City Council

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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City assisting SAPS investigation into alleged explosive device at Jewish Community Centre

Cape Town is a city of peace loving people, where differences of faith and opinion are expressed loudly and fully, but always peacefully.

‘On Friday 6 December 2024, my office received notification from the SAPS of a report that an alleged explosive device had been thrown over the front wall of the Jewish Community Centre in Hatfield Street, Cape Town.‘Since then, the Cape Town Metro Police has assisted SAPS with the analysis of CCTV footage to get to the bottom of the incident, with the City's support for the investigation being coordinated by the Safety & Security Information Management Services (SSIMS). While SAPS has not officially confirmed the nature of the device, they have handed the file over to the Directorate for Priority Crime Investigation (Hawks), indicating they view the matter with seriousness.'Should the SAPS investigation confirm that this was an attempted attack on the Jewish Community Centre, I know I would speak for all Capetonians in condemning such an attempt in the strongest possible terms.‘Cape Town is a city of peace loving people, where differences of faith and opinion are expressed loudly and fully, but always peacefully.‘Our city has a long and proud history of being a safe city for people of all religions to live and express their faith and traditions. Let us all commit ourselves to protecting and defending the best of that history,’ said Mayor Hill-Lewis.'Through our investments in various safety technologies such as CCTV, Automatic Number Plate Recognition, gunfire detection and eye-in-the-sky aerial surveillance, the City is able to recover hundreds of firearms through gunfire detection, find lost or injured persons on the mountain or along rivers, and assist SAPS in investigations like this and others when given the opportunity,' said Alderman JP Smith, Mayoral Committee Member for Safety and Security. End

2024-12-09T22:00:00Z

City Ombud advises of festive season office closures

The Cape Town Civic Centre Walk-in Office will be closed from 23 to 31 December 2024 and will reopen on 2 January 2025.

‘The Cape Town Civic Centre Walk-in Office will be closed from 13:00 on 24 December 2024 to 31 December 2024 and will reopen on 2 January 2025. A complaint box with complaint forms will be placed at the entrance of the Civic Centre, Walk-in Enquiries Office for staff, councillors or members of the public to submit complaints during our annual office closure. In addition, the office will be closed this Friday, 13 December 2024, from 13:00.‘All Ombud satellite offices will be open today, 10 December 2024, and will then be closed for the festive season. All Ombudsman satellite office operations will continue as normal from 14 January 2025 from 09:00 to 14:00.‘The Ombudsman’s Office deals with last-resort municipal-related complaints about the City’s administration, as an office of last resort. This means that complainants would need to approach their first point of contact, such as the City’s Customer Relations Management Department or Subcouncil before approaching the Ombud’s Office. We thank staff, councillors and residents for their understanding and for continuing to submit their complaints during this time,’ said the City’s Ombud, Vusumzi MagwebuDetails of the City’s Ombud satellite offices:<table width="100%" class="ms-rteTable-default" cellspacing="0"><tbody><tr><td class="ms-rteTable-default" style="width:50%;">Office</td><td class="ms-rteTable-default" style="width:50%;">Address</td></tr><tr><td class="ms-rteTable-default">Kuils River Walk-in Centre</td><td class="ms-rteTable-default">Van Riebeeck Road, Kuils River, Cape Town, 7580</td></tr><tr><td class="ms-rteTable-default">Durbanville Walk-in Centre</td><td class="ms-rteTable-default">Administration Office, Oxford Street, Durbanville, 7550</td></tr><tr><td class="ms-rteTable-default">Stocks and Stocks Municipality Building</td><td class="ms-rteTable-default">Ntlazane Road, Khayelitsha, Cape Town, 7784</td></tr><tr><td class="ms-rteTable-default">Liberty Promenade Mall </td><td class="ms-rteTable-default">AZ Berman Drive, Mitchells Plain, Cape Town, 7785</td></tr><tr><td class="ms-rteTable-default">Atlantis Special Economic Zone</td><td class="ms-rteTable-default">William Gourlay Street, Atlantis Industrial, Cape Town, 7349</td></tr><tr><td class="ms-rteTable-default">Desmond and Leah Tutu House</td><td class="ms-rteTable-default">Ground floor, Corner of Harrington and Long Market Street, Cape Town, 8001</td></tr></tbody></table> For more information relating to the Office of the City Ombudsman, please visit: City <a href="https://www.capetown.gov.za/Departments/Ombudsman" target="_blank">Ombudsman webpage</a>. End

2024-12-09T22:00:00Z

Closure of Ocean View Customer Interaction Centre

Residents are encouraged to visit another interaction centre, particularly the new Fish Hoek Customer Interaction Centre, and to make use of the City’s various, convenient online options

‘The closure is due to a number of factors, including limited services and a decline in customer visits, among others. Residents in the community will continue to be served via the mobile office. For fault reporting, customers can continue using the free telephone line in the Housing Office. ‘Residents are encouraged to visit another interaction centre, particularly the new Fish Hoek Customer Interaction Centre, and to make use of the City’s various, convenient online options. One option is to make an online booking at a centre which is convenient and another is to use e-Services. A number of services are available here, such as viewing municipal accounts, renewing motor vehicle licences, entering water meter readings and applying for rates rebates, among others. There are also a number of ways to pay online, directly via your bank or at a retail shop. We have also made it simple to do business with the City online by including a QR code on accounts. The City regrets any inconvenience caused to the residents of Ocean View and surrounds,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.For a list of all City Customer Interaction Offices, please visit: <a href="https://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Walk-in%20centres" target="_blank">bit.ly/CCT_CustomerCentres</a> Residents may access the City’s online booking system at https://bookings.capetown.gov.za to book an appointment for motor vehicle licence renewals, as well as for account payments and queries. See this short YouTube video <a href="https://bit.ly/3WH8j5o">https://bit.ly/3WH8j5o</a> to see how you can do so.Register on e-Services • Renew vehicle licences • Submit water/electricity readings • Pay municipal accounts online (debit order payment option, only) • View current account and account history • Apply to receive accounts via email • Log service requestsTo register for e-Services visit: <a href="https://eservices.capetown.gov.za/">https://eservices.capetown.gov.za/</a> Receive your account via email: Register on the City’s e-Services for the emailed accounts service. Please contact us via email at <a href="mailto:Revenue.Eservices@capetown.gov.za">Revenue.Eservices@capetown.gov.za</a> for assistance. Customers may also submit their request to receive emailed accounts via SMS to 31223.For account payments: • Online: <a href="http://www.easypay.co.za/">www.Easypay.co.za</a> or <a href="http://www.powertime.co.za/">www.powertime.co.za</a> • EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference • Retailers: Checkers, Pick n Pay, Shoprite, Spar and Woolworths • e-Services: Use the City’s online e-services portal • ATM: contact your bank to add the City as an ATM beneficiary • QR code payments - for more information on QR code payments, please see the user’s guide: <a href="https://bit.ly/3MhZXgT">https://bit.ly/3MhZXgT</a> Payment for the renewal of motor vehicle licences may be made online at <a href="http://www.capetown.gov.za/">www.capetown.gov.za</a> /vehiclelicensing. Payment of pre-due date traffic fines may be made at selected Spar shops or online at <a href="http://www.paythat.co.za/">www.paythat.co.za</a> .For payment arrangements email <a href="mailto:payment.arrangements@capetown.gov.za">payment.arrangements@capetown.gov.za</a> For indigent applications email <a href="mailto:indigent.relief@capetown.gov.za">indigent.relief@capetown.gov.za</a> End

2024-12-09T22:00:00Z

City facilitates fathers and sons dialogue

The workshop provided a safe space for participants to share their experiences and challenge harmful gender norms

Workshop participants included men and boys from Langa, Kraaifontein, Delft, Mfuleni, and Cape Town CBD.Facilitators used art and therapeutic techniques to foster dialogue and connection. ‘The workshop provided a safe space for participants to share their experiences and challenge harmful gender norms. The primary goal was to strengthen father-son relationships by emphasising the importance of modelling positive behaviour. Additionally, the participants created art pieces that symbolise their commitment to preventing gender-based violence. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Fathers%20&%20sons%20dialogue_16Days_10Dec2024%20%2810%29.jpeg" alt="" style="width:1069px;" /> </figure>‘Social expectations and cultural norms often reinforce ideas of masculinity that equate strength with aggression, making violence seem like an acceptable response to conflict. It is imperative that we chart a different path if we are serious about building a safer society for women, children and men who are victims of abuse,’ said the City’s Mayoral Committee Member for Community Services and Health, Councillor Patricia van der Ross.As part of the programme, the men and boys also developed individual and community action plans to address GBV. These plans are intended to guide their actions and commitments beyond the workshop. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Fathers%20&%20sons%20dialogue_16Days_10Dec2024%20%2813%29.jpeg" alt="" style="width:1069px;" /></figure>The initiative concluded with a ceremony earlier today, coinciding with the closing of the International 16 Days of Activism Campaign. The CACD department remains dedicated to promoting awareness and action against GBV through year-round initiatives.‘South Africa experiences some of the highest rates of violent behaviours and femicide globally. Statistics show that most GBV cases target women and girls, often perpetrated by men. With the workshop, we hope to further challenge harmful gender norms and stereotypes that fuel violence,’ added Councillor Van der Ross. End <figure class="subtopic-fullsize-img"> </figure>

2024-12-09T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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