Residential water and sanitation services

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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City’s Mobile Office heads to Kalksteenfontein and Bonteheuwel

The City’s Customer Relations Department’s mobile team will assist residents with logging queries and service requests electronically

The details are as follows: <ul><li><div style="text-align:justify;">Thursday, 27 March 2025, from 09:30 to 13:30 at the Kalksteenfontein Community Centre, Salvia Street, Kalksteenfontein</div></li><li><div style="text-align:justify;">Friday, 28 March 2025, from 09:30 to 13:30 at the Bonteheuwel Civic Centre, Cnr. Bluegum Street and Kiaat Road, Bonteheuwel</div></li> The City’s Customer Relations Department’s mobile team will assist residents with logging queries and service requests electronically. Customers can engage with the City in a wide-range of non-emergency enquiries such as rates, sewerage, electricity, water, refuse collections, and all other account enquiries. ‘We are bringing the City’s services closer to Kalksteenfontein and Bonteheuwel residents to ensure that no time and money is spent on transport. This is a special opportunity to resolve municipal items that residents have wanted to address. Should you wish to make use of the services on offer, remember to bring along your ID or municipal accounts to help ease the process,’ said the City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys. </ul>End

2025-03-19T22:00:00Z

Section of Wetton Road, Wynberg, widened for future public transport services

The City of Cape Town will commence with the widening of a section of Wetton Road (M9) in Wynberg by the end of March 2025.

A section of Wetton Road (M9) will be widened between the intersection with Rosmead Avenue and the M5 bridge to allow a dedicated left and right turning lane for the MyCiTi buses off Wetton Road. The turning lanes will give the buses access to the new Wynberg MyCiTi bus facility to be constructed at a later stage. The provisional completion date is end of October 2025. What to expect: • Work will take place outside of the peak hour periods from Monday to Friday, 09:00 to 15:00 • Work may happen on Saturdays and public holidays if needed • One lane in each direction will remain open to traffic as far as possible along the impacted section of Wetton Road • Traffic passing through this section will have to slow down • The section to be widened will be resurfaced and new road markings applied • The existing access to the racecourse will be upgraded and formalised as part of the project • New sidewalks will be constructed along this section of Wetton Road; inclusive of improvements to the stormwater infrastructure to assist with managing runoff during rain events‘There are now multiple ongoing construction projects in Claremont and Wynberg, Mitchells Plain and Khayelitsha to provide the necessary infrastructure for the roll-out of the second phase of the MyCiTi bus service. We are trying our best to limit the traffic disruptions and delays, but unfortunately roadworks always come with a level of inconvenience. We are very aware of the impact these projects are having on commuters who are travelling between the metro-south east and Wynberg and Claremont. I want to thank you for your patience and support while our efforts are under way to implement a world-class public transport service to keep Capetonians moving,’ said the City’s Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas. End

2025-03-19T22:00:00Z

TB testing skyrockets thanks to Targeted Universal Testing

TB is the world’s deadliest infectious disease with devastating health, social and economic consequences

‘TB is the world’s deadliest infectious disease with devastating health, social and economic consequences. The good news is that treatment and a cure is available, and the disease can be prevented. Treatment for multi drug resistant TB has also now been reduced to six months with the use of new and safer drugs. By working together, we can stop the spread and ensure healthier families and communities,’ said the City’s Mayoral Committee Member for Community Services and Health, Councillor Francine Higham.This year’s theme is ‘Yes! We Can End TB: Commit, Invest, Deliver’ - a call for hope, urgency, and accountability. At a global level, the World Health Organisation has identified a significant gap between the estimated number of people who fall ill with TB and the number of people newly diagnosed. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_3741.jpg" alt="" style="width:948px;" /> </figure>In the 2023 calendar year, 43 454 people were tested for TB at City Health facilities - 17% tested positive for the disease. In 2024, the number of tests increased by 61% to 69 938 (with 12% testing positive), following the implementation of Targeted Universal Testing for TB (TUTT), which is the testing of asymptomatic vulnerable individuals in communities.City Health has reaffirmed its commitment to ending tuberculosis and this year the focus is on key priorities that will drive progress in TB care. These are:<ul><li><div style="text-align:justify;">Implementing new TB Preventative Therapy(TPT) Guidelines – ensuring that children under five who are in contact with persons living with TB, all household contacts and people living with HIV receive TPT to protect them from developing TB disease.</div></li><li><div style="text-align:justify;">Finding the Missing Cases – Reaching vulnerable and high-risk groups through targeted TB testing (TUTT) to identify and treat undiagnosed TB cases</div></li><li><div style="text-align:justify;">Strengthening TB adherence counselling and support – by expanding patient-centred counselling to improve treatment adherence, reduce stigma, and support those undergoing TB treatment. City Health has rolled out a new TB Adherence Counselling strategy aimed at retention at initiation of care. </div></li></ul> <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_3791.jpg" alt="" style="width:948px;" /> </figure>‘Those who are diagnosed are able to improve the health of their families and neighbours. We honour the people who break through the stigma and have themselves tested for TB. The success of a TB programme depends on community leadership, civil society action, and cross-sector collaboration,’ said Councillor Higham.Advice for dealing with TB<ul><li><div style="text-align:justify;">Help persons living with TB to complete the full treatment. The risk of someone passing on TB if on effective treatment is very low.</div></li><li><div style="text-align:justify;">Keep all windows and doors open as fresh, moving air lowers the number of TB bacteria in the air and reduces the risk of transmission.</div></li><li><div style="text-align:justify;">Undergo TB screening if you have had contact with someone with TB or if you develop symptoms like a cough, weight loss, fever and night sweats.</div></li><li><div style="text-align:justify;">To stop the spread of TB, use a tissue or your elbow to cover your mouth and nose when coughing or sneezing, then dispose of the tissue properly. </div></li><li><div style="text-align:justify;">Wash your hands frequently, especially after coughing or sneezing, and before eating.</div></li><li><div style="text-align:justify;">Avoid close contact with others if you have active TB, and stay home from work or school until cleared by your healthcare provider. </div></li></ul> <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_3799.jpg" alt="" style="width:948px;" /></figure>Earlier this week, more than 150 residents attended a TB awareness event hosted by City Health Area East in Eerste River (pictured). End<figure class="subtopic-fullsize-img"> </figure>

2025-03-19T22:00:00Z

City’s R6 million Sea Point underground cabling project nears completion

The City is pleased to announce that its R6 million underground electricity cabling project in a targeted area in Sea Point

‘The City is pleased to announce that its R6 million underground electricity cabling project in a targeted area in Sea Point will be completed by the end of May 2025, if all goes according to plan. The project commenced in 2024, where our teams removed 22 electricity poles and electricity cabling in five roads in the area. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_5155.jpg" alt="" style="width:930px;" /> </figure><table width="100%" class="ms-rteTable-default" cellspacing="0"><tbody><tr><td class="ms-rteTable-default" style="width:50%;">Streets completed in 2024</td><td class="ms-rteTable-default" style="width:50%;">Streets under way in 2025</td></tr><tr><td class="ms-rteTable-default">Friars Road</td><td class="ms-rteTable-default">Clifford road (bottom half)</td></tr><tr><td class="ms-rteTable-default">Ocean View Drive</td><td class="ms-rteTable-default">Northumbria Road</td></tr><tr><td class="ms-rteTable-default">Clifford Road (top half)</td><td class="ms-rteTable-default">Edward Road</td></tr><tr><td class="ms-rteTable-default">Dassen Road</td><td class="ms-rteTable-default">Deane Road</td></tr><tr><td class="ms-rteTable-default">Upper Deane Road</td><td class="ms-rteTable-default"> </td></tr></tbody></table>‘Over the next three months, the teams will be completing the project in the remaining four roads. Our teams are committed to completing the Sea Point underground cabling project in a timely manner, with minimum disruption to customers.‘In Area North, the programme is being rolled out in eight other areas, including Woodstock and Oranjezicht. Our teams are also carrying out underground cabling projects across the metro and these projects represent the City’s investment into the future, which will deliver numerous benefits to residents and businesses. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_5165.jpg" alt="" style="width:988px;" /> </figure>‘In the previous Financial Year (2023/2024), the City completed major overhead to underground infrastructure projects in areas including; Bonteheuwel, Kewtown, Kensington, Pinelands and Woodstock. ‘As one of the City’s vandalism and theft deterrents, the City utilises aluminium cabling for streetlights and for its Low Voltage (LV) and Medium Voltage (MV) networks due to the material’s lower resale value compared to copper. ‘The City’s transition to underground electricity cabling and infrastructure is a key component to our long-term vision to modernise and enhance the reliability of our infrastructure and network. We are committed to investing in our electricity infrastructure to ensure it remains resilient and reliable to support the prosperity of our communities,’ said the Mayoral Committee Member for Energy, Alderman Xanthea Limberg. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_5201.jpg" alt="" style="width:920px;" /> </figure>Benefits of underground power infrastructure:• Improved reliability Underground cable infrastructure is less susceptible to weather related faults such as storms and falling trees. • Safety Underground cabling reduces the risk of electrical accidents from people, cars and animals coming into contact with the power lines. It also holds the potential to reduce the risk of vandalism. • Visually appealing Underground cable eliminates the need for poles and overhead power lines in an area, which greatly improves the visual appeal of an urban area.Report to the City Residents can log streetlight and other electricity faults online via the City’s service request platform, by dialling our call centre, sending an SMS or via the City’s new dedicated electricity faults WhatsApp line on 060 018 1505. Let’s ACT: Protect Your Power against theft, illegal connections and vandalism: Report suspicious behaviour to the City’s Public Emergency Communication Centre: 021 480 7700 End

2025-03-19T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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