Mayor

Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Residents invited to have their say on proposed walking and cycle lanes in Heideveld

The new infrastructure will significantly improve road safety for both pedestrians and cyclists.

The new infrastructure will significantly improve road safety for both pedestrians and cyclists.The City's Urban Mobility Directorate is rolling out various programmes to provide safer, more accessible non-motorised transport (NMT) spaces for pedestrians and cyclists, and Heideveld residents are encouraged to have their say on the proposals for their area.The construction of the new walking and cycle lanes will be implemented along the following roads and streets in Heideveld:<ul><li>4th Avenue </li><li>5th Street</li><li>Klipfontein Road</li><li>Falcon Road </li><li>Zenith Road</li><li>Heideveld Road</li></ul>'We urge Heideveld residents to please send us their comments and recommendations on the City's plans to expand the NMT network to improve road safety for pedestrians, cyclists, wheel-chair users, people with prams and school children. This expansion includes footways, cycle ways, signage and intersection improvements that are universally accessible. With the communities' input, we can ensure that the improvements and infrastructure we implement best suits their needs for enhanced safety and access,' said Councillor Rob Quintas, the City's Mayoral Committee Member for Urban Mobility.To comment:• Send an email to: <a href="mailto:Transport.News@capetown.gov.za" target="_blank">Transport.News@capetown.gov.za</a>• Go online: <a href="http://www.capetown.gov.za/haveyoursay" target="_blank">www.capetown.gov.za/haveyoursay</a>For written submissions, go to:<ul><li>Public Participation Unit, 3rd Floor Podium Block, Civic Centre, 12 Hertzog Boulevard, Cape Town, 8001</li><li>Subcouncil 14, - Fezeka Building cnr NY1 and Lansdowne Road Gugulethu 7750</li></ul>Library submission:• Heideveld public library, cnr Heideveld and Hogsback Road, HeideveldFor additional information, call the City of Cape Town's Call Centre on 0860 103 089. End

2023-06-07T22:00:00Z

Residents can have their say on proposed walking and cycle lanes for Gugulethu

The new infrastructure will significantly improve road safety for both pedestrians and cyclists.

The new infrastructure will significantly improve road safety for both pedestrians and cyclists.The City's Urban Mobility Directorate is rolling out various programmes to provide safer, more accessible non-motorised transport (NMT) spaces for pedestrians and cyclists, and Gugulethu residents are encouraged to have their say on the proposals for their area.The construction of the new universally accessible walking and cycle lanes will be implemented along the following roads and streets in Gugulethu:• NY78• NY50• Terminus Road• Koornhof Street• Klipfontein Road'We urge Gugulethu residents to please send us their comments and recommendations on the City's plans to expand the NMT network to improve road safety for pedestrians, cyclists, wheel-chair users, people with prams and school children. This expansion includes footways, cycle ways, signage and intersection improvements that are universally accessible. With the communities' input, we can ensure that the improvements and infrastructure we implement best suits their needs for enhanced safety and access,' said Councillor Rob Quintas, the City's Mayoral Committee Member for Urban Mobility.To comment:• Send an email to: <a href="mailto:Transport.News@capetown.gov.za" target="_blank">Transport.News@capetown.gov.za</a>• Go online: <a href="http://www.capetown.gov.za/haveyoursay" target="_blank">www.capetown.gov.za/haveyoursay</a>For written submissions, go to:• Public Participation Unit, 3rd Floor Podium Block, Civic Centre, 12 Hertzog Boulevard, Cape Town, 8001• Subcouncil 13, Fezeka Building cnr NY1 and Lansdowne Road Gugulethu 7750 Library submission:<ul><li>Gugulethu public library, NY 144, Gugulethu </li></ul> For additional information, call the City of Cape Town's Call Centre on 0860 103 089. End

2023-06-07T22:00:00Z

Safety and Security Training Centre expands its offerings

The Metro Police Safety and Security Training Academy provides training and development to the City's three enforcement services – both permanent staff and volunteers.

The Metro Police Safety and Security Training Academy provides training and development to the City's three enforcement services – both permanent staff and volunteers. Thousands of staff members pass through the doors each year for basic training, as well as refresher training. In this financial year, 16 additional facilitators were appointed, taking the overall total to 46 facilitators who focus on various training modules, including Peace Officer and Traffic Warden training, Crime Scene Management, By-Law training, firearm and tactical training. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/20230606_101406.jpg" class="responsive" alt="" style="width:802px;" /> </figure>'The training options have expanded even further over time, allowing staff the opportunity to increase their overall skills set, whether acquiring code 14 driving licences, sharpening their computer skills or making use of the personal trainers who are employed by the Training College. Most recently, we have also started introducing softer skills like conflict management, emotional intelligence and customer relations training. These are critical additions that will serve us well. Our staff members often find themselves knee deep in complex situations where handcuffs and confrontation are not necessarily the best approach. 'Just this week, some of our Metro Police officers found themselves having to deal with a very sensitive situation in Heideveld, involving a sexual assault. They exhibited the utmost care and professionalism for the victim, and arranged all of the necessary medical intervention at the time, before making several arrests in connection with the incident. Experiencing crime or trauma is harrowing to anyone, and it is important that enforcement services staff are equipped to manage different scenarios. Emotional intelligence is the key, and I'm very glad that our Training College is going down this road,' said Mayoral Committee Member for Safety and Security, Alderman JP Smith. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/20230606_102524.jpg" class="responsive" alt="" style="width:802px;" /> </figure>The Training Academy started in 2008 in Observatory. As the Safety and Security Directorate has expanded over time, so too has the need for additional space, with satellite campuses established in Lakeside, Tokai, Muizenberg (pictured), Ndabeni and the shooting range in Philippi. Over the next three financial years, a budget of just under R70 million has been allocated for improvements at the training college. The bulk of the spend is earmarked for renovations to turn the Muizenberg site into the central campus, comprising: <ul><li>Eight 60-seater lecture rooms </li><li>Three 100-seater lecture rooms </li><li>An auditorium to accommodate 200 people </li><li>Office space to accommodate staff members </li><li>A gymnasium as well as an indoor shooting range</li><li>Sleeping quarters for 150 people and a cafeteria</li><li>Archiving and Portfolio room capacity in line with the requirements of an accredited education institution </li></ul> <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/lecture%20room.jpeg" class="responsive" alt="" style="width:800px;" /> </figure>'We are incredibly excited about the future of our training college and the benefits for staff development and public safety. The college has consistently produced results since it first opened its doors 15 years ago, in spite of many obstacles along the way. These expansion plans have been in the making for a very long time, and to see it slowly turning into reality, is very satisfying,' said Alderman Smith. End

2023-06-07T22:00:00Z

Some R1,2bn for City public housing upgrades

The City has allocated more than R1,2 bn in total over the next three years for repairs and maintenance of its public housing rental stock

'Incredible work is being done. I know the conditions on the ground are challenging but I thank our teams for their dedication and above all, our tenants for their cooperation. Some 32 existing staircases are being replaced with precast concrete and steel staircases as part of the upgrading project at our Community Residential Units (CRUs) across the metro central regions including Parkwood, Lotus River, Lavender Hill, Cafda Village and Ocean View. More than R7m has already been spent on replacing staircases as part of this project. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/stairs1.jpg" class="responsive" alt="" style="width:980px;" /> </figure>'Internal public housing teams are also attending to repairs on staircases in other areas such as Manenberg ahead of the staircase replacement programme being rolled out further. Overall the City will spend more than R1,2 billion over the next three years on upgrades and maintenance to CRUs. We have also launched the No Cost Transfer programme where eligible tenants may receive a free title deed and ownership to their units, free of charge.'It would be remiss of me not to mention the scale of our public housing offering across the metro, which includes more than 45 000 units across the metro. This makes the City one of the biggest landlords in the country. We are utterly dependent on rental income to fix and maintain these units and as always, we encourage our tenants to pay their rentals so that we can fulfil our vision to create dignified accommodation for those most in need. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/stairs2.jpg" class="responsive" alt="" style="width:1553px;" /> </figure>'Today was an excellent opportunity for me to see these staircases being upgraded. The safety of our tenants is a priority and I am pleased to have seen the enhancement of our tenants' lives via the upgrading of the staircases. I was able to work with the contractor and help, where possible, to install the steps. Importantly, I was able to engage with residents and listen to their questions and concerns. Again, I thank our residents who are temporarily inconvenienced while work is under way. We sincerely appreciate your patience. 'Due to the large volume of service requests, it is our priority to attend to the most urgent repairs first so that we ensure the safety of our tenants when they access their homes. There are a few things that have the ability to transform lives in the way that dignified, secure housing can,' said Alderman James Vos, the City's Acting Mayoral Committee Member for Human Settlements. <figure class="subtopic-fullsize-img"> <img src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/stairs4.jpg" class="responsive" alt="" style="width:1898px;" /> </figure>The majority of repair work required at our public housing units is unfortunately due to vandalism.If tenants have any safety concerns regarding their units and staircases, they are encouraged to please contact the Human Settlements Directorate.Log a service request: • Human Settlements Directorate's Call Centre: 021 444 0333 or send a WhatsApp to 063 299 9927 End

2023-06-07T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

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