Subcouncil resolution details
Subcouncil 8
Agenda item no
08SUB 10/10/2020
Subject
SERVICE REQUEST NOTIFICATION REPORT FOR SUBCOUNCIL 8 AS AT 30 SEPTEMBER 2020
Meeting date
Thursday, October 22, 2020
Resolution
Noted
Date closed
Friday, October 30, 2020
Resolution detail
RESOLVED:
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The summary schedule of service request notification for Subcouncil 8, BE NOTED.
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The departments be tasked to action the oldest items first.
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All items within the departments’ main work centres be investigated to ensure that the items are still relevant.
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Service notifications for Electricity’s internal processes not be used to monitor performance in attending to open Service notifications.
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That the departments BE TASKED to action items older than 90 days (3552 service notices) as at 30 June 2020 by 30 September 2020.
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That the report regarding Service Request Notification report for Subcouncil 8 as at 31 December 2020, BE ACCEPTED.
ACTION: ERIKA WILLIAMS / FLORIS THEART / ELAINE NOBLE / MAGDALENE BRINKHUIS/ADRI SMAL/ TANIA NTABA / CLARISKA HOFFMAN / TSOARELO KOPOLO / NKOSINATHI RALARALA