Report abuse of office

The City is committed to rooting out all instances of corruption by City officials. If you have experienced corruption or abuse of office, and would like to report it, you can follow the guide below.

How to report corruption, fraud or abuse of office

Please note

You can lodge a complaint if you do not feel like your request was dealt with satisfactorily.

The City of Cape Town has a dedicated anti-corruption hotline that all residents are encouraged to use if they know of, or experience, any City officials who are abusing the power of their position.

Corruption includes any number of illegal activities, including:

fraud
fuel theft
misuse of funds
nepotism (favouring relatives or friends, by giving them jobs, etc.)

If you know of instances of abuse or corruption, then you can report it to us.

Anti-corruption hotline

Telephone:
0800 32 31 30 (toll-free 24/7)

Telephone:
021 487 2742 (07:30 - 16:00)

Email:
fraud.hotline@capetown.gov.za / CCT@thehotline.co.za

Fax:
0800 200 796

Please include in your report:

as much detail of the incident as possible
the individuals and officials involved in the incident
the time and date when the incident occurred

Document downloads

1. Fraud Prevention and Fraud Response Plan Policy
  27/10/2022, Policy - 747.6 KB
2. Whistle Blowing Policy
  27/10/2022, Policy - 409.8 KB

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