Residential water and sanitation services

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/URswethS7Ns?si=eH_40-XpOBFi6HNi" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20thanks%20Cape%20Town%20residents%20for%20supporting%20cleanliness%20during%20the%202025%20festive%20period"> <img class="responsive" alt="City thanks Cape Town residents for supporting cleanliness during the 2025 festive period" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/cleanCT-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20thanks%20Cape%20Town%20residents%20for%20supporting%20cleanliness%20during%20the%202025%20festive%20period"> City thanks Cape Town residents for supporting cleanliness during the 2025 festive period</a> Thank you to everyone who helped keep Cape Town safe this festive season. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Urgent%20ongoing%20call%20for%20water%20saving%20as%20Cape%20Town%20dam%20levels%20drop%20further"> <img class="responsive" alt="Urgent ongoing call for water saving as Cape Town dam levels drop further" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/water-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Urgent%20ongoing%20call%20for%20water%20saving%20as%20Cape%20Town%20dam%20levels%20drop%20further"> Urgent ongoing call for water saving as Cape Town dam levels drop further </a> Stay water wise — low rainfall means lower dam levels. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Ebill%20deadline%20extended%20Update%20details%20for%20emailed%20accounts"> <img class="responsive" alt="Ebill deadline extended: Update details for emailed accounts" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/type-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/Ebill%20deadline%20extended%20Update%20details%20for%20emailed%20accounts"> Ebill deadline extended: Update details for emailed accounts </a> Switch to e-billing as postal accounts are ending. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20of%20Cape%20Town%20warns%20public%20against%20fake%20job%20advertisement%20circulating%20in%20Mitchells%20Plain"> <img class="responsive" alt="City of Cape Town warns public against fake job advertisement circulating in Mitchells Plain" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/City-380x220.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20of%20Cape%20Town%20warns%20public%20against%20fake%20job%20advertisement%20circulating%20in%20Mitchells%20Plain"> City of Cape Town warns public against fake job advertisement circulating in Mitchells Plain</a> Job applications with the City are always free! Report scams. </div>

2026-01-15T22:00:00Z

Safety and Security delivers joy at toy handover

The City’s Safety and Security Directorate handed over educational toys worth more than R30 000 to the St Joseph’s Intermediate Paediatric Care Facility in Montana earlier today.

The money used to buy the toys was the proceeds of a fundraising run held by the directorate at the Rondebosch Common in October last year. The fun run drew more than 500 participants from departments within the Directorate. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/st%20josephs1.jpg" alt="" /></figure> St Josephs is the only non-profit institution providing care for medically fragile children, acting as a transitional facility between hospital and home.‘Children spend an average six months at the facility receiving free nursing care, rehabilitation therapy and support. The staff also help to educate parents on the medical conditions of their children and improve medication adherence. They serve vulnerable communities and families, making the health journey less stressful and speeding up well-being.‘I also have to commend the staff of the Safety and Security Directorate for their initiative, their participation and their unwavering dedication in making a difference in the lives of some of our most vulnerable residents every day,’ said the Chairperson of the Safety and Security Portfolio Committee, Councillor Mzwakhe Nqavashe. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/st%20josephs2.jpeg" alt="" /></figure> ‘We are deeply grateful to the City of Cape Town’s Safety and Security Directorate for choosing St Joseph’s as the beneficiary of this initiative. What made this event especially meaningful was not only the funds raised but the genuine connection formed between our children and those who took part. Seeing our patients included, celebrated and engaged speaks powerfully to the spirit of community that underpins our work,’ said Head of Nursing at St Joseph’s, Sister Audrey Gourrah. Caption 1: Chairperson of the Safety and Security Portfolio Committee, Councillor Mzwakhe Nqavashe, was at the handover. Caption 2: Delighted to hand over educational toys to the facility were from left Jermaine Carelse from Fire & Rescue, Head of Therapy Faiza Achmat from St Joseph’s, Councillor Nqavashe, Chantel Alexander from Disaster Risk Management and Head of Nursing Sister Audrey Gourrah from St Joseph’s. End

2026-01-15T22:00:00Z

Pay online, make an appointment – avoid queues

The City encourages customers and motorists to book ahead of visiting a customer office to pay their accounts and renew their licence discs.

‘Amid the visible influx of customers visiting our customer offices as the new year is in full swing, we encourage customers to make use of our online booking service for account and vehicle licensing matters and also to make use of the variety of online services we offer. Please visit our website for more details. ‘It is quick and simple to renew a vehicle licence disc using the City’s online options. The SMS you receive about the renewal contains a link to the online booking system. Motorists can book an appointment and receive a reference number within minutes on the City’s website. The reference number ensures motorists are assisted at a dedicated counter, cutting down on time spent queuing. ‘To speed up processes even more, the City recently introduced a drive-through renewal facility in Brackenfell. This unique option allows motorists to stay in the driver’s seat as they renew their licence. Over the next few months, we will explore additional drive-through facilities and other innovations to make the City the leading licensing and renewal agent. ‘Accounts can also be paid online via eServices. Account payments are important to keep service delivery going and we thank each customer and ratepayer for their payments, especially amid the competing demands of January,’ said the Mayoral Committee Member for Finance, Councillor Siseko Mbandezi. Choose ease:<ul><li>Register for eServices </li><li>Renew licences online </li><li>Pay accounts via online payment options </li><li>Book an appointment via the City’s website to reduce waiting times in the Customer Interaction Centres </li><li>Make use of the City’s first drive-through vehicle disc renewal facility in Brackenfell </li><li>Phone ahead to confirm what documents are required for a particular transaction</li></ul> For more information on the City’s payment and support options, please visit: <a href="https://bit.ly/CCT_PaymentSupport">https://bit.ly/CCT_PaymentSupport</a> Brackenfell Vehicle Licence Renewal Drive-through: The drive-through operates on Mondays to Fridays from 10:00 to 18:00 and on Saturdays from 09:00 to 14:00. Only card payments will be accepted at the Brackenfell Vehicle Licence Renewal Drive-through facility.

2026-01-15T22:00:00Z

All zeroes for swimming pool heroes

There were no fatal or non-fatal drownings recorded at municipal swimming pools – a remarkable feat, considering just how popular these facilities were with patrons enjoying a day out.

Community swimming pools opened daily for the peak festive season. Now that the academic year is under way and most people have returned to work, these facilities will cease daily operations on Sunday, 18 January. <figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/IMG_7330.JPG" alt="" style="width:949px;" /></figure>From Monday, 19 January 2026 until 22 March 2026, they will be closed during the weekdays, and operate only on weekends, during the following hours:<ul style="list-style-type:disc;"><li>Fridays : pools will open at 14:00 and close at 18:00 </li><li>Saturdays and Sundays: 10:00 - 18:00 </li></ul>From 23 March until 6 April, community swimming pools will operate on a daily basis again for the school holidays, and pools will close for the season on Tuesday, 7 April. Group bookings wishing to use the pools during the week can still be accommodated, subject to approval by the relevant managers. Lifeguards will be allocated once such approval has been granted.Three indoor pools – Blue Downs, Long Street and Strand, as well as Sea Point will continue to open daily. The fourth indoor pool at Retreat is temporarily closed for repairs to its filtration system. The facility is expected to reopen by 23 January. The highest recorded number of visitors to a single municipal pool was at Sea Point on 28 December 2025, where 3 101 patrons entered the facility throughout the course of the day. This total included more than 700 pensioners. Sea Point also recorded the highest number of adult visitors to a single facility on 26 December 2025, at 1 500. Khayelitsha Swimming Pool recorded the highest number of children entering a municipal swimming pool on a single day this season, with just over 1 600 three to 16-year-olds visiting on 29 December 2025. 'I want to commend our lifeguards and support staff for the enormous effort they have put in to ensure our bathing areas remain safer swimming zones this season. There were no fatal or non-fatal drownings recorded at municipal swimming pools – a remarkable feat, considering just how popular these facilities were with patrons enjoying a day out. 'The season was not without challenges, however. Theft and vandalism of City infrastructure is an ongoing problem, not just at swimming pools, but we also had instances of persons illegally accessing facilities and trespassing after hours, which creates a risk to their own safety, but also potential infrastructure damage. Our swimming pools are critical community assets, and we all have a duty to respect, and protect them,' said Mayoral Committee Member for Community Services and Health, Councillor Francine Higham. GENERAL DROWNING PREVENTION REVIEWThis peak season, the City of Cape Town's lifeguards, with cooperation from the public and collaboration with partners in drowning prevention, have managed to reduce the drowning statistics significantly. Five fatal drownings were recorded along the City's coastline, two of which are still under police investigation. All of these fatal drownings happened outside of demarcated lifeguard safe zones. This is in comparison to the same period in previous seasons where 11 fatalities were recorded in 2024/25, nine in 2023/24 and 15 in 2022/23. Furthermore, 33 non-fatal drownings were recorded, any number of which might have resulted in a fatality had it not been for the lifeguards' interventions. Lifeguard hours at designated beaches remain unchanged, from 10:00 to 18:00 daily to ensure continuous surveillance and supervision.'While the festive season may be over, summer is not. Warmer days over the next few weeks will continue to draw visitors to our facilities. To our lifeguards, thank you. Your vigilance and commitment do not go unnoticed. To residents and visitors who acted responsibly, thank you for playing your part. Let's finish this summer the way we started it - by looking out for one another,' added Councillor Higham.

2026-01-15T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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