Skip to content





Public Emergency Communication Centre 107<p>Watch our <a href="" target="_blank">Public Emergency Communication Centre 107 video</a><i class="icon link-external"></i><br></p><h4>Operations</h4><p>We provide a single point of entry to emergency services, e.g. police, fire, ambulance, etc. where residents and visitors to Cape Town are able to report all life and/or property threatening emergencies.</p><h4>Service Quality</h4><p>We focus on Training and Development, Agent Quality Management and Public Education and Awareness, including networking and media liaison.</p> <h4>Technical</h4><p>We provide the community of Cape Town with 24-hour access to emergency services by managing and ensuring effective integrity, development, maintenance and disaster recovery of all dynamic technical systems. </p><p>We serve as a single point of entry to all City of Cape Town safety and security services. By simply dialling <em> <a>021 480 7700</a></em> from a cellphone or <em> <a>107</a></em> from a landline, all residents and visitors to the city will have access to emergency services and be able to report all life and/or property threatening emergencies. Your service requests will be distributed to the relevant emergency service providers including fire and rescue, police, traffic service or ambulance.<br></p><span> <ul class="lrg-icon-content"><li class="lrg-icon lrg-link"><div class="list-links">​ <a title="title" href="">See all emergency numbers</a><a title="title" href="">Learn about saf​ety in the home</a><a title="title" href="">Visit our Metropolitan Police Services Department page</a><a title="title" href="">Visit our Law Enforcement Department page</a><a title="title" href="">Visit our Law Enforcement, Traffic and Coordination Department page</a><a title="title" href="">Visit our Disaster Risk Management Centre Department page</a><a title="title" href="">Visit our Fire and Rescue Service Department page</a> ​​<br></div> </li></ul></span> <img alt="" src="" style="BORDER:0px solid;" /><span> <div class="contact"><h4>Emergencies:</h4><p>For all emergencies dial <em> <a>021 480 7700</a></em> or <em> <a>107</a></em> from a landline.</p> <span><figure><a href="#0214807700%20"><img class="responsive" src="" alt="" /></a>​ </figure></span><br> <h4>Manager: Public Emergency Communication Centre</h4><div class="contact"><p>Suretha Visser</p><address><ul><li>Telephone: <br> <a>021 487 2045</a></li><li>Email: <br><a href=""></a></li></ul></address><h4>​​Head: Operations</h4><p>Jaco Groenewald</p><address><ul><li>Telephone: <br> <a>021 480 7743</a></li> <li>Email: <br><a href=""></a></li></ul></address><h4>Head: Service Quality</h4><p>Estelle Le Keur</p><address><ul><li>Telephone: <br> <a>021 444 9586</a></li><li>Email: <br> <a href=""></a></li></ul></address></div></div></span>

You have disabled JavaScript on your browser.
Please enable it in order to use City online applications.