Family and home

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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City takes its community safety drills to Bothasig

The drills, coordinated by the Safety and Security Directorate happen quarterly and put several role-players through their paces.

The Civil Security Initiative (CSI) drill in Bothasig on Saturday, 16 May 2026, was the latest in a series designed to put the Directorate’s community safety network to the test.It brought together Bothasig, Edgemead and Zone 4 Neighbourhood Watches, District Watch, and other safety partners, alongside the City's Safety and Security departments, to simulate a high-pressure emergency scenario. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Some%20of%20the%20drill%20participants.jpeg" alt="" style="width:1069px;" /> </figure>Participants were activated through a series of staged alert messages and tasked with securing all access points to the facility, maintaining a 100-metre perimeter, and relaying information in real time to the City's Joint Operations Centre (JOC). With City and SAPS resources portrayed as fully deployed to the wider unrest, community structures were required to hold the line independently - exactly the kind of scenario these drills are designed to prepare for. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Participants%20mid-simulation.jpeg" alt="" style="width:2532px;" /> </figure>‘These exercises are about more than testing procedures. It’s about working with our civil society partners to enhance skill sets, exposing everyone to potential safety challenges and how to deal with them, and to identify and address any gaps in systems, should there ever be a real need to respond. The recent violent protest in the Eastern Cape is a stark reminder that civil unrest in South Africa is something government needs to prepare for, given the increased misinformation campaigns, increasing unemployment and a growing distrust in government. In Cape Town, we will stand ready to defend our residents,’ said Mayoral Committee Member for Safety and Security, Alderman JP Smith.The Civil Security Initiative is aimed at harnessing the resources of community structures to strengthen information-sharing and emergency response citywide. A dedicated communication platform gives Neighbourhood Watches and civil society partners a virtual presence in the City's JOC during incidents, ensuring that when it counts, everyone is connected and no one is operating in isolation. End

2026-05-18T22:00:00Z

Temporary lane closure at the Buttskop Road level crossing in Blackheath

The City of Cape Town would like to advise residents and road users of a temporary lane closure at the Buttskop Road level crossing in Blackheath

‘The City understands that lane closures can cause inconvenience to motorists and residents, but these maintenance activities are necessary to improve safety at the Buttskop Road level crossing. We appeal to all road users to be patient, adhere to temporary traffic management measures and exercise caution in the area while this important work is under way,’ said the City’s Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Buttskopp%20level%20crossing%20map.jpg" alt="" style="width:464px;" /> </figure>The City of Cape Town and Metrorail have an existing Maintenance Agreement in place regarding the maintenance of railway level crossings and the approach roads where the City is the road authority. The temporary lane closure is to enable Passenger Rail Agency of South Africa (Prasa) officials to conduct a joint condition assessment and undertake maintenance work required by the Railway Safety Regulator. The City apologises for any inconvenience caused and thanks residents and commuters for their understanding and cooperation. End

2026-05-18T22:00:00Z

Scottsdene Wastewater Treatment Works boosts water reuse to drive savings

The City invested R32,5 million to construct a new treated effluent pump station that has recently been completed.

The City invested R32,5 million to construct a new treated effluent pump station that has recently been completed.It supplies a number of users with treated effluent mainly for agricultural and irrigation use. With the new treated effluent pump station, the City can expand the reuse network to more customers. The pump station is able to supply six million litres of treated effluent per day to the Scottsdene treated effluent network, significantly increasing the availability of treated effluent within the area. Further development work is planned to extend the Scottsdene treated effluent network by 14km. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Scottsdene%20Wastewater%20Treatment%20Works%20boosts%20water%20reuse%20to%20drive%20savings%201.jpg" alt="" style="width:924px;" /> </figure>Industries, sports facilities, parks, developments and schools in Bellville Industria, Bellville South, Stikland, Glenhaven, Kuils River, Scottsdene, Northpine, Wallacedene, Brackenfell and Protea Heights are encouraged to engage with the City to use treated effluent as an alternative water source. Treated effluent is extracted and screened at the inlet of the pump station reservoir and filtered downstream of the pumps. The upgraded system also includes a supply capacity for internal reuse at the WWTW as part of the treatment process. The remaining treated effluent is either reused by customers or discharged to the receiving river.The plant has previously benefited from capacity upgrades in 2010 and 2020 to service a growing population driven by increased housing developments in the area.What is treated effluent?Treated effluent is wastewater that has undergone a rigorous treatment process at wastewater treatment works to remove contaminants, making it safe for discharge into the environment. A portion of this water is further filtered and supplied to customers for non-drinking uses.<ul><li><div style="text-align:left;">It is supplied from nine City wastewater treatment plants: Athlone, Bellville, Cape Flats, Kraaifontein, Macassar, Potsdam, Scottsdene, Zandvliet and Melkbosstrand. </div></li><li><div style="text-align:left;">It is more affordable than drinking water. </div></li><li><div style="text-align:left;">It is strictly for non-potable uses such as irrigation and industrial activities.</div></li></ul>Scottsdene ready to supply treated effluent to customers‘Providing industry with treated effluent for non-potable purposes such as irrigation and construction is vital in our call to save water. Every litre of treated effluent used is a litre of drinking water saved, helping to preserve our scarce water resources. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Scottsdene%20Wastewater%20Treatment%20Works%20boosts%20water%20reuse%20to%20drive%20savings%202.jpg" alt="" style="width:938px;" /></figure>‘It also makes financial sense for users, as treated effluent is a more affordable alternative to potable water. By switching to treated effluent where appropriate, businesses and facilities can reduce their water costs while contributing to a more sustainable and resilient water future for the city,’ said Mayoral Committee Member for Water and Sanitation, Councillor Zahid Badroodien.About Scottsdene WWTW<ul><li>It was constructed in December 1976. </li><li>The plants services Scottsdene, Northpine, Bernadino Heights, Wallacedene and Bloekombos. </li><li>It has a designed average dry weather flow treatment capacity of 12,5 million litres per day (MLD)</li></ul>After its initial construction in 1976, which saw the installation of its first wastewater treatment module, the WWTW underwent further capacity upgrades over time resulting in the current plant, which has four treatment modules. Additional upgrades up to 2008 saw the construction of mechanical screens, washer compactors and more to meet the growing demand in the area. During 2010 the treatment capacity of the WWTW was expanded with the construction of treatment Module D and the provision of a mechanical dewatering facility to enable mechanical dewatering and offsite disposal of wastewater sludge produced at the plant. Caption 1: Clint Kleinhans (Senior Superintendent at Scottsdene WWTW) and Jacques Basson (WWTW Plant Manager) at the final discharge point where treated effluent leaves the plant for reuse.Caption 2: Process Controller Vhuhwahvho Mmbadaliga clearing foreign objects from the dewatering facility, highlighting the operational impact of improper waste disposal.Caption 3 (Dropbox): Staff at the Scottsdene WWTW inside the newly constructed treated effluent pump station, which will expand water reuse to more customers in the area.<figure class="subtopic-fullsize-img"> </figure>End

2026-05-18T22:00:00Z

City’s Mobile Office heads to Wallacedene Community Hall

This week, the City of Cape Town’s Mobile Office will be stationed at the Wallacedene Community Hall on Thursday, 21 May 2026.

The details are as follows: <ul><li> Thursday, 21 May 2026, from 09:30 to 13:30 at the Wallacedene Community Hall, Boesak Street, Wallacedene. </li></ul>The City’s Customer Relations Department’s mobile team will assist residents with logging queries and service requests electronically. 'I would like to encourage residents within the Wallacedene area to attend the upcoming Mobile Office visit. This service provides a convenient opportunity for community members to receive assistance with non-emergency enquiries, including rates, water, electricity, and refuse accounts, close to home. To ensure quicker and more efficient service, residents are kindly requested to bring their ID or municipal account details,’ said the City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys. End

2026-05-17T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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Website unavailable: 2 August 2019	Website unavailable: 2 August 2019	<div class="ExternalClass50CD4FE0411647319F83C2333AA9E5CD"><p>The City’s website (www.capetown.gov.za) will be unavailable intermittently between 18:00 and 20:00 tonight as the IS&T Department will be installing necessary updates.</p> </div>
Website maintenance: 3 July	Website maintenance: 3 July	<div class="ExternalClass5320280925774850A99FBE47B6D0A503"><p>You may experience intermittent connectivity to the City's website and online services between 18:00 - 22:00 as we undergo maintenance. We apologise for the inconvenience.</p> </div>
Eskom load-shedding: 5 June	Eskom load-shedding: 5 June	<div class="ExternalClassADD26D16D23941268236B597644FE918"><p> Eskom customers on Stage 4 from 16:00 until 05:00 on Tuesday, followed by Stage 1 until 16:00. City customers on Stage 3 until 22:00 followed by Stage 4 until 05:00 on Tuesday. No load-shedding scheduled for Tuesday until 16:00.<br></p><p><a href="https://www.capetown.gov.za/Loadshedding1/loadshedding/Load_Shedding_All_Areas_Schedule_and_Map.pdf" target="_blank">Check the schedule</a> and <a href="https://www.capetown.gov.za/Family%20and%20home/Residential-utility-services/Residential-electricity-services/Load-shedding-and-outages" target="_blank">be prepared for outages</a>.<br></p></div>