City of Cape Town Link

Register for e-billing

<div class="ExternalClass02B2733DFE8242C699CE7226CDF1DCD4"><p>The City of Cape Town has improved its electronic invoice distribution system and now offers residents and organisations the opportunity to register online to receive their municipal accounts via email. To register, please follow the steps below.</p></div>

<span> <h2 class="sectHeading">Register for e-Billing as an individual<br></h2></span><span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>PLEASE NOTE</h4><p> The e-Services application does not support mobile phone or tablet access – please use your laptop or desktop instead. <br><br>Our applications are best viewed using the latest versions of the following web browsers, Internet Explorer 11, Chrome 72+, Firefox 65+ or Safari 12+. </p></div></div></span> <p> <strong>Step 1</strong>: Visit the <a href="https://eservices1.capetown.gov.za/coct/wd/zeid#" target="_blank">e-Billing registration portal<i class="icon link-external"></i></a>.</p><p> <strong>Step 2: </strong>Follow the instruction wizard and fill in all your information.</p> <span> <div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>You will need the following:</b></p><ul><li>your ID or passport number</li><li>a copy of your ID or passport to upload</li><li>your business partner number (found on the top right hand side of your municipal account statement)</li><li>a valid email address</li></ul></div></div></span> <p> <strong>Step 3</strong>: Once you have registered, you will receive your municipal bills via email.</p> <span> <h2 class="sectHeading">Register for e-Billing as a company or organisation</h2></span> <p> <strong>Step 1:</strong> Visit the <a href="https://eservices1.capetown.gov.za/coct/wd/zeid#" target="_blank">e-Billing registration portal<i class="icon link-external"></i></a>.</p><p> <strong>Step 2:</strong> Follow the instruction wizard and fill in all your information.</p> <span> <div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>You will need the following:</b></p><ul><li>a letter from your company or organisation indicating that the company representative is authorised to request that invoices be emailed</li><li>a copy of the company representative’s identity document</li><li>a business partner number (found on the top right hand side of your municipal account statement)</li><li>a valid email address</li></ul></div></div></span> <p> <strong>Step 3</strong>: Once you have registered, you will receive your municipal bills via email.</p><h2 class="sectHeading">Change your login details</h2><h4>Reset your password</h4><p>Find out how to <a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Reset-your-e-Services-password">reset your password </a>if you have already registered.</p><p>Find out how to retrieve your username</p><h4>Change your email address:</h4><p>Find out how to change the email address that we send your municipal accounts to if you have already registered.</p><ul><li> <strong>Step 1: </strong>Log into <a href="https://eservices.capetown.gov.za/irj/portal" target="_blank">e-Services</a> and click on the 'Municipal accounts' tab at the top of the screen</li><li> <strong>Step 2: </strong>Click on 'eBilling'</li><li> <strong>Step 3:</strong> Make sure that you have 'email' listed as your medium, then click on 'Change Email' to change your email address.</li></ul> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip"></i> </div><div class="desc"><h4>SMS OPTION</h4><p>You can sms your account number and email address to <a><em>31223</em></a> to receive your municipal account via email every month.</p></div></div></span><span> <h2 class="sectHeading">Contact us</h2></span> <p>e-Service enquiries<br><br><em>Telephone:</em><br><em><a>0860 103 089</a></em><br><br><em>Email:</em><br><a href="mailto:Revenue.Eservices@capetown.gov.za"><em>Revenue.Eservices@capetown.gov.za</em></a></p>

Our electronic invoice distribution system offers residents and businesses an e-billing service

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