span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-size-adjust:inherit;font-stretch:inherit;font-feature-settings:inherit;">3 869</td></tr></tbody></table> Let’s ACT: Protect Your PowerReport suspicious behaviour to the City’s Public Emergency Communication Centre: 021 480 7700The SAPS remains the lead authority in crime prevention.*Note: the data looks at all streetlight-related service requests closed over a particular two-week period. Data is dynamic and new requests are constantly added to the already logged requests, as well as historic service requests. The data looks only at streetlight-related requests and does not include other energy service requests attended to over the period in review.End

2025-05-17T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

Normal

Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

Normal

Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

Normal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

Normal

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

Normal

Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

Normal

The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

Normal

Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

Normal

Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

Normal

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

Normal

Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

Normal

Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

Normal

Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

Normal

Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

Normal

Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

Normal

City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

Normal

Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

Normal

District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

Normal

The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

Normal

Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

Normal

Submit your water meter readings online

You can submit your water meter reading online through e-Services.

Normal

Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

Normal

Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

Normal