Residential water and sanitation services

Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Condolences on the tragic passing of SA Navy Mariners

Cape Town Mayor Geordin Hill-Lewis has extended the City’s condolences on the passing of SA Navy mariners in a tragic incident off the Kommetjie coastline yesterday, 20 September.

'On behalf of the City of Cape Town, I extend my condolences to the family, friends, and colleagues of the SA Navy mariners who passed away as a result of the tragic incident off our coastline on Wednesday. We mourn their loss and pray that they will know our gratitude for their service to our country. 'Our thoughts are also with the survivors for a full recovery. May everyone impacted by this tragedy find peace and strength in this difficult time,' said Mayor Hill-Lewis. Mayor Hill-Lewis further thanked the City's Fire and Rescue Services, Law Enforcement, Marine Unit, and all involved in coordinating the multi-agency sea rescue response, including the NSRI, MRCC (Maritime Rescue Coordination Centre), TNPA (Transnet National Ports Authority), SA National Defence Force, SA Air Force, SA Navy, Military medical personnel, Military Police, CMR (Cape Medical Response), WC Government Health EMS rescue squad and ambulance, SA Police Services, SAPS WPDS – Water Policing and Dive Services, and the Kommetjie Community Neighbourhood watch. End

2023-09-20T22:00:00Z

Temporary lane closures on FW de Klerk Boulevard

The City is currently carrying out maintenance on the Lower Church Street Bridge over the N1 in Woodstock and the lane closures are needed to make this work possible.

The temporary lane closures on FW de Klerk Boulevard (N1) will be as follows:Inbound lane closures: <ul><li>11:00 to 16:00 from Monday to Thursday</li><li>10:00 to 15:00 on Fridays</li></ul> Outbound lane closures:<ul><li>09:00 to 14:00 from Monday to Friday</li></ul> Please note that the outbound closures will be implemented first and the temporary lane closures will run for a period of eight to ten weeks. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Bridge%20Map2.png" class="responsive" alt="" style="width:732px;" /> </figure>'I kindly request road users to please be patient while we are busy with this critical repair and rehabilitation of the existing vehicular bridge structure at Lower Church Street. By doing this work, we are mitigating further degradation of the structure due to concrete spalling and theft. The structure will be safer and more aesthetically pleasing for all road users and local businesses once we are done with the work,' said the City's Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas. Caption: A map that outlines Woodstock's Lower Church Street Bridge where repairs are being done. End

2023-09-20T22:00:00Z

City’s Mobile Office goes to Gugulethu, Kirstenhof, Grassy Park and Ravensmead

The City's mobile office team has been very effective in resolving long outstanding queries for residents.

The details are as follows: <ul><li>Tuesday, 26 September 2023, from 10:00 to 15:00 at the Gugulethu Civic Centre, 166 Mkhanyisi Maphuma Street, Gugulethu</li><li>Wednesday, 27 September 2023, from 09:30 to 13:30 at the CHS Lifestyle Centre, Church of Holy Spirit, 38 Raapkraal Road, Kirstenhof</li><li>Thursday, 28 September 2023, from 09:30 to 13:30 at the Grassy Park Civic Centre, 80 Victoria Road, Grassy Park</li><li>Friday, 29 September 2023, from 09:30 to 13:30 at the Ward Office, 1 Edgar Bullock Street, Ravensmead. </li></ul>Gugulethu residents will also have the opportunity to learn more about the City's indigent support during the Indigent Drive Roadshow.The City's Customer Relations Department's mobile team will assist residents with logging queries and service requests electronically. Customers can engage with the City in a wide range of non-emergency enquiries such as rates, sewerage, electricity, water, refuse collections, and all other account enquiries. 'The City's mobile office team has been very effective in resolving long outstanding queries for residents. We are committed to bringing services closer to residents and remind those who wish to make use of the services to bring along their ID or municipal accounts to help ease the process,' said the City's Mayoral Committee Member for Corporate Services, Alderman Theresa Uys. End

2023-09-20T22:00:00Z

Next phase of Muizenberg Beach huts restoration under way

The City of Cape Town is excited to announce the commencement of the next phase of the Muizenberg Huts Refurbishment Project.

The City of Cape Town is excited to announce the commencement of the next phase of the Muizenberg Huts Refurbishment Project. This is a partnership which builds on the excellent work done by the Friends of the Muizenberg Huts.Following Phase 1 of the beach huts refurbishment to Surfers Corner; the Recreation and Parks Department with the support of the Corporate Project Programme and Portfolio Management Department has commenced with the implementation of Phase 2 of the beach huts refurbishment to the Muizenberg East Beach Side to the value of R5,9million. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/BH1-2.jpg" class="responsive" alt="" style="width:968px;" /> </figure>'This joint initiative with Friends of the Muizenberg Huts aims to preserve this proud Cape Town tourism symbol, which also forms part of the rich cultural and historical heritage of Muizenberg. Through thoughtful design, we will ensure that these iconic huts continue to be a symbol of the area's charm and character for generations to come. We look forward to working closely with the community and stakeholders throughout this project to create a vibrant and sustainable beachfront destination for locals and visitors alike,' said Mayor Geordin Hill-Lewis.Phase 2 involves the refurbishment of 26 double huts and 10 single huts. Construction work started on Monday, 18 September, and is expected to be completed by the end of November. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/BH1-4.jpg" class="responsive" alt="" style="width:968px;" /> </figure>The scope of work includes:<ul><li>The replacement of the ground floor joists, timber bearers, and roof rafters with treated timber.</li><li>The replacement of the sidewall panels and roof covering with Nutec cladding.</li><li>The reconstruction of the timber staircase and the installation of concrete bases for the staircase posts.</li><li>The reconstruction of timber seating benches inside the beach huts.</li><li>The replacement of the timber floor boards and timber doors.</li><li>The replacement of all steel bolted connections with hot-dipped galvanised bolts and plates. </li><li>Wood treatment of all timber members, repainting the side cladding and roof covering. 'Once this project is completed, all of the beach huts on Muizenberg Beach will be fully refurbished. The City also appreciates the continued involvement of the Friends of the Muizenberg huts, with whom the Recreation and Parks Department has a cooperative agreement around the maintenance and management of the huts. The friends group also managed to secure a donation of Everite cladding for the refurbishment project. However, I want to appeal to the public at large to help us preserve these iconic structures that help make the Cape Town coastline so unique, by using them with care, and helping to protect them,' said Mayoral Committee Member for Community Services and Health, Councillor Patricia Van der Ross. </li></ul> <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/BH1-5.jpg" class="responsive" alt="" style="width:968px;" /> </figure>End

2023-09-20T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

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