City of Cape Town Link

Report illegal land use, building or development

<h2 class="sectHeading">How to report illegal land use</h2> Step 1: Obtain the relevant complaint form. If you are reporting land-use contravention, then you can download and fill out the Land Use Contravention Complaint Form in the document centre below. If you are reporting building regulations contravention, then you can download and fill out the Building Regulations Contravention Complaint Form at the bottom of the page. Step 2: Provide as much detail as possible as this aids a thorough investigation. Step 3: Submit the form to your local district planning office for investigation. Step 4: Make note of the reference number provided and use remember to quote this number when making further enquiries. <h2 class="sectHeading">Contact us</h2> You can visit the <a href="https://www.capetown.gov.za/Departments/Development%20Management%20Department">Development Management Department</a> for more assistance or information. Please refer to the <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/TDA%20DM%20-%20Contacts.pdf" target="_blank">District Offices Contact List</a> for your relevant planning office contact details

If you believe an individual is using land without proper authorisation and permissions, you can submit a complaint to the City.

Building Regulations Contravention Complaint Form (BDM 01)			1405859	GP0\|#8e58d849-b5db-4aba-bcf8-011072373ca0;L0\|#08e58d849-b5db-4aba-bcf8-011072373ca0\|Complaint form;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2019-01-15T22:00:00Z
Land Use Contravention Complaint Form			2260078	GP0\|#8e58d849-b5db-4aba-bcf8-011072373ca0;L0\|#08e58d849-b5db-4aba-bcf8-011072373ca0\|Complaint form;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2019-01-15T22:00:00Z

The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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The City's Draft Budget 2020-2021

The City of Cape Town's budget reflects its key policy decisions and priorities, determines rates increases and indicates where money will be spent on programmes and services.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/the-city-budget/the-citys-budget-2020-2021"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-citys-budget-2020-2021</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Pay your traffic fine

The City has a number of different options for paying traffic fines. If you would like to pay your fine.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Fines/Pay-your-traffic-fine"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-traffic-fine</a>

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Upgrade to a new prepaid electricity meter

Find out if your suburb has been selected for a compulsory electricity meter upgrade

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-an-upgrade-to-a-new-prepaid-electricity-meter"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">apply-for-an-upgrade-to-a-new-prepaid-electricity-meter</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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Jobs and opportunities at the City

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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2020/21 Tariffs

Find out about the latest tariffs that affect you

<a href="https://www.capetown.gov.za/local%20and%20communities/meet-the-city/the-city-budget/city-wide-tariffs"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-wide-tariffs</a>

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Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

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View the Council Meeting Calendar

Access the Council meeting calendar and agendas for upcoming meetings.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/meeting-calendar"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">meeting-calendar</a>

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Load-shedding

Access load-shedding schedule and tips to save electricity

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">load-shedding-and-outages</a>

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Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

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Load-shedding

Load-shedding stages are announced by Eskom and depend on the extent of the shortage of generation capacity

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Libraries

Loan out books, get access to electronic resources or take part in community programmes and events at any of our libraries

<a href="https://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Libraries"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Libraries</a>

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Comment on the draft Allocation Policy: Housing Opportunities 2019

We are in the process of reviewing and updating our Allocation Policy: Housing Opportunities.

<a href="https://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg"><img alt="" src="/_layouts/15/IMAGES/icjpg.gif">City Connect Header Image.jpg</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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Reduce rates for NPOs and PBOs

Some PBOs and NPOs which were previously excluded from the list due to legislative changes will now be able to benefit from reduced rates.

<a href="https://www.capetown.gov.za/City-Connect/Claim-or-dispute/Contest-a-property-valuation/change-your-property-rating-category">change-your-property-rating-category</a>

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Informal trading events

Our informal trading information sessions and events will provide you with relevant information to ensure compliance with the City’s policies and by-laws, as well as various business support initiatives that could help you develop your business.

<a href="https://www.capetown.gov.za/general/information-sessions-and-events-for-informal-traders"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">information-sessions-and-events-for-informal-traders</a>

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Apply for replacement wheelie bin

The City will replace or repair a damaged or stolen wheelie bin free of charge.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-replacement-wheelie-bin" target="_blank">Apply-for-replacement-wheelie-bin</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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