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Insurance claims against the City Insurance claims against the City <img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/City%20Connect%20Header%20Image.jpg" style="BORDER:0px solid;" /><div class="ExternalClass09614DA8394A41538C996B3CB2CD3408"><p>​The City safeguards its assets and liabilities through a combination of self-insurance and conventional insurance (reinsurance with insurance companies) to guard against claims of a major, catastrophic nature.</p></div><h2 class="sectHeading">​​​​​​​​​​Submitting your claim</h2><p>If you wish to submit an insurance claim against the City it must be done within six months of the original date of the incident/occurrence. To submit your claim you will need to download, print and complete an official public liability claim form. For the application form and step-by-step instructions on how to submit your claim, please visit City Connect.</p> <span> <div class="notification with-heading white-copy yellow bg-darker-grey"><div class="graphic"> <i class="info citycard">​​</i></div><div class="desc"><h4>City Connect</h4><p> <a href="https://www.capetown.gov.za/City-Connect/Claim-or-dispute/Complaints-and-claims-against-the-City/Submit-a-claim-against-the-City">Submit a claim against the City </a> </p></div></div></span> <p>The Insurance Claims Section will acknowledge receipt of your correspondence and request a full report from the department against which you lodge a claim. You will be updated with the progress of your claim as part of the due process of the investigation.</p><div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>Please note</h4><p>The procedure for submitting claims is governed by the provisions of the <a href="https://www.gov.za/documents/institution-legal-proceedings-against-certain-organs-state-act" target="_blank">Institution of Legal Proceedings against certain Organs of State, Act No 40 of 2002<i class="icon link-external"></i></a>.</p></div> </div>GP0|#51327520-7bfa-4dce-bf25-6c9d9d68fd55;L0|#051327520-7bfa-4dce-bf25-6c9d9d68fd55|Insurance claims against the city;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#5b69133d-cb8f-41d2-a483-41976182ea8f;GPP|#fdaaa5aa-bac4-497d-b6ea-347f228ec59d;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;GP0|#a5866ec0-9b88-4b5c-883e-d09c65f1dca9;L0|#0a5866ec0-9b88-4b5c-883e-d09c65f1dca9|Insurance claims against the City;GPP|#bda64741-5fb7-4965-b0b6-66e9d7e098db;GPP|#d3f3e0bd-5b83-4c1f-845c-7e13f8f4e17d;GPP|#af370586-9ba3-404a-9d6e-02066ca42752;GP0|#f8bc48a1-ce62-4ab9-bcdf-ec1bc5c89fe4;L0|#0f8bc48a1-ce62-4ab9-bcdf-ec1bc5c89fe4|Insurance claims against the city;GPP|#7a5a636b-0dab-4f05-bb9d-2befe130c10c;GPP|#2ad5ede6-473c-4550-a932-aabda12143b1;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711Advice on how to submit an insurance claim against the City.

 

 

 

 

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